Encore Memory Care at Crystal Lake

June 2026

Google

Anonymous

Staff is amazing and so friendly! They know us by name and always make us feel welcome.

June 2026

Google

Anonymous

Encore has excellent care and compassionate team. Highly recommend !

May 2026

Google

Anonymous

My family and I are incredibly grateful for the compassionate care my mom receives at Encore. The staff is patient, attentive, and truly treats residents with dignity and kindness. The environment is clean, welcoming, and thoughtfully designed to help residents feel safe and comfortable. I especially like that it is a smaller facility, and everyone knows everyone. The staff is very personable with the families and cares about us as well. Communication with families has been excellent, mainly through email, and we appreciate the activities and personal attention provided each day. The residents are always doing something to keep their minds going. It gives me peace of mind knowing my mom is surrounded by caring professionals who genuinely treat my mom like one of their own family members. We highly recommend this facility to any family looking for quality care and support.

May 2026

Google

Anonymous

The Encore Memory Care has been a blessing for our family and our mother. They take such great care of her. They really feel like an extension of the family. If you are looking for a memory care facility that will provide comprehensive care for your loved one please check them out.

May 2026

Google

Anonymous

My wife has had dementia and Parkinson's for the last 5 years. 10 months ago, my daughter and I started looking for a memory care facility in my area of Huntley. We picked out 4 facilities. One with just memory care and 3 with the 3 levels of care, housing with some nursing care as needed, memory care, and Alzheimer's care. When we walked through the 3 facilities with 3 different care levels, I noted that the housing got the most attention with memory and Alzheimer's a distant second and in some cases the difference was quite stark. What we saw at Encore was very different. What you saw as you walked in the main entrance was an office left and right and a large main living area with seating for 20+ patients in a semicircle and the director of entertainment playing games with them. This entertainment includes musicians, singers, magicians, etc. besides the games, every day with smiles, laughter and applause. The ratio of staff to patients is amazing. After my wife's residence for 9 months, I can say that Encore Memory Care provides excellent services to their patients, by providing help and challenging patients to improve their memory.

May 2026

Google

Anonymous

My dad became a resident at Encore Memory Care of Crystal Lake, IL about 30 days ago, and I’ve been genuinely impressed with every aspect of my experience there. The staff consistently demonstrate professionalism, skill, care, and dedication in their duties”they show wonderful attitude and patience while treating residents with respect and kindness. Looking back, I wish I had considered Encore as an option several years ago; it’s clear now that their approach would have made a meaningful difference for him then - as it does now.

April 2026

Google

Anonymous

Placing my mom in memory care happened very quickly, within just a few days. My dad and I were not only looking for a place that could accommodate us on such short notice, but one that would truly care for her and treat her like family. We are so grateful we found Encore Memory Care. From day one, they made us feel like family. The entire process was seamless, and most importantly, they provided exceptional, compassionate care for my mom. They also understood from the beginning that we would eventually be looking for a place closer to home, since Crystal Lake was a bit far for regular visits from family and friends. After six months, when we did find a location closer to us, Encore made that transition just as smooth and supported us every step of the way. It was truly hard to say goodbye. We would highly recommend Encore to anyone in need of memory care. They provide thoughtful, attentive care in a smaller, close-knit community, and it was a comfort to connect with other families going through similar experiences.

April 2026

Google

Anonymous

Staff was very kind, considerate and helpful during our journey always respectful

January 2026

Google

Anonymous

My mom moved into Encore Memory Care a week ago. All of the staff and management at Encore are very compassionate and very responsive. Communicating with them is so easy. The facility itself is very clean and welcoming. I would highly recommend Encore in Crystal Lake for your loved one.

January 2026

Google

Anonymous

Do you have a loved one with dementia or Alzheimer’s disease who requires additional care and stimulation? Then Encore Memory Care should be at the top of your list. My mother was not a social butterfly, and she was apprehensive about living away from home. Within an hour after arrival on her first day, mom was smiling and engaging in activities as if she had been living at Encore for a long time. Mom even was the center of attention when Abednego (a comfort dog) arrived for his bimonthly visit. The staff (administrative, nursing, care assistants, etc.) provide tender loving care for each resident. Placing a loved one in a care facility can be stressful, but the staff at Encore will put you at ease. Residents engage in numerous activities throughout the day; they are not stuck in a corner and ignored. Every activity challenges the residents. The types of activities vary each day, including weekends and holidays. Tasty meals and daily snacks keep residents physically healthy. Each resident has a detailed care plan that addresses their every need. Mom’s residency at Encore was short with her unexpected passing to eternal life, but her family is thankful that she had a rewarding experience at Encore. We highly recommend Encore Memory Care!

December 2025

Google

Anonymous

My mom lived at Encore in Crystal lake for two and a half years. She was well taken care of, they have a very compassionate staff. My mom felt loved! She was comfortable there and enjoyed the daily activities. She especially liked it when they went on field trips with the bus. I was fortunate enough to chaperone one of those trips, mom and the other residents were so well looked after, it was amazing! My mom passed away in November. I fell that the staff at Encore made her time there enjoyable. It’s a great place! I’m thankful for everything they did for mom. Thank you Encore.

August 2025

Google

Anonymous

Great staff! So glad we found a home for our mother that we can trust!

August 2025

Google

Anonymous

Whenever there is an issue, it’s resolved quickly and professionally very pleasant people to visit with

April 2025

Google

Anonymous

My mom has been in Encore a little over two years and has been treated very well. Staff seems to be very attentive and the residents seem to be very well taken care of. There are plenty of activities to keep the residents busy and it is clean. One of my only complaints is they have a transportation van that is never utilized. This weekend it sat in the parking lot as well as many other weekends. I was told it is shared between the Bolingbrook and Barrington locations, but when it comes to Crystal Lake, it is never used. It would help family members and give them a break from taking their loved ones out. I know many residents have severe dementia, but there are some that would understand like my Mom and enjoy maybe seeing different scenery than the inside of the building all day. When I asked in the past when it will be used, they said it had to be wrapped and that’s all done and it looks beautiful. Then something about the person driving it needed to get a special licensebut that was many months ago, so just wondering what the holdup is. ™ I did bring it up to the new director of wellness, so hopefully it will change

April 2025

Google

Anonymous

I cannot speak highly enough of Encore Memory Center in Crystal Lake. My mother has been a resident there for just a little over a year now and it was the best decision we ever made. She is safe and cared for and loved. The staff at Encore is always so kind and friendly, the exact traits you want in caregivers who are looking after your loved ones. What puts Encore above others for me is the fact that the residents have free rein of the entire facility, not just a room in the back corner of a larger facility. My mom is also challenged daily by the activities and games that both Shannon and Annie put together on a daily basis. You can trust your loved ones aren’t just parked in front of a tv all day. I highly recommend this facility to anyone who has a loved one with Alzheimer’s. If you have to make the difficult decision to move them into a facility, this is the one you should choose! ’

March 2025

Google

Anonymous

I would like to express my appreciation to Executive Director Lyric. My wife Gail is a resident of the Crystal Lake facility. I was rather nervous and perplexed as I moved Gail from Clarendale Assisted Living to Encore. Lyric was very professional and put me at ease. She explained everything in detail and asked for my input. After talking with her, she put me at ease. Gail has been at Encore a month. I have met Lily, Maureen, Maggi and Shannon. All of her staff on the scale of 1 to 10, with 10 being the highest, I would rate them all 10. All staff are pleasant and caring. I feel I made a good choice sending Gail to Encore. Please take note you very lucky to have such good professionals. Good team members are hard to come by. I was in the work force for 50 years, so I speak from experience. From: Jack Repta

December 2024

Google

Anonymous

June 2024

Google

Anonymous

My dad is at Encore and I couldn't have asked for a more wonderful home for him. The staff is caring and loving. The facility is kept spotless. The nurses Maureen, Magie and Roxanne are attentive, responsive and fun. The entire staff is wonderful, I couldn't imagine better caregivers for my father. The activities are engaging and fun for the residents. My brother and I feel blessed that our dad is at Encore, Crystal Lake!

March 2024

Google

Anonymous

Encore and Staff are AMAZING! Jennifer is a joy to work with, and is compassionate and very informative. I suggest anyone looking for an all inclusive Memory Care facility to take a tour or speak with Jennifer to learn about the many amenities Encore offers to their lucky residents.

November 2023

Google

Anonymous

Excellent staff they really care about the residents. Very clean and good food.

November 2023

Google

Anonymous

My Father was a resident at Encore Memory Care in Crystal Lake. The staff was always caring and attentive not only to my Father, but also my Mother and our whole family when we came to visit. I would recommend this facility as a dignified place to trust with the care of your loved ones.

May 2023

Google

Anonymous

Encore Team at Crystal Lake Memory care were amazing.. They treated my wife as resident and myself as visitor with great professionalism; and courtesy.;. care and services were very enlightning and Extremely helpful going fwd. Thank You; Ernie

April 2023

Google

Anonymous

Encore Memory Care did an outstanding job taking care of our father (Jesse Avila) during his last days. He had been to two other memory care units and was not having a nice time. Lyric, and several of the staff here made him feel at home and special. He finally passed but he was well taken care of final days. I recommend Encore. ‘

April 2023

Google

Anonymous

My dad has been there a little over a year now and the care he has received is amazing! It’s nice to know he’s in such wonderful hands!

April 2021

Google

Anonymous

My Father has lived at Revere Court for 6 years and I can’t say enough good things about that decision. The staff is amazing and attentive. The programs they offer to our loved ones are exciting and enriching on a daily basis. Placing my Father in a memory care home was the most stressful and difficult decisions I’ve ever had to make but I’m so thankful I chose Revere Court. They put all my worries at ease and have handled the pandemic gracefully and carefully to keep our family members safe and loved.

October 2019

Google

Anonymous

It is no small thing to highly recommend Revere Court of Crystal Lake as a wonderful place for loved ones with cognitive disorders to live as I, naturally, have very high expectations for the people that take care of my beloved mother. I moved my mom here from another facility because the level of care there was unacceptable and the management inadequate to make the necessary changes. Revere Court has neither of those problems. It was Revere Court’s management, in all departments, that convinced me to give them a try. Before moving in, I witnessed management never hesitate to come out of their offices to assist the caregivers and interact with the residents in a way that demonstrated they really do care about them. That serves as an example to the rest of the staff that the residents are not just work, but real people who just need extra love and attention. After moving in, management took the time with me to listen carefully and put together a detailed care plan that I, as the daughter and POA, was satisfied with. In the weeks that followed, it took time for the caregivers to learn what my mom needed but with the help of their supervisors, they learned what to do and they now do it well. Naturally, challenges do come up that need to be addressed but with caring and experienced management who are always available to listen, those challenges are addressed promptly. Revere Court also has very talented people who plan and execute all the fun activities that take place every day to keep the residents engaged and active. The housekeeping, maintenance and kitchen staff are excellent as well. Revere Court’s facility is clean and comfortable and feels like you’re sitting in someone’s cozy living room.

July 2019

Google

Anonymous

I like how well this place takes care of there patients.

May 2018

Google

Anonymous

I don't know if there is a more difficult decision to make than turning over the care of your loved one to somebody else. The self-reproach for not being able to care for them yourself, wondering who will care for them like you would, how will they be treated, apprehension over surrendering them to an institutional existence . . so many doubts and concerns present themselves when placing a loved one outside the home. Mom & dad both developed dementia at the same time. It began about 10 years ago. It caused a major disruption to their lives and to the rest of the family's as well. Devastating. Something as simple as trying to get them to take their medications would result in a contentious 20 minute ordeal. They often refused to eat. Toileting was another ominous challenge for us. It was really putting a strain on the family. We tried in-home assistance services, assisted living facilities and other memory care facilities. Their needs just weren't being met. Then we heard about Autumn Leaves and their approach to memory care. That was a little over five years ago. We liked the fact that family members could visit at any time of the day or night without restriction. That felt very transparent to us. All of the staff, including the young people who assist the nurses and CNA's, are patient and kind with the residents. Residents are always treated with dignity and respect. In five years we have never witnessed a staff member become impatient with, or mistreat, a resident. As for the food, we were glad to see that the meals are appetizing and nutritious. If they get hungry between meals, snacks are also provided. Somehow the staff always gets mom & dad to eat their meals and take their meds without incident. We were relieved to see how clean the facility is. No lingering odors as we experienced in other facilities. The d©cor is updated regularly and the building and grounds are very well maintained. It has a comfortable feel to it, kind of like you're sitting in your own living room. It was heartening to see mom and dad get involved and participate in the games and activities that are part of the program there. The stimulation seems to help. It also gives us peace of mind to know that there is a nurse on site 24/7 and a physician who visits weekly. It's convenient to have a beauty shop on the premises so there is no need to go through the hassle of transporting them to the hairdresser or barber. Really lightened the load on us. As time passed, we were concerned that as mom & dad's disease progressed and their condition declined that Autumn Leaves might not be able to accommodate them. Looking back over the last five years, we realize that as mom & dad's needs changed, A/L's care plan adapted to meet those needs. Seemed to be nothing they couldn't handle. The people at Autumn Leaves are what makes the difference. The entire staff is kind and committed to the residents. They genuinely seem to enjoy the interaction with the residents and take pride in the care they provide to each of them. It's a real relief to know mom & dad are in the best possible place for them and they are being well cared for.

May 2017

Google

Anonymous

I cannot say enough wonderful things about Autumn Leaves of Crystal Lake. My mother has resided at the memory care facility for the past three years and I am grateful everyday for their exceptional care. The staff is very caring and attentive to every resident, assisting whenever needed. Activities are provided on a regular basis. I feel welcome whenever I visit my mom. As my mother’s dementia progresses, the Autumn Leaves staff and the nurses are always informing me of what needs to be done to continue her treatment. Their communication with family is wonderful, helpful and always knowledgeable. The facility is beautiful and makes residents and their family feel like they are home.