Bella Vita Residential Assisted Living and Memory Care

August 2024

Google

Sharon Medd

My Mom was here for 4 months. They misrepresented what they provide as far as activities and getting prompt care for infections. I brought my Mom home. The worse incident I witnessed was a caretaker punching a resident in the stomach while he was choking! The residents daughter was also present. The manager is on site 3 to 5 hours a week, and was rude on several occasions. She lacks communication and management skills. 3 staff left in our 4 month stay. The one that was fired appeared drunk or high on more than one occasion. One staff member has been there 3 years and she has worked there the longest. The owner shows up for tours or to drop off groceries and is probably there less than an hour a week. At one point the manager told me to visit less frequently and for shorter periods. She wanted my Mom to bond with staff. Mom had bonded with the staff that chose to bond. They have little time to sit and chat. I was there 2 to 3 hrs a day visiting my Mom. Visiting hrs are 24/7. I know more about there daily operations than the owner or manager. Day staff works very hard with little appreciation. They are lucky to have Pam and Tracey! They need more staff hired to run some activities and help during busy hours. They had an activities person initially but, she did 2 activities in a couple months and did voice therapy with a resident q on 1. They have an activities staff person the last month or so my Mom was there. She works a few hrs on Mondays and does balloon volleyball. Mom was offered 6 staff initiated, activities her entire stay. The hierarchy would probably argie this and count Yoga videos and Travel videos as activities. The residents wanted interaction. After Mom moved out we went to see Moms friends there and join in the balloon volleyball. The activities person was on vacation so I ran the game. I always helped her. The next day the owner called and told me my Mom is not allowed to engage in activities there. Residents pay top dollar for their services! She said our visits need to be limited. When asked for clarification I was told maybe monthly for cookies and tea. Several residents and my Mom really bonded. It saddens me the owner has little compassion for the elderly whom have lost many friends and family and does not want to foster friendships. They lost some of my Mom's belongings but, found them when we moved out and replaced a set of sheets. Although they have 7 long term residents which I thought was a good thing I would not recommend this group home.

December 2023

Google

Connections In Home Care

I have had the honor and privilege placing and working with Laura Cohen. Bella Vita Assisted Living Homes provide my clients with the best quality care and are run extremely professionally. They also have a warm environment that makes families feel like the home is an extension of their own home. My latest experience was with a client that was just diagnosed with Parkinson's disease, and because Laura has made it her mission to provide additional care training that's specific to Parkinson's disease patients, I knew that she and her team would provide the best quality care for my client. The difference from the time he arrived and only 3 days later was incredible and it showed me how much confidence I have in Bella Vita Assisted Living. I absolutely highly recommend any of the Bella Vita Assisted Living homes.

November 2022

Google

Gary Huckleberry

My 99-year old stepfather has resided at Bella Vita at Las Palmaritas since February, 2022. He and I have been pleased with the care that he has received. The facility is well maintained and the staff are friendly. The managing nurse, Akilah, is quick to respond to my texts and emails. If I see something amiss (as inevitably happens in any care facility), it is taken care of quickly. I also like that Bella Vita frequently has programs during the day to entertain and help keep residents mentally engaged. It has been a good care home for my stepfather.

February 2022

Google

james windham

I feel very fortunate having found Bella Vita for my mother. My mother had been living in a larger Assisted Living Facility but as her health began to decline, it was clear she was going to need more care. Bella Vita was recommended to me from a long-time friend who was familiar with the facility having worked for hospice. I took that as a great recommendation as she said “ if it were my mother, I would feel comfortable having her cared for at Bella Vita.” As my mother’s health began to further decline, I was fortunate enough to spend each day with her for several months until her passing. Being present at the facility daily gave me the unique opportunity to observe first-hand the Care Givers interactions with the Residents. The environment is very inclusive. The staff prepares all meals and the residences “likes and dislikes” are taken into consideration by including them in the weekly food ordering process; trying their best to accommodate them when placing the weekly grocery order. There is music playing throughout the day , in addition, the Facility Manager also actively engages with the Residents in group chair exercises and viewing travel logs by encouraging discussions along the way. In closing, I can say that the staff truly cares for the Residents, treating them with kindness and respect which is the most comforting aspect when choosing a care facility. Sincerely, Cynthia W.

January 2022

Google

Staff.Meg Cullum

Bella Vita was one of several places I looked at when my mother had two falls in two days. Prior to that, she had lived independently up to the age of 94. Bella Vita has been such a great place for mom to be at--every single time I am there, I see kind and conscientious aides and nurses working with not just mom, but everyone there. Bella Vita is also such a pretty place as well--very modern, and the layout is very well thought out. I feel so relieved to have mom at Bella Vita. It's nice to know she is being taken care of at all times.

January 2022

Google

Darin Shebesta

It has been delightful to work with the team at Bella Vita to care for my mom. They are patient, engaging and joyful. I'm so grateful I found them.

January 2022

Google

REDMAN 367

We feel so fortunate to of found this place. The specialized care they are providing for our Father is unbeatable. Thank you to all of the Bella Vita staff.

January 2022

Google

Anthony Weaver

My wife lived her last seven months at Bella Vita before succumbing to dementia. She benefited from a professional staff, careful management, and a group of caring hospice staff from Suncrestcare. In order for your loved one to receive a really positive experience, all of these groups have to cooperate and work in tandem, if any one of these groups fails, your loved one will have a terrible time. The management has put together a “team” that appears to me to really work well together. The doctors, the nursing staff, and the management really care about the patients. The patients are not left on their own all day, they are encouraged to interact with each other, a very good thing for dementia. Staff will go out of their way to tell you how your loved one is doing, they care. The food is prepared fresh on the site, it isn’t “hospital food”. Management ensures that all of the “i’s” are dotted and the “t’s” are crossed so that Bella Vita conforms to Arizona assisted care regulations, just try to enter the facility without signing in and filling out your COVID questionnaire! Do note that this home is not huge, they limit the size of their institution to 10 patients. This provided me with the peace of mind knowing that my wife was in good hands.

December 2020

Google

Cathy Hunton

My dad was moved from a big assisted living facility to this 10 bedroom facility and it has been great. During this crazy 2020 we have been able to visit him. There is a personal touch to Bella Vista and Laura the owner is absolutely amazing and always there to help. Will always take the time, answer questions and gives you that personal attention. I would give Bella Vista 5 stars.

November 2020

Google

Scott Harrison

The property is beautiful, very clean and in a wonderful neighborhood. The staff is attentive and very caring with the residents. We our happy with our decision to move our Father into Bella Vita.

April 2020

Google

Kristen Kron

My father recently stayed at Bella Vita Care Home at 1002 W. Las Palmaritas Drive in Phoenix. My siblings and I were very happy with the care he received while he was there. The home has been recently remodeled and is modern, clean spacious, elegant and beautifully furnished. The entire staff is incredibly attentive, warm and caring. This home offers a true family environment. They cared for my father as lovingly as we would have ourselves. Bella Vita was a blessing and comfort in our lives and I recommend this care home very highly.

March 2020

Google

Rose [email protected]

My sister has lived at Bella Vita for almost a year and it has been a very positive experience for the two of us. I have been able to see her almost every day when the virus conditions are manageable. My sister is always clean and the attendants are aware of her needs. When she is in pain they are there with medication, or if she needs to be moved in her wheel chair they are there to assist. The attendants are kind and sympathetic to her. My sister seems to be at peace and there couldnt have been a better place for her. I, and her sons are very grateful for her wonderful care.