Balmoral Assisted Living

February 2023

Google

CazzieJo Creations

For every living being, death is the ending.I have no doubt that losing control of ones regular way of life and relinquishing full independence, can feel like the beginning of the end. That insecurity is enough to scare and enrage most anyone and can often make it difficult for those trying to assist in their regular daily care.Balmoral is a great place to make that transition to assisted living. They know the meaning of quality of life and strive to fill in the gaps where independence is slipping away. There is a huge difference in assisted living and a skilled care nursing home, so Balmoral is selective.Everyone that has come to the aide of our loved one at Balmoral surpasses their job requirements to do what they can to assist her. They always show her kindness and dignity along way, no matter how often she challenges and makes it difficult for them.It is hard to find good help, and that is why their great staff is stretched thin. They work above and beyond their duty and amazingly keep a smile and kind words in passing.From the office to maintenance, the compassion for all the resident’s well being is genuine.When passing through the Balmoral lobby, we regularly encounter a gathering of happy residents throughout and hellos or goodbyes are freely exchanged with a bit of banter and comradely. We have only encountered 1 person in all the Balmoral staff that seems to resent working there, she is an older woman in the cafeteria though, so fortunately we do not encounter her often.

February 2023

Google

Ginny Arrington

February 2023

Josh neidelbaum

Friendly, helpful staff has mostly been run off by new management company woman from another community, lee I believe, has destroyed moral among remaining staff. Food service is good, as well as dining staff. Would rate better if they would remove Lee and have smiles on staff faces.

October 2022

Google

Lisa Vangelas

Very Clean, convenient. Staff is very nice. Very safe.

September 2022

Google

Colleen Aquilina

I have to say that they take good care of my mother in memory care, especially Cindy White. She is awesome with my mom and when there is an issue, she reaches out and we handle it together. We need more people like her on staff who care about the clients living there. Thank you for all the great work you do!

July 2022

Google

Becky Schuller

My mother has lived in Balmoral for 2 years and is very happy. She has made lots of new friends and feels valued by the staff. While reading other personal reviews on this site, I do concur that when the new company took over (approximately a year ago) the everyday operations of the facility slipped to subpar. Fortunately, the staff and administrators recognized that changes needed to be made and took some suggestions from the residents as well as family members. Over the past 6 months, these are some of the positive changes that my mother and siblings have noticed -Full-time RN on site-Building and grounds have been cleaned and appearance is more inviting.-Improved daily activities as well as the increase of off-site trips.-Communication between the staff and family members has improved! The Director often sends an email explaining news about the facility and any new safety protocols. Sometimes, we receive an invite to join the residents for a special luncheon or Happy Hour.I am thrilled that my mother calls Balmoral "home." If you are looking for a facility for your loved one, I recommend scheduling a visit to see if this facility is a good fit for your family.

January 2022

Gary Kay

One great year, I have resided at Balmoral. I have lived and viewed several other facilities. What a nice place to call my "home". It's always spotless. The food is " top chelf". My favorite times a day. At night, what a quiet. There is never confusion and the nurses and med. techs handle if any.It has to be number 1 in our area. Don't miss a nice family to join. Respectfully, Gary Kay

June 2021

Google

Susan Jamesison

What a nice, homey place. I walked in looking for a place for my dad. There was live music and a few residents were dancing. I was met by Natalie and Darlene who took me on a tour. They were very knowledgeable and answered all of my questions. They made me feel welcome, and made a hard decision smooth. My dad moved in a few weeks ago and I am very happy with the move. It was flawless. Thank you to all the staff for what you do. My dad seems happy and has met new friends.

March 2021

Google

Gary Kay

I love it ! I have been here for a year. I havent had any complaint so far. I really dont expect one either. We have great food and plenty of entertainment to almost always keep you busy. The staff are always helpful with our needs and answer our questions. I have no cares living here at Balmoral. Come and see what I am saying is so true.

December 2020

Google

Dallas Kelly

My dad moved in last week. We met with Darlene who has been amazing though the whole process. We live out of state so we wanted to make sure he was in good hands. She was very informative and made us feel welcome. She gave us her cell phone number to call or text her anytime. Its nice to know that my dad is living in a place with staff who really care. My husband and I highly recommend Balmoral to anyone who is looking to place a loved one. Thank you Balmoral for taking amazing care of my dad.

November 2020

Google

Lorie Howder

My dad has lived at Balmoral for 4 months. He has a nice sized apartment and we are very thankful he is able to have his dog too. The staff has been amazing and he has met some new friends. We are very pleased and would recommend Balmoral.

October 2020

Google

Karen Hudson

Great location, nice ambiance, lots of great activities. My auntie loves it there. The staff is always nice to me when Im there.I would recommend Balmoral for you loved ones.

September 2020

Google

Doris White

Love the Atmosphere here! Everyone makes you feel welcome. My friend lives here and loves it. Every time we speak on the phone she always praises the staff especially during this difficult time.

August 2020

Google

Beth Jones

We love visiting our aunt at Balmoral. During this hard time the staff have been amazing and creative on ways to help us stay in touch. Glad our aunt is there!

August 2020

Google

George Hudson

great place for you parents, good food and great activities for them.

April 2020

Google

Samuel Sprigg

My aunt just moved in. The process was very smooth, especially with COVID -19. The staff was very informative about procedure. I am looking forward to hearing about the great time she is having.

February 2020

Google

Jane Dunkin

My father has been a resident at Balmoral for 2 years. Its been tough not being able to visit him right now due to Corona Virus but I know it is the safest place for him. We face Time so thats been nice. I want to thank the staff for taking such amazing care of our loved ones.

July 2019

K l

Nursing staff not on top of things. Mother suffering from a uti for over a week. I’ll be taking her to urgent care

December 2018

Google

Kathy Haase

My mother in law has been living at Balmoral for almost a year. She loves it there and it keeps her going. She is much healthier now than when she moved in. Suzy Buchanan is a great help to her, as are the rest of the employees. Thanks for all of your help!

November 2018

Google

Frank Licata

My mom has been in this facility for about 7 months and just loves it!! We wish we did it 5 years ago....They really care about the residents, from the top to the bottom. The Director Karen keeps us informed regularly about our mother, Darlene is always sweet to all the residents that I can see while we visit there and the best employee is Silvio, he sincerely cares about the residents, always laughing with them and has a smile on his face 24/7. We are very fortunate to have our mother at Balmoral!! We would recommend this place to all future residents....

October 2018

Caring

Jacqueline

We will be moving my dad into Balmoral. It is very clean. For what my dad can afford, I wish the room is larger but it serves its purpose. It is definitely the only thing we can afford, so that's great. The people are very nice. We are happy with it. The staff who assisted us was very helpful, friendly and easy to work with. They have all kinds of activities. They do game night, cards, bingo, and social night. They have lots of interactions. For the price, definitely, it is great.

May 2018

Google

Maria Lara

Because i worked there many years and the place clean family friendly its homey

May 2018

Caring

Sharon

Balmoral Assisted Living sent me a beautiful bouquet of roses when they came to the house and talked to me, but I told them it was far away. They had assisted living and memory care and the rooms had a small area for kitchen. My friend lives down there and she said the food is pretty good. The facility was pretty and well taken care of. I was told it would be eight months before I could find a place to stay there. The people make friends with each other, then go and do things outside of the facility. Their food was delicious.

March 2017

Caring

Karen

I lived at Balmoral Assisted Living from mid-January until Monday. It's very clean and has a beautiful courtyard. They have excellent, delicious food with many selections on the menu to choose from. They had three or four different entrees and three or four vegetables, a soup, a fruit, and a salad. The food was just great and fantastic, and there were lots of fresh fruits and vegetables. They had a lot of activities and a calendar -- which was published every month. They had card and board games, crafts, and beading to make necklaces and bracelets, and there was a room with a very large, almost movie-screen-sized television, with a lot of different DVDs and tapes of movies. You could play your own movie in there. They also have music come in. The staff was very nice, and I loved the activities director because she's very nice, and she'd come to my room to see if I was up to playing a game and helped take me to the game room if I wanted to go.

February 2017

Caring

Gela

I’m completely thrilled and excited with Balmoral Assisted Living. The gentleman who I deal with the most, who handles the sales, rocks. They have housekeeping that cleans their rooms once a week and does their laundry once a week. It’s efficient, and they go out of their way. My mom is eating well, so the food is good. The residents go as they please. If they have a vehicle, they can go and drive. The location is ideal. It’s only 5 or 7 minutes away from my house. The way that they present the community and the way the grounds are kept up is like a resort. It is very reasonably priced and for the care that they’re doing, I’m pleased. It’s highly recommend.

November 2016

Caring

Cindy R.

Balmoral Assisted Living was excellent, the pricing and location were good, and everything was neat, clean, and friendly. It was very nice, and I enjoyed visiting with them. They were very receptive in answering questions and helping me. They were very friendly, informative, and very willing to work with me in answering any questions that I had.

November 2016

Caring

Jan

I am pretty comfortable at Balmoral Assisted Living, my room is fine, and food's good. I have no problems with anybody. It's a comfortable place to live in, and it's a good spot. I'd recommend this to other people.

June 2016

Google

Candace Garcia

May 2016

Google

Anonymous

December 2015

Caring

Wayne

I went to Balmoral down in Lake Placid. It was a very nice place. If I had it my way, I would have had her over there. From the outside, it looks like an old extended stay or something. I saw one room and it was really small, like a hotel room but smaller, but it’s liveable and very pretty. The staff member was very nice. He spent a lot of time with me, and was very helpful and honest.

November 2015

Caring

Robyn

Everything was done on a point system at Balmoral. The facility smells and is old and dusty. When you walk in, it’s nice but a little depressing. The rooms were small, too. The dining area was an open room. They offer a menu, so they could pick what they wanted and gave it more of a restaurant feeling. The manager was fabulous. It just smells musty, though, and felt like you’re in an old hotel. When you walk in the door, it’s more institutional feeling.

July 2015

Caring

Norma

We visited Balmoral Assisted Living for my son. Everybody there was nice. It was a nice facility. The rooms were fine. Everything was fine other than the shared shower and bathtub. The rooms weren't spacious, but they were sufficient. Also, they have a library, and they have bingo and movies. The location was good too.

June 2015

Caring

Janice

Balmoral was very nice. The food was excellent. The staff was very friendly. The rooms that we looked at had kitchenettes, a sink, a microwave, and a fridge in them, which was important to us. They had shopping trips and activities. I liked the friendliness of the place.