Bridges by EPOCH at Norwalk

May 2026

Ziani Carter

The staff at Bridges by EPOCH in Norwalk have been incredibly kind, compassionate, and attentive. They create a warm and welcoming environment where residents are treated with dignity, patience, and genuine care every day. It’s clear that the caregivers and staff truly care about the people who live there, and their dedication shows in everything they do. The community is clean, supportive, and thoughtfully run, making it a comforting place for residents and their loved ones. Thank you to everyone at Bridges by EPOCH for the kindness and professionalism you show each day.

March 2026

Heather McGhie

As an Aging Life Care Manager who is very protective of my clients and their families, I feel confident handing families off to Stephanie Riggio knowing they are in excellent hands. The community itself is beautiful, the staff is warm and attentive, and my overall experience has been extremely positive. I’m grateful to have such a trusted resource for the clients I serve. Stephanie has been an absolute pleasure to work with. Every family I’ve referred to her has shared how knowledgeable she is, but more importantly, how sensitive and supportive she is during a stressful time. Transitioning a loved one into a dementia community is never easy, and Stephanie consistently makes families feel informed, reassured, and cared for. I am so appreciative.

January 2026

Concerned

Big staff turnover. Not good for patients. Disappointing!

October 2024

Google

Sarah Lippman

My sister and I moved my Dad into Bridges about 6 months ago and have been so relieved. We are never worried about him not receiving the care he needs even when we can't be there. The environment is like a family - we know the attendants well and dad feels comfortable with them. It is a very down-to-earth community there. And his life and health have finally gotten stabilized! And the best part is we can go visit him as often as we like. Kudos to the team at Bridges!

February 2024

Google

JP Sebastian

We had to move our mom out of Maplewood because they could not give her the care they promised and everything at Bridges has been great. The staff there are friendly and have a great demeanor and they really take great care of our mom. She needs a lot of help and attention and she is getting it at Bridges. Before making the move to Bridges, we were always on edge and worried about what will go wrong next since her old facility would constantly send her to the ER without proper cause. Since the move to Bridges we feel so much more at ease that our mom is getting the right treatment.

February 2024

Google

Jason Berman

Bridges in Norwalk is a great facility led by amazing staff. Corey RN has done such a wonderful job implementing quality care with the residents. The entire bridges of norwalk staff is very welcoming and knowledgeable and makes you feel like part of the family!

February 2024

Google

Lisa C

Even with full time care, my aunt's situation at home was becoming increasingly chaotic and unmanageable. She was resisting care and becoming more and more isolated and lonely. Bridges has provided her with a caring community that understands her needs and challenges as well as the companionship she was missing. She is treated with dignity and respect by the entire staff. Her quality of life has been much improved has had my peace of mind as her caregiver. She even likes the food - which is no small achievement.

February 2024

Google

Lindsay Murphy

Welcoming and kind staff. Great communication with obvious how they care for all of the residents. Wonderful, clean facilities.

February 2024

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sudha kotha

November 2023

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Allison Silvers

Only been a few days, but its been FANTASTIC!! Space is gorgeous, staff are so friendly, food is quite tasty, and they are well-equipped to handle the confusion and emotion of a move. I am so relieved to have found Bridges!

March 2023

Google

Cindy Bess

I highly recommend Bridges by Epoch in Norwalk. My mother lived there for about eight months, and during that time she was treated with gentle kindness, respect, and loving care. As her memory continued to fail, the staff was sweet and very attentive to her. Mom benefited greatly from their skilled nursing and daily care, and I was always treated so thoughtfully whenever I came to visit her. The administration and front office staff were welcoming from the first moment of inquiry to the day she passed. The nursing staff was always helpful in answering my questions and attending to my requests. They took a real interest in my mom and met her changing need's immediately. Her care providers showed genuine love and appreciation for her, and for that and all described above, I am truly grateful.

February 2023

Google

Amy Householder

Bridges by EPOCH at Norwalk is a warm, friendly environment that naturally makes you feel at home. Inside the decor is calm and pleasing. The courtyard is blooming with vibrant colors that residents, families, and staff enjoy. If you are looking for a secure, homelike environment I recommend taking a look at this community.

January 2023

Google

Lewis Spero

Our team at Bridges goes above and beyond to make sure that our residents get the best quality of care. From the time they wake up, to breakfast, lunch, dinner and daily programs for the quality of life that they deserve. I am a proud member of this team,

December 2022

Google

Raymond Baldwin

September 2022

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Deborah M. C.

Their web classes have given me a better understanding of Dementia. As my Mom's caregiver, they have also helped me to manage her illness and care better.

April 2022

Google

Coree Baker

I am honored to be a part of this amazing team. Our caregivers are so knowledgeable about each individual person, ensuring their personal preferences and needs are addressed. The nurses address any chronic and acute issues, while being nurturing and understanding of their concerns and fears. Dementia can be very scary, and our staff is very flexible with the changes on a day to day basis. Our dietary staff take great pride in serving the best food, plated so it is also a feast for the eyes. Life enrichment engages every resident on their level, encouraging maximum cognitive stimulation and participation. Facility management/maintenance is as aware of each individual resident as well, and is engaged with them, and knows them personally. Our senior advisors are interactive with our residents, participating in activities and helping families with questions and concerns. The management team is always asking how we can do better, and never advertise “good enough”. We are truly a family, and always support each other, from families, residents to our coworkers.

March 2022

Google

arlene putterman

I have been attending the caregiver support groups hosted by Bridges by EPOCH at Norwalk for the past 6 months and can honestly say they have saved my life. From day one, Alecia Seaver, the moderator and other caregiver participants made me feel like I was part of their family. In fact we all wish we could gather together more than once a month because we look forward to getting together. Everyone shares their issues, asks for advice and learns from each other. I went for a tour of the Bridges by EPOCH facility in Norwalk, CT and was so impressed with the cleanliness, amenities, activities and experienced staff. I highly recommend other caregivers to join our support group and take a tour of the facility. I promise you won't be disappointed, only appreciative.

March 2022

Google

Diane Lansing

With the efficient and caring staff at Bridges-Norwalk, my clients, a husband and wife, enjoyed the smoothest transition to facility living that I have seen in my ten years as an elder care specialist. The Bridges staff worked tirelessly and quickly to set up my clients’ room to make it as comfortable and welcoming as possible. When my clients arrived, Addie Ricci, the director, spent the entire afternoon with them to make them feel at home. My clients have moved nearly seamlessly into their new life at Bridges-Norwalk. I continue to be impressed with the exceptional care my clients are receiving.

March 2022

Google

Jennifer Colby

I've had experience with Bridges since it opened a few years ago. It is a warm, comfortable place for people with significant cognitive issues. Epoch has a good reputation so I would have no issue recommending people check it out. And the food is actually really good; I've eaten in the community with my clients unannounced and Bridges delivers the quality of food promised during discovery.

March 2022

Google

mordechai hanover

Would highly recommend the Bridges-Norwalk team to anyone in need of memory care! Addie and her team are truly one of a kind! My company has been fortunate to see just how far they go for their families.

November 2021

Google

Dorothy Tagarelli

The team at Bridges went above and beyond to provide guidance and support through the challenging times surrounding placement of my client. They deliver care in a compassionate and concerned manner.

April 2021

Facebook

Bonnie Hojnacki-Dunitz

Bridges is the highest regarded assisted living in Norwalk for your loved one with memory concerns. The enhanced care of the well educated staff is exemplary! The family community atmosphere engages all residents and promotes a quality of life. The community is comforting and promotes engagement amongst residents. Dining and menus are 5 star restaurant grade. I highly recommend this community.

December 2020

Google

John Cullimore

Moving my mom to an assisted living facility was without a doubt the most stressful and worrisome time of my life. Now 89 and after living almost her entire adult life in the same house, this move was obviously very upsetting to my mom as well. I researched several facilities in the Norwalk, Darien area and finally chose Bridges. The decision was originally based mainly on the physical appearance of the residents and the building itself. It is a beautiful place. But how do you really know what goes on once your loved one is living there? That was my biggest concern. My fears and concern were soon answered. We had many family members that were attempting to interfere with my moms well being and it quickly escalated to a court matter. Stress level went through the roof. I write this review today knowing 100% that if it was not for the caring staff and management, this would have ended very badly. I cannot speak highly enough of Addie, the general manager. She is a rock but also one of the most caring people I have ever met. Her leadership saved the day. Now six months later my mom has slowly begun to make Bridges her new home. The staff is fantastic. Very caring people. I would recommend Bridges without hesitation to anyone looking for a memory care facility.

November 2020

Google

Laurie Pensiero

My words can not do justices to the quality of attention the Bridges gives to each of their residences . Their staff are well knowledge in their field and extremely friendly and fun and welcoming and go above and beyond 100% of the time. They create an environment that is above all. If you havent been in a Bridges by Epoch, you should.

October 2020

Google

Benjamin Mcgurk

I have worked closely with this assisted living facility in a business capacity for quite some time now. Attention to detail is paramount in providing optimal care for residents with Dementia. Bridges by EPOCH exceeds this with flying colors. They provide countless activities to improve the body, mind and soul. They also have individualized care within a safe and controlled environment. It would be a shame to pass this building up when looking for a new home for your loved ones!!

August 2020

Google

Melissa Dunsmore

The Norwalk Bridges is warm and welcoming to both residents and family members! What I appreciate most about Bridges is the respect given to residents from all staff members. Residents are treated with dignity regardless of their current condition.I enjoy participating in activities with mom and am always welcomed whenever I show up. I have learned so much from the staff about how to interact with my mother as her Dementia progresses. I model approaches from staff members to engage and re-engage mom for more meaningful visits.My mother is so much more than just a resident. When I visit staff members take the time to share how mom is doing today or an activity that she particularly enjoyed; they know her and know how to relate to her as an individual.The director, Addie, is very responsive. If I have an issue, concern, question I email and get a response the same day. I know from experience that issues-concerns I have shared have been addressed. Rather than defending her institution she consistently tries to make it better.From a physical stand point both residents and the facility are kept clean. Furniture is functional and comfortable. There are multiple places to sit and spend time with a loved one.I wish mom did not need Bridges, but I am glad and grateful that she can be there.

March 2020

Facebook

Elizabeth Branch

Warm, caring staff, totally clean environment

March 2020

Facebook

Dana Mcbride

The staff is wonderful. The center is new, modern, comfortable and easy for the residents to navigate.

March 2020

Google

Craig Oshrin

I have been at and have seen many senior communities throughout Fairfield County. A nice new building is only as good as the staff, activities, food, and overall attention to resident engagement. Bridges by Epoch at Norwalk seamlessly executes all of the residents and families concerns with top-notch services in all categories. If you or a loved one is thinking about senior community living Bridge by Epoch at Norwalk should be at the top on your list.

February 2020

Google

Ann Foo-Flowers

Norwalk Bridges give a huge amount of support to the community in terms of information sessions, caregiving support sessions and special events with crafts and food. Having attended information sessions on site, I am impressed with the cleanliness, respect and care-giving by the staff members. It is very encouraging to see how well the facility is run.

February 2020

Google

Vivian K

Bridges Norwalk has been an excellent resource for the community. They have opened their doors and services to those in need of information and support related to memory loss and care. I have attended for a year the information sessions as as well as webinars to support me in the care of my parents at home. Expressions of caring were also shown in activities that those outside of Bridges could attend. They were enjoyable and appreciated.

October 2019

Facebook

John Greenberg

My wife was diagnosed with Alzheimers in May of 2014. For the first two years she was living in the house as she normally did, even driving a car for the first year, after which her license was returned to the DMV in exchange for a permit to serve as her main identification.Her next two years was spent at home with me as her sole caregiver. As a caregiver it was beginning to take over my life, even though I was retired. I found that I needed to get additional help in the form of an aide to take care of her from morning until after dinner at night.At the end of 5-1-2 years I discussed the situation with my two sons, one of whom lived about 20 minutes from our home and the second son lived about 1-1-4 hours away. At this time I was very worn out and was sleeping very badly and I had to do something. The aid was keeping her in the home watching TV and taking her to doctors appointments and other personal errands. She was not in touch with her friends and rarely left the house. At this time a good friend of mine, whose wife also had Alzheimers, had just put her in the Bridges by Epoch, an assisted living home which only took in residents with Alzheimers or other cognitive diseases.Before allowing his wife to become a resident at Bridges he made a very careful study of Bridges as well as using specialists who spent time visiting Bridges and giving him a written report of the home. Being very impressed with the report he enrolled his wife in Bridges. He told me that the care was even better than he expectedBridges was built and opened for residents in the middle of 2018. The Residence consists of 4 living areas known as Households. Each household contains apartments, dining areas, TV room and libraries for reading or other quiet activitiesIn addition to normal activities Bridges provides entertainment for the residents such as, Arts and Crafts, music, live singers and many more activities that keeps the residents interested each and every day. There are also trips to local museums, beaches and other interesting things to see outside of Bridges.Bridges is very visitor friendly. Family members and friends are encouraged to visit the residents, whenever they want to come. Visitors are allowed to have meals with the residents in the dining halls during any of the three meals during the dayMy wife was very unsure that she would like going to the Residence. However she adjusted to Bridges and tells me that she loves the place. The residents are very kind to each other. If a resident is having a bad time they come to the resident with warmth which usually changes sadness to happinessCognitive diseases are very difficult for a visitor to see, but they also feel the closeness of the residents to each other. I would recommend Bridges to anyone requiring cognitive care. I would suggest that if you have a family member requiring cognitive care, visit Bridges and get a good feel for the place. The staff is very kind and helpful to the Residents and the physical layout of Bridges is ideal for these types of diseases.

September 2019

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Laurie Canning Pensiero

The staff are so welcoming and helpful and very knowledgeable they make the process as stress free as possible with attention to detail. Also the environment is so welcoming and well design to provide quality care.

August 2019

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Sharon Kaplan

Bridges by Epoch is extremely friendly, accommodating and one is warmly welcomed at every visit. This facility is top notch

May 2019

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Kate Uhry

A wonderful community - caring and attentive staff and a beautiful location.

February 2019

Facebook

Lisa Girden-Barkan

Wonderful kind people. Beautiful facility

August 2018

Google

Naldo Sanchez

Awesome place

July 2018

Google

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