The Mayflower at Winter Park

January 2026

Sopndra Maness

Phone service is terrible for the nursing. Static is so bad you can't communicate with your loved one.

May 2025

Upset Patient

Since I know, this review will never post to the overall ratings in order to keep this facility and its reputation spotless I will just state my case honestly and hope somebody will care enough to listen to what I have to say. Years ago, my grandmother was a temporary resident at The Mayflower (Allerton Cove specifically) to recover from hip surgery at the age of 80. The care and facilities were unbeatable, and I used to brag about the level of assistance and compassion on all levels. I noticed the latest or last five-star review was posted August 2024. Why? I think I have the answer. My mother is there currently, and she raves about the staff while also complaining about the lack of transparency. The communication between The Mayflower and visiting doctors, surgeons, and nurses from outside is reprehensible. She is often in tears and can't seem to get any straightforward answers as to her care. She's being told many different facts and figures in regard to her cost of her stay and Tricare coverage. She is being frightened and fears she will never be released because she is just a money machine. I am thoroughly disappointed that such a distinguished operation has descended into a failing healthcare system here in Central Florida. My entire family and I are native born, and Flo grown. Besides everything else I have stated there's more to be told. The security detail at Allerton Cove have been harassing me and even stalked me to my vehicle one night because they are evidently in my opinion either prejudice or on a complete POWER TRIP! I am not familiar with after-hours visiting procedures and parking is not easily accessible. I have been berated and belittled on more than one occasion, and I am fed up with their behavior. The lack of straightforward signage for such procedures is unacceptable. I don't understand why there is literally a red "call" button (which apparently is only for emergencies and hence no signage to state such) six inches away from a smart box setup that is confusing to anyone who is unfamiliar with how to get security to let you in. I was treated like a child being scolded by a parent. But wait, it gets better. A newly hired guard was on duty for a few short days and went on his power trip as stated before. I was dropping off my handicapped wife under the porch driveway because the disabled parking spots were all taken. The guard snapped at me and my wife who was literally grabbing her walker on wheels from the back seat in a sarcastic tone that we could not park there because they were expecting Emergency vehicles for patient pick-up. The vehicles had not even arrived yet and if I had even seen any sign of them approaching, I would have gladly complied. As a military veteran I respect the importance of clearing the way for First Responders. No sympathy or helping hand for my disabled wife who has mobility issues herself, just ATTITUDE. Again, I am not up to date on every procedure the Mayflower has, and I own that. However, a little respect and courtesy is apparently too much to ask for. I asked the front entrance employee behind the desk for the guard's name, and he aggressively snuck up behind me then when I turned around, he was in my face and shoving his badge at me. No regard for personal space. I proceeded to show him my military "dog" tags and told him I served my country so that he could enjoy the freedom I provided. His response was disgusting considering it is Memorial Day weekend. He said "you didn't serve for me or anything on my behalf" as if he were exempt or special. It didn't stop there. When I was done visiting my mother between five and eight PM on Friday, May 23rd and exiting the building to retrieve my car all the way around the back and a great distance away from his "post" if you will, he stalked me and followed me to my vehicle. At NO TIME was I a threat to him or his job performance so there was no need for this behavior. As I was inserting my key to get into my car he stood behind my vehicle and took pictures on his PERSONAL cell phone of my car tag. I said to him I was legally parked in the handicap space and had an official Florida Disabled parking permit and he said with a sarcastic tone "have a nice day". Unfortunately, I never actually looked at his badge to get his name, but a yellow piece of paper with a "warning" was left on my windshield. I can't say for sure it was the same person, but the initials were "RI". I don't want that guard anywhere near me or my wife again as his voice and actions were a threat to me not the other way around. I don't know if the security detail at Allerton Cove and The Mayflower itself are subcontracted or outsourced, or if they are hired through the Mayflower permanent employee register, but either way their actions and behavior go well beyond the best interest of The Mayflower and Allerton Cove. My mother will be staying there a while longer and this kind of treatment will be well documented, and I have already spread the word. I sincerely hope anybody associated is listening because there are many elderly residents occupying rooms there and since I have spent so much time there, I have conversed with other people who have family and loved ones staying there and are displeased with communication and lack of authority also. As stated earlier, I can see why the glowing reviews have faded off a bit and there aren't as many satisfied customers as in the past. I sincerely hope these issues are addressed immediately and the proper course of action is taken to correct this behavior and restore my faith and the good reputation that I know The Mayflower has worked so hard to sustain.

August 2024

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Cheryl Thomas

July 2024

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bibi kadir

March 2024

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Conchita Gutierrez

March 2024

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Kim Nichols

March 2024

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Brendan O'Donoghue

January 2024

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J S

Great!

November 2023

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Anita Garlock

August 2023

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Aislin Kelley

This place is very nice, and they treat the residents with respect and consideration. Elvis is wonderful, and a great director. He listens to new ideas and puts them into action. He, and the other management have been very helpful and set high standards for the staff. Thanks Elvis!

May 2023

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Peter Garcia

Very beautiful apartment

May 2023

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Mary P

Yo they hired a bunch of dining staff bc they expanded assisted and Y'ALL the dining room looks so good, the staff is amazing and on it and gosh they're so cool

April 2023

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Rust Belt

April 2023

Cindy Gennell

Absolutely wonderful care and environment. Service is fast, efficient and friendly. Staff members are fully invested in patient’s wellbeing. Environment is quiet and peaceful while offering frequent opportunities for entertainment and interaction. Dining is especially good and offered either in room or in pleasant dining room and served by personal orders and individually equivalent to dining out. Ten stars !!

March 2023

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Rigoberto Rielo

Great place

January 2023

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Soraya

January 2023

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Evelyn King

Celebration of life for WDW Tour Guide Sister who was a resident.

November 2022

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Amber Wilnau

November 2022

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Sandra Milena Rodriguez Gomez

November 2022

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Tenisha Johnson

The roads are horrible inthis area

November 2022

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Anntoinette Smith

My client was here for a month Clean faculty Fully staffed Nice employees The women that ran the rehab area was professional and on top of things

November 2022

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merlene sims

October 2022

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Carmen Gerena

October 2022

Hillary Bressler

Awful depressing place. Do not move your loved one here. The building is a fire hazard and death trap. Their garage flooded and their so called generators failed during Hurricane Ian. Many residents are not living in hotels while these ding dongs figure it out and fix this building that they have neglected. Do not believe these reviews. The residents don't want to complain as they fear getting kicked out like my mother did for memory issues.

September 2022

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Mary Phillips

Front desk hold it down

July 2022

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Gleidy Zorrilla

I went to assist a client 3rd party from my observation this place is clean, treats the residents nice and respectful and their meals are restaurant quality

July 2022

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Benito Fernandez

The best place for retirement.

June 2022

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Garris Molden

Beautiful residence. Lots of space, new expansions and wonderful staff!

June 2022

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Jerell Bennett

Nice

May 2022

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Lydia Acevedo

May 2022

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Brian

May 2022

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Gerald Massa

Is it her friend who was there currently for rehab. Seems to be a well-run facility.

April 2022

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Susan Rogers

Of all the decisions I have made in my life, moving to The Mayflower has been one of the best. My children are satisfied knowing i am in a community with exercise , medical facilities and 24/7 security. . There are friends and activities galore. The food is delicious. Aging has been made easier and more rewarding by my move to The Mayflower.

January 2022

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William Laubach

Beautiful grounds and facilities. Staff are professional, caring and always available. The quality of care is second to none, with several levels of care for residents. My grandparents have lived here for 10+ years and have been very happy.

October 2021

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Rell Hellrell38 Bennett

July 2021

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Jeni I

Picked up my friends mother. Very friendly staff and clean facilities.

October 2020

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Rohan Singh

Really excellent place with great service.... May be pricey

August 2020

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Rose Carmelle Jean

Friendly place

August 2020

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L'Homo Sapiens

Clean and peaceful place for workers.

July 2020

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Dawn Snyder

Its really well kept even with all the construction!! Employees are kind, professional, and warm. The residents appear to be happy and well cared for.

July 2020

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Mario Felix

Excellent place. Excellent staff.

July 2020

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Diane Dobry

Really beautiful grounds, nice rooms and activities. Got to try the dining room with my mother and they were all very friendly. Im not ready for it but if I can, when the time comes i would live this place.

July 2020

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Curtis Bellamy

Nice rooms, with mini fridge.

July 2020

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Laura Brecht

Beautiful place! The patents seem very well cared for. The staff are super warm and friendly.

May 2020

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Rachel Adams

What a wonderful place! Learned about them through the Lake Forest Living Magazine, and have been recommending you to everyone! Thank you

April 2020

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Philip Suomu

Im not certain why I didnt rate this before but my mom spent 8 years here and loved every moment. From the friends she made to the excellent food to the exceptional staff, all was great. I always enjoyed visiting here. She once remarked that she should have moved here earlier! Great grounds, good activities on and off campus.

March 2020

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Vinnette Brown

Staff pleasant

January 2020

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Curtis Coaxum

I have a friend there who is very dear to my heart. The place is so clean and the staff is very respectful. She is very comfortable and who could ask for more. I just wanna say to all Thank you for making my friend comfortable. Her hair is well taken care of and her clothes are always clean. I was able to bring her little dog to visit her and that was a blessing to her and me. I cant say enough about this place. Keep up the good work.

January 2020

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Susan Furner

well, I live here but generally every thing is good. Lage amount of choices and varied menu. In the Grille the best hamburger i ever had. The atmosphere is very nice in the newly decorated dining room including a bar. The Grille more like a English pub. Eat at thd bar or table. You can get same as in the dinig room plus hamburger,hot dogs or sandwich. A bit more casual than the dining room.i have had the fish different ways and all good, beef, veal picatta, chicken done different ways. Vegetables good and varied and deserts delightful. For special steak,.lobster and good cuts of more expensive fish. And for the health concious some more healthy choices

January 2020

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Gayle Marie Stanich

Ive not dealt with them personally.. I have a friend who is a resident there.. she loves it there.

October 2019

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Rod Villemaire

great hair salon there open to the public with a very friendly staff. Erika there is very good at what she does and keeps a great conversation going. I look forward to every visit there. only go there for that reason thankfully I am still too young to get in there. 🙂

October 2019

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Andrew Plantagenet

One of the better retirement resorts in the Central Florida region.

September 2019

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Sylvia Castro Rivera

Very Beautiful. & nice place

August 2019

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Peter Cazella

Very very impressed staff and all was awesome cant wait til i can go there

April 2019

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Gayle Marie Stanich

Beautiful details inside and out. Friendly staff.. Attentive. Relaxed atmosphere.

December 2018

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Andrew Bell

Very nice appointments, wonderful layout, little shops for residents inside. The Christmas decorations were outstanding, one of the most beautiful Christmas trees Ive ever seen. The staff seems to care about the residents.

August 2018

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Jessica Macwithey

An amazing time at the 7th annual Night of Fire great for children and families and everyone whos interested in learning something new in the art world

May 2018

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Kristen Richard

The Mayflower is an incredible community! The staff is friendly, knowledgeable and genuinely cares about each and every resident. If youre looking for the best senior living community in Winter Park - the Mayflower is it!

February 2018

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M Huston

This is the best long term care facility I have seen in Central Florida. It also has short term care for those who have been discharged from the hospital, but not yet ready to be on their own.

October 2017

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Ryan Flickinger

The whole community is very nice and receptive, my family loves it down there

April 2017

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Carolyn Shaffer

I did intense research on where I was going before I had my surgery. I visited and interviewed the different places and called Tallahassee, FL, to make sure everything was spot on. I was at the Mayflower for two weeks and, really, could not find any single thing to complain about. The food was excellent, especially the home-made soups prepared each day, The staff are like one big family and all help to get the job done, if that is what is required. No complaining at all. The physical therapy staff are wonderful. They work seven days a week and each patient is important to them. If I have to go for therapy again, I hope they have room for me. Awesome place. Carolyn Shaffer