The Preserve at Palm Aire

March 2023

Google

Laura Messiana

Moving my mom into The Preserve at Palm Aire was the best decision ever! At 92, she was lacking companionship, activities and assistance with meal prep & housekeeping. She has it all at The Preserve and more. The staff have been incredibly warm, welcoming and understanding. Mom loves the exercise classes, playing corn hole, seated volleyball and the happy hour events! I strongly encourage anyone considering a move to either Independent Living or Assisted Living to do a tour.

February 2023

Google

Barbara Richards

My mother has been here for 3 years now. This has really been a great place for her. All employees are great and show caring and concern for residents. I particularly need to thank Michael for all his help in keeping my mother happy. He has really gone out of his way for her. The facilities are clean and well kept and the property is in great condition. I would absolutely recommend The Preserve for anyone looking for a place for a parent.

February 2023

Google

Myrna Springel

It’s amazing to live at the Preserve with such wonderful staff. Melanie has been caring and loving to my family since day one .The staff kept us during Covid and with a smile. Michael is such a genuine human being that takes care of us also.

February 2023

Google

James Labi

My aunt has lived at the Preserve since 2016. She has been for the most part healthy and Her care has in general been good. Recently, her health declined. She was admitted to hospital. Upon her return home, she was placed under hospice care. The staff at the Preserve have been outstanding. Especially, the Resident Care Director, Ms. Brown. Her care towards another human being who is in need, her clinical skills based on years of experience and her knowledge of concrete services, have compelled me to write this review. The CNAs that she administers follow her instructions with great respect. She has also devoted her time and attention, to educate the family with regards to their new role in my aunt's care. In a matter of days all the new requirements were in place and my aunt is now healthier and comfortable in her own home. Who could ask for more

November 2022

Google

Eberlette Vincent

I’m very happy to work at preserve, because the company believes in the workers ,a few months ago when I was finished with nursing schools my boss Melanie and Grace update my position as wellness nurse cause they believe in me that I’m very grateful.Enough about me now let me talk about my wonderful staffs from Memory care and Bridges who welcome me with open arms : Shernet who running memory care is the best who care for all the resident make sure she knows what the resident likes and provide for them ,Geraldine make her patient male beard cut and and clean , Crisea the hairdresser she always wants to see her patient hair well done, Patrica who make sure all her patient nails is nice and color, Leila bring beautiful supplies from body and work make the resident smell the best, Miss Be who make sure all residents are well feed Carme Annetta Eveline more and more I can be proud to work with all the staffs who brings a big difference to the residents lives I love them all thank you all keep up the good work.

June 2021

Google

Allan Tuffs

From Marilyn Faber-Tuffs. The staff has been great introducing us to the facility. Ernesto Squire and Wilby have been great and we decided on the facility for my sister after viewing many properties.

May 2021

Google

Jennifer Macier

I needed to place my mom in an independent living facility so I booked a tour at The Preserve at Palm-Aire. Words cant express how pleased I was from the time I entered the front desk and was greeted by a welcome sign for us. Ernesto Squire, the Senior Care Counselor began the tour with quickly finding my mom a wheelchair because she had fallen the night before. I immediately felt a sense of relief with his care and kindness toward my mom. He asked us about all of the important aspects of what we were looking for and by the end of the tour we were sold. The cleanliness of the facility, the updated apartments, the numerous activities and healthily food choices were all very impressive! The staff was friendly and the residents looked happy. I highly recommend The Preserve at Palm-Aire and will be moving my mom there in the near future.

April 2021

Google

Barry Jay

My name is Barry Rosenblum. My Mom has been in Assisted Living and then in Memory care now. She has been at this facility for 5 years. I am so grateful for the overall care she has been given, as well as the care and professionalism of the entire staff. .I I have some peace with no worries in knowing my Mom is in such a wonderful facility.

April 2021

Google

Allison Slack

The Preserve of Palm-Aire is highly recommended for quality service and care for the elderly. The staff is super responsive, friendly, and knowledgeable! The staff always presents with a positive attitude and truly cares for the health and well-being of the residents. The Preserve of Palm-Aire offers independent living, assisted living, and dementia care for your loved one. I highly recommend this facility with a 5 star rating.

April 2021

Google

Alice Gilbert

The Oscar Goes To THE PRESERVE AT PALM AIRE Located in Pompano Beach, Fla. The care that is given and shown and felt by all that work here. I have seen and witnessed in action!! I recognize the following individuals that went above and beyond for my Aunt Antoinette Wildi Fervil, Assistant Executive Director, who I believe puts in long hours and works so hard to make miracles happen, she helped me so much in the transfer for my Aunt so easy. Another mention is Joanne Unks here is an angel that help me calm down when I couldnt reach my Aunt on phone and checked on her!! Torre and Ruthe who helped my Aunt with various things such beautiful hearts!!!!! Grace who was there for my Aunt to make sure she was placed in the right place!!!! Thank you Lisa at the front desk always answering the phone with such a sweet voice and also helping me find the right person to go help my Aunt!! Also thank you everyone for keeping this place COVID-19 FREE GREAT JOB!!!!!

April 2021

Google

Marie Dubois

We had my Dads 94th birthday celebration at The Preserve Palm Aire where he is also a resident .Mike the chef went up and beyond all our expectations. The food was fantastic, the settings were perfect and the location ( pool veranda area) was the best . Everyone had a wonderful time and my father is still raving about his big day.Thank you Mike for all of your extra efforts, the amazing delicious food and for the ease of doing business.(The cost was so reasonable also).We highly recommend Mike and his team for any special events at The Preserve.

April 2021

Google

Angela Gibbons

Absolutely stunning facility and genuine staff. We hosted a small birthday celebration for my Grandfathers 94th birthday on the outdoor patio. The food, atmosphere and ‘right at home feel was exceptional. One of their staff named Mike went above and beyond to make our family feel welcomed and accommodated. As we saw other residents walking around, everyone seemed happy and well cared for. My grandfather loves telling me about the activities that The Preserve at Palm Aire offers and and how exceptional the food is. I got to witness this first hand and know that he is living his best years.

April 2021

Google

Stephanie Huston

Ive been to dozens of senior communities in South FL over the years, and The Preserve at Palm Aire is at the top of my list to recommend! Their new Memory Care and Bridge wing are simply amazing. If you havent been there recently, take a tour! So well thought out and beautiful and the staff is so knowledgeable and attentive! A gem!!

April 2021

Google

DINH PHAM

great place if your looking to have continued care for advancing disease or more help with daily care. . the staff have been great for my patients during the covid 19 crisis pandemic. they have worked hard to keep residents safe. helped get my patients vaccinated. and provide a safe environment for residents need of care.

March 2021

Google

Susan Jordan

Thanks to Grace Brown and her terrific staff , my dad has lived wonderfully at the Preserve for the past 2 years. He started off in assisted living, and moved to Memory Care two years ago. He recently moved to the Bridges section of memory care and I was glad to hear that the staff he knew went along with him. They are all so friendly and caring. Even with the restrictions of Covid-19, the staff is able to provide activities that keep them engaged. Covid-19 protocols have been followed, and I never was worried about his safety. The activities coordinator often sends me photos. This is greatly appreciated because I cant visit as much as I did before Covid. I believe he truly loves his home here.

March 2021

Google

Michael Kaminski

Beautiful community and very helpful staff.

March 2021

Google

Lucia Wexler

MY NAME IS LUCIA WEXLER AND I APPRECIATE THE CARE THAT MARY MOYER GET AT THE PRESERVE AT PALM AIRE FOR MEMORY CARE,NOT ONLY MARY BUT HOW ALL THE RESIDENTS ARE HANDLY LIKE ONE BIG FAMILYS, GRACE, ELAINE AND STAFF DO AN AMAZING JOB, I HIGHLY RECOMMEND IT MEMORY CARE AT THE PRESERVE.THE PRESERVE HAS CREATED AN ATMOSPHERE OF REALLY BEING IN HOME IN THEIR NEW WINGS AT THE PRESERVE

March 2021

Google

Gale Crabtree

My husband is in the Memory Wing at The Preserve. The nurses and aides are all professional and caring. They take a personal interest in Jim and treat him with tenderness and respect. I always know that he is well taken care of. The buildings and rooms are clean and attractive and the grounds and foliage are beautiful. There are many activities available to those residents who can participate in them. I recommend The Preserve at Palm-Aire highly.

March 2021

Google

Elaine Alger

Our dad has been living at The Preserve at Palm-Aire for nearly 7 years. The staff has been very compassionate and responsive to his needs. They keep us well informed and listen to our concerns. Since he does not live near family it so important to us that he is in good hands. We feel confident that he is.

March 2021

Google

Courtney Cox

All of the staff are nice and the food is good! A beautiful facility to retire in.

February 2021

Google

Gene Matthews

My mother has been in Memory Care at the Preserve for around three years. She has been well cared for during this time, particularly during this COVID crisis...which has been a challenge for us all. Our family is forever thankful that they have kept her safe and secure during this COVID pandemic.My mother has made a few good friends (that she talks to, eats with and sits with) and seems to be doing as well as could be expected. The food seems good and she has actually gained a little weight over the past few years. It is also a positive that the Director and several nurses-aides have remained a stable part of her environment since she first moved in.I receive pictures and communications weekly regarding her activities and the activity coordinators have been wonderful about planning her birthday and other celebration activities with our family.It was a very difficult decision to move our mother to Memory Care but The Preserve has made the transition and her stay as positive as possible for both my mother and our family.Thank you all for your continued care of our mother.

February 2021

Google

Pam Joseph

Last October we transferred our sister from another facility to the Memory Care at The Preserve. At that time, we were told she needed Hospice Care and may not make it much longer. We cannot thank Grace and her staff enough for the amazing transformation that weve been observing ever since she got there! Our family is so relieved and blessed to have a staff with so much expertise who know how to treat and handle someone with advanced dementia! Thanks so much for your care, love and support!

January 2021

Google

JC Colón

My father started out in the independent living side of The Preserves, and eventually moved to the Memory Care side as his Alzheimers worsened over time. It was a blessing being able to keep my father within the same facility as his conditioned changed so he would be familiar with the facility and its staff. The staff was always very pleasant and respectful to us and our father in every way and we enjoyed using all the facilities with my father while he still could including the miniature golf putting area. The staff was also always willing to listen to any and all recommendations for improvements which Im sure were many given the number of residents and families. Improvements were always made taking all residents into account and the facility has definitely continued to improve each year since we arrived. Having a gym, pool, movie theater, salon, computers, therapy, pharmacy, doctor, etc all in one facility was priceless.Communication at times could require a follow up but in the end it was always resolved and we felt it was fairly reasonable given the size of the facility and the ongoing changes in their residents and their daily operations. We were a very engaged family, visiting my father several times per week and always supported the facility with our fathers care as well which is so key. We built great bonds with other residents who rarely received visitors and our immediate friends and family grew at The Preserves. Our family wants to thank the entire Preserves staff especially everyone in the Memory Care wing for all the well wishes now that our father has passed and the amazing care they provided for our father during his most challenging years. You all gave his life new meaning, new relationships and so much love and attention that he was never alone. The Covid pandemic made it so challenging on families and loved ones in care facilities and you all become so much more important as you were the only physical contact our family members had most of this year. From all of us in our family to all of you…... THANK YOU, THANK YOU, THANK YOU not only for what you did but more for who you all are!

October 2020

Google

Nathan Harnois

I had the pleasure of doing some business with Melanie, outstanding reprehensive for the company!!1

October 2020

Google

Michelle Solomon

I recommend Preserve at Palm-Aire to anyone who needs care for their loved one. My mother and I received the most tender loving care and professional, too. I feel so blessed that I had the care of all of the compassionate staff here. They are my family and cared for my mother like we were family. I still visit even though my lovely mother passed away Nov. 1, 2019.

October 2020

Google

Mindy Bernstein

After dealing with so many facilities .... we finally found home... I have to say the senior living counselors have been amazing ....Noelle, Alex, Shantel have come up with immediate answers for everything weve needed. They are on top of theyre game and have made our lives so much easier....Thank you so much ladies.... its nice to know that there are still some accommodating people that take pride in doing their jobs.

June 2020

Google

Kathryn Griffin

My 96 year old Mom transitioned to Independent Living at The Preserve at Palm-Aire almost three months ago. She was extremely anxious and fearful of the change, as were we. Everyone from the sales and mgmt team (Shantelle and Melanie) to move-in heros (Paul and Jason) to Dining Room Host and Mgr (Brandon) to activities leaders (Kathryn and others) to housekeeping (Karen and Cassandra) and others...they have all demonstrated their professionalism, keen knowledge and abilities in senior care, commitment, patience, respect and most importantly their CARE for the residents and the lives they touch. Im sincerely appreciative! My Mom is relaxed and comfortable after only a short time in transition. She continues to transition; she has gained 7 lbs and loves the food, walks on the gym treadmill 5-6x a week and has launched into Bingo 3x a week. Picture taken outside The Preserve DR last month. Thank you all!! Kathryn Griffin

May 2020

Google

Paul Yankowski

There is only one reason I chose the Preserve at Palm Aire. Alexandra Montgomery. I had spoken with numerous places and she was the most attentive to my fathers needs and was pro active In responding to all concerns. Her personality was beyond reproach and her performance seemed to be based upon passion rather than company obligation.

April 2020

Google

john sciandra

My father has stayed at 3 different homes with varying success. Now he has found a place that he is happy at. His nurse and director Grace Brown provides a level of care that I was not used to in the other homes. She is in constant contact with me and takes such care to talk me about my Father. I did not experience this level of care in the past and I feel that I can count on Grace and the entire staff to treat my father as if he were family. Also the facilities and his room reminded me of a Marriott suite. I was blown away by this. In his other homes it was a basic room with white walls and a dresser. This place is truly special both in the facility and the staff.

March 2020

Google

Juli Bindelglass

My 92 year-old mother isnt there yet. Its a long process on my part to investigate, question, research, interview, and just feel comfortable with the inevitable move thats coming up for my mom. I met Alexandra Montgomery over 6 months ago on my initial scouting tour and she has been my constant resource, reassurance, and support ever since. I call her often, asking (more) questions, she keeps me informed of various policy (Covid-19) changes and is quite professional. She understands the drama (and trauma) of moving a loved one into a facilty for the first time and has a lot of patience. The faciltiy is clean and beautiful, the individual rooms are better than many around 1 and 2 bedroom units are available. They are creative with their activities. I have the highest expectations of care when my mom does move there.

July 2019

Google

Walberga Blocker

I attended the seminar for new residence which was held by Nandy on July 24. It was very informative and each department was given time to speak. Nandy did a fantastic job setting up the table and giving each dept. a decent time to speak. I learned a few things I hadn't already known. I am glad to be part of this community and thank u for using Nandys knowledge in presenting it to newbees. Meeting was well worthwhile.

July 2019

Google

Camilo Rivera Osorio

It is a very beautiful home, the service is professional, a very sweet home to rest, there are many activities that motivate the residents to participate and spend Preserve dollars.I highly recommend the recreational activities on: billiards, pool, bingo, cards, computer, movies. the best place to live motivated every day

July 2019

Google

Mich S

I have to share my story. My mother who has vascular dementia lived at an assisted living facility/memory care for five years and while we were like family there, I felt it was time to move her. Things were changing at the facility and while I was hesitant to make a change, I thought it best. The facility and us were just not the right fit, so I found the The Preserve at Palm-Aire. I was so worried about moving mom, and it was 12 days before her birthday. I wish we had found this place sooner. I can't say enough about how happy mom is and how happy I am. My new family there: Grace Brown, the memory care director, the best nurse I could ever ask for, Elaine, and the others Joseph and Janice, and the kindest CNAs! And my folks in activities who threw mom a great party on her birthday!! In the marketing and sales department, Nandy Sahadeo is always available to answer any question, and find the answer, even if it isn't her department. Shantelle Sinclair in marketing is wonderful and so glad my dear friend from Brookdale is now with Preserve, Jacquelyn White. The executive director Melanie White is so approachable. My mother used to say every time she saw me: "I Want to go Home!" She hasn't said it once since she arrived at The Preserve. Today I ask her how she was. She said: Everything and everyone is so nice! She is having a blast. And I have peace of mind. If you are looking for a place for your loved one, feel free to reach out. I even took a vacation across the country. I've felt I haven't been able to go that far from mom, but she is so content, and cared for, I knew things would be OK. I've been through a lot in the past five years, and we're in another chapter in this road of dementia.But things are looking as bright as can be. I remain #momswarrior. P.S. I did make sure that my Vitas Hospice team would remain with mom at the Preserve and they are there, too!

July 2019

Google

Aaron Taylor

We recently moved our 92 year-old grandmother into The Preserve. We were little advantageous at first as we were afraid to leave her anywhere out of our care; however, we have been 100% pleasantly surprised as everything has been exactly as advertised and promised. Our Move-in-coordinator, Nandy, has been such blessing. Please ask for her as she will make every single step of the process smooth and seamless. I really truly have nothing but great things to say about The Preserve - Guys, please keep looking after my Bubi and keep doing a great job!!!

June 2019

Google

Ambition Gang

I use to work here.. I love the residents while working here i’ve gotten attached to a few of them . I left for a better opportunity but i’m Always welcomed back.. ??????

April 2019

Google

Juanita Perez

The Preserve at Palm Aire provides assisted and independent living in Pompano Beach with highest quality of geriatric care. Every resident receives the best care and attention. I have my aunt in this facility for more than 4 years. She is like my mom and I love her with all my strength. I want for her the best geriatric care and I took the decision to select this facility and they have not disappointed me, my aunt feels comfortably, enjoy peace of mind and the staff is excellent and friendly. They have excellent organization, very caring and attentive with my aunt and with me. I would recommend 100% this facility . The assistance living facility is the best

December 2018

Google

Sandra Schwartz

My husband & I just had a delicious Thanksgiving Lunch/Dinner. It was excellent. The service as usual was pleasant & prompt. The turkey & stuffing was excellent. Dessert was of course pumpkin pie and cupcakes Couldn’t have asked for a better celebration meal for Thanksgiving. Thank you Michael & please express our thanks to all of your staff. Sandi & Dave Schwartz

December 2018

Google

Russ Axelrod

The food is excellent! My father is a resident and his diabetes has improved a huge amount! The cooks are very caring and listen to all comments from residents

December 2018

Google

Moe Glo

The food is good and there's a lot of choices. I enjoy the Herring in wine sauce and challah bread.

September 2018

Google

Germaine Danes

The servers are amazing and Super Nice but the food could be better .