Charter Senior Living of Annapolis

May 2025

Doe

It is all sugar coated beware.

September 2024

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Jordan Desruisseaux

We recently moved my grandmother into Charter and I was blown away by how the staff made it as smooth and painless as possible. We felt very supported each step of the way. Suzi dropped everything and gave us a tour when we just stopped in for an information packet. She was always super responsive and just a text away. She answered every single question we could possibly come up with. Melaina is the sweetest and she has been so gentle and kind with my grandmother. Cindy was very patient and thorough with her assessments. Tabitha makes an amazing banana bread! She stopped and talked with us on more than one occasion during the intake and move in process. Our journey with Charter is just starting, but I can't imagine a better team to take care of my Nana.

August 2024

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Larry Jefferies

August 2024

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Gary Greenip

July 2024

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Lillian M

Update: My brother passed last week and was under hospice care. Staff at Charter was very supportive and caring throughout this difficult time. Special thanks to Joann the Care Coordinator, her kindness was much appreciated. My brother has early onset Alzheimer's and was starting to decline. Brent Matherly and his team were wonderful and easy to work with in the transition to a Memory Care facility. The set up is nice with beautiful grounds and areas for residents to walk inside and gather. Each cottage area has an individual kitchen. The facility offers onsite doctor visits, podiatry, dermatology and other amenities. Staff is compassionate and the rooms are furnished, compact but very liveable. The facility only offers Memory Care which is a big plus.

May 2024

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Evan Brohan

Recently attended an event with my family member. It was so much fun to see him and the other residents talking and interacting and enjoying the food that was prepared. The food was absolutely delicious. 100% not what I was expecting from a memory care community.

May 2024

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Isabella Hepp

My mother and I toured recently and we were very impressed with how clean and beautiful it is. Lauren and Emily were so informative on explaining dementia. We truly felt supported and the home made banana bread hit the spot!

May 2024

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Rachel Bilbrough

Great place, very lovely staff

May 2024

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Renee Crispens

This endeavor to find my loved one a home to live in has not been easy. Finally my worries and anxiety are over. The excellent care my loved one is receiving is so calming. This company has worked with our every need to get my loved one comfortably settled in. The professionalism shows at every turn from the little things to the very big importantonees.I cannot thank all of you enough to convey what I feel in my heart. This is is the place to take your loved ones for excellent care .

April 2024

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Nicki Dumaine

Friendly and helpful staff! Lauren & Emily are great!

April 2024

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Cory Moore

Stopped in to visit my grandfather and wasn't sure what to expect. The place was clean and smelled great. I was very excited when I found my grandfather because he was in a putt-putt tournament in the activities area. There was so much energy and excitement. Without a doubt, he showed his competitive side. Thank you for showing that he can still have fun.

April 2024

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Jim & Denise Wavle

The Staff at Charter are excellent, they receive training for Dementia and have a great programming calendar. I like that they have different themes each month for the residents to participate in.

April 2024

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Gracie Moore

Such a beautiful community. Every time we visit. The community and my aunts room is always clean. When we visit from out of town my aunt is always happy, clean and well taken care of!!

April 2024

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Judi Beyer

It was such a pleasure to visit my sister community Charter Senior Living of Annapolis today. I immediately felt comfortable as the team members welcomed me into their community. Everyone I passed stopped to say hello. The Executive Director took time to engage with every resident she passed. The community was bright, clean, and felt homey. There was so much to see! Pets were engaging with the residents; a group was playing golf; residents were making their own drink creations, and volunteers were bringing smiles. The layout of this community is a unique and awesome design for those with dementia, allowing room to walk freely and enjoy the outdoors at their leisure. I left this community smiling and fulfilled from everything I experienced.

March 2024

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Pat Gorman

March 2024

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Debra Harrell

Victoria (Executive Director) and her team are great. I am grateful for the caring workers here.

March 2024

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anne partello

I'm so happy I found Charter of Annapolis. My ex-husband Brent, has Alzheimer's/Aphasia. It's a horrible disease because he can't read or write and struggles with speaking. When searching for a memory care facilty for Brent, I knew I would have to find a place that Brent would trust, not only the staff, but the residents. I dropped him off on Nov.13th, waited one week to return, and when i did return, i had never seen Brent so happy & relaxed. I could tell he felt safe. The staff seemed to genuinely care about him, and they told me how easy he was to love. The next four months have been filled with activities, holiday events, luncheons, outings, etc., and Brent has participated in almost 80%. During that time, I have gotten to know the staff and the aids better, and each one of them is awesome. I thank God every day for finding Charter. It is a huge comfort to know your loved one is in good hands, and I thank each of the staff for taking such good care of Brent.

October 2023

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Eshetu Degife

October 2023

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Allison Schleicher

The nurses who administer flu shots could learn to read the room and not interrupt two people clearly upset over a family member's last few days. My sister and I were crying and upset, but they came in insistent on doing flu shots (like that would've helped anything). They should've just immediately left and maybe done it a different day if it was that important. The fact that it's been a year and I'm still annoyed that my last memory is tainted by the need to do a flu shot.

September 2023

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Daryl Hartley

We looked at Charter as my mom was being rejected from many places due to the fact that she was considered a "hard case." The tour could not have gone better - we walked throughout the facility and it was clean everywhere with absolutely no odors. Lauren was fantastic in answering all of our questions. My mom was not in Maryland, and Lauren took it upon herself to figure how to get my mom here and she found out that my mom's insurance would pay for at least some of the expenses - this was before we even put a deposit on the room. Lauren was informative, without being pushy - Charter is extremely lucky to have her as the face of that community - Lauren was simply awesome. She knew the names of every person living at Charter when we went on the tour. Ultimately, my sister found a place near where my mom was living (a few states away from Maryland), so we did not transfer her to Charter, but I was completely confident that they would have taken terrific care of her. I highly recommend checking out Charter if you have a loved one who is in need extra care.

August 2023

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Brian Madison

Staff very helpful

July 2023

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Lenore Shavell

charter of Annapolis is the most caring, beautiful facility. Everyone who works there is patient and kind. Patients are well cared for. The staff seems to know how to handle most any situation that comes up with the patience. We feel so fortunate to have found Charter Senior living Annapolis. We feel comfortable in knowing that they will always be able to handle my husband in any situation that comes up. Thumbs up to the management and staff! What a wonderful job they are all doing! Lenore Shavell Odenton, Maryland

July 2023

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Duffy McHugh

I thank the staff especially Ashley, Solomon and Kelly for helping Bob and me adjust to our new living arrangement. And for always being so kind.

July 2023

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Laurie Holman

We cannot share enough 5 star reviews for Charter Senior Living of Annapolis under new ownership/management. Our 91 year old mom started with onset dementia about 4 years ago and as difficult as it was to move her to a residence like this, it has been a great transition for her! The transition was way more difficult for my 92 year old dad and her kids. She has been there 2.5 months and thriving. The executive director, marketing associate and care activities coordinator along with the amazing nursing staff and, of course, the caregivers and chef are above and beyond. The food is fabulous, the building and rooms are newly renovated and very tastefully decorated. We are so grateful the timing worked out and were able to secure a spot for our mom after looking at many of the popular places in town! A true Godsend!

July 2023

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Christine Schulstad

The Annapolis team is wonderful. We are so grateful for the loving care provided. The new renovations are beautiful.

July 2023

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Vaughan Sawdon

What a nice place with caring people

June 2023

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Sonya Dillard

June 2023

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Laura Gardner

Kind caring staff

May 2023

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Kathryn Huston

April 2023

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Jenn Rossback

My loved one moved in 3 months ago. It was a really really hard decision for me to make but Lauren and Victoria were helpful in so many ways. My loved one is active and loves to walk all day. Charter Senior Livings fenced outside area is beautiful and goes around the building so the residents can walk around outside on nice days. She has made a good friend and is always happy when I see her. The staff is great and friendly. Facility is very clean and all updated. The meals look very good. I am Happy with my decision to move my loved one in to Charter Senior Living.

April 2023

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Robert Sansbury

Just toured today to see the renovations and new additions. Feels like a small town, home like setting for the residents. Lots of smiles from both residents and staff. And great smells coming from the kitchen.

March 2023

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bob sansbury

Great community. Dedicated and caring staff.

March 2023

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Tepa Washington

We were in a difficult situation with my father-in-law needing a place to live and Charter made all of the uncertainty a non-issue by being so quick to help him adjust to his new home

March 2023

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David Hedrick

Great facility the provides a much needed service

February 2023

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Marjorie Darling

This facility and their staff were excellent! My mom made such great improvement we were able to transfer her to an assistive living place. This was due to the staff! The director was great and we would recommend this facility for your loved one. Thanks to everyone, for giving my mom another opportunity to thrive!

February 2023

Google

Al Arrighi

Now that my wife has been at Charter Senior Living in Annapolis for 5 months, I felt now would be a good time to provide a review. Let me start by saying the decision to place my spouse, who has Alzheimer's, in a Memory Care facility was not easy, but one that had to be done. For over two years I knew that day would come and visited over a dozen Memory Care facilities. Waiting until the last second to find an appropriate place would not have been fair to her. While many of those I visited were nice, I just didn't get the comfort level I wanted. This is not to say those places were not acceptable, but rather not where I felt my wife could thrive to her fullest. My first impression where Charter stood out was their physical environment gave a home type feel. Many pictures on the hallway walls, separate dining room and common area TV room in each of the four wings, activity room, grounds where one could walk amongst trees and plants along with many places to sit outside. Another area of strong appeal is Charter is 100% memory care. Thus, the entire staff is memory care only. Whereas other places visited were a combination of independent and/or assisted living along with memory care. Management, caregivers, medical personnel, and support staff have all been a pleasure to work with. Not only do they listen to any concerns I may have, but they act on those concerns. Staff is rotated to each of the four wings in the facility resulting in each of them getting to know every resident and more importantly, each resident getting to know the caregivers and being made to feel comfortable. The daily activities provide my wife with the stimulation I could not provide at home. I am very pleased with the care she is receiving. I know when I leave after each visit, she is in good hands. That's all I can ask for.

February 2023

Google

Connie Dale

Visiting Charter Senior Living in Annapolis on Riva Road was a delightful and friendly place and the staff is welcoming. I loved the tasteful and comfy living rooms and the menu choices are fabulous! This place is impressive and I hope to bring my Aunt for a tour, so she can see how vibrant this community is!

January 2023

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TABATHE Canter

November 2022

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Lorri Tydings

Very friendly and knowledgeable!!

July 2022

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Kristin Lietzke

The transition of our loved one to Charter Senior Living Annapolis was smooth and completely seamless primarily because of Brent Matherly who helped us every step of the way - from residence evaluation, to form submittals, to contract signing, to move-in. Thank you Brent for your expert help and guidance throughout this entire process.

February 2022

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Drew Palumbo

Staff are very helpful and friendly. Highly recommend to families looking for a safe living solution for a loved one suffering from advanced dimentia.

November 2021

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Maggie Collinson

Since the change in management has finally been completed l feel that the level of care is good. Joey has declined as expected and the associates have continued their quality care. Everyone works together so nicely and everyone benefits. I enjoy getting to know all the departments and their mission. The food is good. The nurses are open to suggestions. I feel blessed that the love of my life is in such a fine assisted living. If my children have to ever find a place for me l hope they take me to Charter.. May God bless you all

January 2021

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Tina Marks

Wonderful team of devoted, caring, seasoned professionals who became FAMILY to my Mom and kept her safe and well throughout COVID19 crisis.

January 2021

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Terima Clark

We needed a safe and comfortable place for my grandmother, who suffers from Alzheimers and dementia, to reside and to be cared for while my family took care of the details and process of moving both my grandparents to Virginia from Maryland. Somerford Place provided that and more. My grandmother is doing well which is evidenced by her laughter on phone calls and her pleasant demeanor when we visit. She eats well and engages with the staff. We even got Comcast to hook up cable TV in her room. Sherry and her team at Somerford Place stepped in and helped us when we needed and they have taken great care of my grandmother. The nurses have been great and have kept us informed and in the loop regarding my grandmothers care. Whenever we have questions, they answer them and speak to us. We plan to pick her up this weekend and bring her here to Virginia to her new home. I am thankful that we were able to rest well every night knowing she was being well cared for; that alone made a WORLD of difference in this difficult process of orchestrating a move that has had so many moving parts. Thank you Somerford team!

October 2020

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Kenneth Malberti

This Assisted Living Memory Care Facility was recommended to us and it was the best one we got. The staff and associates are the greatest we ha e seen. They are well trained and are very concerned in the job they doing. They treat their residents as if they were their own family.

October 2020

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Operation Lucky Penny

My mother has been at Somerford for 12 months once her dementia was no longer manageable at home. The staff is attentive and mom is well cared for. I dont know how they do it but she eats for them, takes medicine for them, and even showers for them. We are grateful to have found a place that we are so confident in to help care for mom.

October 2020

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Terry Schleicher

The administration and staff at Somerford Annapolis have taken loving care of my dad for over 4 years. We could not have found a better place for him. We are so grateful for all they do, especially in these trying times. Front line Heroes!

April 2020

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Fatima West The Caring Nurse

Great staff

January 2020

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R. A. Whitfield

My wife lived at Somerford Place Annapolis for 19 months through April 2019. In that time, I always believed that her care was in the best possible hands.

December 2019

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Donald Bouchard

My siblings and I were suddenly thrust into finding a long term memory care facility for our father, in days, not weeks. We used county and state department of ageing lists and internet searches to find a facility in our local area that could meet our needs. We toured several facilities and were impressed by the Five Star Senior Living properties we visited. We were given an extensive tour and all of our questions were answered. We selected Somerford Place for the convenience of the location, the fact that it is 100% long term memory care and knowing that as a Five Star Senior Living, we would be in good hands. In the three months that my father has been a resident we have found it to be the perfect choice. I have found that every staff member is dedicated to providing the best experience for the residents. They are well trained in the skills of their respective positions. But the one thing that doesnt come from training, per se, is their love of providing for the residents and families. To a person, every staff member cares about the welfare and well being of the resident. They also understand the trying times for the families, and do everything they can to make sure that everyones needs are met. I highly recommend Somerford Place Annapolis.

November 2019

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Marv The Entertainer

I toured this facility for a friends mom and I must say that I was blown away by the professionalism of the staff and the cleanliness of the facility. I made a 10 star recommendation to my friend. It was absolutely awesome. My hats off to Fatima and the rest of the staff.

October 2019

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Liam Noble

I recently toured this facility for a family member. Im very impressed with level of professionalism of the staff. Somerford is perfect for any family to consider who is dealing with a loved one in need of memory care. The Director Fatima Davidson and t her staff are excellent. I highly recommend Somerford Place Annapolis.

October 2019

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Sherrie Polen

A family member was a resident here until he passed away recently. He was always well cared for, and when I visited, his room, as well as the rest of the building, was very neat and clean. He was happy here, and other residents that I could observe seemed happy and well cared for as well. I highly recommend Somerford Place Annapolis.

September 2019

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Avery Clark

Excellent facility. Excellent staff... (Especially ED Heather Junta Fatima West-Davidson). I could not recommend a more caring, attentive professional staff to care for your loved ones..... Every need is met the place is always super clean around the clock. Memory loss (whether Alzheimers or Dementia) will be thoroughly diagnosed your family member lovingly cared for....

August 2019

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Sharon Welsh

This year the decorations at somerford place were outstanding and amazing. The courtyard was dazzling. The residents along with family and friends were thrilled. Kudos to Sherry and Martha for doing such an amazing job!! The family party last night was so much fun and entertaining. Rod and his staff served delicious food!!! The staff always do a great job

July 2019

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Leslie Albertson

Somerford is *the* place for Alzheimers and dementia care. All of my clients whove moved a loved one into Somerford rave about the attention, care, and thoughtfulness.

July 2019

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Karen Crosby

My father was a resident at Somerford Place. We were happy with the care that he received. The nurses were very caring toward him. The director, Heather was so wonderful with him.

January 2019

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Gayle Fogleman

Excellent place for my sister. The staff are AMAZING‼

September 2018

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Email2 Md03

Somerford Place of Annapolis is an ideal option for any family to consider who is dealing with a loved one in need of memory care. A safe and serene environment is provided by a staff consisting of many long-time employees. I meet many families and frequently recommend Somerford, I know care of an exceptional quality will be provided as well attention to detail. Jennifer McAndrews Director of Operations Synergy HomeCare of Anne Arundel County

June 2018

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Susan Kraus

My uncle resided at Somerford Annapolis for 7 years. His staff in State house provided him care that was above and beyond the norm in this industry. He never had any skin breakdown from incontinence or when bedridden toward the end of his life. The chef, Deena, did a wonderful job and was often seen helping residents eat who could not feed themselves independently. GNAs Aseelah (there for his 7 years) and Tamara took time to know my uncle and how to best care for him. His nurse, Lucy, provided consistent quality care throughout his 7 years. Sherry in admissions was also supportive and involved in his care over the past 7 years. Thank you all for you care and compassion.

May 2018

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Mark Vahlkamp

I was afraid that the move would be a problem, but Sherry Gilde and the staff made the whole transition smooth as silk! Mom loves her new digs and the staff couldnt be more accommodating!

February 2018

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Catherine B

My thanks to everyone at Somerford Place for the fine care they provided my father for the last 8 months of his life. Everyone from the director, Heather, to Sherry, the coordinator, to Joy (and all) at the front desk, and Fatima (and again all) in the medical office...my sincere appreciation. I would also like to thank all my fathers aids who tirelessly continued to provide professional and heartfelt care for my father, but also me! I highly recommend Somerford Place of Annapolis to future families needing special care for their loved ones.

June 2017

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Nat Belkov

Navigating a loved ones needs and placement in a memory-care facility can be a harrowing experience. I must convey the superior guidance and counseling Sherry Gilde provided me and my family in a very emotional time of our lives. Sherry and all at Somerford Place have shown compassion and most of all understanding and care to the person who will reside with them and who needs it most. I am very impressed with the facility itself and the warm, home-like environment. Very, very special people committed to the care of the challenged elderly are our angels, and Sherry and Somerford Place top the list! I hope all will find these comments helpful.

March 2017

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Linda Swartz

Well maintained facility clean, has a home like feeling not clinical Employees are always professional, pleasant and helpful when you visit. The staff attitude of caring for the residents in a safe environment starts at the Executive Director down to all employees.

January 2017

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Monica Evans

Our mom has early onset Alzheimers disease. She is still very active and loves to walk. She is thriving at Somerford Place because they have a corridor which goes in a full circle so she can walk to her hearts content without getting lost. The staff is wonderful. My father, brother and I have gotten to know them and they take excellent care of her. Mom especially likes Charlies cookies. We feel so fortunate to have found Somerford Place as mom is now safe and happy.

June 2014

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Chuck Severe

This facility is paramount compared to the other facilities in the area. The staff is wonderful, and the building is very clean and well kept!!!!