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About Haven Health Yuma
Haven Health Yuma provides a number of living solutions. Our senior residents can find the right fit for them. Located just a few miles hospitals, physicians, and local attractions in Yuma. The seniors at our community are close to food, shopping, and activities. Hospitals, physicians, and rehab centers are also nearby for seniors who need them.
We help our senior residents not only with their daily routines, but to thrive physically, mentally, and socially within our community. We design care plans that meet the individual needs for each resident. We also have trained medical staffing available when needed. Our community offers a full activities and social calendar that helps seniors thrive not just in body and mind, but also socially.
Haven Health Yuma Living and Care Types
Assisted Living
With Haven Health Yuma Assisted Living in Yuma, seniors get the assistance they need while preserving their independence. Residents receive help with everyday needs, enjoy common areas, and have staff on-site at all hours. Haven Health Yuma Assisted Living gives you and your family the security of knowing all care needs are addressed.
Memory Care
Haven Health Yuma Memory Care offers Yuma seniors with Alzheimer's and dementia a safe haven and expert assistance. The program ensures each resident has an individualized plan, a secure facility, and access to cognitive activities. Choosing Haven Health Yuma Memory Care means a better quality of life for your loved ones suffering from dementia.
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Haven Health Yuma Amenities & Services
We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. Assortment of Amenities are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.
Our facility has Comprehensive Services and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Want to learn more about what our senior living community can offer you? Call (800) 755-1458 for more information.
Haven Health Yuma Location
Haven Health Yuma
2470 S Arizona Ave, Yuma, AZ 85364
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
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Haven Health Yuma Frequently Asked Questions
What is the price for Haven Health Yuma?
Haven Health Yuma offers assisted living and memory care with pricing that reflects the level of care, supervision, and staffing required. Costs may also be influenced by additional services like meals, transportation, and customized care options. Call (800) 755-1458 for customized quotes and tailored pricing.
Does Haven Health Yuma accept Medicare or Medicaid?
Medicare does not pay for assisted living because it focuses on medical rather than custodial care. Memory care is generally not covered by Medicare except for specific medical needs. Medicaid may offer financial assistance for assisted living or memory care depending on eligibility and state regulations. Speak to a trained advisor at (800) 755-1458 for more information.
What types of senior living options are available at Haven Health Yuma?
Assisted living and memory care services at Haven Health Yuma enhance residents’ quality of life. Assisted living fosters independence, and memory care ensures secure care.
Is there a waitlist for rooms at Haven Health Yuma?
Units at Haven Health Yuma may vary in availability daily. Call (800) 755-1458 to speak with a senior living advisor about vacancies. Full occupancy of all units creates an opportunity to join the organized waiting list.
Can I take a tour of Haven Health Yuma?
Yes, Haven Health Yuma offers tours for interested individuals. Contact the team by phone or through the contact form to arrange a convenient time to visit the community.
Does Haven Health Yuma have good reviews?
Haven Health Yuma’s 5.0 rating reflects strong satisfaction. Users praised the assisted living and memory care services, highlighting the welcoming facility, compassionate care, and well-planned amenities.
Reviews Haven Health Yuma
July 2026
The haven really helped my dad regain his strength following a serious illness and a hospital stay. The staff make the family feel welcome as well as demonstrating sincere care.
June 2026
Everyone is very professional,caring, and kind. Only problem in the beginning was therapy, now I get more time with physical therapy. I really enjoyed the food and atmosphere .
June 2026
Excellent service and attention, everything was perfect. Nothing was overlooked, thank you so much to Haven.
May 2026
It is my time here at haven of yuma. I chose this place due to their Google rating and I dont regret it one bit. The therapy team has made have significant progress since arriving. I am now able to walk longer distances. I have 0 complaints about the nursing staff. I am grateful for the entire haven staff
May 2026
The therapy here is immaculate. I have progress so much thanks to their team. The nursing staff is amazing as well. They’re always on top of my medication. The one issue I do have is the lack of communication with social services in regards to my stay here. There are basically no updates. I have to go out of my way and ask. Thankfully they have valets that check up on me daily and are always available for questions.
May 2026
Since arriving at haven i have already made good progress. Everyone has been extremely kind with me. I chose to come here because I have been here before and had a good experience. I would highly recommend this facilty.
April 2026
With therapy I have made progressed really well. I wake up more positive with everyday that passes by. The nurses/assistants have been a huge help with my progress as well. I have become more and more independent as time goes on.
March 2026
Of all the places I could be to do my rehab, this is an excellent choice. The staff is wonderful, medication does take a while at times.
March 2026
Therapy has been a lot of help since arriving. I can't move that much as it is but they have helped me regain some movement. The nursing staff is just a good. Always willing to help
March 2026
Since arriving here at Haven of Yuma, I feel like I've improved a little bit. I've been sent out to the hospital a few times and always choose to come back. Their admission valets are always there to greet me upon admission. They always have everything ready when Im on my way back. They always make sure my belongings are in my room if there's a roomchange done when I'm gone. The CNAs on the floor are sometimes a little bit slow to answer my call light but I understand I'm not the only resident here. Overall it's a good place for rehab.
March 2026
Upon admitting to haven of yuma, I felt as if I was royalty to them. She made me feel right at home. I have made a lot of progress since admitting thanks to therapy.
March 2026
My sister has been at Haven rehab twice in the last year. They helped get her back on her feet both times. Cynthia, a social worker helped tremendously transitioning her to an assisted living.
February 2026
This is my 6th time here at haven. I keep choosing haven of yuma because they treat me well and take care of my needs. Therapy has been a lot help since I admitted again. I would recommend this facility to people in need of therapy.
February 2026
Thanks to therapy I am able to do a lot more than when I first admitted. Thank you haven of yuma
February 2026
I am very grateful, first and foremost to God and Dr. Estefano, for sending me to this place. I feel very happy and grateful; they treated me very well. May God give you all strength, because the work is not easy. God bless you all, and many blessings to everyone.
February 2026
Everyone is so kind. I came here to recover from surgery. I feel like I'm doing really well with physical therapy; I'm slowly but surely getting better. Thank you to the therapy team.
February 2026
Thank you everyone at HAVEN HEALTH YUMA I really want to thank everyone at physical therapy for there everyday effort on working with each and everyone of us in doing better every nuerse on working with us and having the passions for us every EMS worker's to having soo much passions and time on giving us what we needed day night's and afternoon on really being there at all time and trying to keep up with everyone if I could have the name of everyone to really thank you for everything you do for everyone soo much passion for soo many patient's and on taking care of all of us thank you everyone at HAVEN HEALTH YUMA I wish I had soo much space to say so many words to everyone and everyone where would we be with out this people having the time and love on the good work that they all do from my Hart to everyone at HAVEN HEALTH YUMA I really send all my love and all the thank you's I could give everyone thank you soo much and I send all my hart to each and everyone HAVEN HEALTH YUMA thank you soo soo much from LILIANA CHAVEZ
January 2026
Therapy have been a huge help to me. I feel a Lot better since i got here. My strength came back to me and i'm able to walk again. The nursing staff is always ready to help. They're constantly checking up on me. They're always on time putting on my antibitics.
January 2026
January 2026
Therapy has been good to me. I can notice a difference when comparing when I first got here. The nursing staff is excellent. They have been on top of my needs. Always there no matter the time of day. The food however needs to be severely improved upon. I wasn't able to find anything I could enjoy. However that's not enough for me to give a 4 star review. I really enjoyed my stay at Haven.
January 2026
Good service overall and clean food thanks to the therapy staff
January 2026
The haven staff has been very attentive. Always there whenever I need them. The therapy team has helped improve with my mobility since I got here. They're also very welcoming towards you. They made me feel comfortable from the start. The only problem that I've had is that they don't have a proper menu for people that are diabetic.
January 2026
I'm very happy here at Haven, both with the staff and the therapists. If I need this service again, I'll definitely come back. Everyone is very kind and attentive.
January 2026
My care has been amazing. Everyone is nice and kind and attentive. The food is good. And it’s nice and quiet.
January 2026
Everyone is really dedicated here, all staff are wonderful. I would highly recommend this facility. I was really surprised how well and maintained the facility is. I'm really glad to be here, this is my second time here. Most of my friends were here as well.
December 2025
I'm truly gratefuly for the great care my brother has been receiving at Haven Health Yuma after his stroke(s) almost two years ago. It's very reassuring to know that he's both comfortable and getting appropriate treatment(s). The facility seems to be very efficiently run, including nice environment, conscientious staff, cleanliness and even appetizing meals.
December 2025
Earlier this month I spent 11 days at this facility recovering from a complete knee replacement. I had a wonderful experience. The support staff were responsive and eager to help, the P.T. staff were focused on my improvement, and the medical staff were caring, very supportive and committed to my progress. The food was great. This is a great rehab facility. Tom Fort
August 2025
ACTIVITIES STAFF!!!! WONDERFUL WOMEN DOING AMAZING WORK. Keeping the patients here in good spirits with fun activities and church services ect. They would even go next door to Circle K for a much needed coffee! Forever thankful!!! NURSES!!!!! CNAs!!!!! Everyone!!!! You are doing awesome things for a lot of people in need of help. It was hard being away from home and my boys for 2 weeks but Haven was exactly that for me. Thank you and best to you all.
July 2025
Overall I had a good experience. The nurses and assistants were all sweet and helpful. When I pressed the call button they always came in a reasonable time. My room was cleaned daily. The only thing I have a concerd with was missing items on my meals. Items on the receipt that weren't on my tray. This happened quite often but if I mentioned it then it was resolved. Really wasn't a big problem but I think it should be addressed.
July 2025
My healing journey started the moment I was accepted into the facility. Warm greetings,helpful staff,a good variety of food,I enjoyed a lot. They provide choices,which I found empowering,I can still make choices. The OT is great, they are friendly,they listen to me,they were consistent,and encouraging. My walks are enjoyable,the facility is clean, everyone smiles,waves hello. I love that the staff greets me, asking how I am, with genuineness. I can't say enough Haven Health has made my healing journey a positive one. Thank you
July 2025
Best place for therapy, everyone took really great care of me. Super patient with me when I go to my therapy sessions. All staff are excellent.
June 2025
Upon being admitted to this facility I was immediately impressed by it's appearance. Coming through the doors I was greeted by enthusiastic professionals welcoming my arrival. I recall not being in the best of health upon my arrival. The medical staff began getting me settled in and they explained what I could expect to receive here and I am pleased to report my treatment was not lacking. I am far better off today. I want to thank everyone whom had cared for me from the CNA's right on up to the nurses. Thanks again. I will recommend your establishment to anyone in need of long term type care.
June 2025
Everyone is so kind and helpful. I really enjoyed going to physical therapy. I hope to return for my upcoming knee surgery. Thank you all for your help and excellent care.
June 2025
Its a clean environment, people are nice, CNAs and Nurses. I've been to all my appointments on time. I've had no issues so far. I would recommend this facility to anyone looking for rehabilitation.
June 2025
Everyone was super nice and very accommodating.
June 2025
Everyone here at Haven treated me well. I received excellent care. Therapy has helped me a lot; I have no complaints. My medication is given to me on time.
May 2025
Had a motorcycle accident late in April and the staff here have been caring and nurturing. Very timely bedside manners and excellent communication between staff. The therapy team were highly attentive to my injuries and were very invested in my recovery. Every time I would have a medical appointment outside of the facility, they’d immediately want to know how it went. I’d highly recommend Haven of Yuma if you or a family member are in need of a rehab facility. Thank you Ulises and everyone else. Karen and Diana, keep being a light to the patients. You’re doing a great job.
May 2025
I have been here for about a week. I have seen significant improvements since starting therapy at this facility. The nursing staff has been very friendly towards and are always on top of my needs.
May 2025
The atmosphere here is great, and the place is clean. The staff is very friendly. I think it would be even better if they added more options to the menu.
May 2025
It has been very pleasant, everyone I have been in contact with has been very friendly and helpful. I’m really looking forward to doing some more therapy, they are really working me out.
May 2025
Excellent Nurses, Therapists and Staff. Highly recommend this Facility. Clean and awesome atmosphere. Very caring staff. Always available to help.
May 2025
The facility is nice it's kept clean. Staff is very good, always helping me out. The CNAs help not just me but everyone. I have no complaints. My recovery here as been going well, I've regained more strength in my legs, my balance is a lot better.
May 2025
My medicine gets to me on time sometimes. I understand they can get busy sometimes so it's not too big of a deal. Therapy in this facility is way better than the other facilities I've been to. They focus on what I need unlike the other places which I like. I ended up discharging and deciding to come back to the same facility because I felt like I needed more therapy and they took me back in the same day. Now I am discharging once again and this time I feel a lot more ready than the first time. I feel a lot more confident about my discharge.
May 2025
The food here is a hit or miss. They do have an alternative menu which does help. The nursing staff is really good with me. I really enjoyed them. When I first came in wasn't able to stand up. Now I'm able to walk thanks to the therapist. I appreciate what Haven has done for me.
May 2025
I was in recovery from a knee replacement, the therapy was top-notch, I was there for 10 days and I left walking without a cane.all the staff are excellent!!!
May 2025
Wow! My experience at Haven of Yuma was truly outstanding, exceeding all expectations. From the moment I arrived, I was enveloped in an incredible sense of sincere care, with every aspect focused on my complete rehabilitation. The physical therapy team is not just skilled, they are truly top-notch, tailoring my program perfectly to my needs. The nurses and nursing assistants are remarkably compassionate and consistently attentive, making me feel supported every step of the way. I was also so impressed by how impeccably clean the entire facility is “ it truly contributes to a healing environment. The level of care provided across the board is exceptional, and the food was delicious and a welcomed part of my recovery! After experiencing a second injury, there was absolutely no question in my mind where I needed to go for assistance and rehab. Haven of Yuma was my first and only choice, based on my previous positive experience. I simply cannot thank the entire clinical staff enough for the remarkable care I received. Furthermore, I must commend the business departments for their efficiency in handling all my insurance needs in such a timely manner and without any problems whatsoever. This seamless administrative support allowed me to focus entirely on my recovery. Five stars doesn't even seem like enough to express my gratitude for the exceptional care and support I received at Haven of Yuma!
May 2025
I am a current resident at this facility and have been treated with SO much respect by the staff here. They are so respectful, helpful, and caring. My top 2 favorite CNAs are Angel and Destry aka Des. Both of them go above and beyond for myself and others. You can tell other residents love them too. Some even seem as if they consider the 2 to be family now. I have 2 injured ankles and feet and in 1 day of physical therapy (after being granted to bare weight by my doctor) my therapist assisted me to stand, learn to transfer in and out of my wheel chair by baring weight, learn to transfer in and out of the bed by baring weight, and into the restroom and onto the toilet by baring weight. All things I would need to know how to do at home on my own, which was very helpful. I feel very confident in my ability to go home and apply everything I've learned.
May 2025
I've been here for two weeks now, and everyone is so kind and attentive. Noemi is a huge help; she always comes to check on me. I'm really happy with the therapy; I'm slowly getting back on my feet. I've even started taking some steps. Thank you for all your help.
May 2025
Therapy team is really good at this facility. The entire staff was really nice and patient with me. The nursing staff was good as well. They did take a while to answer call lights every now and then but when they showed up they were really helpful. The housekeepers were also very polite when being in the room. I have improved significantly since coming here.
April 2025
Nursing staff is really kind to me when I ask for help. However I do feel like theres not enough of them. As for therapy, I am very pleased with therapy. I feel like I have improved since getting here. I do feel like they can work on their scheduling however. The Dr is very lacking at this facility. There's no response from the Dr. They only show up about once a week. The facility however is amazing.
April 2025
Nursing staff is always taking care of me. The medication and vitals are always taken on time. Therapy is amazing! I'm slowly recovering from my injury but I can tell it's making a difference. The food is a hit or miss but can't really complain.
April 2025
Thank you to all the Haven employees for helping me and being so attentive. Thank you to the transportation team for taking me to my appointments. Everyone is so kind.
March 2025
Staff has been good to me. It's a lot better than the hospital. Whenever I call, they answer.
March 2025
I do therapy everyday here at Haven. I have significantly improved with my movement. The nursing staff has helped me whenever I have been in need. They always try to do their best in answering my call light.
March 2025
I had lost some movement in my body when I first came in. Therapy has helped me regain some movement back in my left side of my body. Enough to walk again on my own. The nursing staff did a good job staying on top of my needs. I appreciate everything they have done for me.
March 2025
I was very comfortable here during my stay, all the staff were very helpful and kind. I really enjoy going to activities, I was there everyday and it helped my days go by faster. Physical therapy has also been very helpful. Valets were constantly checking on me asking if I’m doing okay, if I’m feeling well or need help with anything. If I ever had a question staff would help me find a solution.
March 2025
I’ve enjoyed my stay here, everyone was so helpful. Rosie was the best, she helped me so much. She is always helping me, she is the greatest. She really stood out to me, I want to give her a big thank you for going above and beyond. She made a great impression on me, always helping me. I really enjoyed going to physical therapy, they have a lot of helpful machines. Everyone worked at my pace, they had me walking. It was super thank you everyone for caring for me.
March 2025
My Grandma came here after a surgery. I know the staff very well and knew she would be in the best care in Yuma at Haven. I want to thank everyone but especially for the ones who went out of their way to make her feel safe and at peace. Kyri and her team went above and beyond for her to help get her there to get the therapy she would of needed. Crystal and her team for bringing her in safely and promptly. Thank you to Lien for being there for Grandma even when she rolled her eyes at you. Thank you Rose for being such an amazing Nurse to her on her final days she told me you were so sweet to her. Thank you Samantha, and Destry for your caring hearts with her. Anthony you caught her eye when you enjoyed listening to her kind of music with her it was a special moment for her. Stephanie thank you for everything you did for her and me. I greatly appreciate the staff and I apologize I know I missed naming some of you. I highly recommend Haven for your loved ones needs.
March 2025
I really enjoyed my time here at Haven during my recovery. Everyone was so kind.
March 2025
This is my first time in this facility and I feel like I have made so much progress since I first arrived. I'm extremely happy with my care here. They did everything they could to make sure my needs were taken care such as provided a recliner since their regular chairs were too stiff for my back. I would come back here if I ever needed more help.
March 2025
This is my second stay here at this facility. Therapy like always was fantastic. They pushed me to succeed. They valets were on top of my concerns. They tried their best to handle my concerns even though they had nothing to do with them. I would've had a worse times here if it wasnt for them.
March 2025
I really love how they treat patients. The food is good, and I really enjoy going to therapy. I've made a lot of progress and feel stronger.
March 2025
The service here is excellent; the nurses and therapists are very kind and professional. The place is kept very clean. Highly recommended.
March 2025
Therapy has been good for me. I really like doing therapy at this facility. The nursing staff does a really good job at making sure I'm taken care of.
February 2025
Staff are friendly, answers my call light at a timely manner. I really appreciated everyone who worked with me in physical therapy. Food was okay, I think they should add a few more alternatives, but other than that my stay here was great and they took good care of me.
February 2025
I had a great time here at Haven of Yuma; everyone was very attentive. I liked the staff; all the employees are very caring. Many thanks to Physical Therapy; they have a great atmosphere.
February 2025
Everyone is very kind and treats me well. I'm always seen promptly, and I enjoyed walking around and looking at the building. The nurses take excellent care of me. I also like the food, and I've been very pleased with the entire service. Thank you so much.
February 2025
This is my first time here, everyone is so friendly. I really enjoy therapy; I love going for walks and I'm trying to improve my balance. They are very attentive to me.
February 2025
It was a wonderful experience, even better than I expected. The service was very professional. The care provided by all the nurses and therapists was excellent. The cleanliness was also very professional, and they showed love and passion for what they do. I hope all patients feel the same way I did and receive the same treatment and service I received. Sincerely, Ramiro Valencia. I wish you all the best. Thank you again.
February 2025
February 2025
This is my second time here. They treat me very well. I like the lady who bathes me. Everyone is very kind. My nurse, Cris, helps me a lot and is always attentive to me. I also really enjoy going to the activities.
February 2025
Therapy has been fantastic. The staff was really helpful. They have helped me improve with my mobility. The more steps I take the better I improve. Both admission’s assistants Ulises and Noemi followed up with me to make sure I was taken care of everyday. They made my stay easier. The questions I brought forward to them were addressed in a timely manner.
February 2025
The therapy team is really patient with me. They are trying to push me to do better and I appreciate that. The nursing staff is also patient with me which I appreciate on times where Im struggling and need more assistance than I normally would.
February 2025
I really liked the therapy this time around. The staff was really helpful. I came in because i had knee surgery and now im leaving without having to use a walker. The therapy was very efective. I really enjoyed meeting the staff at the facility. I even became friends with my roomate
January 2025
My uncle was sent here after breaking his hip and having surgery. Most of the people are nice. The problem there is no communication what so ever. I tried for over a week to find out what the release plan for him was and Noone there could tell me. One person said it was up to the Dr. The Dr. said it was up to the Therapist. It was a disaster. They had him on a a diet that was put in a blender first and was suppose to change it to a regular diet but that didn't happen for over a week. The put diapers on the resident's and encourage them to go pee and poop in them because they are to lazy to assist them to the restroom. I am unhappy with the care. When it's lunch or dinner time they put them in a wheelchair and take them to the dinning room at least 30 minutes before the food ever shows up. Then afterwards they take them and leave them in the hall for another 30 minutes. This is un acceptable. The call light is of no use cuz if you push it they might show up but it's only when they feel like it. I would hate to think what would happen if a resident needed immediate assistance.
January 2025
This is my second review, the first was more of the facility. I wanted to give a shout out to two incredible compassionate and passionate Nurses whom with out I would have gone home not completely healed, Nurse Beth and Nurse Becky. Both of them went above and beyond the others in looking for solutions to my specific issues. Becky helped resolved a crucial issue with my foot that the Doctors and Nurses had pointed out, but said they would get back to me. Becky took initiative to take care of my foot and it was a miracle, that within a week of her care the issue with my foot was healing. this is after being in the facility 5 weeks, if it weren't for Becky, I would have gone home with the issue unresolved. The wound care specialist took the time on my multiple wounds from Surgery to heal. She has a passion for wound care, I would call her and Artist. I am extremely grateful to these these two and a shout out to Rob, Chris, Shawna, and the others I cant name right now that helped m leave healed.
January 2025
I have been in the facility for 7 weeks and while the Nurses and CNA's are generally nice, the majority are slow and you get passed off to the next shift. They didn't always have my medicine / IV on time or would miss my Juven for several days and would blame it on the Pharmacy every time. I had a strict diabetic order with double protein, but every day they brought me "regular" food and would say, if you know you shouldn't eat it, don't. I gained over 10 pounds. It's an old, outdated facility, although they are going through a long make over. It really depends on the level of help you need. I did see some very compassionate people with the patients, although the service was slow and not high quality.
January 2025
If I could give this place a ZERO, I would. What kind of Rehabilitation Hospital makes the patient pay for a bed rail to stay safe and prevent falling out of the bed 7 days post-open heart surgery? Let alone make you provide your own personal walker to get physical therapy that you are paying for. This is the medical system that is now in Yuma, AZ. While receiving a breathing treatment, no one was around to monitor it or provide assistance in getting it off my head, as I am currently unable to raise my arms high enough to take it off. Where is the actual compassion or care in the medical community, let alone in this facility? Patient BEWARE!
December 2024
The staff is excellent. They answer my call light in a timely manner which I appreciate. Therapy is great, I've had 3 different therapist and they've all been excellent. I feel like I've made progress since I first came in. I couldn't move for a week and now I'm moving a lot better.
December 2024
Staff has been very nice and efficient. Therapy has been good with me. They've helped me out a lot since I first got admitted. I can definitely say I have improved a lot since I got admitted.
November 2024
My grandma is a resident here and i just wanted to rave about an employee i believe her name is Kylie. She is always so sweet to my grandma and my family. We always see her carrying boxes but she always stops to check on my grandma when her call light is on. Thank you Kylie!
November 2024
My mother arrived at Haven of Yuma for after care/rehabilitation for the back surgery she underwent; having 2 incisions one in the right middle section of her abdomen and the other in her lower back spine; she has been experiencing a lot of pain. And After seeing how poorly and inconsiderate/unconcerned treatments the 2 nurses she original had and their aids of my mother situation (as they are to see the discharge papers and notes from the hospital and the surgeon) pain and delicate state; I had to request and be directed to speak to the admissions department because calling the social services number was not being answered. Admissions came to my mother’s room to see what we needed to see her for, she introduced herself as Heather McDermott - thank you Heather for taking the time from your busy schedule and speak to us and listen to our concerns. Heather McDermott is not only the marketing and relations director but she gets things done and squared away. My siblings and I are very happy that my mother has been experiencing better care from the new nurses assigned to her and their assistants and that Heather takes time also to come in the room to see and ask how my mother is doing as she did today Monday Nov 18th 2024. The nurses Chris and another older nurse (I forgot her name) that is just as pleasant have been great with my mothers care and explain about the pain medications and concerns we have. No more nurses making the comment why are you here; why aren’t you at your home instead.
November 2024
All the facility staff are excellent !! Especially Heather McDermott she has been extremely helpful durijg my stay!
October 2024
The 2 stars for Haven Health of Yuma, the 2 stars for those few that I can count with my 5 fingers hand and 5 Stars for the Therapists Contractors that it's a great team but they R NOT part of the Payroll of Haven. Everyone else can go & get jobs in other places with the same money they make instead of being in a place that requires heart. From Admin Staff to LPNs, CNAs and tech they R there for a paycheck only, disheartened, no compassion or empathy for those residents elders and/or temporary ill people that pass through them if they don't die before. I've seen death, people screaming on pain, asking for help every day & night, with the excuse short of staff or being in their cellphones or just chit-chatting among themselves. Food sucks, the kitchen servers or cook charge the insurances for food they don't put on the tray, and they keep the food paid by the patients for themselves. The Manager is a caring person but when the cat is out the mouses do whatever they want. There is a Director that I will reach out after my loved one is discharge because already have been retaliation while we were there because we make their personnel to work for others, because I decided to take care myself of my loved one while I could be there after work hours. The sales Person will sell you the moon to get you in, but are lies. Offered private room, 2 nights later we were kick out, with excuses, then in the double bedroom, they forced us to sleep with a neighbor (A Con), we had to complain to continue having our privacy. Every time we got a doctors appointment they went into our room, 1 time they took the chair recliner where I supposed to sleep so I can take care of the nights of my loved one, I claimed the chair in returned I got a pooped broken chair. 2nd time came back from doctor's appointment is when were moved from rooms, 3rd time we came back another doctor's appointment, they took the bed of my loved one, we claimed for a bed, they brought a tiny one and narrow for a man of 6.1 feet. The LPN responses when claiming why he wasn't receiving the Dietician Orders due to his delicate situation, answers were: "We are Not in the Holiday in" apparently they have never been in better hotels Ha!, All this while battling with the horrific service, patients waiting over hours wet in pee and pooped, just walk through the corridors, and the smell will tell you all. I can continue listing all the problems, Admins arriving late and leaving early from work. No one answering phones calls, and very inefficient due diligence paper work, harming the finances of the patients. If you see 5 Stars is NOT FOR THE YUMA FACILITY, probably for the HAVEN HEALTH CORP around other states. DO NOT TAKE your love one there, search and dig better that we did.
October 2024
I had a great experience; the people there are very kind. Therapy has helped me a lot, and the staff constantly check in on me to see how I am and if I need any help. Thank you so much for this wonderful experience.
October 2024
Great team, Great Director of Nursing, and an Administrator you can trust.
October 2024
They treat me very well, everyone is very nice. They cater to my every need. Thank you all so much for your help. I was treated very well here at Haven.
October 2024
Haven of Yuma is an exceptional skilled nursing facility. I have interacted with many of the staff members and they truly care for the health and well being of the patients in the building. I highly recommend this facility.
October 2024
I'm back again here at haven. I once again chose to come back here because this facility is the place to be at. Everyone has treated me really great. Since I got here I've been working with therapy to improve with my walking. I feel like I've been progressing a lot with that.
October 2024
I feel like therapy has helped me improve a lot since I first came in. I am able to move more than when I first came in. I really like the nursing staff in this facility, sometimes things take a while to get done but for the most part they're good.
October 2024
Therapy has been helping me improve with my mobility. The nursing staff has been taking care of my needs. The food here is mostly good, they do offer alternatives which is helpful.
October 2024
I came here for recovery after kidney failure which was resolved in the hospital. While I was a bit out of it the first day or two I was quickly feeling completely normal. I was ready to leave much sooner than scheduled. The staff that worked with me were consistently professional and caring in every way. The only issue I had was the roommates I had to endure. My current one is by far the best one I’ve had. One of the others played the tv loudly 24 hours every day we shared a room. Another one constantly loudly demanded services from your staff. My current one is by far the best I’ve had though he also plays the tv all day long. I’d I were to make any recommendation it would be to provide headphones for watching tv. It is a constant irritant. The speakers should be disconnected where each occupant can watch what they want on each tv. It is impossible with the current setup. One other thing that should be mentioned is almost every meal I ate was cold or barely warm when served.
September 2024
I have been here at Haven of Yuma for 5 days transitioning to home doing some Occupational Therapy and Physical Therapy I am comfortable, find the food good, the staff are great
September 2024
This is my second time here, and everyone is very kind. The therapists have been helping me gradually regain strength in my leg. I already feel stronger and can stand much better. I enjoy going to the dining room to eat and meet the people. They help me eat a lot.
September 2024
I have been here for 3 months and everyone has been wonderful. All staff have been very kind to me, they make me feel very welcomed. When I first got here I didn't have the best experience, but it was because of my attitude. I got here in a wheelchair from the hospital. Now I am walking, all the nurses stop by physical therapy and tell me how proud they are to see me improving. It makes me really happy and fills my heart with warmth. I can't wait to get back home. Thank you haven for all the help.
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