Belmont Village Buffalo Grove

June 2024

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Michelle Hunter

I normally do not write reviews, but because of the care my mother and mother-in-law have received over the past 4 years at Belmont Village Buffalo Grove, I wanted to share my experience with anyone looking to make this difficult decision. Our family has found consistently, that all of the staff is kind, compassionate, and respectful to each and every resident and family member. They know everyone's name and always greet you with a smile. The facility is always clean and cheerful, the food is good and there are many activities that the staff encourage the residents to participate in. The residents are well cared for and the PALS always acknowledge and talk with the residents - with a smile. As in any situation, there are difficult times, but I've found the administration to be receptive to feedback. Thank you Belmont for being a great option for residential senior care and for helping our aging population, age with dignity.

September 2023

Google

Stephanie Badzioch

My dad lived at Belmont in BG for two months before he passed away. Pros: - Belmont's staff is great at communicating when you're first getting on board. They will make you and your loved one feel welcome and help you in any way they can. - I really can't think of a single time where I found my dad sitting in his soiled garments which tells me that he was changed often enough which I appreciated. - "PALS" are what they call the caregivers, and there are definitely a handful of outstanding PALS who went above and beyond to make my dad feel comfortable. (Shout out to Peter, Muhamood, Gita, Christy, and Julie!) - Their nurses were also exceptional; Joel and Vanessa were just lovely and really on the ball. Cons: I had to deduct one star from my review for two reasons: - One big complaint I have is regarding the response time when my dad needed help. I don't know what the standard response time is at other places, but when my dad would pull his cord, it would take anywhere from 10-35 minutes for somebody to come. Sometimes they would come, turn off the call light, say they'll be right back and then not come back. It was usually closer to about 10 mins. but there were several occasions where it took over a half hour for somebody to come and help. Even 10 minutes feels like forever for somebody like my dad who suffered from dementia. - On February 27th, I paid the $2,500 "community fee" (which I must say was kindly discounted; it's supposed to be a full month's rent), as well as over $7,500 for March's rent/care. My father passed away on March 1st, and I had his room cleared out by March 3rd. Belmont's administration made it VERY difficult to be refunded. While this was obviously the last thing I needed to be dealing with at the time of my dad's death, I felt it was completely unjustifiable that they would keep all of that money for March when my dad passed away on March 1st. Unfortunately, Belmont didn't see it that way; I was told "we charge on a monthly basis - not per diem". After numerous emails back and forth with the Executive Director, I was able to recover about 70% of the fees I had paid. Despite my two big complaints, I would still recommend Belmont for your loved ones... they made a very difficult time feel a lot less lonely.

June 2023

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Riso Troy

June 2023

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Gary Meyers

My mom moved in yesterday. Great experience. Staff friendly and professional. Very clean facility. So far I have nothing but good things to say.

June 2023

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Treasure Butler

January 2023

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Veronica Kacherova

I had a wonderful time today touring the facility with Jodi Weinberg! She made me feel welcomed and was amazing at describing the services offered at Belmont Village. If you or someone you know is looking at assisted living options for their loved ones, reach out to Jodi Weinberg for a tour, you won't regret it!

January 2023

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Jon Omalley

very nice

December 2022

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Eileen Paul

I have been happy with my mom’s care. In general I find the staff is kind and willing to help. I feel that if we have any concerns or issues that they are taken seriously

December 2022

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David Hunter

I have worked in many senior facilities and have had family members in such facilities and by far Belmont in Buffalo Grove is superior to any other place I have seen! Thank you for the excellence that you deliver!

December 2022

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jan grz

My friend has been living there for a few months. Whenever I visit the staff is friendly & very helpful. Belmont is very clean & the staff is very accommodating. It is a much better place & the care she gets is so much better than the places she has been before. It's a pleasure to visit her there. The menus each day sound great & my friend says the meals are delicious!

December 2022

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Simonsimon Simon

It's pretty nice there most of the staff are really good people and care about the clients wellbeing and their happiness very clean environment.

December 2022

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julie cichowicz

Very nice. Best place I’ve visited of this kind!

October 2022

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Kathy Jo

Belmont Village was the perfect place for my mom. The nurses and PALs were so attentive and so friendly- I couldn't have asked for more. Even the dining room staff got to to know her, helped her with selections and always knew her favorites. When we first arrived, they made us feel so special. It truly is a "family" there- from the time you are greeted at the front door, to knowing that there is someone watching and attentive at night. Wonderful place!

October 2022

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Steve Lasson

May 2022

Anonymous

April 2022

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Diane Buckley-Lee

Sue at the front Desk is so kind and friendly. All of the staff I spoke to were just as nice. Such a friendly and welcoming environment.

January 2022

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Valerie Gaines

Belmont Village is a great community. All the staff and residents are very warm and inviting. Moving my dad in was a smooth transition and he felt so welcomed and comfortable.

January 2022

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Matthew Sindelat

November 2021

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Romi chopra

This is a beautiful Senior assisted living facility. Like a 5 star hotel, with great staff, services, systems. The structure is clean, organized, well maintained. Staff is very friendly and nice.

August 2021

Diana Meldman

BV, Buffalo Grove is the best of the best. I have high praise for the staff members. The group leaders WERE very professional and did a wonderful job. I saw different leaders in different group settings and I was HIGHLY impressed by all of these WONDERFUL people. The care, the staff, the many wonderful and different activities were on a high level. The residents were respected. The rooms I remember as BEAUTIFUL and homey as well as the public areas. The food was DELICIOUS!!! I write this in the past tense because I was there for visits in the past. All of the staff members were super friendly and WELCOMING into the facililty. I LOVE BV!!!

December 2020

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Misha Vilenchuk

I visited this community last month, and what is most impressive is how much their staff REALLY cares about their residents.

November 2020

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Jennifer Roman

I cant say enough about how much The great team at Belmont has bent over backwards to make my Aunt feel welcomed and important there during a difficult transition. She came in right at the beginning of COVID, but they really went out of their way to make her feel special. There has been ups and downs, but I found that they were really responsive to all our familys concerns. Couldnt ask for a better partner in caring for our loved one. Its been since July and my Aunt loves it there and her new life after moving in from out of state. Debbie, Jorge, and all the PALs are absolute saints!

October 2020

Google

Claude Valera

Belmont Village Buffalo Grove is a great place to have your loved one reside. Belmont Village Buffalo Grove is there to care for those who are living with Alzheimers disease and other memory-impairing conditions. They meet the unique needs of those who are memory impaired. Belmont Village Buffalo Groves overall goal is to provide serve with dignity, respect and the best quality of life possible. I highly recommend!!

July 2020

Google

Sabreen Williams

December 2019

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Lara Alabi

I happen to work here on temp but over all they are excellent.

November 2019

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Gary Wleklinski

My mother moved to Belmont Village of Buffalo Grove ten months ago after a short stay at another assisted living-memory care facility. Unfortunately, nursing-aide staffing in the assisted living unit of that former facility was not equipped to support my moms increasingly demanding physical needs so we were told that she was going to have to be moved to memory care despite the progression of her Alzheimers not yet requiring such a placement. We said no and started looking elsewhere. Thankfully we discovered Belmont Village. Management at the Belmont Village facility was able to offer my mother a very nice apartment on an assisted living wing that was well staffed to meet Moms physical needs while independently placing her in the Circle of Friends activity group that best matched her level of cognitive ability. Mom loves living at Belmont Village and calls it home. To think just over a year ago, she had reclusive tendencies living alone in a house with the shades down all day and no longer initiating social contact with her neighbors and friends. The staff at Belmont Village has done an amazing job helping my mother emerge from her cocoon. She is socially active in her Circle of Friends group and participates in most planned activities each day. Her favorites include bingo 3 times a week, entertainment twice a week, a weekly wine and cheese social and other special game events when offered. Her memory and cognition are challenged every day throughout the day with personalized activities and her physical needs and personal hygiene are well cared for. Also Josephines Kitchen offers lots of healthy choices including fresh seasonal ingredients; the meals are well prepared and always delicious. Bottom line: Mom is very happy and we are deeply thankful to Belmont Village of Buffalo Grove!

January 2019

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Lauren Ratajczak

There had been a problem there a few weeks ago but it has been resolved. Its a beautiful facility and they have some interesting entertainment, some better than the others.

October 2018

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Terry Kost

I would highly recommend Belmont Village. My Mother was at Belmont Village Buffalo Grove Assisted Living for the last 3 months of her life. She was in Rehab Presence Life Center and was not ready to go home and stay by herself. We expected her stay to be much longer. They did a great job in getting my mother to participate in activities--everyday work outs--bingo--sing along's. I never thought she would make friends--but she did. She even helped others at Bingo--who could not hear or see well. The management staff Deb, Maureen, Mary are very helpful in getting Mom acclimated to a new place. They made sure that the physical and occupational therapy was started by the doctor. They even help in obtaining a Dr. that would visit her in her room. She enjoyed the food and Fred the manager of the wait staff helped with food orders when she was not feeling well enough to come down to the eating area. Fred was always asking how she was feeling. The Pal's Helana and Kimberly were very helpful in getting Mom to and from the eating area. It was the best place for Mom. My sister and I have No Regrets over her care. Thank you Belmont Village Family.

May 2018

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Segun Kelly

May 2017

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Anonymous

Very nice very clean

May 2017

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Lee Perry

I placed my mother at Belmont over two years ago. This has been a God send for my mother and our family. She started out in the Circle of Friends. The state of the art activities, the medical supervision, and the staff made this an absolute perfect fit for my mother. My mother enjoyed all that was available, the dinning, the lunch bunch, wine and cheese, daily activities, the salon for hair cuts and manicures, and more. It was with the Memory Care Coordinator, Christine's watchful eye and amazing skills that it was determined that my mother needed to be transferred to The Neighborhood. She was proactive at just the right time. She guided my family on how to make this possible with as little disruption to my mother. She organized the transfer of her furniture & belongings to be placed exactly like she had it in the Circle of Friends apratment. This was accomplished while my mother was doing her daily activities. At first my mother was resistant to go to the Neighborhood as she knew she should be going up the elevator. With Christine's patience, guidance, care, and knowledge of Alzheimer patients, she spent the better part of the day helping my mother to go to her new apartment on her own accord. However, Christine didn't just "drop her off." Christine kept an eye on her throughout the rest of the day as well as the days that followed. She would pop into her apartment and make sure she was doing ok and participating in the new group activities.. She personally made sure over the next few weeks that she was making the transition smoothly. In addition to Christine's amazing knowledge, she has such a quite unassuming presence that seems to give the residents a sense of calm. At Christmas I witnessed Christine's ability to turn my mother's agitation in to joy and had my mother singing along with her. I wanted to jump up ans say, "Where have you been when I was dealing with this agitation?" I simply can not say enough about Christine's knowledge, skills, and ways. It is beyond obvious that this is more than a job for Christine, it is a calling.

May 2017

Google

Linda Cohen

Our parents lived in Belmont for a short period of time, Mom on the assisted living floor and Dad on the memory care floor—the first time they did not live together in over 55 years. What could have been terrible turned out well; their time at the Belmont was positive for each of them because the staff is so warm, caring and respectful and involved with the residents. This is a home where the staff knows everyone’s names, and there is a comfort in that.In fact, we so appreciate the care our parents were given that we have been volunteers since our parents passed away. It has only increased our appreciation for the staff. We volunteer with Lori Walocha who is an Activities Program Coordinator. Lori’s passion for her job and dedication and devotion to the residents is unsurpassed. Her projects help the residents with healthy activities for body, mind and soul. The activities change each year and she develops new research-based plans, like the wonderful art program she did with the residents this year. A tremendous amount of work goes into each activity, and I personally know that Lori spends hours at home on preparation and development. Better than that, though is the enthusiasm, warmth and encouragement that Lori brings to her job and to the residents. She treats them like family—because, clearly, to her they are family and she loves them all, and they all feel the love. That is what sets this Belmont Village apart from other residences. There are many new facilities being built for seniors today—seems to be one going up on every block—but it is not the building that makes the place. It’s the people who work there, and this Belmont Village has a great people.

May 2017

Google

Steve Finnerty

My mother is currently under their care, they are nothing short of excellent. The facility is clean, the staff is courteous, & the food is surprisingly good! Maureen, the director, is such a nice lady who seems extremely interested in my mothers well being! I couldn't be happier with my decision to move her out of the old place & into here. If you're looking for a good place to put your parent... look no further! Thanks everybody!

May 2017

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Kevin Radakovits

I wanted to Maureen and her staff for the helping make a special day for my family on our recent visit. After spending the day with love ones me took part in some of the activities and had a great meal with for dinner. Thanks again for making a special day happen for us Kevin

May 2017

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Amy Bahcall

My mother has been living at Belmont Village for over a year now. The care and support we have received has been exceptional. I can't say enough about the staff, nurses and administration. The facility is always clean and the food is great! My mom is treated with love and respect. Any time there has been a change in my mothers behavior, we have been guided in the right direction. Our lives have all changed as my mom's memory has declined but I have to say, I sleep better now knowing that she is safe!

May 2017

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Norman Glutzer

My mother has been at Belmont Village for four months, and it has been an extremely good experience for both of us. When we needed a memory care facility in a hurry, Debbie went out of her way to help us. She got us a great room, helped to find the movers, and made sure everything went smoothly. The staff, from Maureen the head honcho, to the floor nurses and other floor personnel, to the serving staff and receptionists, is dedicated and helpful. I always feel as though my mother is safe, well cared for, eating well and never lonely. In fact, the thing that impressed me the most on my original tour, was that they told me my mother would never feel alone. I loved hearing that. If you are in need of a facility, this one is the gold standard.

March 2017

Google

Meehall Fionnachta

Very nice very clean