Merrill Gardens at Rolling Hills Estates

December 2024

Gemee Reine

Meril Gardens Assisted Living is absolutely amazing! We always speak with Tracie, and she is fantastic—so warm, friendly, and professional. The events she organizes are always top-notch and engaging. The facility itself is exceptionally well-maintained, spotlessly clean, and feels like a real home. It’s the kind of place where you truly feel like you’re never away from home. Everyone here, from the staff to the residents, is welcoming and kind, creating such a warm and inviting atmosphere. If you’re looking for a place that combines excellent care with a genuine sense of community, Meril Gardens is it. Highly recommend!

October 2024

Google

Caryl Ignacio

Merrill Gardens is truly a wonderful choice for assisted living and memory care community! Their commitment to exceptional service is evident in everything they do. Tracey and the team are always attentive to residents' needs, ensuring a supportive and happy environment. Keep up the fantastic work, and may you continue to spread joy to all the families that you help in your community!

October 2024

Google

Gino Carlo Villamor

Merrill Gardens Rolling Hills is an excellent model of what a premiere senior living community should be and definitely one of the best in the South Bay. Most importantly, it is ran by people who really know what they're doing. Tracey and team are awesome!

October 2024

Google

j john

For the past year, I have been looking for a senior living community for my Mom. Merrill Gardens in Rolling Hills Estates stood out. The facility is modern, light, open and has a warm feel. The residents are vibrant and welcoming. I had several residents engage my Mom and I in conversation and spoke well of their experience at MG. Jennifer and Elaine (the Community Relations team) we're welcoming, informative and patient throughout our process - choosing a new home is difficult and they helped us throughout. Mom is moving in and ready to start her next chapter. Joe

September 2024

Google

D L

There are two most awesome things about Merrill Gardens: the incredibly kind staff and the fun-filled events! Having worked with many senior living facilities, I can confidently say this team is the most compassionate. Whenever you have questions, they respond warmly and with a smile—especially Jennifer and Elaine! We can't say enough good things about this group. Another highlight is the amazing events they regularly host. We recently attended their Luau event, which featured an incredible feast, live performances, and a fun photo booth. The smiles on the seniors' faces showed just how much they enjoyed it! I highly recommend Merrill Garden!!!

September 2024

Google

Tara P

From the moment we walked through the door, Jennifer Counihan has been a consistent, caring and supportive guide through one of life's more challenging situations. Over and over again, she has gone out of our way to make us feel welcome, answer all of our questions and given us sound advice. We are tremendously grateful. Jennifer knows everyone in the community: their names, the details of their lives, their interests and their families. She goes out of her way to introduce staff and residents to us – telling us something special about each one that makes their faces light up. It is a powerful thing to be known and appreciated. Jennifer gives that gift to each person she meets. Joy is contagious, and Merrill Gardens is a joyful place. Elaine, Yvette, Tracey, the front office staff – each one of them treats us with kindness and care. I am not able to put into words how much this means to me that my precious mom and dad are in a loving environment and supported with the best professional care.

September 2024

Google

Pamela Gorecki

We moved my sweet and smart little mom from Texas to Merrill Gardens in Rolling Hills earlier this year. This was a hard move because she was almost 89 and had lived in Texas all of her life. I was more scared than she was. But from the very first night (and I spent the night with her) the caregiver team led by LVN Yvette Lem attended to my Mom with exquisite care and kindness. Yvette, Casey, Lily, Vhan, and Joy along with others knew exactly what to do without being asked. Due to hard work upfront everything my Mom needed was in place. Also Yvette Lem knew the right people to call and when. She got me in touch with insurance people and when needed a good hospice; and has been a constant reassuring presence during this journey. I would have been lost this last few months without her presence and guidance. I observed her often working with my Mom one on one and know that Yvette is a natural nurse and truly cares for people. Merrill Gardens is a nice facility but without people like Yvette, Casey, Lily, Vhan and Joy it is just a building. People make it a home and a place where you can trust your parents will be cared for.

August 2024

Google

Caren Adler

Just in the process of figuring out where to put mom… I visited MG after seeing two other assisted living/memory care centers and was most impressed!! I ended up bringing dad back the next day so he can see what my excitement was all about. I really can't say enough good things about what I saw. The residents themselves were quick to express their gratitude and contentment with their home here at Merrill Gardens. I found every aspect of the place to be bright (with light) and cheeriness! Residents were playing games together at commons tables, there is tasty looking food available 24/7, the dining area was clean and well staffed, every area I toured was fresh smelling and perfectly lovely. There's a private dining room for families to eat in with their loved ones. The building is built really well with luxury and space in mind. Hallways remind me of luxurious cruise ships, as do the common areas. The outdoor areas/gardens for residents to plant things in are thoughtful and amazing, as are the amenities provided for residents. Programming was vast and programming staff seemed to connect with residents and visitors in a jovial and engaging way. I can't tell you how refreshing and delightful Jennifer Counihan, the Community Relations Director was, especially after dealing with the past few depressing weeks we've had with mom's health issues and the looming reality that we're going to need a higher level of care. Memory Care is not usually a place where anyone envisions their loved ones, but here, it normalizes the activities that are meant to stimulate cognitive activity. The residents are treated with positive interactions and encouragement that could make anyone feel the love, care and concern that MG has for their loved ones. I observed the gentleness and friendliness of all the staff, and It's nice to know a place like this exists nearby. I spoke with people who had come from all over the country to be placed here. I get it. If mom doesn't get placed here, I'm going to put myself here!

August 2024

Google

Jamel Wallace

Staff is amazing. Very friendly and welcoming. Highly recommend this community to any new prospects for aging in place.

August 2024

Google

David Hahn

Jennifer Counihan has been a tremendous resource in helping our family navigate several complex issues pertaining to senior care. She has taken the time to explain the full range of options and services available for my parents. She also provided our family with a guided tour of Merrill Gardens and allowed us to meet and socialize with several of the residents so that we could gain a better understanding of what it is like for seniors who live at Merrill Gardens. During the tour, we received a lot of positive feedback from the residents and also learned that social events are scheduled on a regular basis to promote a sense of belonging within the Merrill Gardens community.

July 2024

Google

Del Mcculloch

I have been living at Merrill Gardens for the past four years and it was the wisest decision I have ever made. Previously, I lived at home alone and as I got older I realized that I should consider moving into a community that offered security, social comeraderie, exercise classes, transportation to doctors and just as important, there is no need to go grocery shopping as all meals are included. I don't need to do housework and with all these amenities, it has allowed me to be more independent and not rely on family or friends any longer for assistance but enjoy this new chapter of my life.

June 2024

Google

C L

Merrill Gardens is absolutely beautiful! I would highly recommend a visit to anyone looking into assisted living for their loved one. Jennifer C was so warm and welcoming, and I could tell she loves her job! She explained all the options and procedures for securing a unit, took me on a tour of the facility, and was happy to answer all my questions about Merrill Gardens. The amenities at MG are top notch - excellent dining area, common areas, outdoor patio and garden, exercise facility and more. Jennifer's description of a "cruise ship on land" is spot on. Our mother will be moving in this month and we feel fortunate to have secured a unit in this beautiful and welcoming community.

June 2024

Google

Frank Fong

I have been a resident of Merrill Gardens Rolling Hills Estates since October of 2020. I like very much the location with shopping nearby and walking routes around the facility. The Palos Verdes main library branch is right next door as well as the Palos Verdes Senior Center. The facility is well maintained. The environment is kept clean and cheerful. There are weekly Happy Hours with entertainment, food and drinks. This helps to keep spirits high. The variety of activities should interest many residents who can join in. Some activities are led by the Activity Staff. Others are led by the residents themselves who shar a common interest. There are exercise classes in the Wellness Room (gym). Many are video-based sessions; some are led by in-person instructors. For major Holidays, including Mother's Day and Father's Day, there are special brunch celebrations for residents and invited guests. There are also smaller but important celebrations for Lunar New Year, Cinco de Mayo, and Hannukah. I have found the staff to be helpful and friendly. I am comfortable living here.

May 2024

Google

Vicki

From the moment we toured Merrill Gardens in Rolling Hills Estates, we knew it was the perfect place for my mother. Thanks to Jennifer, the Community Relations Director, whose effervescent personality and affection for the residents made a lasting impression. Tracy, the General Manager, and Yvette, the Resident Care Director, lead with professionalism and dedication, creating a supportive environment. A special Thank You to the efficient and warm med tech team—Casey, Joy, Carmela, and Van—who attend to my mother three times a day, making her feel well-cared for and valued. Since moving into her gorgeous view apartment, my mother has truly thrived. She no longer feels lonely or worries about having nothing good to eat, thanks to the fine menu choices offered. The location is perfect. Adjacent to the Peninsula Library, the area is safe, and the newer building is immaculate. Any issue is taken up immediately and with good results. For the first time in years, I feel confident that my mother's needs are taken care of. Thanks to the entire team at Merrill Gardens for their exceptional care and attention!

April 2024

Google

Michelle Jackson

My experience with Merrill Gardens Rolling Hills Estates has been wonderful, they have a loving staff and beautiful community. The General Manager Tracy M. Truly cares for the community and works tirelessly for the residents. The activities coordinator Ariel F. Is truly committed to providing the residents of memory care and assisted living with both fun and cognitively engaging experiences to promote wellness and wellbeing. Book a tour you will not be disappointed!

March 2024

Google

Elaine Wade

On Wednesday, I and my husband, Ronnie, and my 88 year old mother-in-law, Barbara, enjoyed a fantastic, fun day at Merrill Gardens as invited guests of Jennifer Counihan, Community Relations Director. Jennifer gave us a wonderful, in-depth tour of the gorgeous facilities, including the group areas, lush patio spaces, salon, gyms, dining facilities and more. We were able to see the two types of residences, including the lovely apartment units, and well-designed memory care section rooms. We were VERY impressed with the overall quality of construction, the cleanliness of the entire property, the kindness, hospitality and friendliness of Jennifer - and each of the staff we met. Following the tour, we were treated to a wonderful Saint Patrick's Day celebration event, with hosted food and beverage and a very talented singer who performed numerous classic standards, and some traditional Irish folk tunes (which brought tears to our Irish eyes)! We plan to return with "mom" again and to continue our exploration of the opportunity here, should that time ever arise in the near future, for either mom, or us!!! Thank you, Jennifer!!!

February 2024

Google

Casey Dunn

We recently had the pleasure of touring Merrill Gardens Rolling Hills Estates, and must say, it was an exceptional experience, largely thanks to our tour guide, Jennifer. From the moment we stepped through the doors, Jennifer warmly welcomed us and made us feel right at home. Her knowledge about the community was impressive, and she took the time to answer all of our questions with patience and sincerity. Not only did she showcase the various amenities and living options available, but she also demonstrated a genuine passion for helping families find the perfect place to call home for their loved one. Jennifer's professionalism, friendliness, and attention to detail truly made our tour memorable and worthwhile. We recently moved our mother in to Merrill Gardens, Rolling Hills Estates and it has been wonderful thus far. I highly recommend anyone considering senior living options to reach out to Jennifer at Merril Gardens, Rolling Hills Estates for an exceptional experience.

January 2024

Google

john belton

Jennifer Counihan was an enormous help and a great resource in helping get my Mother into Merrill Gardens. She truly has a great connection with people. I'm extremely happy with her genuine caring for what was best for my Mother.

August 2023

Google

Niel Wiencek

Behind the fake smiles and professional attire the Team & Managers here pay tricks on the tenants because of boredom. Forcing this crippled lady to come to get her Medicine other than delivering to her door as requested. I heard the argument with management & Merill associates. I watched them play a trick on a delivery driver bringing a item to a patient who they knew didn'twant to be bothered. You could see he wanted to be alone and eat in private. He was so frustrated at them after going back down stairs. I see two associates giggling while a person delivering Medicine is having difficulty. There's a hidden agenda here when "People" aren't looking. Weren't we having issues like this before and during Covid? Why is it still existing.

January 2023

Google

Michael Gallagher

Mom loves Merrill Gardens. Michelle was fantastic and went above and beyond to ensure mom’s transition to assisted living was as smooth as possible. Thanks Michelle!

December 2022

Google

S S

Moving my mom into Merrill Gardens has been the best thing for her to live out the next chapter of her life. I knew this was the place the minute I seen the place, met and talked with the staff and residents. Jennifer gave me the full tour and explained everything to me so beautifully, that I signed the agreement immediately and moved my mom later that month. And knowing that we were fortunate enough to acquire the last available unit, I felt like we hit the jackpot. When my mom was living with me, she needed additional care and nursing, but almost immediately after moving, she has gained much of her independence and mobility, and doesn't require any additional care services. She is truly happy and I can tell by her overall appearance and health. The staff there are friendly, helpful and engaging. Thank you Merrill Gardens.

August 2021

Anonymous