The Holbrook of Decatur

May 2025

Tess Seydel

The Holbrook Decatur is not in compliance with ADA laws for elevator outages in assisted living facilities. The elevator has been out for over a month. There is no signage to reroute or assistance getting to the other elevator (which is on the other side of the building) for people with mobility issues. My dad calls down for assistance getting downstairs and no one comes. He fainted on the first floor, and I couldn't get any assistance. This is unacceptable.

October 2024

Google

Barb Mayerhofer

Since I have moved here in June, I had nothing but good experiences. All the staff is very helpful especially Alexus Staples. When I first met her, I was especially happy to find such a helpful, smiling and pleasant person. She has helped me in more ways than I can add. She brightens my day.

October 2024

Google

Charles Spivack

I've lived here for over 3 months. I moved here because my son lives here and it's close to family. I like the idea that I live in one building. I like that everything is in the building I can get a massage and Physical therapy here in Holbrook. I really enjoy the meals here it really is like a nice hotel set up. Everyone here is very accommodating and very friendly, the tenants and staff. Alex and & Alexus made me feel welcome immediately. The move in process was very smooth. My son had no complaints. Jennifer the activity coordinator is fantastic! I enjoy the activities with bingo & cards. My housekeeper Sherlander is friendly, gets here on time. She cleans up very nicely after me. She does everything that's required greatly.

September 2024

Google

Jane P

My mother has been a resident at Holbrook Decatur in assisted living ("Enriched Living") since 2022 and I have witnessed firsthand the exceptional level of care provided by the staff. The community is beautiful, and the staff is exceptionally warm and accommodating to my mom's needs and concerns. The apartments are spacious with wonderful views and the residents are offered an array of amenities, services and daily activities to ensure their comfort and well-being. The dining options are excellent and varied and can be personalized to meet a resident's needs and expectations. The staff, from management and community relations, to medical and concierge service, are extremely responsive, caring, friendly and make my mom feel safe and cared for. Overall, our experience at Holbrook Decatur has been nothing short of extraordinary, and I wholeheartedly recommend it to anyone seeking exceptional assisted living for themselves or a loved one.

August 2024

Google

Jennifer Lewis

My mom lived at Holbrook in assisted living for a little over a year until she passed away in June. We moved her to Atlanta to be closer to family. When we were looking for a place, Holbrook stood out. The place is beautiful with tons of amenities. But much more important than that are the people. My mom had a group of caregivers who truly showed her love as her health deteriorated. They took great care of her and cried with us when she passed away. I will forever be grateful for all they did for our family during the worst time. Because of our experience with my mom, when my father-in-law was looking for assisted living, he also chose Holbrook. He has been there for a couple months and is taking advantage of many of the groups and outings available and happy with his choice. If you or your family are looking for something like this, I encourage you to check it out.

August 2024

Google

Laura Abbott

Holbrook staff is very caring. The facility is beautiful and well maintained. My dad lived in his house for 65 years, and we thought the transition would be hard. However, the staff has treated him like a star which makes him feel so special and safe.

August 2024

Google

Lee Anne Lackey

My parents moved into the Holbrook's independent living several years ago and then transitioned to assisted living a year and a half ago. My dad also spent time in the memory care unit until he passed away. The Holbrook Decatur staff has been wonderful throughout the entire journey, helping my parents and our family through all of the big life changes. The staff genuinely cares about people's well being and that gives us great peace of mind. The setting is beautiful and the activities are plentiful. We love the Holbrook!

May 2024

Google

TF Cotton

Such a beautiful establishment! I came for a spa service (60 mins massage) and left extremely pleased. I will definitely be back. After signing in at the front desk, I was greeted at the entrance by my massage therapist, Fransa, who then escorted me to the massage room while also showing me other spa services that were available to me that day as a client. The full body, deep tissue massage was excellent, with focus on my neck, upper back and shoulders where I needed it most. I get massages frequently, and this one was thorough and relaxing. I arrived having difficulty turning my neck from left to right, and left with full range of motion. I will be back and I highly recommend you book your appointment as well. Fransa has healing fingers.

April 2024

Google

Bulent Basaran

Visited a good friend who has an independent flat. Very nice facility and welcoming, professional staff. A very nice piano, too.

March 2024

Google

Wynde Collins

The facility is clean and they have plenty of activities. That's the only thing that's great about this place. The caregivers were lazy and careless. The director over their memory care department is absolutely rude. As well as Jae the general manager. If they change management and the staff, Holbrook Decatur would be a wonderful place. Some of their caregivers seem to know nothing. It makes me kind of wonder how did they even get hired.

March 2024

Google

Andrew Cook

Phil Kolodkin, my husband, and myself, would like to express our gratitude to the entire staff at the Community of Holbrook, Decatur. From the moment we placed my Mother in Law, Marcia, in the Facility, we knew it was the place for us! We were welcomed with open arms from every member of the staff! From Omar the Doorman, to Terry the Front Desk Concierge, to all of the 3rd Floor Caretakers ( Charity- Marcia's best gal ), to all of the wonderful staff in the Dining Room, to the most AMAZING lady, Nascine Letts! Nascine has been our " Go To" person for EVERYTHING! She not only answers all of phone calls and emails right away, but checks on our mom all the time. She goes above and beyond… to make sure everyone is take care of and happy. Nascine has the biggest heart, she obviously loves her job and loves all of the families and all of the residents. Nascine is a gem! Holbrook is a wonderful place… we are so lucky that we feel that our mom is in the safest place… thank you all for what you do each and every day! Warmly, Alison and Phil Kolodkin Alison F. Kolodkin

March 2024

Google

Martha F

During my husband's 1 year at Holbrook, the care and attention he received was truly excellent! Our experience in this lovely community was warm and inviting. His caregivers were always available and glad to help him. Because of the many activities available in assisted living, he was able to enjoy the pool, paint and create in art classes, play games and exercise daily with new friends he made. In Jennifer's Parkinson's Support Group, my husband found others who shared his personal experience and goals. There was a variety of good live entertainment that he especially enjoyed. The Concierge staff, Rorie, Gary and Terry, were always helpful to me and to my husband, as was valet attendant Omar, who assisted in getting him safely in and out of the car when we went out. When it was time to leave Holbrook, the Move-In Manager Nascine helped tremendously and enabled our departure to be an efficient and smooth one for us.

February 2024

Google

Angi Bones

Dear Nascine, I write this letter with my heart overflowing with profound gratitude, compelled by the need to express the depth of appreciation that words may scarcely capture. From the moment I first stepped foot into Holbrook, your warmth enveloped me, turning what could have been a mere tour into a welcoming embrace. Navigating the complexities of entrusting a senior parent into the care of others is a daunting task, laden with constant worry. Yet, in you, I found a pillar of reassurance and tranquility. Seeking peace of mind became a reality as you orchestrated my mother's transition with seamless grace, flawlessly, and with a precision that bespoke a dedication beyond mere duty. In moments of challenge, your unwavering support made the journey less arduous, guiding my steps with a compassion that transcends professional obligation. Your acts of grace and kindness illuminated not only your commitment to Holbrook's residents but also the genuine care that defines your every action and character. Your faith in God, Nascine, became a solace to me, echoing the sentiment that my decision to bring my mother to Holbrook was a divine intervention. Your words resonated deeply, nearly bringing tears, as they served as a testament to the struggles and uncertainties I had faced in ensuring the care and stability of my beloved mother. I find solace in knowing that she resides in the perfect place, a testament to your pivotal role in this transformative journey. Yet, you didn't confine your dedication to the pivotal moment of the move; rather, your unwavering commitment extended into every subsequent day, becoming the steadfast guide in my mother's ongoing journey of adaptation to her new surroundings. Your attentiveness went beyond the ordinary, demonstrating a profound understanding that transition is not a one-time event but an ongoing process. Your support transcended the expected, encompassing not only the practicalities of medical and dialysis appointments but also extending to thoughtful gestures like introductions to staff, fostering a sense of familiarity and comfort. It was the nuanced details, such as your suggestion to place a chair in her closet, that reflected a level of care that goes beyond the ordinary, a consideration for her comfort that touched our hearts deeply. In moments when the challenges of adjusting to a new environment loomed, your gentle and caring touch provided not only solace but also a source of strength. Your ability to see and address the nuances of her daily life showcased a level of commitment that is truly exceptional. Our gratitude knows no bounds, Nascine. Your efforts are not just recognized but sincerely appreciated. In you, we have found not just a caregiver but a compassionate soul who has made an indelible impact on our lives. With heartfelt gratitude.

January 2024

Google

josephine apuri

I want to express the collective sentiment of all Members present today of the Virtues of Aging Professionals (VoAP) and commend Nascine Letts (Move-in Manager) on the exceptional job you did during the tour of your beautiful facility, Holbrook, Decatur. Your firsthand knowledge about every aspect of the facility was evident, and the passion and love with which you conveyed it were unmatched. Your genuine enthusiasm for your work shone through, and we appreciate the dedication you bring to your role. Thank you for being such an amazing tour guide. I must also highlight that your facility is truly impressive, and we will have no hesitation in referring families your way. Keep up the excellent work!

November 2023

Google

Josiane-abecan Yapi

October 2023

Google

Charles T. Folsom Jr.

Title: Exceptional Staff and Amenities at Holbrook Retirement Community Review: My experience at Holbrook Retirement Community has been nothing short of outstanding. The personalized care from the staff truly makes it feel like a family atmosphere. Each team member goes above and beyond to ensure that all residents feel valued and cared for. The range of amenities here is impressive. The pools and in-house theatre provide a sense of luxury and entertainment that is unparalleled. The technology available to residents is state-of-the-art, making everyday life easier and more enjoyable. What sets Holbrook apart is the concierge-type travel service, which adds an extra layer of comfort for us. It's these thoughtful touches that make Holbrook feel like a world-class organization. A home away from home where every need is not just met, but anticipated with care and attention. I'm truly grateful to be a part of this community and cannot recommend it highly enough.

July 2023

Google

miriam Carver

Memory Care is staffed by caring people who treat the residents in a respectful and in some cases loving way. Nothing is perfect but this is a good place for your loved one.

July 2023

Google

Marcia Blutstein

My father has been in the memory care unit of Holbrook Decatur for 2 1/2 months, after spending a short time in their assisted living apartments. From the minute he became a resident in assisted living, up to moving to memory care, the staff has been professional, caring and always strive to keep my dad's and all residents' wellbeing and dignity at the forefront. Not only are the caregivers wonderful, all of the employees in the building- the head of the memory care unit, concierges, community relations personnel, medical professionals, cleaning staff, front of the building management, and anyone else whom I've met, are all friendly and go out of their way to be of help or to just provide a friendly hello. I feel extremely lucky to have my father in such capable and caring hands. I highly recommend Holbrook of Decatur for assisted living or if your loved one needs more care, the memory unit.

July 2023

Google

Becky Burger

We were impressed during our tour here. The lobby is gorgeous, gym and pool lovely, apartment nice size, and services offered seemed excellent. We were fooled by all this. Immediately after move-in we learned how poorly managed this place is. Their assisted living team does not offer much assistance, including when you push the help button. They will charge you for ADLs but only provide assistance once or twice a week when they feel like it. They didn't check in medications to ensure we had everything needed on arrival and subsequently we had to scramble to get a prescription filled ourselves. They lost some medication because no one communicated from day team to night team. Most terrifying is the people handing out medication aren't knowledgeable about what they are administering leading to a near fatal medication error. The General Manager was not apologetic or even concerned as we were to learn of the medication error. They just fired the individual, but ignored the systemic issue. The COO Vickie Curl told me they would investigate and get back with us, but never followed up. CEO Al Holbrook ignored our emails about the near fatal medication error completely. They do not care about preventing medication errors or improving systemic problems within their community. The dining room staff do not pay attention to dietary restrictions (low carb, low salt, etc). During our time here they got cheap with the food (poor quality ingredients). They only care about $, not their residents.

May 2023

Google

J G

While visiting our loved one at Holbrook Decatur, we ate lunch at The Socialite restaurant and had a wonderful experience. Coney, the waiter, is much more than someone who can bring you food and drinks to you. He is thoughtful, kind, efficient, friendly, professional and just simply extraordinary!!! His delightful personality and great recommendations made everything extra enjoyable and everything we ordered was DELICIOUS! You've got to try and broccoli and shrimp appetizer. Trust me on that! We trusted him and we we will be back to see him and you order that again! Thank you Holbrook for hiring Coney and thank you Coney for being absolutely AWESOME!

February 2023

Google

Thrower Starr

My mother spent 2 1/2 years at Holbrook, first in assisted living (Engaged Living is their term) and then for the last 14 months in full-time care (Inspired Living). As she declined mentally, the most crucial qualities to her were kindness, affection, and love. This meant that the people around her made all the difference. And the staff in Inspired Living were wonderful; this includes everyone, starting with the director on down. The warmth and care that they showed my mother meant everything. She felt safe and loved. After being there for awhile, I came to feel a genuine sense of community. I visited frequently, and so they all came to know me and show me warmth as well. It never felt like a duty or like a show; it was real.

January 2023

Google

Jacob Zawoysky

Holbrook of Decatur is a first class Senior Living Community! From the amenities to the staff, the entire experience is full of joy. The Community Relations Director, Alex Hoff, did a great time of making me feel at home during my tour and allowing me to ask all sorts of questions. Everyone else that I ran into was cordial and respectful of my time. From the moment Omar helped me with parking all the way throughout the community, I can't recommend this community and team enough!

December 2022

Google

Corinne Lang

We recently moved our 88 year old mother into Holbrook Decatur. It was a very difficult and emotional time for all of us. The entire staff, from food servers to nurses to management have been kind, friendly and always helpful. I want to mention someone who has gone above and beyond for our family when we needed extra help and weren’t sure how to to deal with this issue. Special thanks to Alex Hoff who has been there for us and on the occasion mentioned above, assisted us in ways we never imagined any one person could. Alex, Thankyou for your caring assistance. You really made a difference and we want to express our heartfelt gratitude to you. You are a special person. Thanks again. CLang. 12-8-22

December 2022

Google

Hillery McNeill

My mom moved into Holbrook of Decatur 15 months ago. From the moment she walked through the door, she has been treated with dignity and respect. Holbrook is an elegant facility, and Mom is very proud of where she lives.The management and staff of Enriched Living work with us as a team to ensure that Mom is safe and cared for, while helping her to maintain a sense of independence. The entire staff is friendly, professional and accessible. We are grateful for the sense of peace that Holbrook has offered us.

November 2022

Deb

My 98 year old mother moved to Holbrook of Decatur on one of the enriched (assisted living floors). The facility is lovely with lots of amenities and her apartment was spacious. She was able to bring her own furniture which made her feel more at home. The staff were so nice including Felicia, LaToya and the rest of the care team. They gave me helpful advice as I navigated what services my mom needed as her health declined. At the end, they worked closely with Vitas Hospice (a wonderful hospice provider) staff to make mom was comfortable and was able to pass on peacefully. I will always appreciate the care the staff gave mom.

November 2022

Google

Shawntava Finley

January 2022

Google

Leticia Anderson-Lightfoot

I am an employee there and it's a beautiful place. Great Staff and clean facilities

January 2022

Google

Erin Donohue

Holbrook Decatur is a warm, welcoming, and vibrant community. The staff is well trained and care is person-centered. It has been a wonderful place for my father to call home.

October 2021

Google

Johane Felix

October 2021

Google

Ashley P

August 2021

Google

Christopher Lee

Nice looking place.

June 2021

Google

Kathleen Bradley

The food in the restaurant is over priced and awful!!

May 2021

Google

Karlissa Ann

The person at the front desk from Chicago, IL per her name tag, could be a bit less rude and a little more patient. I was delivering for instacart. I was looking down to tell her who I was delivering to. She answered the phone while I wasn't looking without telling or asking me to hold on. When I looked up she had her finger in the air. Once I told her who I was delivering for she told me the gentleman does the deliveries. I attempted to ask a question and she repeated herself before I could. I then asked my question-did I need to write a tag. I could barely get it out before she told me he would deliver and just tell him where it was going. Then he asked before she could even finish. A displeasing exchange.

May 2021

Google

Brian Johnson

February 2021

Google

Kat Bradley

Nice place, but their restaurant is awful!!

November 2020

Google

Linda Visk

5 stars for my wonderful housekeeper Jacinta Jones. I look forward to her weekly visits since I know my apartment will sparkle when shes done. Jacinta arrives with her cheerful smile and does a great job of cleaning the bathroom and kitchen, changing and washing the sheets and towels, vacuuming, mopping, and taking the trash. Plus shes great to be around. Jacinta is one of the best parts of living here at Holbrook of Decatur.

November 2020

Google

Judy Hsu

My mother is a resident at Holbrook of Decatur. From the very beginning she felt welcomed and the staff is so friendly and helpful. The residents are also very nice and she made some very nice friends there. I dont have to worry since I am very confident my mother is secure and well taken care of.

November 2020

Google

Jo Robinson

Ive had a wonderful experience at the Holbrook! The Concierge is wonderful. The meals are delicious, The waitstaff is wonderful. Theres a wonderful swimming pool and hydrotherapy pool which really helps me with my rheumatoid arthritis.Ive met many new good friends here! The staff here is wonderful too!

November 2020

Google

Jack Shenk

I would like to give my housekeeper Jacinta Five Star review. She comes regularly once a week, on time, since I became a resident in APT 428. She is dependable, works quietly, and I look forward to her doing best to leave my unit in tip top shape when she leaves.

November 2020

Google

John Farnsworth

Extremely easy to move in! Every member of the Holbrook team has been professional, courteous, and friendly. The food is good. My favorite thing has been the Roast Pork!

October 2020

Google

Reeva Hirsch

Moving into Holbrook last year was the best decision I could have made. Since I lived only a mile away, staying in my neighborhood was important and I was able to do that.I have felt safe and well taken care of by the wonderful staff before and during the Covid crisis. Its a great place to live!

October 2020

Google

Ruth Schultz

The staff at Holbrook Decatur is wonderful! They all made our moving transition as easy as possible. Their energy is great and they are always so welcoming. We are pleased to be a resident there.

October 2020

Google

Ruth Scott

The food is excellent, the people friendly, a variety of activities. I like the parking underneath the parking structure a lot. (indoor parking garage) The location is great! Everyone here is very gracious and helpful. Its so impressive that so many people know your name!Its remarkable how well everyone has helped and stayed upbeat throughout this time of Covid.

October 2020

Google

P Y

Our General Manager, Ruth Goldwait is attentive, reactive and knowledgeable. She is the best line of communication between residents and management (corporate as she refers to them). She is both an advocate and a team member. May she be never be transferred.

October 2020

Google

Pat Holbrook

In January, sadly, we lost our son and the support and love and caring shown to my husband and myself was more than 5-stars. It helped get us through a very difficult time. As a result, the Holbrook means more to us than a place to live. Its become our HOME!

October 2020

Google

Lucy Carson

I am one of the very first residents at The Holbrook and think it is a wonderful place. My favorite part is the amazing staff who is attentive to our needs and always has a welcoming smile! Lots of activities for seniors and easy to make it my new home.

October 2020

Google

Frances Hieber

Holbrook of Decatur is the perfect place for your Holiday Dinner!Robbie Underwood is your contact. You will find the food deliciousthe best atmosphere. Our family cant wait to come back!!

October 2020

Google

Leonard Slosberg

When I arrived I was unable to move my feet and legs off the floor. Ive had very good therapy here both OT & PT. The CNAs have been very great and very responsive to my wishes once I make them known.I arrived at the beginning of the lockdown because of the virus, they provided lots of activities for us to do and supplied entertainment for us so we didnt just sit in our apartments.

October 2020

Google

Harriet Reiter

I really like my spacious, airy one bedroom apartment,. The sun coming into the large bedroom windows brightens my day. If I feel like cooking, my kitchen has everything I need. Life here is much easier than living in my three story townhouse.

October 2020

Google

Susan Katrin

I live in Enriched (Assisted) Living. The staff is very nice and the food is very good. I LOVE my balcony!! I can sit outside and see the world! I love to be outside.

October 2020

Google

Cathy Thomas

HOLBROOK HAS BEEN AN EXCELLENT PLACE OF EMPLOYMENT. THIS IS WHERE I EXCEL WITH MY PEOPLE SKILLS WITH GREETING THE RESIDENTS EACH WORK DAY AND HELPING THEM WITH THEIR NEEDS. I ENJOY ALSO BEING THAT FIRST IMPRESSION THAT GUESTS AND VENDORS GET TO SEE EACH DAY I WORK, SO I DONT TAKE THAT POSITION LIGHTLY AT ALL, I ALWAYS DO MY BEST TO GIVE A GREAT FIRST IMPRESSION.

October 2020

Google

Donna Morris

Love this place. Love the RESIDENTS and the GREAT STAFF... Wonderful place to call home with all the amenities at your hands.

October 2020

Google

M. Clifford

What an exciting and amazing place to work. The leadership staff is one of the most professional, supportive, and team-oriented groups that I have had the privilege to work beside. The residents are among the most diverse and talented people. The range of professional backgrounds all in one place with the rich life history and stories makes everyday a treat. I absolutely love working with all these wonderful people.

October 2020

Google

Anonymous 104

The Holbrook is an absolutely wonderful place to live. We are looked after and care for hand and foot The food is excellent. The staff is always pleasant. Security is excellent. We have met many acquaintances. The entertainment has been very good. The environment is extremely pleasant. I could say many more things, all of which my fellow residents would agree!

October 2020

Google

Michael Bailey

I had the opportunity to jam out with a musician recently who came to play at our community. I even got to play my harmonica!!! This really boosted my morale as COVID-19 can be such a challenge!! I live in the Enriched Living area and Im happy i decided to move here to receive the help i needed!

October 2020

Google

Kara James

Holbrook Decatur is a wonderful community! From the staff to the residents, everyone is super friendly and welcome anyone with an open heart. If youre looking for a place to live, somewhere to listen to live music during Happy Hour, or want to treat yourself to a spa treatment, Holbrook Decatur is the place to be!

October 2020

Google

Robin James

start off by saying Holbrook is amazing. I have been employed since the beginning and I would not change it for nothing in the world. As soon as you walk in, you feel like you have stepped into your second home. I feel at home every time I walk through the doors. from the staff to the residents everyone is amazing. you will have the best experience from the time you walk in until you leave.

July 2020

Google

Jennifer Finch

I recently started working at Holbrook of Decatur as the Move-In Coordinator and I love it! The community is phenomenal and offers a beautiful setting for active passionate seniors. Every staff member goes above and beyond to make new residents feel like part of the Holbrook family. I look forward to coming to work every day and helping seniors with the transition into their brand new apartments and a community with so many exciting activities, upscale dining, and top-notch entertainment!!

January 2020

Google

Bill Henry

As a visitor i found the Staff professional, Competent, pleasant, and helpful