Lemay Avenue Health & Rehab Facility

September 2024

Google

Ken King

I usually only share bad reviews on google as to warn others of bad experiences but we were so impressed by this facility, I had to share that and give them a review. My 89 year old mother stayed at this facilty for a short time; only a few months, and in that time, I visited at least twice a week or more so got to see multiple shifts of care professionals and staff. I didnt meet one person that wasnt on top of thier game. Sure, there were a couple of the young, new CNA's, that werent as knowledgeable as others, but it was obvious they cared and most important, my mother felt that. From head nurses, to CNA's, to activity directors, to nutritionists, to floor charge nurses, to transportation directors, to social workers, to OT/PT staff, to housekeeping, my mother and I saw them all trying hard to make her feel comfortable and cared for and when you are patient that doesnt want to be there in the first place or a family member advocating for them, it is so important to have that level of care. Whats also great is it's obvious they know that. My mother was pretty much wheelchair bound, had terrible hearing, her eyesight was bad with macular degeneration. Everyone accomdated her by speaking up, getting close, and also reading things to her that she couldnt on her own. Daily activities and lunch options, etc. Event the activities directors would come get her to try and encourage her to join in activities although she was embarrased by the fact she couldnt see or hear which made her feel isolated, they did a good job helping her with things to make her feel more comfortable. Her room and bathroom was big and spacious enough to accomodate her wheelchair and her bed was comfortable. This is something we had not experienced at other facilities she's been at. Food was good. Laundry was good. At some point her insurance wanted to discharge her as they only allowed so many days and we didnt agree she was ready to leave. The social worker there helped navigate communication with us and the insurance company to try and get them to reconsider, which they did and she was able to stay a bit longer. After we finally had to have her leave this place, we went to a place that was not nice at all and a terrible experience. It made her realize just how much she loved this place and hoped I would write a good review for them. It wasnt too long after leaving Lemay, that she passed away but it makes me feel so appreciative that the last part of her life, she got to experience the love and care this place provided. I cant thank them enough. Isaac, Pam, John, you guys should feel very proud of the work you do there.

September 2024

Google

Lita Poppenberg

I cannot thank this facility enough .. I came for rehab but they saved my life 1st there are so many names of nurses to thank It would break my heart leaving one name out .. THANK YOU ALL BEYOND WORDS FOR YOUR CARE. you ALL got me through Harry and I appreciate you all lita poppenberg

December 2023

Google

Betsy Gillespie

Lemay Avenue Health is a beautiful facility with friendly employees but there are some serious concerns. They made lots of empty promises. They are not allowed to use restraints (one called it "the right to fall") but, I understand, there is more that they can do. They are understaffed with CNA's who are the staff most involved in direct care of residents. They often took 1/2 hour to answer a call light and sometimes took hours to check in on a patient to see if they wanted to go to bed at night. If a resident is a fall risk who has significant dementia, this is not a safe facility, in our experience.

November 2023

Google

Dirk H

It is nearly impossible to express my appreciation for the amazing people who work here with patients who often have extremely challenging health situations. My 90+ year old father landed here for rehab with a fractured pelvis and then eventually moved upstairs into their long-term care facility. The elderly so often lose all dignity in old age, and yet here is a group of health care professionals who treat their patients with kindness, care, courtesy, and, yes, dignity. The professionalism of staff extends across the board, from admissions to physical therapy, occupational therapy, nursing, doctors, case workers, finance, custodial, cooking, and more. Put simply, the people working here are the unrecognized heroes of the healthcare profession.

October 2023

Google

Corina Schmidt

October 2023

Google

Anne Reagin

June 2019

Google

Robert Edwards

I have to say I was very impressed with this facility. My Mom was in the hospital for quite some time and needed to be released into a rehab facility. My Sister and I were given a sheet of paper with about 10 different facilities listed and were asked to make a choice. It was also suggested that we go and visit some of the facilities before making a decision. Well, with no knowledge of any of the places listed we had no idea event where to start. I pulled up both Google and Yelp reviews however there were not very many reviews. So we ended up touring quite a few of the different facilities and Lemay Avenue was the last on our list. From the moment we walked in we were impressed. Lemay Avenue was very clean, bright and inviting. The Admissions Representative was very informative and gave us a tour answering our questions. We ultimately decided to go with Lemay Avenue and afterwards were very glad we did! There were a number of rooms available and we were very pleased that we were given the choice of which one we liked for Mom. The care that she received during her stay was exceptional (except for a small issue with one therapist whom Mom didn't care for and after speaking with the Supervisor, she did not have to work with him again). The facility was very accommodating since Mom liked to go sit outside in the sun during the afternoons and we were also allowed to wheel her around in a wheelchair so that she could enjoy the grounds. The food selection and quality was very good as well from what Mom told me. Also, my Mom is on dialysis so 3 times a week she needed transportation to the dialysis clinic. Lemay Avenue (Columbine Health) was able to get her transported to and from each day without a single problem. (They even packed a lunch for her if you can believe that!) I highly recommend Lemay Avenue Health and Rehab if anyone is looking for a rehab facility in Fort Collins. The facility is top notch. I hope the day never comes where I am in need of a facility such as this for myself, however if it does, I know exactly where I will be going!

May 2019

Google

coashddjj2

My aunt has been here for a few months and seems very happy and comfortable here. The staff is cheerful and friendly. The place looks busy all the time, but in a good way. This doesn't seem like a hospital-type setting, with everything feeling grim and medical all the time. There's a nice feeling to the place. I liked the big, open dining area and the way they decorated for Christmas.

November 2018

Google

Richard. Newtown

June 2018

Google

Christian Norris

Takes absolutely wonderful care of my grandmother who has dementia

June 2017

Google

Jessica Snyder