Grand Villa of Altamonte Springs

March 2023

Google

Jennifer Brown

Grand Villa of Altamonte Springs is one of the top senior living communities in Central Florida. It is one I always refer to. My clients and their families have all been so pleased with all they have to offer. The care is exceptional along with the activities program! Always something fun to do for everyone there!

February 2023

Google

brian baenen

I checked quite a few facilities for my mom. This one had the most good energy by far over others. I heard seniors laughing, chatting like they felt at home. Most other facilities had a gloominess. The staff here was very nice, caring and professional and answered all my questions. I haven't put my mom in a facility yet because still in nursing/rehab. This is the one I will want for her.

December 2022

Google

Don Hettenbach

We recently moved my in-laws in the Grand Villa, and my wife and I are so thankful for the professionalism and significant efforts put forth by Grand Villa's staff! They have been wonderful, and really did everything possible to assist with the transition. We toured several properties before recommending this one to my father-in-law, and this one really stands out in a positive way! We're very happy my father-in-law agreed and chose Grand Villa! The staff and residents both have been so helpful and we're very pleased.

December 2022

Google

Michele Hettenbach

Friendly and helpful staff. Residents look happy. Clean living area with lots of outside areas to sit and chat or relax. Many activities scheduled for residents. Staff went above and beyond to help us get parents into facility and to make them feel comfortable. I would like to personally thank TaMara for going above and beyond to help coordinate with doctor and rehab to get all paperwork needed!

August 2022

Google

Coffee Bricks and Dreams

What a amazing community, both my parents live here for multiple years and loved it. Especially under the leadership or Marshall the whole team has thrived. The nursing team is amazing Lindsey and Willem and their team took such great care of my parents. Every time my wife and I visited my parents were well taken care of especially the beds and rooms were very well maintained. Before covid we had the pleasure of eating with my parents at there wonderful restaurant and hope we can do this soon again, as under the new chef Bas my parents have been so excited to go the restaurant for every meal and we can’t wait to join them. Thank you so much for taking care of our family with so much love & care

August 2021

Google

Maria Paz

I work here and my opinion this is the best place,first the person who is in charge is good at her job; second people working with her theyre very professional they take care of each detail concerning to each resident in this Community Im so blessed to work here

August 2021

Google

Geraldine Woods

When you are looking for an assisted living that will respect and give the ultimate in care for you or your loved one YOU ARE LOOKING FOR GRAND VILLA

August 2021

Google

Mary. R Dampier

Feels like home here and the food is good as well as the activities are great, After looking at about 30places I decided grand villa was my home

May 2021

Google

Craig Crawford

Under the leadership of Executive Director Nicki Jones Grand Villa has been truly transformed. The level of care AND CARING is top flight. My 94yo Dad has lived there for nearly 3 years and were so pleased. This unique campus looks and feels more like a resort, nothing institutional about it. And the friendly staff is truly dedicated to making every effort to meet any need, from efficient transportation for medical appointments, maintenance of apartments, cleanliness and constant care. A+

May 2021

Google

Airy Ren

May 2021

Google

Cesar Velez

March 2021

Google

Ozzie Diaz

My mother has been a resident of Grand Villa of Altamonte Springs for just over 1 month. Although it has been a short time I cannot say enough about this facility. From day one they have been nothing short of stellar. There was an issue with the cable TV line to the bedroom and it was going to take 2 days for the cable company to come out and fix it. The maintenance staff (I wish I could remember the names of the 2 gentlemen that helped us) offered to arrange for a staff member to come to her apartment when she was ready for bed and turn her entertainment unit from the living room so that it could be viewed from her bed. In the morning they would come and turn it back to its normal position. My mother declined the offer, but I thought it was such a nice gesture to help her with having TV in her bedroom for those first 2 days. My mother loves her lemon lime soda. Since the soda we brought was packed away she did not have any on the first day. On the second day to our surprise, someone was nice enough to go out and get a 12 pack of lemon lime soda for her when they found out that she did not have any. My brother and I had to leave a day earlier than planned due to a major storm in the northeast. Unfortunately we left her with a number of boxes that needed to be unpacked and put away. They offered to help her unpack and put away her items. Today we had a scheduled conference call with Nicki, the executive director, about some of my mothers health issues and what we could do to help her continue to transition to life at Grand Villa. To my surprise she arranged to have Marshall, Janet, and Shantel on the call with her. I will be honest, I thought having all of them present was overkill but it ended up proving to be worthwhile. Our discussion went from what would have been a 5-10 minute conversation to a 30 minute in depth discussion about what would be best for my mother, and everything that has been done to help her. If I call or email it is returned in a very timely manner. Although my mother is not their only resident, they make me feel like she is with the great communication and customer service. It was great to hear what wonderful hands she is in. My brother and I live in the northeast, so having her in such a caring facility helps us sleep at night. It is clean and the staff is courteous and helpful as can be. If you are looking for a facility for your parents or even yourself I would highly suggest you take a look at Grand Villa of Altamonte Springs.

March 2021

Google

C. A.

Oh my goodness, where do I begin? I have so many positive things to say about Grand Villa. My dad moved into Grand Villa in the spring of 2018, so hes been there just at three years. I think the highest recommendation an assisted living facility can receive is for the family of a resident to say that if they were to need somewhere to stay, that is where they would choose to be. My family would say this about Grand Villa. What really strikes me about Grand Villa is the excellent attitude of everyone encountered there. My father is in central Florida where my sister lives but my mother with Parkinsons is in Miami with me. At one point I explored assisted living facilities in Miami for my mom. I even toured and spent time at one of the fanciest facilities where the former president of the University of Miami resided and many very wealthy people lived. These places didnt come close to Grand Villas warmth and caring attitude toward those who live there. We all want to be treated with caring, dignity and respect. Even more so as we age and are more vulnerable. Grand Villa treats the people who call it home with all three. This is crucial and I urge all of you looking into places for yourself or loved one that you really look at the attitude of staff toward residents. Are they treated with warmth and caring or as a burden? Grand Villa has mastered this and really excels in this most important quality: from the director to the staff throughout the facility to the business office ALL employed by Grand Villa are kind, respectful and a pleasure to interact with. Grand Villa constantly impresses me. I absolutely love the fact that residents can take their beloved pets to live with them. I appreciate how easy they are to work with in arranging transportation for doctors appointments or any other need. I appreciate the first-rate medical care my dad receives. Their staff doctor is excellent. Shantel is amazing and knows all the details about each residents health and how they are doing.This efficiency and detail-oriented care is also reflected in the maintenance of medical records, coordination of care, etc. When there was a health issue with my dad the director, Shantal, had the medical records to me within minutes, is always easily accessible by phone, and eager and happy to speak to families about what is happening with their loved ones health issues. She keeps in touch with family members and knows what is going on with each resident. She is very efficient and organized. My father needed to see a hematologist and Shantal was able to refer me to one and gave me the phone number to set up the appointment. She faxed all medical records to his office immediately and I didnt even have to provide the fax number! During that same conversation she put him on the transportation list for transport to the appointment, to meet a family member there. Grand Villa is an amazing resource that makes ensuring a loved one is getting the best medical care seamless and stress-free. Even the business office is a pleasure to deal with. My father has had some issues and Janet from Grand Villas business office has been a godsend. Janet has been simply incredible. No one would have been as kind, patient, and compassionate as Janet in this situation. She has done her best to help us sort this out, spending lots of time working hard on this situation, even though the situation was not created by Grand Villa but by a lapse in coverage. Every time I called she was available. She was efficient and well aware of all details and worked hard to attempt various solutions. Janet is the best and Grand Villa is lucky to have her. I cannot recommend Grand Villa enough. Grand Villa has nice surroundings, with a tranquil pool area and pleasant dining area and lounge areas, VERY clean and well-cared for but what sets it apart is how people are treated- how well its run- how residents who run into health issues are cared for. Thats what matters and thats where Grand Villa excels.

February 2021

Google

Karen Tucker (Senior Home Care Orlando)

Although I do not have a loved one that has lived in this community I have had great experience with the people that work there. Some of my elderly clients that I care for have lived there or currently live there. The families are very happy with the services that they receive. The staff has always been friendly and welcoming when I have visited. For this reason, I would not hesitate to recommend this place to anyone needing a safe place to live or for their parents to have a place to call home.

February 2021

Google

Bob Athridge

My 93 year old parents moved into Grand Villa of Altamonte in August in the midst of the pandemic. Great care was taken to make sure that they were kept safe from the virus and the staff could not have been more cooperative or nicer. In fact, my parents are always commenting about how nice everyone is to them. My wife and I are very happy that we chose Grand Villa of Altamonte.

February 2021

Google

Fred Thompson

My mother has been a resident for over three years and I cant thank the professional and loving staff enough for all they do for her.

December 2020

Facebook

Desiree Forney

great staff loving residents all a round a great assisted living facility !!!!!

November 2020

Google

Margaret E

Mom did not want to move out of my home to the Grand Villa memory care unit, and for a few weeks there we were all miserable. However the staff is so kind, caring and patient, I hoped that it would just be a matter of time before she would settle in. And thats whats happened. She has finally started to socialize, enjoys the meals, gets into the trivia games, and flirts a little too much. Both of our lives have improved a lot. The wonderful staff makes all the difference. <3

November 2020

Facebook

John O'Mara

My dad had been a resident in Memory Care since February 2019. Everyone is so responsive, friendly and caring. A shout out to all of the wonderful staff, especially Hans and Shantel.

September 2020

Google

Judi Arroyo

Awesome staff. They treat their residence like their own. They stick to their motto looks like home feels like family.

July 2020

Google

Karen Seidule

My mom has been here for over a year. Just yesterday she said it feels like home. The words sounded so sweet, as that is all you ever want for your mom. The staff is amazing. Samantha, the Executive Director, actually answers the phone! She is a problem solver if ever a need arises. My mother is safe, secure and happy, thanks to Grand Villa!

June 2020

Google

Pam Burwell

December 2019

Facebook

Tracy May

5 all day, Kim dike has always been gracious and kind.

December 2019

Google

Sammy K

Clean, friendly staff, seniors enjoy the freedom of living on their own, but safely.

December 2019

Google

Kenneth Felix

We have been enrolled in the "Day Care Option" offered through Grand Villa's Memory Care Program for approximately 1-1/2 years now. This program has been a "life-preserver" in managing our mother's daily Memory Care needs. Grand Villa's staff is comprised of a close-knit group of professional care givers; We feel that the level of care she is receiving is "just like family" as their motto suggests. They recently have acquired a new director, Samantha Hollister, and we can already see her positive influences at the Grand Villa of Altamonte Springs. THANK YOU!!! Highly Recommend!!!!!!

December 2019

Google

Gladys Arthur

Grand Villa of Altamonte has a WONDERFUL Day Care program available in their Memory Care unit. They offer daily planned activities designed for stimulating the mind. Their Activities Director and Team are really passionate and are top-notch. There has been a change in directorship in the past few months; Samantha Hollister is now at the helm. Her professionalism and passion should be acknowledged. Grand Villa really does "look like home" and "feel like FAMILY". Highly Recommended Facility!

December 2019

Facebook

Cyndee Grube Dahlman

I would highly recommend Grand Villa of Altamonte Springs because Nancy Allensworth, the leasing coordinator, has been so supportive and helpful in a very stressful transition. The staff is extremely friendly and lovingly assists the residents. They truly create a family atmosphere.

December 2019

Google

Jill Hinton

My husband and I toured Grand Villa in search for a new place to call home for my father in law. We were blown away by the sense of community we felt as we toured. Nancy and Nicki went over and above to make us feel comfortable and confident regarding our next steps. We toured several options, new builds and older builds. We ultimately landed at Grand Villa simply because of the care, concern, and love we felt from the minute we walked in the door.

December 2019

Google

Ellen Zahorec

I would like to live here when I need assistance with daily life. I can't recommend it higher than that!

December 2019

Google

Nick Hughes

Beautiful people

December 2019

Google

Taryn Barnes

As a provider that visits patients in this facility, I have heard nothing but great things from the residents. Residents are happy with the facilities and more importantly, they love the staff. Staff are very attentive to the residents needs and concerns. I would recommend this facility to families and/or individuals looking for a safe, comfortable alternative for their loved ones.

December 2019

Google

Ernie Houck

My 93 year old mother has been there for almost 6 years. She comments how she is never bored. Lots to do. Great staff. Good food. Very pleasant residents.

November 2019

Google

Angela Collins

Walnut Village is a Wonderful Community. My Mom has lived there now for 6 years and I visit her a lot. The Staff treat us visitors like we are family as much as the residents. They have so many Activities for all the Residents if you want to participate or not. The Grounds are Beautiful! Walnut Village is the Place to live for when you Retire.

October 2019

Google

Linda Smith

Beautiful and comfortable, fun activities and Garbos the restaurant has delicious and affordable selections.

March 2019

Facebook

John Matthew Burnside

This post is as much a review of Grand Villa in Altamonte Springs Florida, as it is a message to other families suddenly facing accommodation needs for a loved one. After my mom suffered several strokes, she required a place in between the hospital and home. We found ourselves in crisis-mode and really didnt know where to begin. A friend of the family recommended Grand Villa and said that they are well-versed in handling such situations. She could not have been more correct. Jennifer and her talented team at Grand Villa went beyond the call of duty to ensure that our mom was treated well from start to finish. My mom was there for about two weeks, as a ‘respite-care tenant, but was treated every bit as well as the long-term residents; some of whom have been there for years. Our family was pleasantly-surprised with the loving attention that our mom received. We would recommend Grand Villa to anyone that finds themselves in the situation that we did. Our parents have eight kids living in eight states, and they lived in their condo of seventeen years in Altamonte Springs Florida; more than 1000 miles from the nearest family member. When the call came in about our moms strokes, several siblings and I had to drop everything and converge in Florida. And then try to figure out what to do. And we knew that such a call would come in one day. Id recommend that anyone with aging parents set out to shop for assisted-living-respite care facilities sooner, rather than later. There is quite a bit of due-diligence involved, as we soon found out. Best to hold a family meeting well in advance of getting ‘the call; to know how to divide and conquer all of the details. If your family is like ours, some members will be better-suited for dealing with the legal papers and finances, and others will be better-suited for the heavy-lifting, moving and errand-running. Other family members will go into denial and simply watch from a distance. So my recommendations to other families are as follows: -Have copies of required information readily-available. This includes a photocopy of the loved ones drivers license-state ID, Medicare card, date of birth, insurance information, list of medicines that they are taking, name and number for their physician(s). - Arrange helpers, as you will likely need them. Identify family members and friends that you can count on in the event of ‘crisis-mode arriving. - Create a ‘single-point-of-contact in your group to handle the multitude of calls and emails that you will get from people wondering how your loved one is doing following an event. - Create a weekly update and have your contact-person put the word out. This will prevent a lot of phone traffic, at a time where this is not wanted-needed. Simply redirect the well-wishers to the contact-point-person. - Encourage your aging loved ones to reduce and organize their possessions while they still can.

September 2018

Facebook

Renee Lishefski

I went for a vsit and to see if I would like living there I did and I will recommended to everyone

December 2016

Facebook

Jan Mcwhorter Monahan

It's only been a week since dad moved in. Age 97 and independent until now. So far the staff has been wonderful doing everything possible to ease his transition and help get him set. I hope it continues to be as good as it has been so far.

July 2016

Facebook

Sheli McAllister

My grandmother is in the memory care facility and she is extremely well cared for in addition to the other ladies who live there. The staff works very hard to keep everyone healthy and happy. I would advise against sending valuable items with your loved one because it is challenging for the employees to keep track of everyones items; however, I highly recommend Grand Villa based on its staff and affordability.

July 2016

Facebook

Sheli Mcallister

Working with the staff and my clients that are moving there has been a great experience. Unannounced visits and scheduled visits have both proven to me that the residents are happy, engaged, involved, and enjoying their community.

September 2015

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Deborah Tollinchi

August 2014

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Maryann Howell

Love our family at the beautiful Grand Villa of Altamonte Springs!??

January 2014

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Doug Greenwood

October 2013

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Ruthie Flynn