Albuquerque Grand Senior Living

July 2026

Google

Agnes Salazar

I used to live at this community, but had moved away for a short time, but I'm so glad to be back. I really appreciate how the community allows me to enjoy my own space and stay to myself when I want, but I also love having the chance to interact with other residents. I've joined a few events around the community and have found myself having a lot of fun. All this combined makes living here truly enjoyable.

June 2026

Google

Christina Sedillo

Bonny was very helpful

May 2026

Google

Debra Padilla

I enjoy visiting my sister at the Albuquerque grand, we have lunch when I visit and the food is amazing. I also get to do fun activities with her. It’s nice for her there cause she is well taken care of and gets to be independent.

May 2026

Google

Bernice Rivera

I saw a flyer on Albuquerque grands Facebook page and also at the senior center I attended the Cinco de Mayo event. I attended the event to see what the place looks like and I was given a tour and told about the lifetime rates, activities and amenities that are all included in the rent. I could not believe how warm everyone was and how inviting and cozy it felt. I think I may have found the place I am meant to be. I’m sure there are many seniors on a budget like me and could live comfortably knowing the rent will never increase every year. By the way, the event was so much fun, lots of food live music and dancing. I’m coming back for the Memorial Day barbecue event on May 25. I’d like to thank the staff and the residents for making me feel right at home.

March 2026

Google

Danielle Rodriguez

It’s such a pleasure visiting Albuquerque Grand! Victoria, and her staff are always so welcoming. The community is clean, bright, and full of happy residents! Definitely one of my favorite communities to visit!

March 2026

Google

Bearded Man

Ive been living at this community for 2+ years and love it!! I have so much free time, which I spend in our beautiful courtyards under the warm sun. My favorite activities are bingo and happy hour, and painting too. A wonderful home for all!

February 2026

Google

lynn staley

I recently visited the Albuquerque Grand for a tour and enjoyed clean apartments and a renovated club house. I first met a staff member named Mark coming up the elevator and quickly realized that the entire staff is kind and welcoming. Great prices for me equals a move in for me! Thanks

February 2026

Google

Cyndi Greenleaf

While searching for a new independent community for my mother-in-law, I called and talked to Andrew, who was most helpful. We subsequently visited twice and have decided to move Mom in next month. Our decision was based on the genuine friendliness and enthusiasm of both the staff and the residents during our visits, the safe, clean and lovely common spaces and apartments that have an abundance of natural light, the abundance of activities offered, and the very reasonable pricing. WE also love the fact that the Grand is a family-owned community, as opposed to most of the others that are corporate owned and corporate run. In particular, we appreciated Andrew (Senior Solutions), Victoria (Director), Dakota (Chef), and Vincent (Activities Director), who each took more than a few minutes to visit with us. One of our concerns was the number and condition of elevators, as the community Mom has been in has only one elevator, which has broken down several times during the last five years, most recently for almost a whole week. I had asked Andrew on the phone how many elevators the Grand has, and he had told me two. He took my concern so seriously, that by the time we came to tour the Grand the first time, he had looked into the maintenance records and was able to tell us that the last time one of the elevators broke down was over two decades ago. Our whole family is looking forward to moving Mom in to this welcoming community.

January 2026

Janice

I survived my short time as a resident there. Stay away. The residents are very cliquish. The constant turnover of staff is alarming. Plumbing leaks and loss of cooling / heating is constant. People constantly get trapped in elevators that fail. Food serving size is so small you'll need to go to the grocery store frequently. It's just a horrible place. Only go there if you're ready to die.

January 2026

Google

Deb

We absolutely love the Albuquerque Grand! Pathways Academy students visit the residents monthly and The Grand has given us this opportunity to allow the students and residents to connect and have fun! The Albuquerque Grand truly embraces intergenerational relationships by welcoming students to spend time with the residents playing bingo, working on crafts, and enjoying simple games together. These shared activities create meaningful friendships, laughter, and genuine connections. Our students gain valuable people skills, and the residents light up as they interact with these precious young people. It is a beautiful environment, clean, updated and full of light! The staff is engaged with the residents as well as our students in a gentle, caring way. It appears the residents feel connected, respected and happy. We are so grateful for this special partnership and highly recommend the Albuquerque Grand to others!

January 2026

Google

Antoinette Herrera

I called Albuquerque grand and I got a call instantly form a young gentlemen Andrew Medina who was so happy to help me. I need an apartment for my mom but we need extra care, Mr Medina was so helpful to answer all my questions. He set up a tour with our family for this week. He has been in touch with me all weekend to make sure I have everything need for my upcoming tour, we are so excited to meet him and his community

November 2025

Google

Rose

I moved back to Albuquerque to be near family and friends. My sister found The Albuquerque Grand, and it's been a wonderful fit. The staff and residents are kind, the meals are healthy and delicious, and I've gotten involved in activities and made great friends. I'm very happy to call this place my home.

November 2025

Google

Tanya

I truly cherish the friends I have made here and with nearby hospitals, restaurants, and easy bus access, this community is perfectly located. After over two years, I've found my forever family and forever home.

November 2025

Google

Gary S

As a 4-year resident, I'm thrilled with the recent renovations, additions, and upgrades to our building's interior! Huge thanks to our outstanding maintenance staff for making it all possible!

November 2025

Google

Eileen

In my 8 years here, I've loved the staff, activities, and welcoming atmosphere. The freedom is amazing, and recent improvements make everything even nicer!

July 2025

Google

Blane Deniston

My mom was a resident of Albuquerque Grand the last 4 years until she passed away in July, 2025. She got there during the middle to later stages of COVID and I was happy to hear that the residents fared well during this time. My only major complaint was in 2022 - 2023. The air conditioning in the summer worked mediocre at best. Some areas had no AC. It affected the whole facility, rooms and common areas. One of my mom's friends there actually moved to another facility to find better AC. When Victoria became manager (2 yrs ago?) the HVAC system were substantially improved. I wouldn"t say the AC is perfect now, but certainly tolerable. I have gotten to know the staff a lot in the last year and I can honestly say that the current crew is outstanding. From management to the cleaning people, kitchen staff, maintenance crew and front desk. They all have the empathy and compassion that I look for in this type of facility. I believe the overall operations have improved substantially since Victoria took over. She has been extremely helpful and insightful in helping me navigate the last several months of my mom living there. I would strongly recommend the Albuquerque Grand now and going forward. 3 or 4 years ago, maybe not. I miss the Grand as I got to know some of the residents as well as staff. Maybe I will volunteer there one day.

July 2025

Google

T D

My mother lived here at the Grand for the last 4+ years until she passed earlier this month. The current management and staff are all such nice, caring people. My mom said the food was very good and the newest activity director has been great. She liked all the staff here as have I. She liked living here and had no complaints except for the one summer the A/C was out for a very long time. This summer the A/C has been working much better. Everyone here has been great to me and my brother during the time of our mother's passing. Thank you Victoria, staff, and the residents.

April 2025

Google

Chelsea Lucas

The current staff really cares for my loved one. He really enjoys being there and being around others. It is a great set up.

February 2025

Google

Jane Parham Katz

The Albuquerque Grand Senior Living community is truly a grand place to live. Three delicious meals every day, a charming and helpful staff, someone on duty at the front desk 24/7, a wonderful maintenance staff. Interesting activities planned every day if you choose to participate, regular transportation available for medical appointments and shopping, a secure inside parking garage. The other residents are friendly, but we all value our privacy. The building itself is beautiful and cozy. We just love this place!

January 2025

Google

Greg

I visited and was immediately greeted by the friendly staff, very professional and very helpful, clean environment. Met with Victoria who was very professional, courteous, and knowledgeable. Really looking forward to working with them more in the future.

November 2024

Google

RHONDA LYNCH

November 2024

Google

Sabrina Brown

The first time I walked into Albuquerque Grand Senior Living, I was pleasantly surprised by the decorations and the staff friendly smiles! The place was decorated for the fall and I appreciated that. Makes the place more homie. They had the menu displayed and the events posted on their bulletin board. There was at least four activities every single day of the month. Always something to do!! There were a few ladies playing board games and a couple of people putting © puzzles together. There were a community of friends enjoying each other’s company! Just in the few moments that I was there I could see that this was a pleasant place to be. I definitely recommend you check it out if you or your family member needs an affordable & clean place to live.

October 2024

Google

Dianna Garcia

This is a top notch facility!!!! The staff are knowledgeable, very professional and kind. The manager is very helpful and always smiling . There are lots of activities for the residents . The residents are happy and full of laughter. The facility is very clean and cheerful. I would highly recommend this facility hands down!

September 2024

Google

Terry Chavez

I have a client that moved to Albuquerque Grande Senior Living, so I could list her home. The staff, especially Vicky Serna, have been helpful, supportive, and caring to my client while she transitions to her new home. I highly recommend this senior living facility for you, parents or grandparents. You will not be disappointed!

September 2024

Google

Cyndi Devall

I have been looking at places for my mom. I went to tour the Albuquerque Grande and loved it! The staff is very friendly and Victoria was a delight! I did speak to a couple of residents and they reassured me that this was the place for us. I was very pleased with what I saw and I know my mom will enjoy living here in the near future.

August 2024

Google

Elias Larranaga

August 2024

Google

ariana trujillo

Today I took our seniors to lunch at Olive Garden and had so much fun! My time working with the seniors has been amazing!

August 2024

Google

Sonia Peynetsa

August 2024

Google

Richard Pohl

My father moved into The Albuquerque Grand in late May 2024. After a couple of small issues that were quickly resolved the first month living at the Grand, the last couple of months have been great for him. He constantly mentions how happy he is. The staff have been very helpful and attentive during his time living there. Victoria, the director, has been a joy to work with to make sure my father is happy. The friends he has made there are invaluable to and for his quality of life. I hope and expect him to live at The Albuquerque Grand for many years to come. Thank you Albuquerque Grand and its staff for doing a wonderful job.

August 2024

Google

Reese Thorne

Albuquerque Grand Senior Living Resort is outstanding. The facility is beautifully designed, and the staff are both professional and genuinely caring. The wide range of amenities and engaging activities ensure that every resident feels valued and at home. The quality of care and attention to detail are top-notch. For a senior living community that excels in comfort and care, Albuquerque Grand is an excellent choice.

August 2024

Google

mischievous soul

I recently moved my mother into Albuquerque Grand Senior Living, and I’ve been impressed with the quality of care and the welcoming environment. The staff are attentive and genuinely care about the residents. My mother has settled in well, thanks to the variety of activities available and the warm, engaging community.

August 2024

Google

Katey Breen

If you talk to the residents, you’ll find that they like living here, which is the best indication of what ABQ Grand Senior Living is like. It is clean, the staff is very friendly, the residents are really special, some having lived here for years. I love visiting each week to play the piano and to see the updates and care in maintenance and esthetics.

August 2024

Google

Carlisle Printergeek

Very nice to people to work with!

July 2024

Google

Joe Lombardo

First time doing business with these folks. Mark & Susan were very easy to work with. Looking forward to a fruitful relationship!

June 2024

Google

Dagoberto Martinez

I’ve been visiting the grand every month over the years and have gotten to know the staff in many residents , also met the administrator Mrs. Springer , very nice lady. It’s such a welcoming place. The minute you walk in you see how bright and cheery it is. See you soon Albuquerque Grand .

June 2024

Google

Chris Gomez

I have had knowledge of the Albuquerque Grand for years and know the staff both takes pride in the community and cares deeply for its residents as they would for family. The community is beautiful and in a great location placed in the heart of Albuquerque. The residents are wonderful and quite welcoming. I would be glad to refer my loved ones to this community.

April 2024

Chris

Very neglected building needs a lot of repairs and bug extermination as the stairs always have roaches. New staff and directors and sales team each time I go. Hardly anyone at the front desk. The residents have often been complaining about various things in the lobby. I’ve only been on a few deliveries but grandma will not have this as an option to call home in the near future look elsewhere.

April 2024

Google

Sharon Lusk

Reading the negative reviews about The Grand and/or our Director makes me think some people have nothing better to do than try to make others as miserable as they must be. I have lived at The Grand for several years and am very comfortable and happy. I have seen a lot of people come and go, both residents and staff, and have been aware of most situations, and the reviews disparaging Victoria are beyond ridiculous and just purely hateful. She is by far the best Director we have ever had since I've been here, and yes she is tough, but that Is what is needed and probably the reason the people posting negative reviews have gotten crossways with her. The Director position is an incredibly difficult one, particularly when dealing with seniors who are not always in comfortable situations mentally, physically, or monetarily. The people posting negative reviews obviously can't see this and they really should, because they are going to possibly be in the same situations some day. Hopefully they will encounter someone as compassionate and caring about their welfare as Victoria is and have a place to live as great as The Grand.

April 2024

Google

Miranda Spencer

It may be a very old building that needs a lot of love. But with new management, things are looking up. We may have gotten a bad rap in the Past.. I do know for a fact the people that are running the place now. Really do care and trying their very best I just wish people would not base everything off our reviews and come in and see for yourseof what we are all about.

March 2024

Google

N.

March 2024

Google

mark serna

I have been a part of Casino gaming for approximately 30 plus years and go to the Albuquerque Grand to volunteer my time and deal a variety of casino games to the residents. I feel welcomed by both staff and residents each and every time I drop by. This property is well ran, clean and the hospitality is made clear. I will continue to do this as I enjoy the interaction I have with the residents there. See you soon Albuquerque Grand residents!!

March 2024

Google

Helen Chavez

I went to visit the Albuquerque grand because I was thinking about moving in to a nice place that had social activity and what I saw was the cutest place and the friendliest staff . one of the residents welcomed me right when I walked in and told me how much I would love living there. She said she has been there 3 1/2 years and her rent will never be raised as long as she’s there. A lot of the other places I visited don’t offer that and with my budget it seems like the right place for me. I’m so excited to Make new friends

December 2023

Google

Tanya OConnor

A nice mix of residents, warm and inviting staff members. Always up for suggestions for activities . We go on outtings to local restaurants and local attractions . After living by myself for years, I really enjoy my beautiful new home

June 2023

Kim Eskilida

My Mom was looking to move in to Albuquerque Grand in February of this year. She hadn’t signed anything but gave them a check for $1,500 to hold it. She immediately got sick and passed away February 6th, 3 weeks later. While my Mom was battling cancer in the hospital, they cashed the check and will not refund the money. They have told my sister that they will send a check but have not. This place is stealing money from the elderly and I think it is important for people to know what kind of establishment this is. Read the google reviews, this is not an isolated incident.

December 2022

jake casty

ELEVATOR EAST BUILDING 2022-12-08 The elevator malfunctioned. People were trapped in their rooms and trapped from getting to their rooms prior to lunch. The way this place is run, I doubt regular preventive maintenance is performed on the elevators. 2022-12-10 The elevator malfunctioned again trapping many people in their rooms and in the commons area. The elevator inspection certificate is dated 2021-02-04. See BBB entry below. ELEVATOR WEST BUILDING 2022-12-13 There is no inspection certificate. See BBB entry below. PLUMBING September 2022 the smell of sewer gas appeared in the commons area: dining room, game room, TV room and front desk. The smell is also in the kitchen where resident's food is prepared. A manager admitted to me that they know there is a problem with the plumbing in the men's and women's restrooms plumbing. She neglected to say anything about the smell in the kitchen. A maintence man admitted to me that there was a problem with the plumbing. It's very nauseating and eating in the dining room cab be horrible. It's a smell that lingers in your nose for hours. 2022-11-26 Two apartments have had plumbing backups in the last two weeks. There are plumbing leaks in the Parking Garage ceiling emanating from first floor apartments and the kitchen. 2022-12-10 Another leak appeared in the parking garage ceiling by the exit door. It's below the kitchen. What's in the liquid coming from the garage ceiling? October - November 2022 there was a very strong odor of sewer gas in the parking garage despite strong wind blowing through. What is being tracked from the garage into the rest of the building? The sewer gas in the dining room is most noticable at breakfast - 7am. It dissipates though out the day, but reoccurs every morning. Is the kitchen and therefore meals contaminated with fecal matter from the sewer gas? GATE, STAIRWELL 2022-08-13 A stairway gate in the patio, outside and north of the dining room and mail boxes, leading to the parking garage was locked closed by management. In case of an emergency, like a fire, anyone in this area might try to use this stairway as an egress down to the parking garage then out to the street. But since the gate won't open, entering the building would be required. GATE, PARKING GARAGE to PATIO This gate started being locked 2022-12-28 for unknown reasons. This was an emergency exit. GATE, PATIO to STREET The gate was welded closed for unknown reason. This was an emergency exit. Concerning the disabled gates: there has been no notification (grape vine only) given to residents or updated fire drill(s) incase someone would try to use these gates as emergency exits. HALLWAYS (in front of apartment doors), CLEANLINESS The vacuum cleaner used in rooms and common areas is bagless and it just throws fine dust and viruses back into the air. A vacuum using HEPA filter bags should be used. HEPA filters would impede the spread of viruses and allergens. The hallway carpet should be shampooed periodically since seniors frequently experience incontinence, but the carpet is never cleaned. ENTERING BUILDING AFTER HOURS It can be difficult to re-enter the building in the evenings and at night since the front desk isn't staffed. INTERNET ACCESS Internet access is unreliable. Many residents don't have and have never had internet access in their rooms. LAUNDRY There are only 3 washers and 3 dryers in the entire building for 150 potential residents. There are presently about 50 residents. The east building washers and dryers have been reported and ignored many times for improper operation. 2022-10-05 Management had an open house. They installed missing ceiling tiles and removed broken dining room chairs that had been pushed in a corner and left for months. The building is in a state of disrepair. Management clearly has had little interest in maintaining the property. STAFF There is a constant and frequent turnover of receptionists, food servers, cooks, and maintenance workers. Upper management treats staff and residents with disdain. Of course you won't learn this until you've lived here for a while. 2022-12-26 The kitchen manager, who was here less than three months, was unjustly fired for wanting to provide higher quality food. 2022-12-17 A night shift maintenance worker was fired for stealing from resident's rooms and sleeping with his girlfriend in unoccupied rooms. BBB The BBB (Better Business Bureau) states that The Albuquerque Grand Senior Living as of 2022-02-28 has not obtained a necessary license from the New Mexico Department of Health. MEDICAL EMERGENCY In the event of a medical emergency, the staff has orders to only call 911. This means no CPR, choking or other assistance will be provided. Several personally identifiable experiences have been omitted out of fear of retribution.

November 2022

Google

Mona Schaffer

October 2022

Google

Steven Benson

The majority of communities I have visited have a very similar atmosphere. They feel and look like hotels, which is not inherently negative, but you are left feeling like a guest. The Grand sets itself apart and feels like a home. A safe place a senior can call their own as they continue to live out the rest of their years. The stage staff was social and friendly. The community itself was clean and well managed. The biggest surprise was the surpassing starting rate and the fact that they gave life time rates. Other communities have drastically raised their rates while The Grand has made a commitment to secure their for the entirety of their residents stays. I believe any senior could find a wonderful home here and I’m thankful to have them apart of the Albuquerque community.

October 2022

Google

Lance D.

Provided good care for our parents. However after moving them out, they tried to withhold (steal money) over $1000. We had to take them to small claims court where we were awarded 100% of our claim.

September 2022

Son of prior residents

AG attempted to take nearly all of my $1000 security deposit. I tried to resolve amicably but they did not respond to phone messages, emails and in-person messages left. Sued them to recover my deposit+damages w court ruling in my favor. A shabby place w unethical ownership.

August 2022

Ron Boid

The BBB (Better Business Bureau) states that The Albuquerque Grand Senior Living as of 2022-02-28 has not obtained a necessary license from the New Mexico Department of Health. Air conditioning has been non existent since mid June 2022. Many apartments share a common bathroom. This is not a good environment for senior living during the age of COVID given the typical moisture content that viruses thrive in. The building should be remodeled to eliminate shared bathrooms. There was a fire on the evening of 2022-07-19 and no one was at the supposed permanently staffed front desk. The firemen had no one to ask who was in which rooms: total chaos. No automatic fire detection systems were activated. Fortunately a visitor saw the fire and activated the alarms. It can be difficult to re-enter the building in the evenings and at night since the front desk isn't staffed. There are only 3 washers and 3 dryers in the entire building for 150 residents. My apartment phone and many other apartment phones are unreliable, therefore, unreliable for emergencies. Stairwell and parking garage lighting is poor. For months, the same dead cockroaches are still lying dead on stairwell steps. The resident hallways are never vacuumed. The vacuum used in rooms and common area is bagless that just throws fine dust and viruses back into the air. Vacuums using HEPA filter bags should be used. These are the kind used on airplanes and in updated school ventilation systems. HEPA filters are like N95 masks. Occupancy is less than one-third capacity. There were many others, but they have left. Management is top heavy diverting money to salaries that should be going toward building maintenance. Two management positions should be eliminated to hire two more maintenance people complete work orders and improve the property. I would not recommend living here. However, it has great potential for the right owners and managers with its proximity to a hospital, the University of New Mexico, and local businesses.

August 2022

rosalund pike

FYI: I am contacting agencies and making posts about the seriously bad condition of this building and the extremely poor response of management to correct problems. It's obvious that management and owners are just sucking money from the property most likely resulting in its eventual closing. It's only one third full. Also The Grand has failed to obtain the certification by the NM Dept of Health. Not good.

October 2021

Google

Marie Hoops

April 2021

Google

D Mizu

December 2020

Anonymous

I’ve been working here for a couple months and I’ve seen enough disrespect & neglect towards these amazing residents. This place is a front

February 2020

Google

Grace Gomez Aragon

Albuquerque Grand Senior Living, Thank you all for making my Mom’s life very happy while she was a resident there at the Grand from 2012-2018. She loved all the staff. Lucy enjoyed all the activities as well. Thank you in behalf of the family and above all, my mother Lucy. May she Rest In Peace. Thank you for being part of her life. Grace

September 2019

Google

Karla Caraveo

September 2019

Google

Patty Wilson

Great people to work with. Great people that live here.

May 2019

Google

Misty

You can easily see that the team here cares about their residents. The residents are happy and the wellness team goes above and beyond.

May 2019

Google

Ares Scarlett

I've been here for a few months an I like it. I love how I take care of the residents. Their trust is all I want.

May 2019

Google

lawrence sedillo

The Albuquerque Grand is a great place. The staff and residents seem to interact well with each other and everyone seem like one big family!!

January 2019

Google

brenda brown

April 2018

Google

Lady Dreamer

This place has a fun and caring staff who are always willing to help you when asked.The wellness director Susana Molina takes full control of her staff always there to help where ever needed. If ever there was a place where you can feel at home it is here.You get the safe environment feeling because you are always being taken care of. If in doubt you may come and check the facility and get your own opinion of the Albuquerque Grand.

February 2016

Google

Teresa Montoya