Plateau Village Memory Care

August 2024

Google

Pemasa Siatunuu

June 2024

Google

Cathy S

Grossmont gardens puts more effort into providing a safe place for Alzheimer's patients than any other facility I have dealt with. And that has to do with the staff lead by the wonderful nurse Alice and the med tech Christina.

June 2024

Google

shortySD11

Christina, Suzette, Lima, and Alice are the DREAM team of this building!

May 2024

Google

Karen Peace

What a loving, caring, fun place for seniors with dementia. My mom Dana, has lived here for almost 5 months now and I can't tell you how impressed I am with the staff and her care. The love they extend to her is amazing and real! Thank you to all the team members! Christina and Francis, you're truly the best in your field!

April 2024

Google

Natalya Suzanna

I went to visit on Mothers Day and they had so many family members who came by. The entertainment they had set up was fun but calming for the residents. Every mom was greeted with a flower. The food was delicious and the mom-osas was a hit! The fish had so many compliments. I was pleased with my visit, I would highly recommend this place.

April 2024

Google

Kayla Shepherd

Grossmont Gardens is an amazing facility the amount of care and love the team provides is amazing. Alice the assessment coordinator is so kind and informative. We love Christina the med tech, Lima the resident care coordinator and the amazing activities director Francis. Thank you for all you do

July 2023

Google

Xan Horn (CR)

I moved my mother here back in April and have to say Iam very happy with everything . The staff is so loving and makes me feel like family ..The entry is very warm and inviting with coffee and cookies . The activity director always has something engaging for the residence such as dancers , musicians , bbqs etc. The 3 meals Per day are very desirable as well as 2 yummy snacks in between per day .. The center is very well kept and engaging for everyone . Iam so happy and my mom loves it there —

February 2023

Google

Chandler Caldwell

Three months ago I entrusted Grossmont Gardens Memory Care with my father. I was slightly concerned about new ownership, but I'm relieved to say that they have been exceptional. The level of care provided here is outstanding, and the staff, many of whom have been with the facility for many years, genuinely prioritizes the well-being and happiness of the residents. The facility is welcoming and well-designed, with comfortable living spaces and inviting common areas. The staff members are highly trained and display deep compassion for the residents. They go above and beyond to ensure their comfort and safety, building trust and establishing meaningful connections, all important criteria for me as I was evaluating facilities in the La Mesa area. The personalized care plans are tailored to each resident's specific needs, and engaging activities, such as trivia, bingo, board games, speaking events, and much more, are offered regularly to promote cognitive stimulation and emotional well-being. The food there is also pretty good! The ownership emphasizes family involvement and maintains open communication, which is highly appreciated by loved ones. Family members have the option to communicate directly with the Executive Director, Natalie, who has been phenomenal to work with. Overall, this memory care facility provides outstanding care, and I highly recommend it. Families can rest assured that their loved ones are in capable and caring hands.

November 2022

Google

Cynthia Liu

I recently had the pleasure of experiencing the care and services provided by Grossmont Gardens Memory Care following a change in ownership with family members. I must say that the transition was seamless, and the level of care provided remained consistently exceptional. From the moment I stepped into the facility, I was greeted with warmth and professionalism by the staff. It was evident that they genuinely care about the well-being and comfort of their residents. Under the new ownership, I have witnessed positive changes throughout the facility. The physical environment has been updated and refreshed, creating a pleasant and welcoming atmosphere. The facility now boasts modern amenities that cater specifically to the needs of memory care residents. The staff members, including nurses, caregivers, and support staff, continue to go above and beyond to provide personalized care for each individual. They maintain a high level of attentiveness and ensure that residents are safe, comfortable, and engaged in meaningful activities. Communication has also been a strong point during this transition. The new owners have been actively involved in the day-to-day operations, and they have implemented effective communication channels that keep families well-informed about their loved ones' care and any updates or changes in policies or procedures. One aspect that particularly impressed me is the dedication to creating a sense of community. Residents are encouraged to participate in various social and recreational activities tailored to their interests and abilities. These activities not only provide mental stimulation but also foster social interaction, which is crucial for the overall well-being of individuals with memory impairments. I would like to express my sincere appreciation to the entire staff, and especially to Natalie the Executive Director, at Grossmont Gardens Memory Care for their unwavering commitment to providing exceptional care. Their passion and expertise have made a noticeable impact on the quality of life of the residents. I am grateful to have found such a supportive and nurturing environment for my loved one. I highly recommend this community to anyone seeking a memory care facility that prioritizes the well-being of its residents. The recent change in ownership has only strengthened the commitment to excellence and ensured a seamless transition that has been beneficial for all involved

August 2022

Google

Peter Sargent

June 2020

Google

Nessa K

April 2020

Google

Linda Schwartz

I just taught a fun Zumba Gold class to all the lovely seniors there and it was simply awesome I enjoyed working along with the staff and the environment was extremely professional as well as friendly. Everyone seamed to be happy and enjoying themselves. I am grateful to everyone and am looking forward to teaching there again!

March 2020

Google

Artemis Black

This facility is definitely in my top five for elderly care facilities that I deliver to. The staff is always friendly and helpful and the nursing and caregiver staff are very attentive to the guests compared to many of the other facilities in the same area.

February 2020

Google

Angela Robertson

I am an RN who visits this facility frequently to see my hospice patients. The staff are incredibly kind and compassionate to their residents. They are so willing to assist me with any needs and ALWAYS do it with a smile. I have been in this industry for over a decade and have visited countless facilities. I would recommend Elmcroft to anyone looking for a great place for their loved ones! The staff clearly love what they do!

January 2019

Facebook

Karen Marsh

clean And relatively happy place, well organized and the food was delicious. Two outdoor areas for residents and clean, but small rooms. affordable. Many add ons if needed to fit your needs and your loved ones.

October 2018

Google

Rex Abalos

A first-rate Assisted Living Community is best defined by a great staff and providing excellent care. Elmcroft of La Mesa certainly fits that description. I have gotten to know this community for the past year. From Quality of Care to the Activities, to knowing their residents on a personal level, to the passionate staff, and the relationships they have with residents, families, and partners...I would highly recommend this community.

October 2018

Google

Richard Powers

Rita and I moved to Grossmont Gardens with the idea that this would probably be her last stop before passing on. Not a easy time for either of us, but the entire staff of G.G. made the experience as comfortable for us as is humanly possible. They deserve the 5 stars.

September 2018

Google

Gylten Loki

I toured this community and I was very impressed.

August 2018

Google

Arlene Crawford

The La Mesa community feels warm and welcoming! The staff are sincere in caring for the residing seniors!

July 2018

Google

Krista Delille

I cannot say better things about the care, service, and accommodation this facility offers. My 94 year old grandmother has entered a phase in her life in which it is too much for us as a family to care for her, and the time has come that she transition to a memory care facility. Its been a long time coming and very difficult realization for our family. My mother (her daughter and current care taker) and I toured over 8 facilities in the San Diego Area and were most touched and impressed by the level of empathy and attentiveness shown at Elmcroft. I cant say enough about Rosalind Raimondi and LaVonne Hanes, but I will try. These women are so amazing they deserve much more than my thanks. They have gone above and beyond their normal work parameters to ease the stress of the move and accommodate our family needs and preferences. They even went so far as to meet me at my car out front to discuss move logistics since my two children were sleeping in the car. As if that wasnt enough, they went even further out of their way to accommodate getting the paperwork executed to have everything ready in advance so my grandma can feel at home when she arrives. You can tell they truly care about not only their residents, but their loved ones as well. I couldnt be more confident in the Elmcroft staff as our new extended family we are welcoming into our lives as we transition my grandma into their care. Thank you, thank you, thank you! Sincerely, Krista and the kids 😉

June 2018

Google

M Luciano

Great facility and excellent patient care. The place is always immaculate and it is very warm and inviting when I visit.

May 2018

Google

Joshua Cawthorn

Such a wonderful community! Very warm and inviting!

May 2018

Google

Victor H.

As a hospice liaison, Im not a big fan of judging the merits of a facility based on the facade. After all, you cant hold a building responsible for the year in which it was built. But I do judge a facility based on the measure of residents happiness and the staff in charge of their care. In that regard, I consider Elmcroft among my favorite facilities to call on. From the minute you walk in, Neal, their receptionist delivers outstanding customer service and does so consistently. Adnan, their executive director, is about as unpretentious of an ED as you could want (and I deal with A LOT of prima donnas in the hospice industry). Deborah, their community liaison (which doesnt do justice to the many hats she wears) met with me the first time by sitting down and talking to me for about ten minutes. She wasnt housed behind secretaries and work loads but really remained engaged while I was there. The residents seem really happy and they do some incredibly fun stuff for them. For example? Deborah came up with a Star Wars trivia game on May 4 (May the 4th be with you!) and other clever events to keep her residents fully engaged. If my parents were alive, I wouldnt hesitate to consider Elmcroft as their residence.

April 2018

Google

Nicole Musabelliu

March 2018

Google

Josh Vazo

I walked into Elmcroft of La Mesa for the first time this past Friday. My first impression was very home like. You walk into a nice living room with a cozy fireplace, friendly staff and smiles all around. I had the opportunity to sit down with the Executive Dierector, I was impressed with his compassion and care for his residents. My overall impression was very positive. As a previous social worker myself, I can say your loved one will be in great hands at Elmcroft of La Mesa.

March 2018

Google

Alex Kasa

What makes Elmcroft unique is that the entire staff at Elmcroft from the caregivers to the admissions team are educated on dementia and the aging process. I visit weekly and can say that each time i am in, residents are gathered around the common area engaging in activities, which i feel is important for simulation and overall happiness. I would be satisfied with my family member at Elmcroft because I confidently know that they would be safe and cared for.

February 2018

Google

Nadia Loney

I just want to say thank you to everyone working here for doing an incredible job! I recently went on a tour and it exceeded expectations. It is clear that the staff care about the residents and the facility is very open and welcoming. Thank you again!

May 2017

Google

Jeanette Sandoval