New Lenox Horizon

May 2026

Jody Matthews

I have visited NLH myself it loooks like a Hilton Hotel inside,the outside needs nsome hel the arking lot needs resurfacing,the trres needs some hel.The erson I talked to has a low in-come and she was told her income was low so when her lease comes up her rent would be lower,then when this erson talked to thhe manager the manager said,no because this erson was the original erson that movved in,then why did the manager tell this erson that their rent coud be lower when thier lease could be lower,and sat down with this erson,looked at a chart and mentioned what it might be,ths erson thought their rent might be lowered,to be told,no that this erson would be paing the highe higher rent,because no has movved out,she changed her story rom what she told the erson behind cclosed doors.this erson isnt hay about this.the erson had a aer sent to hr to give to the manager so she could see how much her income is,and gaveit to her,and to be told something else behind close doors,is so confusing.Why should the manager behind close doors tell one thing,then this erson aroaches the manager again,the maager says oh no thhat this erson will be aying thhe higherprice.

January 2025

karenStevens

I have been invited by a close friend to come and visit them at NLH.When I was looking for a parking space I was having a hard time parking my car ,because it was hard seeing the yellow lines, and when I got out of my car there were are alot of crackes in the oarking lot,I asked my friend how old the building is and if the parking lot has ever been resurfaced and she asked someone who lived here for longer then they have and the persons reply was no,my friend was really surprised,then my friend asked who owned this property,my friend said [name removed].The trees aslo ned to be replaced outside,some of them are dying.around the parking lot.The inside looks really nice.The person thye have right know for maintance is doing a great job with the cleaning.The maager which I asked my friend her name is Sue S. is very nice.She is a very busy manager.she works for [name removed].My friend had mentioned. their is a grill that hasnt been used for a long time.The tenants did have 2 nice gatherings and thye did enjoy it,and my friend does hope there will be more.The onlly thing that [name removed] new lenox has is bingo on and some ladies play games,and cards.There needs to be more fun activites for the residents at this place.The rent has gone up 3 times a ressident told my friend.and a few people have moved out.Some people do own cats.My friend has complained when she goes to do her laundry,their is cat hair in the washing machine,and she has to clean the washing machine out,and the dryer,she did fing out they do pay to have them in their apt.My friend also found out when people first moved here there were not people with walkers at this place,more people are moving in with walkers,and the place feeels more like an indepenpependent living,and slot of care takers are coming and going out of this building.it is very hard to walk in the hallways because of the wakers are in the hallways.Someone from maagemenet needs to make a surprise visit toNLH. to see it for themselves.Where they buils the facility wasnt a good location.Nothing is close by for alot of the residents.alot of them dont drive.Location is so important.I hope someone does read this because my friend is very concerned fo r all the tenants that live at theis facilit.Thank-you for taking the time to read this long text.

December 2024

Frank Hurley

I went to visit a goof friend of mine at N.L.H. recently.The parking lot really needs repaving,I was having a time seeing the yello likes.and their were alot of cracks in the parking lot.I saw alot of people with walkers walking around,I was surprised to see this I thought this buliding was an Independent living,and some of the people were having a hard time getting around.The inside of the buliding seemed very cold to.The floor my friend lives on is cold also.While I was visiting my friend,someone was goig to put garbage in the gabage area,and we both heard the door slam,what is wrong with people.My friend also mentioned since thye have lived here the rent has gone up and is a hud place.why is this happening.I asked my friend if anyone from corporate come to talk to the residents at all,this person said no.the person said their was a meeting with the manager that comes in at NLHand there were things brough up,that is all.Aldens did pay for sub sanwiches for the residents,but the residents ,the residents brought the desserst,and appetizers.there was some warer,3 2 liters of pop.The residents havent had a church group 2 weeks before the manager did bring some dessert,but the residents brough desserts also.Their is a very nice weber grill its only been used a few times.We dont have very many get togethers with the residents,There is bigo on wed.I realize this is Indepedent living.Alot of people here dont drive.We were all told the rent is going up in 2025.I can see 2 bedrooms.but why 1 bedrooms.My friend doesnt understand if someone reads these reviews at all.Someone from aldens office should and should be concerned abou the people that live in the bulidings.The carpets are not in good shape.The windows are not great,you can feel a draft on the feet.Please for my friends sack someone from the regional office hold a special meeting a NLH and the resident can talk about all their concerns,not just with the manager,she is a very busy persondoing what she has to d.My friend knows this is a corporation and their are alot ofaldens,but theyneed to make sure that they arebeing taken care of.

August 2024

Karen Train

I have visited this facility and have talked to the tenants that live there,they don;t seem to be very happy about the rent going up,they use to have barbeques,and they told me that was fun and had other gatherings,and thye dont understand why this isnt gong on know,they also showed me there is a new set of=a table and chair and nice umbrella near where the flower are,it's already aug. whos going to be using it that much.alot of people that live at NLH have walkers.I was visiting a person at this place and thye ddi mention when the bulding first opened their wee no residents with walkers, the manager seems to have more peoole moving in tha thave walkers,and when in the hallways,the people that that live here have to go to the side so the walkers can go buy.The people with cats, when thye do cats, in the washersmdont clean out the cat hair the next person has to clean it out, and the lint in the dryer.The residents HAVENT HAD A DRILL FOR AN EVACTION THERE WAS A FLOOD 5 YEARS AGO LATRR IN THE AFTERNOON AND NONE OF THE TENNANTS NEW WHAT TO DO.THERE WAS NO MANAGER TILL LATER THAT EVENING!WHEN IS SOMEONE GOING TO DO A TRIAL EVAACUATION FOR THOSE TENANTS AT NLH.???The building is 6 years old.!!!Why doesnt someone from alsens come to NLH AND HAVE A MEETING WITH THE RESIDENTS AT NLHNOT THE MANAGER AT NLH.SHE IS A VERY BUSY PERSON!This is going on to long for the resident at NLH.The mayor didnt even let public know about the flooding 6 yeats ago I heard. NLH is a very nice place to live the residents living therehave told me,but on weekends,there is nothing to to,thye have told me thye realize it is indepedent living,there is nothing aroung the building to go to.alot of the resident dont drive,the location wasnt the best for NLH.They feel that their next store neighbor canhear them when thye come and go,people slam their door, and by the garbage area tye slam the door.Please something should be done for the resident.I fealize someone rweads this.Besides reading do something for them PLEASE!!!

July 2024

jane hode

I have a friend that lives at this facility,we have spoken alot since this friend has moved in.This friend has told me thee is alot going on with this facility,the place is HUD and this person rent has gone up a few times.There are isssues that the tenants talk about each other alot.The parking lot needs resurfsufscing,that aldens would rather pay more money for sod to be put down on the propert,this is ashame.the parking lot really needs it,there is alot od cracking on the parking lot at 1101 s. cedar rd. new lenox,il.The building is 6 years old.Aldens should have an anniverasary for their facilities every so often for their tenants.I realize this facilitly is an indepent place .why cant there be acticties for this place,there are a few right know.Someone from corporate should come and visit the facility so tennts could ask questions to them. i heard the manager did have a meeting with the manager.I hope something can be done for my friend.She doesnt like to say anything that is why I am reaching out.Thank-you for reding my concerns my friends have told me.Alot of the residents dont have cars,and thye are stuck not going anywhere!

June 2024

jake bohandy

I know a friend that lives here,and has told me that alot has happened since this person moved in.Their rate has been going up,and it is HUD,I was surprised to hear this.The building is very nice on the outside.The place is taken care of outside.

August 2022

Google

Adam Salman

I lived here 30 years ago and then I died because of neglect. 5 stars will visit again.