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About Where the Heart is
Welcome to Where the Heart is! We provide ideal combination of housing, care, and services for seniors. Our community was designed to a quiet, beautiful community settled in the center of Burlington. We offer convenient access to shopping, restaurants, parks and more entertainment available in Burlington. Banks, hospitals, and medical facilities are also nearby.
We are completely dedicated to making sure you or your loved have fun, exciting days and nights full of life! Our community has made a name for itself in Burlington, WA because of our service, amenities and the sense of independence every senior who lives with us feels on a daily basis.
Where the Heart is Senior Living & Care Options
Assisted Living
Where the Heart is Assisted Living in Burlington fosters independence and provides support, creating a safe and comfortable haven for seniors. The facility provides help with daily activities, social spaces, and full-time professionally trained staff. Where the Heart is Assisted Living gives families the comfort of knowing their loved ones are in good hands.
Memory Care
Experience specialized Alzheimer's and dementia care at Where the Heart is Memory Care in Burlington, where each resident's needs are met with respect. Featuring individualized wellness strategies, a secure environment, and mind-stimulating pursuits for residents to live their best life. Where the Heart is Memory Care provides improved quality of life for those with dementia, alleviating your family's stress and worry.
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Where the Heart is Amenities & Services
Free parking, Fireplaces in common areas, Beauty Salon, Free Wi-Fi, TV Lounge, Movie Room / Theater, Beautician Onsite, Activities Offsite, Meals Provided, Devotional Services Offsite, Activities Onsite, Indoor Common Areas, Outdoor Common Areas, Devotional Services Onsite, Specialized Training for Caregivers, Enclosed courtyard, Montessori programming, Housekeeping provided, Laundry service / dry-cleaning and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.
Our facility has Special Diets: Low / No sodium, Guest meals, Special Diets: Gluten-free, Restaurant style dining, Special Diets: Low / No Sugar, Room service, Transportation at Cost, Resident Parking Available, Property Convenient to Busline, Complimentary Transportation, Hospice Available, Wheelchair Accessible Showers, Aging in Place, Full Tubs, Respite Offered and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Call (800) 755-1458 to schedule a private tour today!
Where the Heart is Location
Where the Heart is
410 S Norris St, Burlington, WA 98233
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
Contact Us to Get Pricing & Schedule Tours
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Prefer to speak to a live person? Talk to a local senior living advisor today
(800) 755-1458Where the Heart is Frequently Asked Questions
What is the price for Where the Heart is?
Where the Heart is offers assisted living and memory care with costs determined by care type, staffing, supervision, and the amount of support required. Pricing may also be affected by services like meals, transportation, and personalized care. Call (800) 755-1458 for customized quotes and tailored pricing.
Is Medicare or Medicaid accepted at Where the Heart is?
Assisted living is not covered by Medicare because it does not fall under medical care. Medicare does not generally pay for memory care services, although certain related medical needs may be eligible. Medicaid may offer support for assisted living or memory care for qualified individuals based on state-specific programs. Call (800) 755-1458 to learn more from a trained advisor.
What types of living and care are available at Where the Heart is?
Assisted living and memory care services at Where the Heart is enhance residents’ quality of life. Assisted living offers independence, and memory care provides specialized support.
Is there a waitlist for rooms at Where the Heart is?
Available units at Where the Heart is change frequently. Call (800) 755-1458 to talk with a senior living advisor for current vacancies. The waitlist system accommodates those interested when units are occupied.
Can I take a tour of Where the Heart is?
Yes, tours of Where the Heart is can be arranged. Contact the community by phone or through the contact form to schedule your visit and learn more about the available services and amenities.
Are the reviews for Where the Heart is good?
Where the Heart is’s 4.8 rating reflects strong satisfaction. Users praised the assisted living and memory care services, highlighting the welcoming facility, compassionate care, and well-planned amenities.
Reviews Where the Heart is
November 2023
Every time I go to Where The Heart Is, I'm always welcomed with a smile not only from staff, but from the residence Kristi, the marketing Director always makes me feel at home. I love that Kristie is involved with the community and the outside community.
November 2023
Ive visited here multiple times and it's a really warm caring place. The staff are very sweet and friendly, and take great care of everyone
November 2023
The people are amazing. Touring was very efficient
November 2023
I recently had the pleasure of experiencing the warm and inclusive environment at Where The Heart Is. From the moment I stepped through the door, it was clear that this community goes above and beyond to create a true family atmosphere. Overall, my experience at Where The Heart Is exceeded all expectations. It is rare to find a community that provides such enriching experiences and places residents' joy and fulfillment at the heart of everything. Thank you, Where The Heart Is, for creating a truly remarkable heaven for seniors.
November 2023
November 2023
the staff is amazing and dedicated to providing top-notch care and support to residents. positive atmosphere and well-maintained environment make it a great place to live. highly recommend this facility.
November 2023
Staff are truly caring and very welcoming. Warm and positive environment!
August 2023
Everyone from the office staff to the nursing staff and the CNA's are so caring and compassionate. I toured several facilities before deciding on Where the Heart is, and after touring the facility, my mind was made up! It was such a difficult decision to decide to have my mom live in an assisted facility, but the staff at Where the Heart is truly cares about her and helped make the transition go smoothly.
February 2023
January 2023
Where the Heart Is is the best of the Assisted living/ Memory Care facilities I checked out in this area.
October 2022
July 2022
My grandmother spent her last years at Where the Heart is. She was often attended by Kristie M. Our family has nothing but great things to say about the staff and the work that they do with their residents. During, quite possibly, the most difficult phase of a person’s life, the staff lovingly helped my grandmother in her last days. They were so kind with our family when we went to visit and had real friendships with my parents and my aunt who were also caring for my grandmother regularly. Thanks Kristie! And thanks to everyone who were and are compassionate and sweet with their residents.
June 2022
I wish there were more stars to give them. From the first phone call to Carla. Then meeting Kristy and Jenny. And a few more I can’t remember there names. This place truly is a godsend for your loved one. And Diana. There aren’t enough words to express how great of a job she does. The other nurses were wonderful as well but Diana was above and beyond helpful,skilled,calm, and just overall fantastic! Thank You all for your special care skills. I will never forget you. Diana Huge Thank You
June 2022
My moms spent the final months of her life at Where the Heart Is in Burlington. She called it home within one week of moving in. We found the staff to be qualified, compassionate, and treated my Mom respectfully. I would recommend that if you are looking for a place for a loved one to live that you consider Where the Heart Is.
June 2022
March 2022
Poor experience with my husband missing the entire football season on his TV because it changed to Spanish as it had with other residents. Management was not helpful
June 2021
The staff is so compassionate and friendly.
May 2021
Would love to get a call from them. Would love to get my husband in there.
February 2021
My 93 year old mother had lived in the same home in Skagit Co. for the last 70 years of her life, but her health condition changed suddenly, and she no longer could live independently. As her only daughter, I happen to live 5 hours away. Home Is Where The Heart Is was recommended to me by a trusted relative. From the first phone call, I felt like we were building a relationship. Home is Where The Heart Is has gone above beyond our expectations in finding a setting that eases Moms mind as she makes the big adjustment to assisted living. She was not a happy camper at first, but through a couple of home visits multiple phone calls her questions have been answered she feels assured that this will be a good fit for her. Everyone that Ive talked to assures me that Home Is Where The Heart Is maintains very high standards puts safety first. Kristy the staff at Home is Where the Heart Is really care! I sure appreciate them!
February 2021
A year ago during the COVID close downs, my dad had a stroke and after the hospital and rehab, we learned that he wouldnt be able to go back into Independant living and his facility didnt think they could manage his needs in assisted living. I had to find an assisted living facility that could better handle memory care. Someone told me about Where the Heart Is in Burlington. Because of COVID, we couldnt tour the facility or meet or see other residents, but Kristie their marketing rep was so good about spending time answering all our questions and explained their amazing philosophies and practices so well, we knew without hesitation that it was the right place. My dad couldnt be happier. They are so helpful, responsive and caring, and they got dad engaged in the community right away so I couldnt be happier. If you are looking for a place that embraces the uniqueness of your senior and welcomes them with open arms and provides fun activities and safe care, this is the place for you! I cant say enough good things about the entire team.
October 2020
Yesterday I took a tour of Where the Heart Is. I was immediately impressed by the people that I talked with. Their care when talking to me about my mom was very comforting. They were very informative and took their time with me and showed me the facility. I was very impressed with the layout and the people that I could see taking care of others who were living there now. The rooms and small one bedroom apartments are very welcoming and each of them seems to have a peaceful view and beautiful. I am pursuing securing a place for my mom with them and I have high hopes for the care that was described an exhibited to me yesterday. The opportunities for my mom including her sense of safety was of primary concern for me and those needs seem to be well met at Where the Heart Is ❤
July 2020
October 2019
SeniorAdvisor
Thank you so much for all the care you gave my Mom and our family over the last 5 1/2 years. We were pleased with the care of Mom in her final hours. Thank you for everything.
October 2019
SeniorAdvisor
Thank you! You saw to every detail and worked wonders so that Dad could look and feel his best when celebrating his 90th birthday. We all truly had a wonderful weekend celebrating Dad's birthday and the love of family and friends. This phase of Dad's life is blessed because of you and your staff. Thank you for all you do - seen and unseen.
August 2019
I have worked with Where the Heart Is as an outside agency and love their compassion and caring hearts of all the staff that work there. They are great to work with and if I need their services in the future I know my loved ones would be taken care of. Thank you!
February 2019
My mother recently moved to Where the Heart is and it has been a wonderful experience for her. There is a sense of community there and she felt right at home with the other folks who live there. She is able to enjoy her life with the safety net of a well trained staff in a beautiful facility. My mother loves it there.
November 2018
I cant say enough about the staff at Where the heart is, a little over 4 years ago after my mom was diagnosed as having Alzheimers my brothers and I started looking for a place for mom that would give her the care and comfort for her to live and still independence of her own apartment yet in a community with people she can enjoy. The staff at Where the Heart Is are terrific people they treat your love ones as their own. We looked around for cheaper places and places closer to hospitals and services but we decideded on Where The Heart is because of the staff we meet over 4 years ago Maria promised Mom would have the best care possible and has proved that as well as her staff over the past 4 years and now with mom being under hospice care which the staff of Where The Heart Is recommended we get mom on once again the people taking care of my mother has proved what Angels they are I could never thank them enough, Pat Odell
July 2017
February 2015
Rate and Review Where the Heart is
Community Details
Where the Heart is Amenities and Services
Amenities
- Free parking
- Fireplaces in common areas
- Beauty Salon
- Free Wi-Fi
- TV Lounge
- Movie Room / Theater
- Beautician Onsite
- Activities Offsite
- Meals Provided
- Devotional Services Offsite
- Activities Onsite
- Indoor Common Areas
- Outdoor Common Areas
- Devotional Services Onsite
- Specialized Training for Caregivers
- Enclosed courtyard
- Montessori programming
- Housekeeping provided
- Laundry service / dry-cleaning
Services
- Special Diets: Low / No sodium
- Guest meals
- Special Diets: Gluten-free
- Restaurant style dining
- Special Diets: Low / No Sugar
- Room service
- Transportation at Cost
- Resident Parking Available
- Property Convenient to Busline
- Complimentary Transportation
- Hospice Available
- Wheelchair Accessible Showers
- Aging in Place
- Full Tubs
- Respite Offered
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Where the Heart is Housing and Staff
Living Types Available
Staff
- Medication care managers / Medication Technicians
- IADL Assistance
- Nutritionist / Dietician
- Full time activity director
- ADL Assistance
- On-Site RNs / LPNs
- 24-Hour Awake Staff
- Homecare Onsite
- Doctor on Call
- Visiting Physical Therapist
- Nurses on Staff
- Visiting Nurse
- Visiting Occupational Therapist
- Visiting Speech Therapist
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with Where the Heart is and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.