Thunderbird Senior Living

May 2023

Laura L

This is absolutely the worst memory care place ever. Do not place your loved one here unless you want them to suffer neglect. This place kept feeding my diabetic parent sugar and suggested that a little would not be harmful. Then they missed a diabetic wound on his foot because they weren't supervising his showers. He almost had to have his toe amputated. They breached their contract of care as well as continuing to raise rates even when I had a written contract that prohibited them from raising rates more than 4% in a year. After my parent moved out, they bullied him by sending bills with no explanation as to what they were for and threatening collections. I called and emailed 3 times with no response. Run far away from this place.

November 2022

Google

Margaret Wood

It will be very difficult to fit everything I would like to say in this review. The care we received for my mother-in-law was amazing! When it came time to choose a facility for her, my husband and I toured close to twenty facilities. The day we walked into Thunderbird Senior Living I got a feeling of peace, and felt "this is the one". Everyone was so friendly and helpful, and I mean the staff and the residents. It is really an active community where the residents mingle and socialize with each other. The administration is very responsive and very helpful. When my mother-in-law had to move unexpectedly from independent living to assisted living, Allison, who was on duty over the weekend, went out of her way to make sure that Mom would have a timely and smooth transition from the hospital to the assisted living part of the facility. Katy in assisted living went above and beyond to make my mother-in-law feel welcomed and cared for and comfortable. The staff in assisted living took very good care of Mom. Shannon in administration and Katy in sales and marketing were so helpful from the day we had our first tour and throughout my mother-in-laws stay. The community has a lot to offer the residents; there always seemed to be something going on. My mother-in-law loved living there and was very happy there. The facility may not be brand new, but it is very clean and inviting and well maintained. I truly recommend Thunderbird Senior Living.

August 2022

Google

Evelyn Stob

Everything has been smooth so far. This is my third week. The food is good, people and staff are friendly.

January 2022

Google

Katey Scott

I have worked at Thunderbird Senior Living for 10 years, it’s not only a fantastic place to work, its my family! I love watching our residents enjoying life and thriving.They put a smile on my face every day. If you are looking for a senior living community, Thunderbird Senior Living is amazing!

January 2022

Google

Amy Perez

Thunderbird senior living is my home away from home! It is my pleasure to spend my days there working with fantastic people and bringing joy to our residents! Thunderbird is best described in one word and that is family! Everywhere you turn you meet a wonderful person! Thank you Family from Thunderbird for making my life that much richer!!

January 2022

Google

Ida Kattan

I had the pleasure and privilege of visiting this facility and meeting with Alison McCool; Sales & Marketing Director in Thunderbird Senior Living. When I made my first call, Alison was prompt to respond and emailed me some links and, Spotlight; a resource guide for senior services and living options as well as mailed me the hard copy of that resource! When I arrived at the Lobby for my appointment, Alison had rolled out almost the red carpet welcome and planned a very personal warm reception for me that my mouth just dropped and I was pleasantly surprised. Alison also had prepared a brochure with al the information I need and took me on a facility tour. The first thing I noticed is the warmth and the community friendly atmosphere that permeates especially with so many residents talking, visiting and happily enjoying themselves. I could see how Alison had established resident relationships and connected personally with them as she had with me personally with that personal tough and with caring! I have visited numerous wonderful facilities but none as inviting and warm!

August 2020

Google

S Gray

My parents have lived here for 4 years. I cannot say enough greatness about Tbird. The staff are AMAZING and I have personally been eating the food for the past month while taking care of Dad and it is soooo good!!! I have been a permanent fixture there for the past 3 months and their response and practices for COVID are outstanding, they were on top of it already in March, even ahead of some of the hospital systems here in town. The management staff are great to work with( and I have not always been the most appropriate) and they were fabulous with me. You can rest at nite if your loved one is at Tbird.

July 2020

Google

Kerri Johnson

I toured several places and found this to be the best place for my Mom. I think at first the main reasons being because all the rooms exit into a main hallway, not to the outside. I liked this for more security and safety. The rooms, apartments have a space right outside the door that you can decorate as a porch which was super cool. My Mom had two chairs and a table in her area and people would stop and sit to take a rest which would allow my Mom to meet new friends easily. The main hallway actually wraps around the entire building so on days its not good to walk outside, a walking group will walk the halls on each level. This is also good for those that like to walk but shouldnt walk outside due to wandering. The staff is super friendly, nice and caring. They all make it an effort to know all the residents well and make them feel welcomed. They have lots of things to do also which helped keep my Mom busy. They have planned travel days to various stores and outings via their buses. They also will provide transportation to and from Doctor Appointment within the area. The rooms were very nice, clean, looked brand new for an older building. They had front door peep-holes and door bells, like an actual apartment. They provide local phone service and a 24 hour emergency alert necklaces for the tenants, but wi-fi you need to provide yourself (we got a discounted plan for $20 a month with Cox). The restaurant (I call it) is just like a restaurant. The meals change and you get a nice, customized, bound menu when you go to eat. Two meals a day is standard but you can purchase a third. There are also other services you can purchase if needed. Family is encouraged to visit for meals and the food is good. There is also on-site assistance services you can hire to help administer medication, take blood pressure, take on personal shopping trips, etc. My Mom really liked that they have happy hour every Friday at 4:30 and friends and family are welcome. Makes it a great opportunity to meet the other residents and staff. The inner exterior area of the facility is really nice and welcoming. One side has a heated pool and golf putting area, and the other side has a large pond area complete with turtles and ducks. Lots of places to sit outside and enjoy good weather. I wish my Mom could have stayed longer, but her condition worsened rapidly, but the facility accepted our 30 day notice of vacating before the year contract was up with no issues (due to declining health). Oh, you can have small pets here too, though my Mom didnt. Its definitely worth checking out.

February 2020

Google

De Mcfadden

I wouldnt be here going on 5 years if I didnt like it! You can be as busy as you want or as lazy as you want!

January 2020

Google

Mary North

I have enjoyed the past 15 months at Thunderbird Senior Living because it provides me with comfortable and safe living without the maintenance of a house. I especially appreciate the large clothing and storage closets, the thorough apartment cleaning provided every two weeks, the trash pick-up Monday, Wednesday, and Friday, and the washer, dryer combination just around the corner from my apartment. Because I have severe allergies, I also appreciate the individual air conditioning unit with replaceable filters and an individual thermostat. There is a huge selection of activities daily (including exercise classes 5 days a week) and the freedom to participate in those of interest to you.

August 2019

Facebook

Shirley Ann Patnaud

So far our experience has been excellent! My mom has been resident a little over a month and she is adjusting to her new lifestyle with the help of ALL the staff! I would like to give a shout out to Holly Erickson, Adelita Ramirez & Brittany for making the move in go so smoothly and making us feel welcome! . All the staff in the restaurant are super attentive to the needs of the elderly. I want to mention Elaine, one of the wait staff because she makes my mom feel comfortable putting her at ease & makes our dining experience quite enjoyable! All the people who work the front desk reception are friendly & knowledgeable going out of their way to direct us and answer our questions. Matthew in Maintence has a fantastic attitude and is always there when we have needed him.I know he has gone out of his way several times to assist my mom when he has spotted her wandering because she was lost and couldnt find her way back to her room. I have seen many staff members go above and beyond their job description assisting the residents. We havent had a chance to use the 2 van shuttles yet but we plan on it! I have observed the drivers taking great care of the people using the service! I cant say enough how pleasant & friendly everyone has been! Lots of fun activities are available on a daily basis for those that care to join in. The property is clean& safe. Great location close to supermarket, pharmacies, banks & local shopping plazas & restaurants.Thank you to all the staff for helping us thru a long distance, out of state transition!

July 2019

Google

Richard Sartor

Retired, alone, fixed income then you may be able to afford Thunderbird. Two meals day, your room or apartment with trips to stores, casino, doctors, and more activities this may be what you need.

July 2019

Google

Jm Debiasi

Exceptional food, caring staff and beautiful grounds; best place to retire

June 2019

Facebook

Amy Tyree Perez

I love my job at Thunderbird Senior Living! Every day is challenging and exciting! The folks that live there are my extended family and the people I work with make every day so enjoyable! I hope that I bring to the people I care for, a smile and love!!

March 2019

Google

Steven Hagar

My rating is not because I or anyone Ive ever known that has stayed here. Im thinking more about the appearance when I stopped by to vote. Clean, convenient to doctors and hospitals. It made me feel like I wanted to move in. Not really of course because it would mean Im at the end of the road. However, we all get there at some point and I would want my time to be spent somewhere cheerful and clean like this place.

January 2019

Google

Hanksasc

Had to visit a friend to help with his computer. Very nice property, spotless just like a hotel. Friendly staff and residents.

January 2019

Google

Kelly Gipson

I went here for early voting. Oh my it looks like a 5 star place. Its my choice if I need a place to live. I fell in love with this place immediately.

December 2018

Google

Saja Lynn

Went here to check out the place with a friend, it is clean, people are friendly, all around this is a great spot if you have a parent or friend needing independent living, assisted living or memory care.

July 2018

Google

Lettylove Mann Clann

Very clean friendly atmosphere. Live visting family.

June 2018

Google

Bill Soroka

My grandmother lives here and LOVES it! She constantly raves of the food and service, and it seems like they always have fun events planned for them. Its a pleasure visiting her, and the staff is friendly and professional.

January 2018

Google

Greg Shirkey

Thunderbird Senyour Living is a worm comfortable place to live. It has a large heated pool, two ponds with large gold fish, a large inner courtyard with lit walkways, a great dining room with a great deal of selections to chews from, an in-house theater that has at least one movie a weak. I could go on and on you just need to come and see for yourself but remember its just for Senyours.

February 2017

Facebook

Roz Cherry O'Neil

My parents lived and enjoyed the Independent Living for as long as they could. They both lived together in Journeys Memory Care. My mom recently passed away and my dad still lives there. I cant say enough about the caring staff and awesome activities that occur daily under Amy Perezs leadership. They are always looking at ways to keep their residents engaged and happy! From daily walks to outings, gardening and crafts. We are very grateful!

May 2016

Google

Rochelle L. Garcia

Remodeled and looking lovely. Its a maze to get around for those with memory loss but our family likes it. Just be sure to call the kitchen staff ahead of time if you want to join your loved ones for a bite to eat in the dining room. Also, when they say, buffet style it doesnt mean repeated trips like an all-you-can-eat - our mistake. We had one unpleasant dining room experience and it had the whole dining staff staring and whispering (very uncomfortable and unwelcoming)Pro: Remodeling, on-site nurse, pool and facility is located right across Banner HospitalCon: Witnessed staff being very rude during Veterans Day and treating elders like they were undisciplined children.

April 2016

Facebook

Maria Estrada

SE LOS RECOMIENDO..PRINCIPALMENTE..MUY BUENA ATENCION. DE TODOS EN GENERALY QUE MAS LES PUEDO DECIR..LAS CIRUJIAD DE MY ESPOSO AN SIDO.ESPECTACULAR....ESTOY MUY ORGULLOSA DEL DOCTOR.

July 2015

Facebook

Lynnese Paulson

A great place to visit, wish I could live there!

December 2014

Facebook

Linda Stinson

I absolutely LOVE living here! The only regret I have is not having moved sooner! The staff and all the workers here are so caring and kind and make it a great place to live. So grateful to all of them! Many thanks to allLinda Stinson

September 2014

Facebook

Jerry Ferracane

The best community I had had the pleasure to be part of Join the Mens Club and you cant help but be amazed

July 2014

Google

Alaskanharpist

My Mom has been here more than 3 yrs. She loves it! The staff are so gracious and treat every resident in a personally caring manner; for instance, the wait staff in the restaurant look guests in the eye and know their names, even getting down to be eye to eye if someone is in a wheel chair and unable to look upward. The chef has made gluten free food when I visit; even the Alaskan Salmon is usually better than what I have had living in Alaska! They bring in live music often, and host events, parties. The shuttle staff take folks on errands or to the symphony. The cleaning staff do a wonderful job for the residents, and the pool is warm enough for a therapeutic swim, exercise. The ducks in the 2 ponds are a real hoot! They have ducklings who follow them around and even get scraps from residents who are at the bar-b--ques having a family picnic. I used to be a long term care medical social worker and I have seen terrible residences for mature folks. This place is a 5 star diamond!

June 2014

Facebook

Marsha Christoferson

We are very happy to call it home. Residents and staff are the greatest and the activities are very engaging. I cant wait to get out of rehab and resume life at its finest.

November 2013

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Eric Schulke

June 2013

Facebook

Ron Harrold