The Terraces at Via Verde

August 2024

Google

Jessie Saravia

The Terraces at Via Verde is such a beautiful community that specializes in dementia care. The entire staff is such a pleasure to work with. Such a positive and engaging environment for residents and their families.

August 2024

Google

Deborah Salazar

This community is truly beautiful and calming! The staff are very friendly and attentive.

August 2024

Google

Julie Garcia-Walker

Thank you, thank you Liz for being so kind, professional, empathetic, understanding with our pops! You are heaven sent! We appreciate everything you do for our daddy!!

August 2024

Google

Annie Ashurov

Gorgeous facility, amazing food, super clean and welcoming staff.

July 2024

Google

Karla Flores

Absolutely love this place! I enjoy visiting all the residents and Memory care! The Staff is super nice and they love helping w. All. Sue at the front desk, is super nice and helpful and hallways happy, Robert is always hands on helping others and my personal favorite worker there is miss Liz!! She's moving constantly helping everyone in need , me included, she def wears different hats all day! Thank you all!!

July 2024

Google

lilian hernandez

I recently toured this beautiful facility and can honestly say I would absolutely be recommending this place to family and friends. The staff is kind and caring to residents and their families.

July 2024

Google

DelRoy Waters

Beautiful facility. Very clean, staff is very attentive and polite. Residents look very comfortable. Oscar is amazing and gave me a very knowledgeable tour. Robert is also great who genuinely cares about helping families.

July 2024

Google

monica Hernandez

Beautiful building

July 2024

Google

Jose Speede

Great place for memory care service and great staff!

July 2024

Google

AM

Moving to The Terraces was the best decision our family made for my grandpa with Alzheimer's disease. The staff are incredibly kind, empathetic, caring, attentive, responsive, helpful, thoughtful, and actively involved with the residents every day. They are supportive and innovative in their approach to daily activities and memory care. Elizabeth, who runs the activities, is fantastic. She keeps the residents engaged and busy, incorporating their likes and hobbies into her programs. It is a great feeling to know their loved ones are with staff who are experts in memory care. Previously, the doctor was going to increase my grandpa's medication due to behavioral issues at his former memory care community. However, after moving to The Terraces, we realized no medication adjustment was needed—he just needed to be more engaged and active. He's doing amazing and is the best he's been with his condition.

July 2024

Google

Michelle Lam

I had the opportunity to visit The Terraces recently and, I have to say, the ambiance and the level of attention I have seen given to the residents is outstanding. Dementia is not an easy process, but the team here pours their heart and soul into caring for their residents. They are the best memory care community in town and I definitely recommend them!

June 2024

Google

Bryce Baker

My experience at The Terraces at Via Verde has been nothing short of exceptional. The staff are incredibly compassionate, attentive, and professional, always going above and beyond to ensure the well-being and comfort of the residents. The facility itself is clean and very well-maintained.The community atmosphere is warm and welcoming, with plenty of activities and social events that cater to a wide range of interests. It's clear that the residents are genuinely happy here, and that's a testament to the hard work and dedication of the entire team. I spoke with Oscar who answered all of my questions and gave me a tour. I highly recommend this facility to anyone looking for top-notch care and a supportive community.

March 2024

Google

T B

Moving to The Terraces was the best decision I could ever make for my dad with his Alzheimer's disease. The staff are kind, empathetic, caring, attentive, responsive, helpful, thoughtful, actively involved daily with the residence, supportive, and innovative in their approach to daily activities and living with memory care issues. Their targeted programs really bring out the best in each resident, and it brings great comfort to the families knowing that they are truly in a hands of individuals who are experts in dealing with memory care issues. The doctor was going to increase my dad's medication because of behavioral issues at his prior memory care community. Once he moved to The Terraces, it turned out the medication didn't need to be changed, he just needed to be more engaged and provider with more directed care. He's doing amazing and The doctor determined that the medication didn't need to be changed at all! Now that was a blessing! He didn't need to be more medicated, he just needed to be engaged and given proper attention and care. Big difference!!!!

March 2024

Google

Mingchun Chien

My 92 year old father has dementia. He lived with me until he needed 24/7 care. Moving him to an assisted living memory care facility was an uneasy decision. We are very lucky to find The Terraces at Via Verde in San Dimas California. It's been four months since we moved my father from Massachusetts to this beautiful facility. We are very happy with the care provided. We are so thankful that the maintenance director made the big move very smooth. All the daily living assistance staff are really nice and caring, they are alway available to help. I feel reassured that the nursing staff monitor any medical issues and medications closely, and always communicate with us. The food is another plus, the chef even comes to dining room regularly chat with residents. My father is doing well with his physical therapy. The physical therapy team there is amazing. When I met the executive director Robert at the quarterly resident care meeting, his wealth of knowledge on dementia and his deep understanding of the care led me to believe that we have made the right decision.

July 2023

Google

Juanita Hernandez

The Terraces at Via Verde is such a beautiful place to live. The rooms are cozy & the recreational areas are perfect. The staff members are so caring and accommodating. Thank you, thank you for everything.

February 2023

Google

Donata Dimel

Very happy we found the Terraces in San Dimas

January 2023

Google

Carrie Allen

When choosing a memory care community for my husband I looked at several and chose The Terraces. The Director Vicky, and all of the staff are so caring. My husband has progressed from not being able to take care of himself, to now having a sense of independence as he has progressed amazingly in such a short amount time. I feel the Terraces set themselves apart from other places as they let all the residents interact with each other as they choose. I am confident I made the right choice and can become his wife again and not his caregiver as he is in good hands.

December 2022

Google

Jessica Hunter

November 2022

Google

Maureen Moctezuma

The Terraces at Via Verde provides excellent support and care for its residents. The facility is modern and impeccably maintained. The food is fantastic, and the atmosphere very pleasant. Ample opportunities are available for residents to participate in engaging activities. All staffpersons were phenomenal; we personally witnessed that every aspect of Mom's care was attended to in the best manner possible throughout the entire day and evening. Our family feels blessed to have had these services and support. We HIGHLY recommend The Terraces at Via Verde and without exception.

November 2022

Google

Alyssa Urquides

November 2022

Google

Nancy Schultz

This is a beautiful facility with great resident rooms, wonderful great rooms/dining rooms and very nice outdoor spaces. The Executive Director Vicki, as well as all of the staff, are knowledgeable, kind and helpful. If your looking for memory care for a loved one, you should look into The Terraces. A family member, that I just met, had moved her mom here because it was “so nice and homey”.

November 2022

Google

Arlene Abila

April 2022

Google

Jessie L

I and my husband visited in April 2022. I am looking for the facility that will best care for my husband. Pros: 1. The Terraces is very clean and nicely appointed. 2. The staff seem friendly. 3. Many of the residents were friendly and seemed content. 4. The street and general location are very attractive. 5. The rooms, even the least expensive, are of adequate size, but they are not furnished. 6. We sampled the food and it was fresh, nicely prepared and delicious. Each meal is well balanced. Snacks are available at all times. Cons: 1. It seems understaffed. I only saw 4 employees: Supervisor, receptionist, chef and a staff member leading a game. 2. Residents on the 2nd floor have to ring down to the staff and be escorted by elevator in order to reach the 1st floor. The elevator is in the lobby, not in the living area. 3. Because of #2 above, it is highly unlikely that some of those on the 2nd floor will mingle with those on the 1st floor, or take part in activities occuring on the 1st floor, because of the inconvenience. The reverse will probably be true, too. Those on the 1st floor will avoid the inconvenience of what is required to access the 2nd floor. I'm not sure what the designers were thinking with all that. I suspect that it will take a long time for the facility to fill the rooms on the 2nd floor. As expected, people prefer the 1st floor. There was only 1 room available on the 1st while only 1 room was occupied on the 2nd. The 2nd felt like a ghost town. It would help if the 2nd floor rooms were 10% or so less money. 4. Most of the rooms utilize shared bathrooms and that is not the current trend in the business. 5. The entrance faces the street, which is great, but all of the parking is in back. That means that visitors have to walk along the side of the building around to the front. There is a circular driveway out front, so one could drop someone off at the entrance; but, if one is bringing back a resident, that is not practical because he/she should not be left standing there while one parks and walks around; therefore, one will have to park and then escort the resident around to the front. In 100° heat or rain, that is unacceptable, especially since all of the residents are infirm in one way or another. 6. There is a one-time entrance fee of $3000 on top of the 1st month's rent and, if more than an average amount of time is required to care for a resident (in their judgement), there is another fee added onto the rent each month. Perhaps all of this is the norm. We have only checked a half dozen places. As of now, I haven't decided yes or no.

March 2022

Google

jingming dong

December 2021

Google

Grace Richardson

The Terraces is a new facility, up to date accommodations for senior residents for all levels of assisted living. Beautiful facility, large rooms, inviting common areas. Still in the process of building occupancy.