Bridges by EPOCH at Norwalk

June 2026

Google

Andrea Graziano

Our family had a very good experience with Bridges and we are so grateful for the care they provided to our mom. The staff treated her with kindness, dignity, and genuine compassion, and it gave us peace of mind knowing she was in such caring hands. When we encountered an issue the leadership team took our concerns very seriously. They met with us, listened, addressed the situation, and took meaningful steps to make it right. We want to especially thank Mike Toce, who truly went above and beyond and showed my mom and our entire family an incredible level of care.

May 2026

Ziani Carter

The staff at Bridges by EPOCH in Norwalk have been incredibly kind, compassionate, and attentive. They create a warm and welcoming environment where residents are treated with dignity, patience, and genuine care every day. It’s clear that the caregivers and staff truly care about the people who live there, and their dedication shows in everything they do. The community is clean, supportive, and thoughtfully run, making it a comforting place for residents and their loved ones. Thank you to everyone at Bridges by EPOCH for the kindness and professionalism you show each day.

May 2026

Google

Miguel rosario

I attended the first concert for the summer concert series this year. The food, music and staff were great. The Executive Director Brenda and her team of Directors were present and very attentive. I look forward to attending the next concert.

May 2026

Google

Ziani Carter

The staff at Bridges by EPOCH in Norwalk have been incredibly kind, compassionate, and attentive. They create a warm and welcoming environment where residents are treated with dignity, patience, and genuine care every day. It’s clear that the caregivers and staff truly care about the people who live there, and their dedication shows in everything they do. The community is clean, supportive, and thoughtfully run, making it a comforting place for residents and their loved ones. Thank you to everyone at Bridges by EPOCH for the kindness and professionalism you show each day.

March 2026

Google

Ann Goodson

Lovely, warm and outstanding. A place you could put your loved one in and feel they would get the best experience possible.

March 2026

Google

Chris T

Staff is wonderful and truly understand dementia care and elevated assisted living! What a wonderful community for those looking for social engagement, independence and hands on care when it’s needed.

March 2026

Heather McGhie

As an Aging Life Care Manager who is very protective of my clients and their families, I feel confident handing families off to Stephanie Riggio knowing they are in excellent hands. The community itself is beautiful, the staff is warm and attentive, and my overall experience has been extremely positive. I’m grateful to have such a trusted resource for the clients I serve. Stephanie has been an absolute pleasure to work with. Every family I’ve referred to her has shared how knowledgeable she is, but more importantly, how sensitive and supportive she is during a stressful time. Transitioning a loved one into a dementia community is never easy, and Stephanie consistently makes families feel informed, reassured, and cared for. I am so appreciative.

March 2026

Google

Sara Lynn Leavenworth

I toured Bridges by Epoch twice over the past few months. Each time I left extremely impressed with the community. Everyone who works there genuinely enjoys their job. The Navigators program is a fantastic offering for a population needing more than assisted living, but not quite ready for full memory care. Stephanie Riggio, Senior Advisor, is an excellent representative of the community. She is attentive, answers questions thoughtfully and doesn’t oversell. It has been an authentic experience for both me and my clients.

February 2026

Google

Michael LaMagna

I have known Dean for years and he has always been one of the best in senior services. He is honest, hard working and always has the client's best interests at heart. He is one in a million.

February 2026

Google

Laurie Pensiero

My words can not do justices to the quality of attention the Bridges gives to each of their residences . Their staff are well knowledge in their field and extremely friendly and fun and welcoming and go above and beyond 100% of the time. They create an environment that is above all. If you haven’t been in a Bridges by Epoch, you should. Dean Brown, their Community liaison, is wonderful; his attention to detail and support for the senior community and local resources is exceptional and inspiring.

January 2026

Concerned

Big staff turnover. Not good for patients. Disappointing!

November 2025

Google

Jasmin Linares

Highly encourage people to consider Bridges by EPOCH. The team brings genuine warmth, respect, and expertise to every interaction, creating a safe and comforting environment for residents. This is where I would want my parents to live to continue having fulfilling lives.

November 2025

Google

Minette Zambo

The Team at Bridges by Epoch in Norwalk provide exceptional care and dedication to their residents. Their wholehearted commitment to quality care, effective communication and overall professionalism have touched a lot of lives, both residents and their families. Highly recommend!!

November 2025

Google

nico Brown

Outstanding memory care community! The team at Bridges by EPOCH at Norwalk is incredibly professional, compassionate, and attentive. They make a meaningful effort to understand each resident personally, and it shows in the quality of care provided. The facility is clean, bright, and thoughtfully designed for those with memory challenges. Knowing my loved one is safe, engaged, and well cared for means everything. Highly recommend!

May 2025

Google

Lexi Moore

All of the staff at Bridges at Norwalk take such good care of my dad - starting from the executive director through all the departments. They are so kind and have a genuine interest in ensuring that he and all of the residents are well cared for. Several who are in direct contact with dad learned that he also speaks French and they converse that way everyday. Meals are delicious and guests are invited to join anytime. The chef is very creative and accommodating. There are fun, daily activities to keep residents' bodies and minds active. In the image, dad was presenting to residents and guests about one of the books he wrote. Another resident author did the same a few weeks earlier. The staff sees each resident for the whole person they were before their memory began to fail and they strive to recall and celebrate their accomplishments. Everyone is treated with dignity. There is a lovely, safe outdoor space with nice sitting areas and a paved walking path plus a great rooftop area with frequent musical performances in the warmer weather. The entire team is wonderful and I highly recommend Bridges at Norwalk to anyone seeking a memory care residence for their loved one.

May 2025

Google

Douglas Thomas

The team at Norwalk is top notch! Gina, Stephanie, and Brittany are so welcoming and put their residents needs above else. With a laser focus on specific programming for those with memory impairment, they are in a class by themselves.

May 2025

Google

david norton

Bridges is the place for my father. We have total trust and confidence in them. They have been nothing short of amazing during the whole process. The facility is warm and inviting with activities, engaging social events, and good food!

May 2025

Google

Stacy Norton

Look no further for a memory care facility! Stephanie, Gina, Brittany and the whole staff at Bridges is nothing short of amazing! They are knowledgeable, supportive, and so caring. They answer questions with patience and understanding no matter the time of day. We are lucky to have found them! I know my father in law is in the best hands with no worries.

May 2025

Google

Brit McAdams

Bridges is a wonderful place. My dad is there now and we love it. Gina is a tireless advocate for your loved one. She's smart and honest and great at seeing the big picture of what everyone is going through. Simple things like the food being really good and the residents going on lunch trips (with no additional charges, etc.) are huge pluses. Jessica and Brittany are great and the rest of the staff is kind, friendly, and upbeat--which is beyond important. The most telling part to me is that when I'm on the phone with my dad and any member of the staff comes in (not knowing I'm on the phone), they are kind to my dad and joke with him. That to me is everything. It's an impossible time in life--having a loved one in memory care. We are just beyond thankful for Bridges.

May 2025

Google

Mary S

Working with Area Business Development Dean Brown at Bridges at Norwalk has been a great experience. Dean is always professional, reliable, and easy to work with. He takes the time to understand the needs as a healthcare provider and makes the referral process smooth and efficient. Dean communicates clearly, follows through on commitments, and truly values strong partnerships. It's clear he cares about the people he works with and the families they serve. He's been a great resource and partner the company I work with.

December 2024

Google

Cynde Lahey

What a blessing it was to find a place for our beloved mother, mother-in-law and grandmother to move to as it became too much for her to live alone in the home she had lived in for over 60 years. It wasn’t easy to convince her that it was the best answer but we thought she should try it out. Her quality of life has significantly improved in the 2+ months that she has been residing at Bridges. She is surrounded by friendly welcoming people, enjoys the activities and camaraderie of the other residents and the staff. Fun trips to local cafes, museums and the beach have made weekdays special. The care she has received has been truly a blessing. Her meals have been well-received and varied. A respite from preparing solo repasts, a time to be waited on and a time to enjoy mealtimes. Also, the holiday celebrations and musical entertainment offered makes it a delightful environment to live in. Cynde Bloom Lahey

November 2024

Google

Sheila Flinn

Wonderful, warm caring environment for my husband. I couldn’t ask for a better place! The staff, from the director, Gina, to the staff, everyone is extremely caring and professional.

October 2024

Google

Sarah Lippman

My sister and I moved my Dad into Bridges about 6 months ago and have been so relieved. We are never worried about him not receiving the care he needs even when we can't be there. The environment is like a family - we know the attendants well and dad feels comfortable with them. It is a very down-to-earth community there. And his life and health have finally gotten stabilized! And the best part is we can go visit him as often as we like. Kudos to the team at Bridges!

February 2024

Google

Lindsay Murphy

Welcoming and kind staff. Great communication with obvious how they care for all of the residents. Wonderful, clean facilities.

February 2024

Google

Lisa C

Even with full time care, my aunt’s situation at home was becoming increasingly chaotic and unmanageable. She was resisting care and becoming more and more isolated and lonely. Bridges has provided her with a caring community that understands her needs and challenges as well as the companionship she was missing. She is treated with dignity and respect by the entire staff. Her quality of life has been much improved has had my peace of mind as her caregiver. She even likes the food - which is no small achievement.

February 2024

Google

Jason Berman

Bridges in Norwalk is a great facility led by amazing staff. Corey RN has done such a wonderful job implementing quality care with the residents. The entire bridges of norwalk staff is very welcoming and knowledgeable and makes you feel like part of the family!

February 2024

Google

sudha kotha

August 2023

Google

Allison Silvers

Only been a few days, but its been FANTASTIC!! Space is gorgeous, staff are so friendly, food is quite tasty, and they are well-equipped to handle the confusion and emotion of a move. I am so relieved to have found Bridges!

May 2023

Google

Raymond Baldwin

April 2023

Google

Cindy Bess

I highly recommend Bridges by Epoch in Norwalk. My mother lived there for about eight months, and during that time she was treated with gentle kindness, respect, and loving care. As her memory continued to fail, the staff was sweet and very attentive to her. Mom benefited greatly from their skilled nursing and daily care, and I was always treated so thoughtfully whenever I came to visit her. The administration and front office staff were welcoming from the first moment of inquiry to the day she passed. The nursing staff was always helpful in answering my questions and attending to my requests. They took a real interest in my mom and met her changing need’s immediately. Her care providers showed genuine love and appreciation for her, and for that and all described above, I am truly grateful.

April 2023

Google

Amy Householder

Bridges by EPOCH at Norwalk is a warm, friendly environment that naturally makes you feel at home. Inside the d©cor is calm and pleasing. The courtyard is blooming with vibrant colors that residents, families, and staff enjoy. If you are looking for a secure, homelike environment I recommend taking a look at this community.

April 2022

Google

Deborah M. C.

Their web classes have given me a better understanding of Dementia. As my Mom's caregiver, they have also helped me to manage her illness and care better.

April 2022

Google

Dorothy Tagarelli

The team at Bridges went above and beyond to provide guidance and support through the challenging times surrounding placement of my client. They deliver care in a compassionate and concerned manner.

February 2022

Google

arlene putterman

I have been attending the caregiver support groups hosted by Bridges by EPOCH at Norwalk for the past 6 months and can honestly say they have saved my life. From day one, Alecia Seaver, the moderator and other caregiver participants made me feel like I was part of their family. In fact we all wish we could gather together more than once a month because we look forward to getting together. Everyone shares their issues, asks for advice and learns from each other. I went for a tour of the Bridges by EPOCH facility in Norwalk, CT and was so impressed with the cleanliness, amenities, activities and experienced staff. I highly recommend other caregivers to join our support group and take a tour of the facility. I promise you won't be disappointed, only appreciative. Arlene Putterman

January 2022

Google

mordechai hanover

Would highly recommend the Bridges-Norwalk team to anyone in need of memory care! Addie and her team are truly one of a kind! My company has been fortunate to see just how far they go for their families. Mark Hanover Senior Planning Services

January 2022

Google

Jennifer Colby

I've had experience with Bridges since it opened a few years ago. It is a warm, comfortable place for people with significant cognitive issues. Epoch has a good reputation so I would have no issue recommending people check it out. And the food is actually really good; I've eaten in the community with my clients unannounced and Bridges delivers the quality of food promised during discovery.

January 2022

Google

Diane Lansing

With the efficient and caring staff at Bridges-Norwalk, my clients, a husband and wife, enjoyed the smoothest transition to facility living that I have seen in my ten years as an elder care specialist. The Bridges staff worked tirelessly and quickly to set up my clients’ room to make it as comfortable and welcoming as possible. When my clients arrived, Addie Ricci, the director, spent the entire afternoon with them to make them feel at home. My clients have moved nearly seamlessly into their new life at Bridges-Norwalk. I continue to be impressed with the exceptional care my clients are receiving.

February 2021

Google

Vivian K

Bridges Norwalk has been an excellent resource for the community. They have opened their doors and services to those in need of information and support related to memory loss and care. I have attended for a year the information sessions as as well as webinars to support me in the care of my parents at home. Expressions of caring were also shown in activities that those outside of Bridges could attend. They were enjoyable and appreciated. The staff has displaced genuine care for their clients as caretakers in the the community of Norwalk and surrounding areas.

February 2021

Google

Ann Foo-Flowers

Norwalk Bridges give a huge amount of support to the community in terms of information sessions, caregiving support sessions and special events with crafts and food. Having attended information sessions on site, I am impressed with the cleanliness, respect and care-giving by the staff members. It is very encouraging to see how well the facility is run.

February 2020

Google

Melissa Dunsmore

The Norwalk Bridges is warm and welcoming to both residents and family members! What I appreciate most about Bridges is the respect given to residents from all staff members. Residents are treated with dignity regardless of their current condition. I enjoy participating in activities with mom and am always welcomed whenever I show up. I have learned so much from the staff about how to interact with my mother as her Dementia progresses. I model approaches from staff members to engage and re-engage mom for more meaningful visits. My mother is so much more than just a resident. When I visit staff members take the time to share how mom is doing today or an activity that she particularly enjoyed; they know her and know how to relate to her as an individual. The director, Addie, is very responsive. If I have an issue, concern, question I email and get a response the same day. I know from experience that issues/concerns I have shared have been addressed. Rather than defending 'her institution' she consistently tries to make it better. From a physical stand point both residents and the facility are kept clean. Furniture is functional and comfortable. There are multiple places to sit and spend time with a loved one. I wish mom did not need Bridges, but I am glad and grateful that she can be there.

September 2019

Google

John Cullimore

Moving my mom to an assisted living facility was without a doubt the most stressful and worrisome time of my life. Now 89 and after living almost her entire adult life in the same house, this move was obviously very upsetting to my mom as well. I researched several facilities in the Norwalk, Darien area and finally chose Bridges. The decision was originally based mainly on the physical appearance of the residents and the building itself. It is a beautiful place. But how do you really know what goes on once your loved one is living there? That was my biggest concern. My fears and concern were soon answered. We had many family members that were attempting to interfere with my mom's well being and it quickly escalated to a court matter. Stress level went through the roof. I write this review today knowing 100% that if it was not for the caring staff and management, this would have ended very badly. I cannot speak highly enough of Addie, the general manager. She is a rock but also one of the most caring people I have ever met. Her leadership saved the day. Now six months later my mom has slowly begun to make Bridges her new home. The staff is fantastic. Very caring people. I would recommend Bridges without hesitation to anyone looking for a memory care facility.

September 2019

Google

Craig Oshrin

I have been at and have seen many senior communities throughout Fairfield County. A nice new building is only as good as the staff, activities, food, and overall attention to resident engagement. Bridges by Epoch at Norwalk seamlessly executes all of the residents and families concerns with top-notch services in all categories. If you or a loved one is thinking about senior community living Bridge by Epoch at Norwalk should be at the top on your list. CRAIGO!

November 2017

Google

Naldo Sanchez

Awesome place