Maplewood at Newtown

February 2024

TimDigan @ gmail.com

January 2023

Google

Kevin Sghia

My mom was in Maplewood of Newtown assisted living and I love how the staff got to know her and paid attention to details that were important to her. The staff and aides are friendly and caring in my experience and the environment is clean and upbeat. In addition, the menu selection is varied, nutritious and also tasted good. The management team was also very helpful to my family. I highly recommend considering them for assisted living.

January 2023

Google

Joe Palfini

This is a special place. The location, building and grounds are beautiful, quiet, and comfortable. The facility is beautiful, the apartments are very nice, the many activities and environment provide for a comfortable and pleasant living experience. The staff is competent and friendly. What sets them apart in our opinion is their attitude. While other facilities we visited explained why certain issues or services could not be handled easily, Maplewood explained what they do to help handle them. Every staff person we have encountered has demonstrated this positive attitude. Our experience after moving in confirms that they specialize in making life there easy, safe, pleasant, and comfortable. We could not be happier with our choice.

January 2023

Google

Kristen Salemi

"Our parents, ages 89 and 94, moved into Maplewood at Newtown a year ago. Although it was initially an up and down journey for them to select a community, make a commitment to actually move, eventually sell their home, and navigate an independent living lifestyle -- they are now one year into their transition with absolutely no regrets. Maplewood at Newtown is a lovely facility with sincere, caring staff and plenty of activities. The staff is thoughtful and eager to accommodate their personal preferences to reflect their interests and habits. One example has been that our father was able to be a central contributor to the outdoor garden and there is now a "Green Thumb Club" which has been a lifesaver for him and also a great community-builder. They have met so many friends among both the residents and staff --and really are part of a community. There is always activity and others to be with right outside their door. Above all else, we, their children, are pleased they are able to age in place as independently as possible among staff, readily available, who are able to provide front-line response to any of their needs. I do not think there is a better place than Maplewood at Newtown for anyone and so grateful that we found it and to everyone who works there"'.

November 2022

Google

Fran O'Neill

I've been working here at Maplewood at Newtown for over two years, and I actually look forward to going to work every day. My peers truly care about the residents who live here and for one another. There is a true sense of teamwork, purpose and meaning. Whether it's continual learning, having fun and or comforting a resident, every day is a new adventure!

August 2022

Google

Martha Antunes

I have been working for Maplewood for over 7 years, one of the best company's I have ever worked for. Amazing and professional staff always willing to go the extra mile for our residents comfort. Maplewood at Newtown is a place where you can work hard, but have fun while you're doing it is a truly supportive paced environment that encourages and promotes career opportunities.

December 2020

Google

Joan Kopnicky

I am a resident here and have lived here for a while. I didnt think living away from my family I would find family but I have. I have great friends and a lot of fun every day. We always have weekly music programs, good conversations with our friends and a lot of chances to do interesting things. I can tell my aids really love me. I like the food and the dining staff spoils me.

December 2020

Google

Lee For

My knowledge of Maplewood at Newtown has derived from what I have seen for the last 7 years and from stories. Maplewood at Newtown has made great efforts to keep the environment updated and comfortable. It is a bright clean facility that to our families account is nicer than a 4 star hotel, the only thing missing is a pool! There is an outdoor garden for gardeners, a movie theatre, a small store to buy any needed sundries, a pub, and a lovely courtyard with colorful plantings. To my recollection, within the past 7 years the carpet has been switched out twice. The wallpapering and painting redone once, and the artwork moved and changed to create a new, interesting space. The HVAC has been updated.Maplewood at Newtown staff has worked hard to keep everyone happy. Offering meetings for residents to hear requests on anything from food to trips to activities. The staff has worked to create a friendly environment in the dining room by taking seating requests - switching out table sizes to accomodate those requests and honoring birthdays with flowers and balloons. Food choices can be made from the daily menu of locally sourced foods to almost anything a resident could dream up off menu, including special dietary needs being accomodated. Activities are numerous. The best part of Maplewood at Newtown is the staff. The most caring and accomodating staff you can find is at Maplewood at Newtown. Every nurse has for the last seven years has been kind, communicative and skilled.

November 2020

Google

Joyce Pieto

I didnt know I would like it. Its filled with a beautiful bunch of people-employees and residents. If I cant be in my own place, this is the place to be.

November 2020

Google

Kathryn Guston

The aids are top notch. I have no complaints. Nothing is perfect but this place is pretty close.

October 2020

Google

Inga Rabinowitz

I truthfully didnt think it would be this good. We want and have relationships with our aids, the other employees and fellow residents. Wonderful afternoon aids-especially Susan, she is a gem. There are many here like her but she is fist one who comes to mind

October 2020

Google

Seb Bar

From both moms feedback and my own observation, the staff in general have been very caring, attentive and responsive. I cant imagine the increased pressure youre all facing and am very thankful for all you are doing!

October 2020

Google

Werner Domroes

I like everything here. I have freedom here. I have choices. I am treated like an adult and able to live like one. They have been able to make arrange to with me specific to my lifestyle.

September 2020

Google

Catty Kut

I cannot say enough about Maplewood at Newtown staff for their outstanding precautions and care given to my mother during this pandemic. My mother along with my father ( who passed away three years ago) has been a resident for nearly five years. During this difficult time they have gone up and beyond to make sure that our family and myself ( who lives in New York City) knows that she is safe and well taken care of.The biggest compliment to the staff is to watch Jimmy Kimmel and Adam Levin honoring wellness nurse Samatha Brown - for everything she, her team and co-workers are doing for all the residents. That says it all.My mother is an independent, social, and active 94 year old that enjoys all the activities that are offered.I highly recommend Maplewood at Newtown.

June 2020

Google

Ike Man

We have felt that the best interests of the residents, families, and staff members have been foremost in making difficult decisions. Staff in place have stepped up to fill the absences of staff that are out due to illness or personal reasons. We can see them going above and beyond, working long hours, and performing a variety of duties to keep the ship afloat. They do all that they do with a smile and compassionate understanding. They should be highly commended for their hard work and commitment.The front desk, has been a stabilizing force for everyone who enters and exits the building, keeping a positive attitude, and answering the phones in a pleasant manner. Staff members from activities who also assume front desk duties do the same. Managements openness and willingness to listen to families concerns, worries, and frustrations is appreciated.

May 2020

Google

John “The Movie Guy” Holmes

I spent a tremendous amount of time at the Maplewood at Newtown location visiting a close friend who was a resident at the time. He always expressed to me his appreciation for Maplewoods staff as being nothing but caring and efficient. I have witnessed staff interactions, first hand. And they have always been extraordinary! The building is super clean, the food is outrageously good, and there are always activities for the residents to enjoy participating in. Maplewood at Newtown made my friend feel alive and in control of his own life.

May 2020

Google

Lyle Mark

For the most part my feedback is almost entirely complimentary. Throughout my stay at Maplewood I had always felt that I was treated with care and compassion. Almost entirely the aides were the kindest and most considerate human beings that I had ever encountered.

April 2020

Google

Stu Vester

From the time that my parents moved into Maplewood, the staff that have cared for them, in general, have been caring and capable. My family has been very comfortable with the decision that we helped my father to make in choosing the facility. We were and continue to be very concerned about our parents during this pandemic. From what I understand, Maplewood is taking all of the proper precautions to try to keep its residents safe. The screening of employees entering work each day is critical and I hope that this will continue for the indefinite future as it does not appear that covid will be going away any time soon. I am equally pleased that residents temperatures are taken daily and that my parents and other were tested for covid when there was the potential that they were exposed. As you know, I was an early advocate of all employees wearing masks and gloves when around my parents and I hope that they will continue to do so throughout the facility. As careful as employees are and as thorough as the daily screening processes are, there is no guaranty that someone entering the facility is not asymptomatic and so I truly hope that these precautions will remain in place. While I miss seeing my parents, I am thankful that family members are not allowed to visit for the time being. And that any residents testing positive are immediately isolated. I am comfortable from everything that you have told me and that I have read in your newsletters and heard from my father, that those of you running Maplewood are doing everything in your power to keep the residents safe. In conclusion, I want to give my sincere and heartfelt thanks to each and everyone of the Maplewood staff that comes to work everyday to take care of the residents. It is a wonderful place.

April 2020

Google

Hi Book

Id like to take a few moments to express my gratitude to the leadership and staff at Maplewood at Newtown. Throughout these challenging times, they have been caring, consistent, and communicative.I know that I will leave out individual staff members who have been influential in my parents experience, so I think I will just speak in general terms. The nursing staff has been wonderful and caring. There have been times when Mom and Dad were impatient when their requests for visits were not answered promptly. I always tried to encourage them to be patient and call again, if necessary. Im sure there are so many critical needs that need to be dealt with, and triaging decisions are not always clear to the patients. But, in terms of the care they ultimately received, Mom and Dad have always been satisfied. The staff has always been responsive and professional in communications with me. The dining hall staff has been as attentive as possible. Mom and Dad always comment on how the waitstaff must move so quickly to accommodate all of the diners - I cant imagine the amount of patience that must be needed to deal with all of those hungry seniors! The aides who help my parents seem like family members. When someone has popped in while I was visiting, the conversations were friendly and personal, demonstrating a special level of care. I recall my dad asking one aide if she would be coming back to help him to bed that night, and she assured him that yes, she would. He appreciated the care that person delivered. I fear that this lockdown might be putting a crimp in consistency like that, but I havent heard any complaints. The folks in maintenance perform their jobs with competence and compassion. From assisting during move-in, to helping Mom and Dad to put up pictures, to helping them with apartment issues, they are always responsive. At one point, the apartment was stiflingly hot, despite the proper settings on the thermostat, and Hector stopped in frequently until the problem was solved. While Ive always admired the organizational work of administration, the work done during the pandemic has been exceptional. Roughly weekly updates, honest communication of the situation, on-the-fly adjustment of facility procedures to keep residents and staff as safe as possible, are some of the things that are visible to the outside world - Im certain there are many more activities that go on that are less visible but equally important. I think I had better end here, despite my suspicion that I have left out some important points. I am so grateful that Mom and Dad landed at Maplewood. Thank you, everyone, for the work that you continue to do during this very challenging time.

March 2020

Google

Brendan O'Connell

People here are very nice, very respectful. Food can be very tasty. Everyone here overall is wonderful and sweet, even some of the residents.

March 2020

Google

Ad Tars

We have found nothing but love and kindness from the entire staff at Maplewood. From the dining room to the front office, everyone has been helpful, caring and dedicated to the people they serve. This dedication has become unmistakeable in the past few months as Maplewood has tried to find new ways to connect families and to engage residents. They have reached out in multiple ways with creative and resourceful ideas. Mothers day was one such example: despite being quarantined, I know that each and every resident was made to feel special and loved through small but meaningful acts of kindness by staff members. You have continued to make these very difficult circumstances tolerable. Thank you!

March 2020

Google

Cral Shei

I have been here at Maplewood Newtown for a year and a half and have enjoyed my stay completely with all my needs being met and especially my security. Last year in February 2019 we had a virus infect our residence. We were all in a 9 day lockdown and the staff and aides took such good care of us - had our meals and activities and care under control. It was perfection! I am very grateful to all for my care.

February 2020

Google

Hidi Pirs

I have been very impressed with how Maplewood has been treating my mother-in-law. We enjoy the email feedback from Maplewood that comes regularly, and we enjoy all the ideas that you have all come up with to help the residents feel loved.We have been visiting her by her window. It is nice that she is on the ground floor. We always stand 10 feet away. She does not remember how to call us, but she does remember how to pick up the phone. We try to call her when we are not visiting her.We have no complaints. We know that you are all being as loving as possible. We have always seen that.

February 2020

Google

Gloria Testa

Five years ago, I moved to Maplewood at Newtoen after my husband, Sal, was diagnosed with Parkinsons disease and dementia. I knew I was going to need help caring for him and my girls had lives of their own. But they helped me find Maplewood at Newtown and Im glad they did.

September 2019

Google

Peggy Nadrinsky

This is a magnificent place. Everyone from the servers to the cnas to the management is lovely. Its a place that could be a fit for a lot of people.

July 2019

Google

Marion Berglund

I enjoy the activities. There is always something to do, always something offered. Its our activity people and their efforts that make it truly special.

May 2019

Google

Cynthia Rauschert

I've been taking my Brain & Body Balance Fitness program to Maplewood at Newtown once a month since January and I am so impressed with staff, facility, and residents! It's like walking into a spa resort, and everyone is smiling. There are multiple lounges and common areas, the dining areas are lovely (and I'm told by one of the gentleman that they get to order anything they want), there is a chic salon, a beautiful outdoor area (which we will be using when the weather is consistently lovely) and lots of other amenities and programs. Currently there is a five (or six?) week series called "Art of Changing the Brain: Healthy Brain & Power of Choice" with Dr. Kristen Betts happening. Brain function is my jam, so I've been over as a guest to listen to Dr. Betts work (it's wonderful) and there are 50+ residents attending and participating with vigor. Probably most importantly, are the staff. They are kind. It's not an act, nobody is on their best behavior when I'm there, this staff is, as far as I can see, full of very warm humans who really care about not only the residents but each other. It's such a positive environment. A final note, which as someone who both provides programs for seniors and has seen several of my senior family members through their later years: there is no smell. Neither antiseptic, nor flowery and fake, nor human. The only thing I've ever smelled is delicious food at lunch time. Maplewood at Newtown is just a nice place to be.

April 2019

Google

Laura Pagliaro

I like being here because I like my independence. Im very comfortable here and quickly became attached to both aids and fellow residents. Ive made a family here

April 2019

Google

Bonnie Daniels

Its the greatest place Ive ever lived. It is my home. I have freedom and security here.

April 2019

Google

Theresea Woods

Everyone here is nice and treats me well. I like it and it is very pretty.

March 2019

Google

Clementine Lyons

I think it’s a good place. They take care of me, my things and meals are tasty. No complaints on care, service or activities-everything is pleasant. I really like it here. I had left and ended up coming back because of the environment here.

March 2019

Google

Millie Boughton

Everyone wants to stay in their house, but this was the next best thing. I have made good friends at my table. I like seeing the young people-how nice they are, how they speak to them and how they treat them. I've been very lucky. Everyone here is so good with the residents. They always get their level, and strive to make our residents comfortable. They are very patient especially in our dining room. They take everything in and make it work.

March 2019

Google

William Dunlap

Everything is very pleasant. It’s certainly the best in the area. What makes this place special is the workers- the RSAs and servers. There are a number of exceptional employees that make the experience special

March 2019

Google

Melissa Wutke

Great place to work at every day with amazing residents and coworkers. Truly something special in the air at Newtown. I’m blessed to work there

March 2019

Google

Rendolph Peigne

I have been working as a private aid with a resident at Maplewood of Newtown for six months now. I can tell the residents get great services there. The employees are courteous and considerate and the administrative staff very supportive.

March 2019

Google

Constance Aliopoulios

Maplewood has been great, the help here is very helpful, fantastic. I'm very independent but when I need them they always help me. The food is great a lot of choices, programs are adequate. It's been a good experience. I will definitely recommend Maplewood.

March 2019

Google

Victoria Cavalea

It takes getting used to the rules and the community. Then I realized there were many good aids and workers here. This place offers spacious, clean beautiful rooms. Very friendly staff, directors. ED is personable. The staff and directors are doing their best to accommodate everyone. No where around has anything better or comparable to offer. There is a way to make a home here.

March 2019

Google

Jane Monti

We were very lucky to have found Maplewood for our Mother when she moved 3 years ago. The staff is wonderful, with both residents & families, and they instill a caring environment. As a family member, one must be pro active in the ongoing care of your parent. There have been many overall improvements since Mom has moved there, though the food could still use improvement. We would recommend Maplewood at Newtown.

February 2019

Google

Rose Bartiomili

This place is great-everyone is pleasant and nice. Everything anyone needs or wants is here-you couldnt ask for any better.

January 2019

Google

Caryl Lucchessi

I am a resident of Maplewood at Newtown for the past six months and so pleased I made the choice to be here. Before moving here, I had to dispose of my home and being 89years old, it was not an easy time. I was quite apprehensive of what the Senior Living experience would be and found out very soon, I had become a member of caring and loving family.Within a day or two, I was greeted by first name by everyone and introduced to my table mates. We have become friends and enjoy conversations about everything. We are served delicious, healthy and local food with several choices at each meal and the table is beautifully set with crisp tablecloth, napkins and glassware.The activities are so varied and stimulating and you can be as busy as you want to be. The Library has an amazing amount of books of all kinds of interests- so well stocked. The Fitness Center is well used.There is a Wellness Center with licensed professionals and nurses available for 24 hours a day to take care of the needs of all.The grounds are beautiful and so natural with gardens and birds everywhere. Courtyards and patios are so inviting and popular with all.I am especially happy with the ability to have my car here to come and go as I please and above all, the security and safety we have. Peace of mind is so important.I have mentioned just a few of the many things I love about Maplewood. There is so much more. I also want to say my husband is a patient at Maplewood of Bethel, a mile away from me. He has dementia and is receiving the best care from the nurses and professionals I could no longer give. This care eases my mind so much and is another reason I give Maplewood 5 stars! Caryl Lucchesi

November 2018

Google

Madeline Aragones

This place was chosen by our children 6 years ago. They wanted us to be in a safe, clean environment. We like the facility with all the caring staff. Each department has exceptional workers. Residents feel that everyone likes and treats us with respect. We are happy here with many friends-both residents and staff.