Sunrise of San Mateo

February 2023

Google

Christine Rafati

Highly recommend Sunrise San Mateo! From the moment I stepped into the facility it felt like home! The staff is so warm and engaging and the facilities are beautiful. From the entering the lobby and being greeted, to the cozy living area with fireplace, the library with books and tables for puzzles, to the cafe where there is always an activity going on to the white table cloth dining room where the residents gather for breakfast, lunch and dinner. My mom, who requires assisted living level 1-2 care for dementia, is very happy! Their skilled nurses and care team engage all the residents and treat them like family. They are also very communicative with updating the family and are also super flexible with the level of care needed as changes do occur. The residents are always happy and many are active in the multiple activities they offer throughout the day and evening. My mother specifically loves the fact that she can be independent in her own apartment (kitchen/bath) even though she needs a structured agenda and reminders to do things. She loves the services they provide including hairdresser, laundry, house cleaning, and most importantly meal time! I feel blessed to have found such an amazing place to care for her throughout her memory care journey.

February 2023

Google

Tracy Zaky

My sister and I moved our Mom into Sunrise of San Mateo approximately 2 years ago. We were lucky to secure a one bedroom that had enough space for the things she liked to be surrounded with. Mom’s care team was always excellent - keeping us up to date on her physical and mental health. They always encouraged her to participate in the social aspects that Sunrise offers. When Mom’s mobility declined they encouraged us to move her into a smaller unit - so they could monitor her more closely. This suggestion and attentiveness for our Mom was really appreciated. The whole staff at Sunrise is warm and caring and our experience was very positive!

February 2022

Google

Steven W.

Sunrise provided excellent service in the memory care floor and was always responsive to my mother's needs. They do make a real effort to keep the residents active to the extent they can be, and have concerts and live music and holiday parties for all residents. It is as if they are staying in a luxury hotel, and the food is good as well. The caregiving staff were fantastic.

February 2022

Anonymous

February 2022

Google

Marcie Henderson

So happy we found Sunrise of San Mateo for my mom. Everyone has been so helpful and kind as we navigate this new phase of life for her. The professionalism, and personal interactions with staff make it just that much easier. Thank you Sunrise ! Marcie Henderson

January 2022

Google

Ozzy Ralphy

What a great place, unbelievable care! Such compassion and professionalism. Very affordable also.

September 2020

Google

lisa Beckett

Sunrise of San Mateo has been a wonderful experience for my dad and my family. The care managers provide excellent care and are always so kind. The nurses make sure to inform me of even the slightest change in my dad and listen and respect my wishes with regards to his care. During the pandemic a new Executive Director joined the staff and she is so kind and makes sure to follow-up swiftly whenever I call or have a concern. The place is so clean that you could eat off the floor! i would recommend this assisted living facility to anyone looking to place a family member. They really go the extra step to make sure the residents that live there are happy and well cared for. Cudos to the staff of Sunrise of San Mateo!

January 2018

SeniorAdvisor

Visitor

Nice facility and staff. Great memory care program. Small shared rooms. Extra charge for everything.

March 2017

SeniorAdvisor

Visitor

We thought another place was better after seeing this community. This would have been adequate for another family and only offered a semi-private room. It was not a good fit but their program seemed fine.

December 2016

Google

Nancy Young

A five star rating for Sunrise San Mateo is well deserved. Having had my mother in an assisted living home prior, I have the ability to compare. In my opinion there is no comparison. My mother came to Sunrise San Mateo in Hospice. The care she has received from the staff is incredible. They pay attention to detail and actually care about my mother. They coordinate with Hospice and I truly do no worry about my Mother now that she is there. I know that if even the slightest incident takes place, i.e., a small cut on the hand, I receive a phone call immediately. The residents are friendly, welcoming and very happy. It's a smaller facility so it is easier for people to get to know one another. They have activities taking place all of the time. I believe a great Assisted Living Facility is 'great' because the care starts at the top. The Executive Director, Director of Sales, nursing staff, and the care staff all have the right attitude. They are responsive, friendly and get to know the residents AND their families. I highly recommend Sunrise San Mateo and am grateful my Mom is there

July 2016

SeniorAdvisor

Visitor

The staff were nice during our tour of Sunrise. This community is in a different league than the community we chose. They are larger and it felt stuffy there. It is a beautiful community.

June 2015

SeniorAdvisor

Resident

My mother has been at Sunrise of San Mateo for about a month and is doing very well. All of the staff is extremely friendly and considerate. Any time my brother or I stop in to check on her, she is always involved in some sort of activity and is very happy. She had an incident the other day with her dementia, and the staff has been very good about handling her and keeping us engaged and informed. They have been very nice to her, as well as to my brother and I.