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About Charlestown Place at New Albany
At the Charlestown Place at New Albany residents get involved in a social setting that promotes their health and independence. Conveniently located in New Albany, we are close to hospitals and physicians. Residents have plenty of entertainment options nearby as well. New Albany has plenty of events for seniors looking for some excitement.
Our community is focused on serving each resident's individual needs and choices. We offer services that celebrate the people we serve, helping stay independent and make their own choices. Our commitment is reflected in the dedication of our staff offering a higher level of services and a better quality atmosphere to live in. Our business is about serving you, our resident. We look forward to having the opportunity to get to know you and serve you the best way we know how.
Charlestown Place at New Albany Senior Care Options
Memory Care
Charlestown Place at New Albany Memory Care serves New Albany seniors with dementia and Alzheimer's, offering tailored support in a safe setting. Key services feature individual care plans, a safe setting, and activities focused on cognitive health. Charlestown Place at New Albany Memory Care offers significant quality of life improvement for loved ones dealing with dementia, giving their families comfort.
Nursing Care
New Albany seniors can find 24/7 professional care at Charlestown Place at New Albany Nursing Care, a skilled facility designed for their complex medical needs. Qualified healthcare professionals deliver diligent medical supervision and tailored rehabilitation programs. At Charlestown Place at New Albany Nursing Home, you gain reassurance knowing your loved one receives outstanding care in a safe, medical environment.
Respite Care
Providing short-term care for seniors in New Albany, Charlestown Place at New Albany Respite Care helps caregivers take necessary breaks with peace of mind. It provides vital support for mature adults recuperating from health setbacks, facilitating a smoother transition back to autonomous living. You can access Charlestown Place at New Albany Respite Care for brief sessions or longer stretches, depending on your specific requirements and wishes.
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Charlestown Place at New Albany Amenities & Services
We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. Variety of Amenities are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.
Our facility has Assortment of Services and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Call (800) 755-1458 to schedule a private tour today!
Charlestown Place at New Albany Location
Charlestown Place at New Albany
4915 Charlestown Rd, New Albany, IN 47150
Pricing & Availability
(800) 755-1458Available Living Options
- Memory Care
- Nursing Care
- Respite Care
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Charlestown Place at New Albany Frequently Asked Questions
How much does Charlestown Place at New Albany cost?
Charlestown Place at New Albany determines memory care pricing based on the severity of dementia and the care required. Nursing care costs are calculated using the level of medical attention needed. Support services like medication administration, personal hygiene care, and wellness activities may influence overall costs. Call (800) 755-1458 for customized quotes and tailored pricing.
Does Charlestown Place at New Albany take Medicare or Medicaid?
Medicare does not pay for memory care, nursing care, or respite care because these services focus on non-medical support and supervision rather than healthcare. However, Medicare may pay for certain medical services, such as physical therapy or doctor visits, when deemed medically necessary. Medicaid may provide financial assistance for these care types through state-specific programs, and for individuals eligible for both, Medicaid can help cover services excluded by Medicare. For detailed guidance, call (800) 755-1458 to speak with a trained senior advisor.
What care and living options does Charlestown Place at New Albany provide?
Charlestown Place at New Albany offers memory care, nursing care, and respite care to provide comprehensive support for seniors and their families. Memory care ensures secure and compassionate assistance for individuals with cognitive challenges, nursing care delivers advanced medical attention for complex health needs, and respite care provides temporary stays to support caregivers.
Are there openings available at Charlestown Place at New Albany?
The availability of units at Charlestown Place at New Albany changes frequently. For immediate openings, please call (800) 755-1458 to connect with a senior living professional who can provide up-to-date information. When immediate openings are not available, joining the waiting list ensures consideration for future vacancies.
Does Charlestown Place at New Albany allow tours?
Tours showcase all Charlestown Place at New Albany has to offer. Call or fill out the contact form to arrange a personalized viewing experience.
Are the online reviews for Charlestown Place at New Albany good?
Charlestown Place at New Albany is highly rated at 4.8, showcasing excellent reviews. Users were very pleased with the memory care, nursing care, and respite care, noting the attentive staff and comfortable environment.
Reviews Charlestown Place at New Albany
May 2026
Very appreciative of the staff and leadership! The team assisted me with mom's insurance to make sure she had enough time with therapy to be successful to return home!
May 2026
Very happy with the care and the staff here! My family member is well cared for and is working with therapy to get stronger. Such a great staff caring for us!
April 2026
Top tier! The staff superseded my expectations!
March 2026
This facility is a pain to work with. Communicating resident needs to the administrators is a black hole where requests go to die. The quality of life of my resident is sufficient, but hardly desirable. The Nurses & CNAs are great people, but are too busy to provide adequate responses to call lights and the laundry service here is unable to keep up with the expectations they set. Would love to see some of these issues addressed with adequate staffing and visible administrators.
February 2026
My experience with Charlestown Place was outstanding! The therapy team was so patient with me and really helped me with mobility. The care I received was good across the board!
February 2026
The team is wonderful! Always willing to help and address any concerns quickly. Kathryn and Jaymie went above and beyond to help with an insurance change, we are very happy to be here!
January 2026
I have had a wonderful experience here at Charlestown Place. They have taken great care of me and my wife. The therapy and nursing team have been so kind and are helping me to get back to my normal functioning level.
January 2026
I have met so many wonderful people at Charlestown Place. There are so many caregivers who are dedicated to caring for our community. They collaborate as a team to give excellent care to their residents!
January 2026
I have lived here in Assisted Living for nearly 2 years, I enjoy talking with the staff members that care for me every day. I feel at home here and I am very glad to live here! One of the highlights of my day is watching people come and go down the hallway and say hello to me.
January 2026
Kathryn with admissions has been one of the sweetest most amazing person she went above and beyond to coordinate getting our family member into rehab fast and smoothly! our family member has been here now 4 months and the progress he has made and see therapy Tod and Tony work with him has been great! he came in and couldn’t move his lower body now he’s up walking and doing better then ever! thank you Charlestown place for everything!
March 2025
This experience could have been one of the worst experiences in my life, but instead it was one of the BEST!! The entire staff, from the nursing and therapies, to housekeeping and the kitchen. I would and will continue to recommend Charlestown Place to any in need of such services.
January 2025
Food is served cold everyday something needs to be done now not later
December 2024
Staff here all have good morale and are very caring. Thank you CP staff!!
October 2024
Over the last decade and a half I've had direct experience with 4 or 5 nursing home/assisted living facilities for either rehabiliation or end of life circumstances. I can say that Charlestown Place ranks well above the others. My family and I were pleasantly surprised not only with the friendliness of a handful of staff, but the friendliness of all staff. When passing through the various hallways to reach my Mom's wing, consistently, for 2 months, we were greeted warmly by the staff we passed and likewise there was always polite and friendly interaction amongst the staff themselves. Mom's situaton was hospice based, and she was tended to by non-facility employed nurses for the core of her medical care. Rather than using that as a reason to be disinterested/detached; the C-town Place nurses and aids were caring, careful, respectful and genuinely concerned for my Mom. Again let me stress this was not one nurse or aid...it was the consistent experience we had with them whether I was visiting on the weekend or my sister was visiting during the week. Can not express enough how the experience impacted us and helped to ease the concerns we had in Mom's final days.
September 2024
My mom will soon be there 30 days for short time care. She is 90 yrs old and had a car accident. No other place will take people that have been in an accident., they claim there is too much paperwork even when a patient needs therapy to be able to go home. She's getting therapy everyday. They offer activities The staff there at Charlestown Place are very nice and helpful. I would recommend them.
August 2024
August 2024
Hats off to the Charlestown team. My Mom has received great care . My Mom was supposed to go to a 5 star home who gave her bed away. We received the gift of a bed at Charlestown. The team is friendly, knowledgeable and really care. They are genuine and always go out of there way for Mom. Thank you for making my Mom's stay a wonderful experience to the whole team.
July 2024
Everyone here has been genuinely concerned about my treatment and welfare. They are a great bunch of professionals and they do their jobs very well. They allow my pups to visit and that is as therapeutic to me as anything!
July 2024
My grandmother who was in her 90s spent quit a bit of time here and ultimately it became her home at end of life.She was able to have Gentiva Hospice caring for her along with the facility staff which made for such great team work with my family who were very involved. This was back during Covid so it was tough. My family had great things to say about the staff on the memory care unit. I have also worked along side this staff back when I worked as a hospice nurse and I have to say everyone was always so welcoming and kind to me as an outsider.
June 2024
June 2024
Shared on behalf of a recent short term resident, Judy: "The facility has a lot of character and feels like home to the residents who live here and who are here for a short time. My therapy was fabulous and I received treatment for lymphedema in my legs and was able to discharge home with my husband in a short time. I am also returning to the facility for outpatient therapy. I would recommend anyone who needs rehab to come to Charlestown Place."
March 2024
We are very pleased with the care and attention our mother is receiving. The staff has painted her fingernails several times, and sometimes they braid her hair. Very friendly staff.
March 2024
My mom has been to several rehabs in southern Indiana as well as Louisville. Hands down this place has provided the best service. The nursing staff takes pride in the care they give to their patients and the therapy folks have gone above and beyond to help my mom with letting ready for appointments. The food is always tasty and served hot. She even has one nurse that helps her make hot tea which is not something in her job description. I can’t say enough wonderful things about this place. The social service person is outstanding and so patient. Tiffany Cassidy Cecil and all the others. Thank you sooooo much.
March 2024
My mother has been a resident of Charlestown Place for about 21 months. She receives excellent care and attention and we are so thankful we were able to get her into this particular facility. The staff are always attentive and helpful when we have a concern. I can't think of a better place for my mother to be.
January 2024
September 2023
Charlestown Place is the best facility for rehabilitation and therapy. The physical and occupational therapists are the absolute best. With their help I was able to get specialized treatment that helped me recover quickly and get back in my feet! I would recommend them to anyone needing the best therapy in the Floyd and Clark County area in Southern Indiana! And a special thanks to my therapists, Beth, Jennifer, Jaymie, Mitch and Mark!
September 2023
This is the 2nd facility that my mom had been placed in. It's perfect! It's clean, the staff are friendly and professional and it's homey. I highly recommend them.
September 2023
This is a wonderful facility! It is clean and staff are friendly. They have an amazing therapy team.
September 2023
We would like to express our sincere gratitude for the care received during Respite Stay! We had consistency of care with the same nurse and aide within the facility taking care of her, meal tray options with alternatives, a working television with channels to her liking. We will consider any future needs with Charlestown Place in regards to care!
May 2023
April 2023
The 1st time my mother came here was 2019. The care, the staff, the nurses, and P.T...we're wonderful and she was out in 3weeks vs 6 weeks...great!!! But, this time around her experience was not great at all. She was transferred immediately to a GREATER facility. The staff was not that great, the rms were not too clean and the food was not too good either. And the halls smelled too.I did however appreciate the kind staff at the main entrance there on Friday and Sunday. Honestly I would not recommend this place at all.
March 2023
Friendly staff and kind and caring to patients.
February 2023
November 2022
Nice place , great expert rehab services , nice employees well educated . Love it !
August 2022
June 2022
August 2020
February 2019
February 2019
September 2018
My mom stayed here twice for rehab after surgeries. Both times were for almost 3 weeks. Both times went great. She was always treated good and staff was friendly and professional. My wife also has her 95 year old grandma here. Shes been here for years and has never had a problem. Family stops in unannounced and shes always well groomed and taken care of. She once hit her arm and got a bruise but family was immediately notified and it wasn't serious, thank goodness. I could not recommend any better place because I've never seen a better place. I hope if I ever need a place like this, I get to come here myself. If you reading this because you have a family member in need, look no further. This is the best place around!! Your loved one will be well taken care of and you can relax and not worry about them.
December 2017
July 2017
The staff here is so sweet and caring! Very clean facility.
June 2017
Rate and Review Charlestown Place at New Albany
Community Details
Charlestown Place at New Albany Amenities and Services
Amenities
- Variety of Amenities
Services
- Assortment of Services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Charlestown Place at New Albany Housing and Staff
Living Types Available
Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with Charlestown Place at New Albany and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
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If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.