The Crescent

May 2026

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Tonya Rodriguez

Very helpful techs

May 2026

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Remona Stevenson

May 2026

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Ariana Borja

The Crescent is a really nice skilled nursing facility very nice and clean.

May 2026

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Justina Osadolor

May 2026

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Garner Avenue

Great experience well managed facility

May 2026

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Santos Osuna

May 2026

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Timothy Lewis

The Crescent is an awesome place. It’s some really good people there very helpful and respectful.I will send people over there. The staff is organized the place is clean and smell good.As soons you walk in there they treat you like you at home. Very good housekeepers too

May 2026

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Corliss Rhodes

May 2026

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terry banu

I

May 2026

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D GlamLab

Kind, very thoughtful and clean space.

May 2026

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Paula Buari

Lovely and warm environment

May 2026

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Rosetta Hemphill

May 2026

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La chelita Maldonado

The place is very nice, and they do a very good and excellent job with the cleaning.

May 2026

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DayLight (sonymicronin)

Clinical site is very high quality. Clean rooms, cafeteria, bathroom. Staff is professional, knowledgeable, and caring. Residents are happy to be here.

May 2026

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nonni davis

Great facility I have clinicals here and the staff is amazing, we’ve gotten clsoe to majority of them and they have are our experience as student here awesome. They are some of the best nurses!

May 2026

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Rashied Kablawi

Clean friendly staff a great environment and vibes

May 2026

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Serena Charlette

I love this nursing home. It's clean, and the staff working here are professionals, not learners. You can truly tell they have a good leader, whoever that is. I'm looking at moving my grandma over here in couple of days.

April 2026

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Sally Ngu

My mom has been here for past 4 month. I just had quarterly review with Nakia and Mriana to go over everything. They were very helpful with suggestions on Constantly improving my mom's Health living conditions . I am very grateful they're here to take care of my mom with all the love and kindness.

January 2026

Sherri Woodcock

While all of the people in charge of my sister in law's care are wonderful, I want to point out a person who has been so good with my sister in law. His name is Antonio and he is just such a nice man! He has been so kind to my sister in law - it cannot be an easy job working with patients, but Antonio does not complain - he does his job and smiles. Thank you so much.

January 2026

Gary Cooper

I would like to express Happiness with Poonam, in the receptionist area. She’s always had a smile when greeting the families coming in and very happy to help and assist with any needs that come up. She is a great asset to your company as an employee thank you gary cooper

January 2026

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Bano Brohi

Poonam is very respectful and nice.

January 2026

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Gary Cooper

Starting in the receptionist area, I’ve always been greeted with such professional professionalism and courtesy going around to the nurses stadium stations. Everyone has always been so very helpful. My mothers name is Dorothy Cooper. My name is gary cooper she’s been here for about two years now and I’m very satisfied with all of the care and love that she has given and I want to thank you guys at the Crescent so much for taking care of my beloved mother gary cooper

December 2025

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Dan Jones

Poonam is very sweet and very helpful at the Crescent, Ms Valerie as well the sweetest ’•

December 2025

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Linda Ragland

I am so thankful and grateful to every staff member that shows professional and caring support to my husband . You are all truly "LIFESAVER 'S" !!!

December 2025

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Briana Yancy

The therapy department is amazing & so kind. One of the OTs, Briana, was great! They allow the residents to do a variety of activities/exercises, in a spacious setting, to get them back to their prior level of function. They really make a difference!

December 2025

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Lynn Weatherly

My husband has been here going on 3 months. Since then he has had a stroke and been admitted to the hospital once. It has been an adjustment. Communication is my chief concern. The availability of staff is spotty and I find out many things after the fact. Housekeeping staff is good. And a few of the CNA’s. I wish they would be more proactive in his daily routine. I can tell they are short staffed and morale is low. We aren’t going anywhere but would like to see some improvement. I really think communication could clear up some of the concerns I have.

December 2025

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Selina Polara

December 2025

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Monie

I’ve been working here since 2019, and don’t plan on going anywhere.

December 2025

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Ana Gonzales

This post is a little late, but not forgotten about the wonderful time my brother and I had here with our beautiful Mom and awesome friends during the Thanksgiving Lunch. It was a beautiful fellowship, you could witness the hard work the entire staff put in that day, an awesome meal as well. A big thank you to our Activities Director Ariana Borja for the warmth feeling I felt as I walked in the dining room with the beautiful decorations and table setup for our families.

December 2025

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Von Breaux

I work transportation we pick up clients from the crescent the staff is always friendly & professional.

December 2025

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George Clark

December 2025

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Danny Bell

December 2025

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Jeremy Hubbard

I’m an employee here at the crescent great working environment!

December 2025

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Ramon Verges

The nurse Iffie takes really good care of the patients and she cares about her patients.

December 2025

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Omair Ahmad

December 2025

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Deandrea Brown

All the staff members are really great and take good care of me.

December 2025

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bella

I have a family member here at the facility and everyone has been so help and nice! The facility looks good and well taken care of. The environment is very welcoming, the residents look like they are enjoying their stay here. My love one enjoys going to gym to get her therapy, loves to go have lunch in the dinning room, and enjoys doing activities with other residents in the activity room, she loves to play bingo! I totally recommend the facility for your loves one, everyone here cares about the patients and the families.

December 2025

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Sha-Ron Frizzle

The crescent is a really nice facility and the employees are really nice!

December 2025

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Madison Arnold

I’m an EMT that transports to the crescent quite often. The facility is always clean and the staff are friendly.

December 2025

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Dorothy Spivey

Ariana is really good with residents! She always helping them and is really kind to them.

December 2025

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singum3615

December 2025

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Roxana Perez

December 2025

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Deitra Harris

Every visit at The Crescent everyone is so helpful., That means a lot‘

December 2025

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Walter Bishop

I’m a resident her with my wife we live here at the crescent, all the staff are really nice to both of us and they been taken good care of us. We love it here at The Crescent.

December 2025

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Rodney Johnson

I recently have been employed at The Crescent and I can say that there are some staff that work there that are genuinely interested in the care and service provided to family and residents. The food is good.

December 2025

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Barbara Lopez

Hi I'm Barbra I'm currently a resident here at the Crescent I have been enjoying my time here but especially love my housekeeper Ricardo aka Richie he takes good care of my room and always makes sure I'm doing okay I appreciate him very much he makes me love this place even more thank you to him and the crescent for taking care of me

December 2025

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Nolan Lujan

Clean, attentive staff. Comfortable living space.

December 2025

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Ricardo Cuarenta

December 2025

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Ariana Borja

I'm an employee here at The Crescent, I'm the activity director here, I love working with the residents and all my coworkers. I have been here for over 12 years it is a great place to work!!

December 2025

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Lisa

Nurse Dixon was very helpful and the building is nice and she was very polite.

October 2025

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Pamela Fusilier

I was there last year and the people are great, I would get mad when they would come get me for exercise. I was there recovering from a Brain annurism. They were great

October 2025

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kenneth kirkland

Ok I can say Sydney Lynette Patricia robert my night nurse were first class always took care of business for me. Even extra milking with coffee and water. PT wasn’t long enough but those folks a first class also. Bre is one of many of my favorites we got along great from day 1. Now where I do have a problem is a social worker telling my next facility that I can walk just put walker in front of me that I’m just being lazy .name started with a T and ended with Anna is the wonderful being that told this lie. Karma will come kick you in the butt for lying madam and with any luck I might be there to take pictures.

October 2025

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Richard Vogel

October 2025

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Michael Diaz

CNA ,s need to be better more attentive Dirty diaper from 8:30 til 10 am .I was burning in my butt , not good.. not the first time ™

August 2025

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Dr. R.

Ms. Chin, who works in admissions, is AMAZING!!! She is professional, detailed oriented, personable, and kind. We're admitting our sister today (8/6/2025), because Ms. Chin made the process seamless. We'll post later about my sister's 10-day stay. However, if the engagement with Ms. Chin is indicative of what's to come, our review will be stellar. Stay tuned!! Dr. R.

July 2025

Google

Simone SAZ

My mom’s stay at The Crescent was great. The staff were caring, attentive to her needs and my questions. There is room for improvement with the food, but we made it work because they had a fridge and microwave in her room.

July 2025

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Brydon Scott

The staff was nice and friendly. The facility was also one of the cleanest I have ever walked into. The rehab team was outstanding and well organized

July 2025

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Connie Walker

I had an overall good stay. The building was clean and well-maintained, and the staff were friendly and helpful. However, the night shift could use some improvement in terms of responsiveness and service. Still, it was a comfortable experience and I’d consider staying again.

July 2025

Google

Frederick Randall

If your loved one needs rehab give The Crescent a try. They have a new Director for the facility and for nursing I believe. They both seem to really care about the patients needs. My brothers stay was short but I didn't have any issues while he was there.

July 2025

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Aisha Hughes

Very great place

July 2025

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Brandi Mooney

My grandmother has been at this facility for 2 weeks now. The therapy staff is awesome! If you want a speedy recovery check it out!

July 2025

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Bra'shon Oliphant

The facility is great they have great activities and the staff is great.

July 2025

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Iverson Short (Mr.GoToo)

My dad is a current resident at The Crescent. Things started off rough, but they have new leadership, and they are taking care of business. I can see much improvement and effort. Thanks for caring for my dad.

July 2025

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Madhu Bansal

Very nice rehab, I loved staying over here , well trained staff,very helpful they try there best to comfort u I don’t want to mention one name only because I have a big list of thank each of them. Of course queenie is a queen of this Rehab, My PT trainer Robert is my therapist love him.maintenance director is great. I m going to end now. Thanks ™

July 2025

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Taneya Mitchell

The facility and the rooms are beautiful. I had a total knee replacement and was worried about going to a skilled nursing facility but they took really good care of me. The staff was attractive and I made a few friends.

July 2025

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Nadene Davis

Love the new management the staff is great

July 2025

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choyce washington

This place looks like a mini hotel. It appears all the rooms are private and have their own showers, fridge, and microwave. While there are some opportunities for improvement overall, I enjoyed my stay and my recovery here.

July 2025

Google

Smith Family

Awesome Staff! Mother-in-law suffered 2 major & 2 minor strokes unexpectedly & went from being independent to totally dependent & this was life changing for her & us! The Crescent Leadership Team assisted us right away when she was discharged from the hospital. We were scared, terrified & just didn't know what to do! They acknowledged our feelings, offered resources while laying out a clear & concise plan to move forward. Our expectations were exceeded every step of the way! As we are on this new journey/life changing event, Sharlene Mbadinga, Valarie Matthews, Jerisha Clark & Mr. Nurse Norbet are continuously there for us as needed. While being very courteous & professional at all times! They answer questions, take care of concerns, challenges and ALL! We are very THANKFUL and GRATEFUL! I would recommend The Crescent for families who need a safe, clean, knowledgeable Staff, short or long term services for their loved one!

July 2025

Google

De Dee

The Crescent has been such a blessing for our family. From the moment my mother arrived, the staff showed her so much kindness, patience, and respect. They treated her like their own ” with genuine love and care. The facility is clean, peaceful, and feels like a second home. Knowing she’s safe and cared for has brought us so much peace. I’ll forever be grateful for the way they cared for my mom.

July 2025

Google

Neil Fleming

I personally would highly recommend the crescent for all your senior living needs. The crescent is employed with some of the best nurses that I have seen in this industry. They are great with the patients here, they are kind patient and very helpful. They helped me find what I think may be a permanent home for my grandmother

July 2025

Iverson S.

My Dad is a current resident at The Cresent. I will admit that things started off rough, but they have new leadership and my family, and I have noticed a complete turnaround. (like night and day) I can see a huge difference with the staff and their interactions but most of all how happy my dad has been. That means the most to use; thanks for the new leadership and keep up the great job....

July 2025

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Vapors75

Had a family member there in May the treatment was very good the the therapy department did a wonderful job.The social worker Mrs Nakia McDonald was very helpful in making this journey easier on my family. Would recommend to others .

July 2025

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sydney garza

July 2025

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Jose Guzman

Friendly people and a lovely place. My mother was here last week and went home happy.

July 2025

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Sharlene Mbadinga

Great place , love the staff. Environment is clean!

May 2025

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HSG

The staff were friendly and the room was very cozy. The doctor responded quickly and the environment was cute with all the Louisiana themes. However, the business side of the Crescent is very sad. Our family member was taken to the hospital early in the morning due to heart failure. When we came back a few hours later to get his things, they had already moved someone in to his room! All the food in the fridge had been thrown out and his belongings were put in a trash bag. I understand things are kept moving, but our family member hadn't passed and had only been gone a few hours before he was kicked out! Would recommend for great staff but not for the business side.

April 2025

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Jeff Washmon

Great facility!! All nurses and staff are phenomenal!! Food is not that great!! Overall place gets a 9.5 out of 10

April 2025

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Janet Brown

I had a loved one there. Rehab was amazing. The nursing team was diligent with the care they gave. Helpful and kind. The building is beautiful like a resort.

April 2025

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Keith Darrell O'Connor

My mother is here and is complaining that she has sat in her own poop for over an hour..that the nurses complain when you push the call button or simply ignore you..

February 2025

Google

SOLARVERSE 1

MY MOTHER WAS AT THE CRESCENT FOR A LITTLE OVER 3 MONTHS AND SHE RECENTLY PASSED AWAY AT THIS FACILITY FEBRUARY 6TH 2025.. MY MOTHER HAD BREAST CANCER SO MOVING AROUND HAD BECOME EXTREMELY DIFFICULT FOR HER. THEY DID THEIR BEST TO TRY AND GET HER BODY MOVING AGAIN BUT WERE UNABLE TO GET HER MOBILE AGAIN THE CANCER WAS JUST TO FAR ADVANCED. SHE ENDED UP BED RIDDEN AT THAT POINT WE HAD TO BUT HER ON HOSPICE CARE AS A ADDITIONAL CARE AND IN ADDITION TO THE NURSING SERVICES SHE WAS GETTING AT THE CRESCENT. IN MY HONEST OPINION IS THEY ARE A LITTLE UNDER STAFFED BUT THEY REALLY DO CARE FOR THE PATIENT AND DO THE ABSOLUTE BEST WITH WHAT THEY HAVE. THE FACILITY IS VERY CLEAN AND THE MEALS COME ON TIME EVERYDAY. THE QUALITY OF FOOD IS ON PAR WITH HOSPITAL FOOD MAYBE A LITTLE BETTER. THE NURSING STAFF IS QUALITY AND THEY ARE GOOD PEOPLE. MY MOTHERS OVERALL EXPERIENCE WAS A GOOD ONE. WE WERE FORTUNATE FOR THIS FACILITY THE CRESCENT TO BE ABOUT 3 MINUTES FROM MY HOME IN SUGAR-LAND-TX SO IT REALLY WORKED OUT GREAT. I COULDN'T HAVE ASK FOR A BETTER SITUATION OR CARE FOR MY MOTHER AT THE CRESCENT. THANK YOU CRESCENT, AND ELYSIAN HOSPICE, FOR THE BEST CARE POSSIBLE FOR MY MOTHER. 1

February 2025

Google

leslie sedillo

Great place to be, friendly staff. Will encourage you to bring your loved one here

January 2025

Glenn Dresner

I am sharing this critique on Crescent Rehab Facility in Sugar Land, Texas, to let potential clients and families know of the extremely poor and pitiful care that they can expect. I rated them a "One" because that is the lowest rating allowed. My wife contracted an infection from her hospital stay that required her to be in a room by herself, so she was transferred from Ft. Bend Healthcare Center to Crescent. FBHCC is under the same corporate umbrella as Crescent. We assumed she would receive the same excellent care she had been given at FBHCC but was that ever wrong. The following experiences are just a few of what my wife encountered for 15 days before she passed. Her passing was not caused by anything that she experienced at Crescent Rehab. Except for three nurses at Crescent, the rest of the staff on the Harmony Lane side did not know what the caring of a resident meant. When I told one of the physical therapists that I had never seen a place where the staff did not care. The physical therapist told me that I was the fifth person that MORNING that had said the same thing. In 15 days my wife received ONE sponge bath. On the day my wife passed, four nurses were lifting her out of the bed to perform CPR, and they dropped her on the floor. Only one person who was one of the three caring nurses said he was sorry, but no one else from Crescent facility has expressed that they were sorry that she passed. After the Cantex Corporation received my three-page letter listing all the incidents of pitiful care provided to my wife, one executive called and said they were sorry. When I asked the executive what they intended to do to address this total lack of caring at this facility, he said they tell the employees to be caring. I told him that "telling" without holding the employees "ACCOUNTABLE" is worthless. These people need to be held "ACCOUNTABLE" for the pitiful way the way they treat the residents. There are many, many more examples of not caring at this Crescent facility I could share, but I would like to conclude with this comment. "If you really care about your loved one, send them to Ft. Bend Healthcare Center in Rosenberg"; where from the Executive Director, to the nursing staff, and the housekeeping staff, they really care about the residents.

August 2024

Renae Connell

I had an extremely disappointing experience with Crescent Nursing Facility in Richmond, Texas. I wouldn’t recommend this place to anyone looking for a reliable and caring environment for their loved ones. Inattentive and Inadequate Staff: The staff at this facility seems overwhelmed, inattentive, and undertrained. There were numerous occasions when my concerns and requests were ignored, and my loved one’s needs were not met in a timely manner. The lack of attentiveness was evident in their approach to patient care, which was far from satisfactory. Poor Emergency Action Plan: During a recent natural disaster, it became clear that Crescent Nursing Facility was completely unprepared. The emergency generator was broken and had not been tested in advance, leading to a catastrophic failure during the emergency. As a result, patients were left without lights and air conditioning for three days, which tragically resulted in the deaths of several patients. The facility's inability to execute a proper emergency plan and provide even the most basic necessities like lighting and air conditioning in a crisis is unforgivable and highlights a severe deficiency in their ability to protect and care for their patients. Inadequate and Chaotic Patient Intake Process: The patient intake process at Crescent Nursing Facility needs a complete overhaul. When my loved one arrived on a weekend, the staff was not prepared to properly receive them. There were no medications available upon arrival, and it took an unacceptable two weeks for the necessary medications to be obtained. This delay in providing essential medication is inexcusable and could have had serious consequences for my loved one’s health. Furthermore, the ineffective communication between the facility and the contracted staff doctor regarding my loved one’s needs only exacerbated the issues, leading to confusion and substandard care. Medication Mismanagement: One of the most disturbing issues was the improper control and mismanagement of medications. The contracted pharmacy frequently failed to deliver necessary medications, leading to my loved one being without prescribed and pain medications for almost two weeks on one occasion. This lapse in medication delivery caused unnecessary and inhumane suffering, highlighting severe flaws in both medication management and pharmacy coordination. Lack of Safety Equipment Maintenance: The facility's safety equipment, especially for patients at risk of falling, was poorly maintained. My loved one experienced a fall due to faulty equipment, which could have been easily prevented with proper maintenance and checks. The call button in their room was inoperable, the bed rail was broken, and there were no fall mats near or around the bed—basic safety measures that should have been in place but were completely neglected. The disregard for basic safety measures is unacceptable. Poor Patient Accountability: There is a noticeable lack of accountability regarding patient whereabouts and safety. In one alarming incident, a disoriented patient wandered into my room and remained there unnoticed for at least an hour until someone finally came to check on me. It was evident that no one had missed the resident, and she had been completely unaccounted for. The situation left me deeply concerned about what could have happened had the patient left the facility unnoticed. The facility's inability to keep track of its residents and ensure their safety is not only irresponsible but dangerous. Ongoing Investigations: Perhaps the most concerning fact is that during my loved one’s stay, there were at least 16 ongoing investigations related to the facility. This indicates a systemic issue with the way the facility is managed and raises serious concerns about the overall safety and care provided. Unsatisfactory Transport to Medical Appointments: The transportation provided for my loved one to and from medical appointments was also unsatisfactory. There were numerous delays, and on one occasion, my loved one missed an important appointment due to miscommunication and poor scheduling on the facility’s part. This lack of organization in coordinating necessary medical transport further underscores the facility’s overall inefficiency. Refusal to Consult with Outside Physicians: Another major issue is the facility's refusal to consult with outside physicians in a timely manner, if at all. This resulted in poor aftercare for my loved one and likely worsened their condition. The refusal to seek expert medical advice from outside the facility is unacceptable and highlights a disturbing disregard for patient well-being. Ineffective Communication with Insurance Company and Appeals Process: The facility also demonstrated ineffective and severely lacking communication with the insurance company and the entity responsible for appeal approvals. There were long delays and frequent miscommunications, leading to unnecessary stress and confusion regarding coverage and care approvals. This lack of competence in handling insurance matters further contributed to the overall dissatisfaction with the care provided. Inoperable 24-Hour Access and Poor Communication: Although Crescent Nursing Facility claims to be a 24-hour facility, my experience suggests otherwise. When visiting my loved one outside of normal visiting hours, we were left standing outside for at least 30 minutes, if not more, trying to gain access. No one seemed to know or was willing to provide the access code to gain entry. This lack of responsiveness and poor communication during non-standard hours raises serious concerns about the facility's commitment to the well-being and security of its residents. Subpar Food and Maintenance Issues: The food provided at Crescent Nursing Facility was consistently subpar, lacking in variety and quality. Additionally, the refrigerator door in my loved one's room would not close properly due to it needing to be defrosted. This issue was not addressed until we brought it to the staff’s attention, reflecting poor maintenance practices and a lack of attention to basic facility upkeep. Poor Communication from Administration: Communication with the administration is virtually non-existent. When issues were raised, they were either ignored or addressed with dismissive responses. There is no clear line of communication, making it difficult to resolve concerns or get updates on patient care. In summary, Crescent Nursing Facility is severely lacking in several critical areas, including patient intake processes, staff attentiveness, emergency preparedness, medication management, patient safety, communication with both families and external parties, and overall administration. I would advise looking elsewhere if you are seeking a nursing facility that genuinely cares for its residents and ensures their safety and well-being.