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About Pinnacle West
Pinnacle West has created a caring environment that promotes senior health and independence. Situated closely to nearby attractions in Indianapolis. Seniors are close anything they could want. Cafes and restaurants, shopping, and outdoor activities. There is also several options for medical centers, physicians and more for seniors with special health needs.
We create a comfortable lifestyle by concentrating on you and your loved ones. We will create a specialized level of care that meets your needs. Our community is filled with people just like you. Our residents rest easy knowing that they live in a safe, worry free environment that allow them lead dignified lives. Friends and relatives are always welcome to come visit you join you for meal in the dining area.
Pinnacle West Living Options
Senior Apartments
Pinnacle West Senior Apartments brings you an affordable, age-restricted community in Indianapolis for seniors who lead active, independent lives. Apartments are tailored for seniors with unique features for accessibility, safety, and convenience, unlike regular rentals. Pinnacle West Senior Apartments offer a vibrant community where you can connect and socialize with peers.
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Pinnacle West Amenities & Services
Senior-Friendly Bathrooms, Socialization, Activities, Common Areas and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.
We know that seniors need varying degrees of help as they get older, but still want to feel independent. Our facility has Building Maintenance, Security and other assistance. We try to make sure that each resident is able to maintain a full life while staying with us.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
If you have interest in visiting our community in Indianapolis and would like to have a closer look, just give us a call at (800) 755-1458 to schedule an appointment.
Pinnacle West Location
Pinnacle West
230 Welcome Way Blvd E, Indianapolis, IN 46214
Pricing & Availability
(800) 755-1458Available Living Options
- Senior Apartments
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Pinnacle West Frequently Asked Questions
How much does Pinnacle West cost?
Pinnacle West calculates senior apartment pricing by evaluating the floor plan and unit size. Larger units or unique layouts may have different costs. Financial assistance may be available for those who qualify. Call (800) 755-1458 to learn more and receive a customized quote.
Does Pinnacle West accept Medicare or Medicaid?
Medicare does not cover senior apartments because they are designed for older adults who can live independently and do not typically provide medical care or assistance with daily living. Medicaid does not directly cover the cost of rent for senior apartments, but some states offer Medicaid Home and Community-Based Services (HCBS) waivers that may help with personal care, homemaker services, or medical assistance provided in the home or apartment. Many senior apartment communities also offer income-based rent options or participate in HUD assistance programs to help make housing more affordable. To learn more about available options or to determine eligibility, call (800) 755-1458 to speak with a trained senior advisor for a personalized assessment.
What senior care and living options does Pinnacle West have?
At Pinnacle West, senior apartments feature modern amenities and a supportive environment, enabling seniors to maintain their active lifestyles.
How long is the wait for a room at Pinnacle West?
Pinnacle West’s senior living advisors provide updated information on apartment availability. Call (800) 755-1458 for details.
Does Pinnacle West offer guided tours?
Visit Pinnacle West through a guided tour experience. Call or submit the contact form to arrange a convenient viewing time.
Are the online reviews for Pinnacle West good?
With an impressive 4.5 rating, Pinnacle West excels in senior housing. Reviews highlight the quality apartments and vibrant community environment.
Reviews Pinnacle West
August 2026
Gabby, the pest control person is great! She’s very knowledgeable and professional!
July 2026
I highly recommend looking at Pinnacle when finding a new home. I have worked with Samantha, who is extremely helpful, knowledgable and always willing to assist!
July 2026
The staff here at pinnacle west are the best. Shout out to Gabby! Thanks for being professional consistent and always friendly!
July 2026
Places nice people are nice picture of my dog and
July 2026
I'd like to give a big thank you to both Gabby and Misty. Both have gone the extra mile to be pro-active with
July 2026
I’ve been getting routine preventative pest control from Gabby for two years atp. It’s always a great time having her over. Most people hate when pest control comes by but I love when Gabby comes. She gives me a peace of mind every time she comes out. I know when she comes I don’t have to worry about anything coming into my house during the spring and summer. She’s my favorite! Thanks Gabby!
July 2026
Nice place
June 2026
A friend of mine recently toured Pinnacle Apartments and had a really positive experience. He couldn't say enough good things about Gina. She was friendly, patient, and took the time to explain everything and answer all of his questions. He never felt pressured and left feeling like he had all the information he needed. Gina did a great job representing the community and made the whole experience enjoyable."
June 2026
June 2026
I Live Here... I Make It Home!!!
June 2026
Nice apartment
May 2026
Gabbie has been awesome in helping me with the issues in my apartment. I love my apartment.
May 2026
This is the place for all us empty nesters! One price per month, no gas bill, no electric bill, trash valet, little parties about every weekend in one of these buildings. Maintenance is 5 They're completely thorough, clean, quick. If you are an older child looking for a place for mom and dad, this is it. If it looks a little messy it's because they're remodeling and they're awesome! We're very blessed to meet all the employees here too. Daron, Gabbie, Melissa, Misty and others are so nice and they know what they're doing!
April 2026
I Love my Apt. The staff is Awesome. Misty, Omgggg I Appreciate you, Sarah, Gabbie, Samantha and Nedra, in the office are the BOMBS. These Ladies will help you with a Smile on their faces daily. The people are Sooooo friendly. Especially Gabbie, who makes sure my place is clean using safe preventative measures.I Love my Apartment. Thanks Pinnacle
April 2026
Going on my sixth year here and really enjoy my apartment.
March 2026
Enjoy the place!
March 2026
January 2026
At pinnacle west, Indianapolis, and independent living community for senior citizen, employees like gabbie truly make aging feel like a blessing rather than a challenge. Gabbie consistently goes above and beyond expectations, always willing to help residents find solutions by directing or connecting them to the right resources, even when the issues are outside of her formal responsibilities. Her dedication, compassion, and proactive approach ensure that residents concerns are resolved. During my 3 years of residence at this community. The staff here have always reassurance, clarity and kindness to every interaction. The staff are all an invaluable part of this community and a true example of exceptional service.
January 2026
I am really thankful for Gabby- she works here at Pinnacle West appts.She is the nicest person and always so accommodating for the residents. She routinely does her speciality in all eight of our buildings. And she will always have a smile on her face and a kind word for people which I personally appreciate. Considering Pinnacle West, she is one of the best assets for our complex. She is a true Godsend!!
January 2026
Yesterday afternoon there was an emergency situation in one of the buildings that required the whole building to vacate for safety purposes. When I tell you they operated with expedient pace, empathy, and compassion that I have never seen out of a property management group before, I mean they genuinely superseded all expectations in this incident! Thank you Misty and all of your staff for working so diligently to get the problem solved while ensuring the safety of our loved ones!! Highly recommended this as a place for anyone!!
January 2026
What a lovely, well-kept community! As a lifelong Indianapolis northside resident, I honestly was not expecting such a beautiful community with numerous amenities on the westside. I toured the apartment community last week and fell in love with it. I plan to submit my application since I am newly retired and looking to downsize. The one bedroom apartments are an excellent value as the monthly rent includes ALL your utilities! The leasing agent was very friendly, kind, and listened to my needs. She explained that the community has several renovations planned, including a new dining room, pickleball court, walking trail, and recreation center. As an active senior, I am looking forward to using all of these amenities. I also noticed that the community's grounds were well-kept and very clean with easy access to 465 and nearby shopping. Looking forward to moving in!
January 2026
The team at Pinnacle West is second to none! Daron and his maintenance team are responsive and skilled workers. Misty, the Property Manager, gives her heart to the residents, and she is a wonderful leader to her employees. There are always fun activities. 100% would recommend.
January 2026
January 2026
By far the nicest apartment complex that I have lived at in Indianapolis. Staff are easy to reach and are very helpful. Previous apartment complexes did not have staff on site and never answer the phone. Very rare these days.
January 2026
Love my apartment and love the property. I wish the outdoor amenities had been done already to enjoy in the fall and on warmer days in the winter, but I am excited to see what they look like in the spring. Staying active is very important to me and there is lots of greenspace here and 2 indoor gyms.
December 2025
Been with pinnacle west for a year now and get tired of having to address maintenance issue been having. They have over 800 or more apts so expect anything you need fixed can take too long and they have also not put my maintenance order in. And been waiting for about a month now and still no water pressure in kitchen sink, have to use the sprayer to rinse dishes and I'm over it.
December 2025
Gabby has been a very instrumental professional. She was informative, quick, polite and always willing to assist with any problem that I needed addressed. She's an asset to this complex.
December 2025
December 2025
Love it so far! This place made a special effort to get a place ready in time for my vacate date where I was living. Gina Haynes was great to work with and offered me all kinds of support, even staying late a couple of times to make this happen for me. The rest of the staff is great, too. I am looking forward to the activities. I keep receiving texts with activities, just haven't attended yet.
December 2025
We moved in here 4 months ago and we love it. They are in the process of updating everything and it looks great (not that it looked bad before). Everyone in the office are very friendly and helpful. And some of the other tenants we met are very nice. They are very good at sending text's to keep tenants updated.
December 2025
Gabby Wooten is very nice,polite and friendly. Did an excellent job with my apartment. Pest control. I've lived here over three years. And enjoy it. Thank you. Carl.
December 2025
I just recently moved into this place and it's a very nice place. They have a lot of activities in the main building. There is a shuttle service in case I need to go to the grocery store. And I was amazed that just the forecast of ice over the weekend they were outsulting our sidewalks right away. The staff here is real nice and helpful as well. It's a very nice place to live.
November 2025
Nedra Director of tenants relations I have to say she is very professional and I appreciate her so much. Shout out to her. I'm moving out people around here needs to stay in their lane and stay out people business. The only reason I'm giving 5 Stars is only for her.
October 2025
I’ve been a part of Pinnacle West since June 2023 I really enjoy the residents throughout the complex everyone here treat one another as family and with respect. Management is working very hard to improve the neighborhood by providing entertainment and gathering events so that the residents can meet people from different buildings my favorite is paint & sip . In building #2 we have what we call first Friday of every month in which we gather for food , music , dancing and some sipping just old fashion fun. I’ve personally recommended a few friends to join the community. Special thanks to Misty for taking the time to listen any issues that may arise also to Nedra for providing information and assistance to any issues that arise. Salute to maintenance and contractors for their diligence in improvement of our facilities. Thanks again .
October 2025
A Fabulous Place To Live! Everyone is So Nice, Friendly & Helpful. made Lots Of New Friends Here. The Office Personal Is So Helpful, Especially Amny is A Gem! so Helpful & Will Do What It Takes To See What you Needs Gets Addressed ASAP! I LOVE IT HERE!! Truly Blessed To Find Pinnacle West!!
October 2025
Amny is very kind and always willing to help.
September 2025
September 2025
Gabby is totally awesome. She is very diligent and does one heck of a job. She is always on time and easy to talk to.
September 2025
Been here about 3 and 1/2 to 4 years great place very peaceful and quiet complex. If you're thinking of downsizing this is an apartment complex you would love
September 2025
Great place to live. I love that they have free bus transportation to take me grocery shopping and the IndyGo bus stops here, too. There are a few restaurants and stores within walking distance as well. Very close to 465 and downtown, but much more quiet being tucked away off of Girls School Road. Lots of places in Avon. Everything I need is very close by.
September 2025
Nedra and Sarah are very prompt and always call back quickly if I leave them a voicemail. I loved how easy it was to get assistance over the phone with my rent payment this week since I am feeling under the weather and didn't want to go over to the office or risk getting anyone else sick. I have made wonderful friends in my hallway over the years and I couldn't imagine living anywhere else.
September 2025
Big thank you to Sarah for helping me get my rent paid on time and set up automatic rent payments for me again too. The receptionist is helpful and can take work orders from you or will call maintenance right away if it is urgent. I mostly keep to myself in my apartment, but when I need something I know someone will be in the office to help.
September 2025
Nope, I wouldn't do it. I am 194.00 behind on my rent for December and just been told that they are going to Evict me. Find a better place. And the crazy part, I been here 4 years. Nope they don't care nor as helpful as Penacle West claim. But hey good luck.......Last Month I wrote a review and gave Pennacle West Apartments a one star today I am changing that review to a 3 because they did reach out to me and worked to resolve the situation. Good morning Indiana, I would Luke to give a Big Thank you to Ms. Amny, that works in the leasing office. EVERYTIME I have a problem she takes care of it Immediately and I truly appreciate the fact that she Literally take time to help get the problem solve as well as do a follow up with me is great and stress free and she is so patient. She is a real Gem to Pinnacle West. So I appreciate you to the fullest. Thank you Ms. Any and Thank you Pinnacle West for having her on your team.
September 2025
September 2025
Happy at Pinnacle West. Many changes happening around the community. Amny takes all maintenance concerns seriously and gets someone to help right away. Polite all the time. When she’s gone Courtney is very helpful.
September 2025
Pinnacle West leasing officer Gina was great. The process went very quickly. The apartments are nice and clean. All the tenants I talked to gave me the same answer, they were pleased with Pinnacle West. Hopefully I will too.
September 2025
I have lived here for over 5 years and have no complaints. I appreciate all of the renovations that they have done to the property to make it look better, both inside and outside of the buildings.
September 2025
I have noticed a lot of improvements throughout the property within the last year. A different company purchased the property, but they have put a lot more money into the buildings than the last two companies ever did. We have all new flooring in the hallways, updated and brighter lighting fixtures in the hallways, quicker responses to maintenance needs, and more. It has been a great place to live and I am excited to see what other changes they bring to the place I call home.
September 2025
I love my new apt. I love the changes that have been made with new appliances and flooring and faucet fixtures! Also love the friendliness of staff and other residents! My only negative is there's not enough storage compartments for the number of apts. Told it was caused by remodeling going on. When remodeling is finished, I would probably give these a 5.
September 2025
August 2025
This community sets itself apart with the staff alone. The employees are great, especially Samantha! She is so helpful, kind and caring with the residents. Many of the staff has worked with seniors for a long time and you can tell by how dedicated they are to the residents. The apartments are very nice and affordable. They recently renovated the apartments and everything in them is brand new. They offer shuttle transportation for those that don’t drive, activities, and a fitness center. They are also doing updates to the property so there will be even more amenities in the near future. I highly recommend!
August 2025
Thank goodness Gabby’s so professional. She educated me on some things while exterminating. She was so very helpful and patient. I’m grateful for her professionalism. As well, Nedra’s followed up with my phone messages and forwarded them to Gabby. The efficiency of them both created an Extremely Satisfying outcome. Thanks Pinnacle West.
August 2025
Lindsey and Darren is over Maintenance and I have to say they do their best for me. I appreciate ™ them so much. When I need something done with my apartment it's done so professional again thank you for your time and service.It is a young man Tim he great access to this company I really appreciate his dedication to his job . He really go out his way keep up the great job. I'm rewriting my post. Hoping I'm giving the right person he is tall light skinned and always going out his way.
August 2025
As an RN, a busy Clinical Liaison, and son to aging parents, I consistently visit Senior Apartments and other complexes several times a week. Much to my surprise, I discovered Pinnacle West over off 465 on the West side. The Campus’ building and grounds always clean and well manicured, well lit, and easy to navigate. Plenty of parking, lots of cool places near by, and close to 465 for convenience. I have met their Property Manager Misty Gossage and her dedicated team several times. They are always busy helping residents, educating people on available resources, and making them feel secure. I wish I had found this place when looking for an apartment for my Mom. If you’re looking for a senior complex, or have a friend or family looking, I suggest adding this one to your list to tour. Maybe bring a suitcase, you will probably want to move in. Mom would have wanted to for sure and that makes me smile every time I drive to Pinnacle West !
August 2025
i was listed as a rate and review person they used my name falsely i never wrote a review or a rating for neighbor care i came upon this while surfing the web. this is a terrible place to live take it for what its worth
August 2025
Good review huh. Well how about hot water, pipes that don't vibrant all night, worthy heating. Supposedly I got a new heater blows cold air on 81 heat setting, still have mice visiting. If you want a good review solve some of these issues. I posted a bad review before you ask me to take it down I did but in return I have the same problems and some new ones added. I like living here but not the problems that come with it. August 7,2025 How can you have balance when you pay the amount that they tell you? Every month it's always something. I have been told my rent was late several times when it wasn't now I owe .86 cents but if I have pain more than the amount owed in the pass how do I owe monies? Looks like you need people the can count and do correct bookkeeping. You can't had it both ways if I paid more than was owe then how can I owe money doesn't make sense
July 2025
The staff is very supportive. Steve in maintenance did an excellent job of updating my plumbing fixtures and the sub-contractor that refinished my tub did an excellent job as well. Thanks, Guys!
July 2025
Amny has been a great asset to us with the move to new location. Pinnacle has done a number of great renovations and more to come. So excited for what is coming. Previous owner wasn’t updating anything so glad it changed hands.
June 2025
We had Gabby here today for a pest control issue and she is the absolute sweetest, friendliest, and knowledgeable person I have met. We are very pleased with her. She is always here when she says she will be here and quick to take care of the issue. You did a great job of bringing her on full time. We have never lived in an apartment before so this has been an adjustment. Maintenance is great and on it fast too We love our two bedroom and the location. The courtyard is wonderful. Thank you.
June 2025
Gabbie Wooten is professional, kind and always willing to help, Nedra Bridgefort, is fabulous she is my go to girl.
June 2025
gabby did a great job
June 2025
I want to give a shout out to the bug lady named Gabby she is done one fast fantastic job I'm cleaning up these buildings good job Gabby
June 2025
Everyone that works there is great patient and super nice. Great place to live.
June 2025
Great management and staff!
June 2025
My grandparents have lived in these apartments for 2 years now and as I have visited them within those two years the facility just keeps improving! The staff is always friendly to the residents and you can tell they truly care for the community. I’m so glad my grandparents are happy and I can feel secure knowing they are well taken care of here.
May 2025
Gabbie is an amazing woman shes very helpful very informative very knowledgeable definitely a hard worker and has a very good personality very nice and kind ! She does a great job !
May 2025
May 2025
I recently toured this property. Gina, the leasing agent, was very thoughtful and knowledgeable about the property. The shown apartment was nice, clean and just the right size for me. The one thing missing for me was the lack of washer/dryer hook ups. That was my deciding factor against not moving there. If not for that item I would have been more than happy to move in. Thank you again Gina for the fun tour.
May 2025
I want to say how wonderful Gabbie is. She was so patient with my thousands of questions. She is very professional yet she is so down to earth and makes you feel like her best friend. She made sure I understood everything. She definitely deserves a raise!!!!! Joe is so great also. He was quite helpful in making sure I understood everything. Super nice and knowledgeable man. He deserves a raise also!!!
April 2025
Staff Extremely nice, friendly, compassionate, easy to talk to. Gabrielle is always easy to get a hold of.
April 2025
Did a tour. Everyone was nice. The place was clean and look like it would be a great place to live for seniors. Bring on bingo night baby.
April 2025
We just moved in and I like everything about it. It's very quiet and a beautiful property. The staff is very nice.
April 2025
Shout out regarding employee Gabby Wooten! Excellent!!
April 2025
My mother in law lives at Pinnacle West. Many activities and services for the folks that live there. She speaks highly of the people that work in the office. Her apartment had brand new flooring and appliances when she moved in.
April 2025
I recently had a problem with pests in my apartment. I reported it to the office and soon I had Cabbie Wooten looking like she came out of Ghostbusters at my door She looked around, she sprayed around, and we're very courteous and kind. She said she would be back and check again, and every time she was there on time on the day she said she would be. I am happy now to say I am pest free and I think I maybe I made a new friend. Pinnacle really does try to do all they can for their tenants. But Gabbie goes out of her way.
April 2025
My mother moved in last year and loves it. She no longer drives so she uses the shuttle to go to the grocery store and bank. She has made great friends with her neighbors and loves all of the activities on campus. The staff are friendly and helpful when she needs something. They connected her with a meal delivery service that makes her life easier.
April 2025
I am considering this as a new adventure in the future. I was impressed with the floor plans and the people were happy to answer questions when I called. Definitely a possibility for me
April 2025
Visited a friend and was impressed with the apartment and facilities. Staff seemed friendly and helpful to the residents I saw.
April 2025
This apartment complex has such a warm and friendly vibe”truly a great community atmosphere. My mother-in-law has lived here for years, and we’ve seen firsthand how well the property has been maintained and upgraded over time. The recent improvements have really made a difference, and it’s clear that management takes pride in the property and genuinely cares about the residents. The staff is professional, responsive, and always willing to help, which really sets this place apart. If you're thinking about moving here, don’t think twice”you’ll be glad you did. It’s a decision you won’t regret!
April 2025
We are so pleased with this facility! The renovations and upgrades are looking great. The staff is always welcoming and so pleasant. Had the pleasure of meeting the director, Misty! She has gone above and beyond helping with this transition.
April 2025
I moved my aunt here a few years ago. There's been a lot of changes, good and bad, My aunt tells me she likes living here and the bad definitely outweighs the good. She has made some lifelong friends and every time I talk to her they're on their way to the store, playing cards or playing Bingo. My aunt loves that she gets text messages to know what's going on because she is very active. Just this morning when I was talking to her she said she received a text message about an easter egg hunt, and rushed me off the phone to go find some eggs. LOL. Im happy that my aunt feels safe and loves her apartment because I live 3 hours away.
April 2025
My wife and I visited a family member and were amazed with the amenities that are offered. The facilities are very clean and very well maintained. The staff was super friendly and helpful as we witnessed the way each team member went above and beyond with each person they came in contact with. My wife and I were especially impressed with the Director, Mrs. Gossage for the way she lead the team which is a true testament of why Pinnacle West is a perfect place for anyone searching for a home for their loved ones!
April 2025
The staff here truly care. I have been staying here since 2023 and it is very affordable. If I have any issues the staff quickly addresses it.
April 2025
My grandmother been living in this community for years. They are doing new flooring in the hallways, new hallway and patio lights. The staff in the business office is awesome.
April 2025
After a long search for an apt in Indianapolis, I finally settled @ Pinnacle West. Here for 3 months and I love my big, totally redone apt, the safety of my bldg, my wonderful neighbors, and all the helpful and caring staff who are there whenever I need them. Also, so many activities, bus serv. if I need it and very affordable rent. I know because I spent almost 2 months searching apts all over Indy before I decided that Pinnacle was my best choice.
April 2025
My Mom been there for 4 years I visited the community is beening renovated I love the upgrades my Mom loves the staff and her neighbors. Keep up the good work Pinnacle West.™
April 2025
My grandmother lives on this property she always talking about Ms. Nedra in the business office that she can call her anytime for anything and she always there for her. My grandmother is loving all the new upgrades they are doing in her building.
April 2025
I want to give a compliment to Gina. My mom was looking for her own place. Gina took the time to explain everything to both of us. Gina was very kind, attentive, compassionate, and she answered all moms questions. Mom just moved in today, and I haven't seen her this excited in a very long time. I know she will be very happy in her new home. Patricia Fumer, daughter of Shelia Johnson.
April 2025
I’ve been here almost 2yrs. I love it . It’s quiet the community is very nice . I just recently moved in the updated unit and instantly I fell in love with it.
March 2025
I just moved in to this community and live in a building that the hallways have been replaced with hardwood floors instead of carpeting. It is so much easier to walk on.
March 2025
lived here for 5 years. been thru a transition of management but all for the better. maintenance very responsive. always have a guy on call just in case. office staff has always been friendly. important to note that they offer more than average apartment complex. services for seniors, things to do, transportation. also in a good location close to restaurants and shopping. can even walk to a few. pretty quiet.
March 2025
I’ve been a caregiver for my uncle and other people who live here. I have seen alot of changes and alot of staff come and go. I do appreciate seeing familiar faces, Sam is always very helpful and so is the lady whose next to her. Anytime my Uncle has had a maintenance issue Lindsey makes sure it gets done. I also appreciate the chair exercises being done and hope other days can be added because one of my clients is looking forward to coming. The only complaint I do have is the big dogs.Seems like with this being 65 and older they would have some type of limits. My Uncle and my clients love living here!!!
March 2025
This location has come a long way in a very short amount of time, thanks to new ownership and their amazing director, Misty! Staff here are a pleasure to work with and it is clear they care about the happiness and wellbeing of their residents. Concerns are remedied in a timely fashion through professional communication and empathy.
March 2025
The staff are happy to help others the maintenance crew does a good job at responding to work orders. the renovations look very nice.
March 2025
My aunt has lived here for a few years and has never complained or said anything about anyone working here. Recently I went to visit her and she was saying the lady who makes the newsletter is the most professional person that works in the office, saying how she always answers the phone and anytime she's had a maintenance concern, or complaint, She will call back to follow up. My Aunt really likes her and that makes me happy!
March 2025
I wish I could give Courtney in leasing 10 stars! Her professionalism and empathy during all of my questioning speaks volumes of the type of person she is. She truly cares about the families she interacts with. She assisted my family locating an apartment that met all of our needs. She made our experience really easy and a memorable one. Highly recommend Pinnacle West
March 2025
The new owners are putting a lot of money into the property. They are working on all new flooring, a dog park and a new rec center. The bad reviews are from problems with previous ownership. I would not hesitate to refer someone here. The staff are very responsive to issues as long as they are made aware.
March 2025
I have lived here for over 2 years now and have had nothing but the best of service provided by the whole staff, but particularly Misty, Sarah, and Samantha. I went to their community Valentine's Day card making event earlier this month and I didn't have anyone in particular to make a Valentine's Day card for, but suddenly it turned into a "thanks giving day card." I wanted to make these ladies a "thanks giving card" to say thanks for always being there whenever I need guidance, someone to talk to, or help with a problem in my apartment. These 3 ladies are not just apartment staff, but also believe in their job. They don't make me feel like it is just a job to them and I am proud to call Pinnacle West my home.
November 2024
Little the sales office told me to get me to move here has been the case. Then someone else tells you something different and you're left at loose ends. It's been a very distressing experience. Haven't unpacked yet and am not going to - already looking for somewhere to move to.
Rate and Review Pinnacle West
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Assisted Living Center is not affiliated with Pinnacle West and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.