Wellbrooke of Carmel

October 2024

Google

Debbie Footman Williams

I really love how Management loves on their staff. Go Wellbrooke Carmel's finest

September 2024

Google

Renee Lopez

We moved our mom to the memory care floor at Wellbrooke a month and a half ago, after Robin Run unexpectedly closed their Assisted Living Memory Care floor with less than 30 days notice to families, and I can't say enough how wonderful the staff have been to our mom and us. Shanika is amazing - sending extra photos and updates and taking my mom under her wing as a new resident in memory care. Lisa is amazing - suggesting specific things to make my mom more comfortable like bringing in a purse since mom looks for her lost purse. Paula is amazing- making sure to let me know as soon as mom was running low on supplies and suggesting a low cost option that works well for other families. Marnie is amazing - dancing with my mom to engage her and keep her smiling. Darian is amazing- helping to get my mom moved in and her meds setup with very little notice. Mercy is amazing- patient and kind with memory care residents who can be challenging. Literally every staff member we've interacted with, from Wendy in sales, to Hannah at the front desk, to the nurses and aids in memory care and outside the memory care floor- they have all gone above and beyond to make us feel welcome and that my mom is safe and well looked after. The food is great and the activities have been so thoughtful and fun- Friday happy hours with music, bbq's with veggies the memory care residents help to tend, and monthly family meals provided by Wellbrooke. The atmosphere is fun and welcoming at any hour we've stopped by to see our mom. Thank you very very much- we feel extremely lucky to have found this place for our mom.

September 2024

Google

Josh Pless

Top notch rehabilitation

August 2024

Google

Carolyn Richards

First of all I never write reviews but I put a lot of stock in them if I'm looking for something. My family has a loved one at Wellbrooke of Carmel. She made us promise to never take her to one of "these"places. We had no choice at her age and a broken hip. This is the second facility she has been in. The first she ended up back in the hospital due to nursing neglect. I searched many places literally with tears in my eyes looking for the right place and the right decision. The social worker at the hospital told me to go to Wellbrooke of Carmel and talk to Wendy. I did again with tears in my eyes. I made the decision based on my interview and 2nd tour and haven't regretted a day since. My loved one loves the staff and I can't begin to say enough good things about staff either. Too many to name. They treat patients without discrimination. They are compassionate and so patient with them. I visit my loved one 3x a day at different times so I know these things to be true. The activities Director and her staff go above and beyond to make sure the residents and their families enjoy a life much like they were used to. BBQ, Happy Hours, Trips, Bingo, Performers, the list is endless. If you have a question about the menu or want something changed the Chef is available! Their physical therapists are dedicated to the wellness of the residents. Don't get me wrong there is no perfect, but I can walk out at night and feel my loved one is safe.

August 2024

Google

Charles Tiede

My 97 year old father moved into an assisted living apartment at Wellbrooke-Carmel in February 2024 and has benefited greatly from the social interactions had good care he has received. There was an initial period of adjustment for him after living independently in his condo as he wasn't initially convinced that he couldn't continue living by himself. His good experience at Wellbrooke has changed his mind snd he knows he is in the place best for him at this stage of his life. It's been great for our family as well knowing that he can receive help as soon as needs it.

August 2024

Google

Diane Parks

My mother is a current resident and my father in law was a former resident. Their care has been outstanding. The facility is kept very clean. The food is great. The staff are very friendly and accommodating! There are plenty of activities to choose from and keep them active! The PT staff are also friendly and helpful! We are very fortunate to have found Wellbrooke of Carmel and would recommend to anyone who wants their loved one to be well taken care of!

August 2024

Google

clara sims

I came for more rehabilitation and they treated me well. All the staff are friendly.

July 2024

Google

Tom Collins

My family was extremely pleased with the level of care my father received during his short stay at Wellbrooke of Carmel. After a steep Alzheimer's decline left him unable to stand or walk, we had to move from Memory Care to a Skilled Nursing facility. We were disappointed by the SNF offered by his MC facility, and chose Wellbrooke for his final month on hospice. The attitude and care provided by the staff was top notch, and I would not hesitate to choose them again for the care of a family member.

July 2024

Google

Scott Moshier

My mother had a weeks long stay here in May/June 2024. She was impressed with the staff and service. She received physical therapy twice a day on most days. The staff listened to her requests and when her arthritis acted up. They were very helpful and responsive. Our family would recommend Wellbrooke of Carmel for any aging parent who needs some assistance and help getting back to where they want to be.

May 2024

Google

Cynthia Wells

All my Facebook friends and family. I'm giving a wonderful shout-out to Wellbrooke of Carmel for all caring and support doing my stay there. Shout-out to all the departments from A administration to Activities each persons that work there gives all themselves to the test at hands. I give Wellbrooke of Carmel Rehabilitation and assisted living facility a 10 star facility. If I have to go on my journey again I would be going back there. It's nothing they will not to make your stay comfortable and rewarding. Remember Wellbrooke of Carmel Rehabilitation the place to go.

March 2024

Google

Tonya Crenshaw

We could not be happier with the care my Mother received at Wellbrooke of Carmel. She went in for rehab but unfortunately her health deteriorated quickly and we lost her while she was there. In the beginning while she was able to participate in therapy the therapist were wonderful, kind and patient. The nursing staff was also was very kind and compassionate as Mom's health deteriorated. And everyone we encountered at the management/office staff level as well as the kitchen staff were very helpful and accomadating during this very difficult time for our family.

January 2024

Google

Jennifer Shaw

This is a very good place t rehabilitate. The medical staff are excellent and experienced. The physical made sure I knew what to do and the right way to do it. The rooms are spacious and the food is very good.

September 2023

Google

William Campbell

This is the finest skilled nursing facility that we have been privileged to find. Outstanding and visible Leadership Team and positive, extraordinary culture of caring - for their patients, for their guests, for each other ! Food is some of the best we have had - at other high level local restaurants and at home ! Truly felt like we were "on vacation" at the Wellbrooke of Carmel !!

August 2023

Google

Stacey Jeanine Bell

June 2023

Google

Philip Caldwell

Great location and very uplifting and modern facility. A new and impressive leadership team has been in place now for several months. They are experienced and excellent so earlier reviews are outdated and not really representative of how things are now! The care is awesome and the leadership staff is doing a wonderful job connecting with residents and families. The food is outstanding and I had the turkey manhattan and a side of ham and bean soup with cornbread today when I visited. A close friend of mine was the first resident in this campus with his wife and had nothing but great things to say. I would highly recommend this campus to anyone needing rehab, memory care or longer term care!

May 2023

Google

Debbie Footman Williams

2nd Place, great food Chefs Footman Williams and Anthony Shaffer at WELLBROOKE OF CARMEL

April 2023

Google

Daniel Mack

March 2023

Google

Noble Crown

Wonderful and beautiful facility. The staffs are the best.

October 2022

Google

Jennifer Boone

Very pleased with the care and compassion my husband has received here. Notable staff super stars are Simone, Nancy, the entire kitchen staff, Dawn, Kylie, Tammy and too many more to name. The activities team go above and beyond.

September 2022

Google

Laura Hazel

When I came to work at Wellbrooke of Carmel seven months ago I didn't know what to expect. Over my time here I have forged strong bonds with both residents and co-workers alike. We are not perfect but we try our best to make each day better than the last, in order to provide a caring, loving and safe place for our residents, no matter what the need. I have been embraced here by everyone, and our home office support is knowledgeable and always there to help out. I love it here!

September 2022

Google

C Charis

September 2022

Google

jeri kiser

I have worked at Wellbrooke for over 6years and it is a wonderful place. Great staff, amazing residents, wonderful activities all day. Outings every week. It's a home and family environment. Love working here.

August 2022

Google

Carol Mack

A friend has her mother at this filcilty. The place is neat and clean. I have enjoyed being in the building and visiting with several other people. The staff seems to enjoy being able to help everyone out. I would consider this site as a possible for family members who would need this kind of help. Check them out and see if they can help you.

June 2022

Google

Steven Lambert

June 2022

Google

Alberta Weah

May 2022

Google

Julie Barnes

I have had the pleasure of attending many events at Wellbrooke of Carmel. In the short term rehab there is a wonderful camaraderie. You can tell that all the nurses care for their patients and want all recoveries to go smooth with the best possible outcome. In assisted living the residents are happy and interactive. They have wonderful social opportunities and beautiful common spaces to gather. The food is absolutely world class! You can tell that the chef loves to cook for others and he and his staff do an amazing job. Wellbrooke has a caring and knowledgeable community service rep in Wendy Carl. She takes the time to listen to the needs and concerns of all who encounter her. She has formed an advisory board to ensure that other professionals can work together to network to solve problems that impact seniors. Wellbrooke is an amazing and innovative facility.

May 2022

Google

Jamie Mcgraw

May 2022

Google

Christina Barnes

Best company I have ever worked for...still here after 7 years! I love our residents, their families, and my co-workers! Friday night happy hour with live music is the highlight of the week. Our staff works tirelessly to ensure the safety and health of the residents!!!

May 2022

Google

Jade Chilton

Awesome place to work. Great team, amazing residents. One big family here at WOC.

March 2022

Google

Jennifer Orr

We took a tour of Wellbrooke of Carmel as a potential long-term care facility for a family member. Samone with the admissions team was PHENOMENAL! The entire facility is gorgeous and is a place I would love to spend my latter retirement years. The facility was clean the rooms were spacious and the amenities were plentiful. If you are considering Wellbrooke of Carmel for yourself or a loved one, call Samone. She is amazing. She even helped us with guidance on what to do.

March 2022

Google

Chris Brannan

Very clean with friendly staff rooms are good size with nice views.

March 2022

Google

samone malone

I recently accepted my offer to become the new CSS at Wellbrooke of Carmel and get to wake up every morning knowing I have a great job. The entire staff truly has a passion for providing great patient care, creating a welcoming environment, and a wonderful work culture. I love working in a facility where I can genuinely say I'd recommend it to my family and friends.

January 2022

Google

Jenni Carrillo

Wellbrooke of Carmel is filled with friendly and caring staff. They are engaging to the families and the residents. There is always something fun and exciting happening in and outside of the facility. Wellbrooke of Carmel is positive place to b

November 2021

Google

Danielle Snyder

November 2021

Google

Lanae Satter

The facility is badly understaffed yet I was fired on my third day of orientation for not wearing khaki pants. Payroll ordered the shirts we are required to wear and the executive director fired me for being out of uniform even though the uniforms were out of stock and I had to wait for work shirts to arrive. Executive director gave me $60 cash during my shift to clock out and go find khakis, instead of ordering for me online. My experience prior to being fired: poorly staffed, manually lifting total care residents without any lifting devices (not even a gait belt) due to hoyer lifts not being charged, going dead while patient is halfway out of the chair, three days of orientation not one shower given, no oral care after meals, very bad yeast and breakdown on residents body (various areas), no water offered on shift or during meals, patient sitting outside near this pond for hours in extremely hot sun, no one even asked or inquired about him, offered him hydration etc., no assignment sheets for nursing staff to be familiar with resident's incontinence, conditions or acuity

June 2021

Google

Beth Bates

On a secondhand recommendation, my 87-year-old mother insisted on this facility for rehab after breaking a hip. My brother and I tried to talk her into going elsewhere, but she kept saying that her friend's friend said Wellbrooke of Carmel was "really nice." So on the day she was to be released after 11 days, surgery, and cardiac events, my brother and I made calls to the facility, unable to reach a human. We'd been in contact during the week, but St.V needed confirmation from WB. We called and called. It was a Saturday, but daytime. The voicemail indicated that they return calls M-F. I kept trying, because I thought it safe to assume SOMEONE would eventually answer the phone, given that people have loved ones inside. Finally, after several attempts over an hour, a person answered. He told me her room was ready and waiting. She was discharged around 5pm; I pulled up to the curb and had her wait in the car while I went to find someone. The entry doors were locked; there was no doorbell. No one in sight. I waited a couple minutes hoping a staff member would appear and I could wave them down. I started knocking on the glass doors and noticed a wheelchair-bound person at a table in the corner working a puzzle or something. I saw people who appeared to be employees on the second floor, but they didn't react to my presence. (You know when people see you and you know they see you, but they act like they don't? Like that.) After a few minutes the resident, who appeared to be in his 50s and recovering from a spinal cord injury or learning to live with a debilitating disease like ALS, wheeled over to me and through the glass was able to tell me he'd go try to find someone. [If you're that person, or a loved one of that person, how mad would you be about this?] Anyway, it was very kind of him, because getting around didn't look too easy. He found someone in the dining area(?) and motioned over to me. She moseyed to find someone else. About 10-15 minutes after we arrived, a man came out. I told him I was dropping off my mom. He casually retrieved a wheelchair. I handed him my mom's hospital discharge folder, a heart monitor that needed to be set up, and a bag, and he wheeled her away. Luckily my mom had her iPad with her, because she had no phone in her room and didn't have a cell phone. She was able to email me to bring her phone, charger, and medications, and that they weren't interested in setting up her heart monitor. There was some problem getting her medications that night, but I don't know details. She was lucky she didn't have to stay longer than 9 days. On the third day she finally found someone to set up her monitor, which was critical after cardiac events that kept postponing her discharge from the hospital. Today, two weeks home, she told me that she had a weird thing happen to her "at that place": The man in charge of bringing her meds came in to weigh her. When he entered she asked if he could turn down her thermostat because it was hot in the room. He charged her, came at this tiny, vulnerable old woman, hands outstretched as if to grab her, and yelled at her for "distracting" him from his task. "Well, you know I'm not a scaredy cat or a weeper," she said, but she was terrified, especially because she was supposed to trust this same person with her meds. She told me she wept to a nurse, saying "That man scares me, and I want someone else to bring me my medicine." She never saw him again, so maybe he was let go or reassigned to other patients. In any case, my mom did survive (1 star). The place appears to be clean; it's pretty sterile, not too homey, like a brand new budget hotel. I mean, the front of the downstairs looks JUST like the lobby of a Hampton Inn. Evidently the PT is good, so there's that (1 star), and Mom said the food was better than at St V. But gosh, I wouldn't want to go there, and neither would she, if there is a next time.

June 2021

Google

Neil Mack

April 2021

Google

Barbara James

Mom has been living in various facilities this past year and Wellbrooke of Carmel has been the best fit with wonderful compassionate care and cheerful and attentive staff. I am so thankful to have found this final home for my mother.

September 2020

Google

Kyle Parsons

Wellbrooke of Carmel is a fantastic community. Denise and Jessica are very professional and empathetic when it comes to meeting the needs of their residents. They've been an absolute pleasure to work with and I always feel comfortable referring my residents to their rehab.

March 2019

Google

Jes Trinh

My dad stayed here after he had a hemorrhagic stroke leaving him debilitated on his left side. He doesn't speak much English and rarely trusts anyone outside of my mom. Wellbrooke worked with us to get him adjusted to the facility. They recognized he was more comfortable with certain caretakers and therapists so they scheduled accordingly. They assessed and made changes based on his needs. He fell multiple times during his first few days because he's stubborn and refused help so they moved his room to be closer to the nurse. Eventually my dad really grew to like the staff and facility because they took the time to earn his trust. They also helped me by giving me great advice regarding his care and the process moving forward to ensure he had what he needed when he went home. They also follow up with me to see if he's ok or may need to return there. I'd recommend this facility for a loved one any day.

October 2018

Google

John Moore

My mother was diagnosed with cancer the staff made sure to make she was comfortable. Therapy was phenomenal and things were looking up then cancer decided otherwise everyone took great pride in making her feel at hom

October 2018

Google

Norman Patterson

Professional excellent food

April 2018

Google

Shawn Shep

August 2017

Google

Monica Oclander

Aqui estoy haciendo mi rehabilitacion y me parece un lugar competente, profesional, tratando a cada residente con el respeto adecuado. He quedado sorprendida con la habilidad de cada individual que ha trabajado conmigo, reconociendo fundamentalmente mis problemas y haciendo el esfuerzo para que vuelva a la movilizacion que yo tenia.

March 2016

Google

Jenny Bookwalter

November 2015

Google

Evelyn "frankandby" B

Caring for seniors with different levels of care. Clean Friendly