The Waterford at West Bend

831 E Washington St, West Bend, WI 53095

4.7 / 5.0 31 Reviews

Pricing & Availability

(800) 755-1458

Contact Resident

(262) 384-5905

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(800) 755-1458

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About The Waterford at West Bend

The Waterford at West Bend provides a number of living solutions. Our senior residents can find the right fit for them. Our community is set in West Bend, WI. Positioned conveniently near medical facilities and local attractions, seniors have several options when it comes to care and entertainment. Social residents can also find something to do nearby.

We are completely dedicated to making sure you or your loved have fun, exciting days and nights full of life! Our community has made a name for itself in West Bend, WI because of our service, amenities and the sense of independence every senior who lives with us feels on a daily basis.

The Waterford at West Bend Senior Living & Care Types

Assisted Living

The Waterford at West Bend Assisted Living in West Bend empowers you to live life on your terms, with expert help always available. Assistance with daily needs, communal facilities, and full-time professional staff presence enhance the experience. You'll rest easy knowing The Waterford at West Bend Assisted Living provides excellent care, giving you and your family genuine peace of mind.

Memory Care

The Waterford at West Bend Memory Care delivers respectful, specialized care for West Bend seniors living with Alzheimer's and dementia. Personalized attention, a well-protected space, and brain-boosting tasks help residents get the most out of their stay. With The Waterford at West Bend Memory Care, your family member will receives outstanding dementia care, ensuring you feel secure about their time here.

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By clicking Request Free Info, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

The Waterford at West Bend Amenities & Services

Activities Onsite, Kosher, Devotional Services Onsite, Outdoor Common Areas, Meals Provided, Vegetarian, Activities Offsite, Indoor Common Areas, Devotional Services Offsite, Beautician Onsite, Religious Services: Catholic, Religious Services: Other, Enclosed courtyard, Specialized Training for Caregivers, Walking Paths - indoor, Outside patio garden, Barber Shop, Raised gardening beds, Library, Free parking, Fireplaces in common areas, Arts and crafts center, Piano / Organ, Beauty Salon, TV Lounge, Laundry service / dry-cleaning, Housekeeping provided and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.

We know that seniors need varying degrees of help as they get older, but still want to feel independent. Our facility has Transportation at Cost, Special Diets: Low / No Sugar, Special Diets: Low / No sodium, Private dining room, Guest meals, Special Diets: Gluten-free, Wheelchair Accessible Showers, Hospice Available, Aging in Place, Full Tubs and other assistance. We try to make sure that each resident is able to maintain a full life while staying with us.

Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.

If you are ready to see all that senior living has to offer, come by for a tour of our beautiful facility or call (800) 755-1458.

The Waterford at West Bend Location

The Waterford at West Bend

831 E Washington St, West Bend, WI 53095

Pricing & Availability

(800) 755-1458

Available Living Options

  • Assisted Living
  • Memory Care

Contact Us to Get Pricing & Schedule Tours

* Required Fields

By clicking Request Free Info, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


Prefer to speak to a live person? Talk to a local senior living advisor today

(800) 755-1458

The Waterford at West Bend Frequently Asked Questions

How much does The Waterford at West Bend cost?

The Waterford at West Bend offers assisted living and memory care with pricing based on the care type, staffing, and amount of attention required. Costs may also be affected by additional services like meals, transportation, and specialized care options. Call (800) 755-1458 for customized quotes and tailored pricing.

Does The Waterford at West Bend take Medicare or Medicaid?

Medicare does not include assisted living in its benefits, as these services are considered non-medical. Memory care is not covered by Medicare, but some treatments and therapies may qualify under its rules. Medicaid may assist with costs for assisted living or memory care for those who meet income and care criteria. Speak with a senior advisor at (800) 755-1458 for personalized assistance.

What types of senior living options are available at The Waterford at West Bend?

Seniors at The Waterford at West Bend benefit from assisted living and memory care tailored to their needs. Assisted living provides daily support, and memory care ensures compassionate cognitive care.

Can I move into The Waterford at West Bend right away?

The Waterford at West Bend units change in availability regularly. Call (800) 755-1458 to speak with a senior living advisor about openings. If there are no current unit availability, the waiting list offers a structured approach to future placement.

Can I schedule a visit to tour The Waterford at West Bend?

The Waterford at West Bend offers tours to help you learn more about the community. Schedule your visit by calling or completing the contact form, and a team member will assist you.

Is The Waterford at West Bend rated high?

The Waterford at West Bend’s 4.7 rating reflects strong satisfaction. Users praised the assisted living and memory care services, highlighting the welcoming facility, compassionate care, and well-planned amenities.

Reviews The Waterford at West Bend

4.7 / 5.0 31 Reviews

Write a Review

May 2024

Google

Don Leist

Excellent Staff and resident care. Food was excellent, ate lunch with my Aunt.

May 2024

Google

Heidi S

So many wonderful things to say about the facility, staff, and management. Warm and inviting!

April 2024

Google

Beth Harrison

The Waterford of West Bend is warm and inviting. Feels very "homey" and family like! Super friendly and warm caring staff.

April 2024

Google

Teaunna Pickett

Good place to have your family at

April 2024

Google

Marlene Bretschneider

My husband passed away on January 1, 2024. He was given the best care. However, since then, I have learned that some of his best caregivers have left due to bad management. I cannot recommend this facility anymore. I hope that the owners look into this matter. My husband is in the Memory Care Unit. I cannot say anything negative about his care. The caregivers have been super and will always let me know if there's a problem. I see the same concern with all the residents, even the difficult ones. My husband is happy and content. 5+++++ stars.

February 2024

Google

Jill Haupt

My mom enjoys the variety of all three meals. Her laundry and housekeeping tasks are done to her liking. Today there was a St Nick stocking for each of the residents and a Scavenger Hunt to get them moving. There are lots of special holiday activities and the staff is like family.

October 2023

Google

Cindy Plautz

October 2023

Google

Rebecca Rinke

Phenomenal staff - caring and professional. When I was struggling to accept my parents' diagnosis Melissa helped me through the transition and offered resources to help me.

September 2023

Google

Denise Greenwald

This is such a wonderful facility! It's a beautiful homey environment and the residents are so happy. They are very well tended to and it is evident that the Waterford at West Bend provides excellent care to their residents!

May 2023

Google

Katie D

The best place around for assisted livings! My grandmother, Isabella, was there in 2005, my other grandma, Lucy, from 2016-2020, and my mother was in memory care last year. The Waterford has always treated my family with the utmost respect and care. Anything we ever needed they were there. I would highly recommend The Waterford to anyone!

May 2023

Google

Gina Gonzalez

Waterford’s Magnolia Trails Memory Care Facility has been a wonderful place for mom. The kind, compassionate staff cares for her and loves her as we do. They’ve been a blessing to us and we can rest assured Mom is in good hands day and night. Thank you, Waterford!

May 2023

Google

Mary Wolf

After having both my mother-in-law and sister-in-law be residents of The Waterford at West Bend, I have to praise them for the wonderful job that they do there. Our family was so pleased to see our loved ones be so well taken care of with kindness and dignity. There is such a warm welcoming atmosphere there and it made our family feel like we were part of their family, too. It is never an easy decision to know that your loved one needs more care than you are able to give, but Amber and the whole staff at The Waterford made the transition to their facility much easier.

May 2023

Google

Sherry Wenninger

I recently moved my 95 year old Dad from a Jackson memory care unit to The Waterford in West Bend. The communication at The Waterford has been excellent. The staff very welcoming and food is great. My Dad is content and I am extremely pleased with The Waterford of West Bend. Thank you Amber and all your staff!!!

May 2023

Google

Andrea Wolf

There is a reason why we decided to have both my grandmas and my mom live here...it is because of the caring and empathetic staff and administrators. One of the most difficult decisions is to have to decide where your 68 year old mother needs to be placed because of dementia. The staff at Waterford made us feel like family and we knew our mom was well taken care of. My dad was there almost every day visiting and always shared with us how incredible the staff was. They loved my mom and we will forever be grateful to them. When one of my coworkers had a question about care for her mom, I reached out to Amber who called me and talked me through her questions even though this person was not looking at Waterford. I would highly recommend this place to anyone looking for a place for their loved one to feel safe, loved and cared for every single day.

April 2023

Google

Connor Mulhern

Great place to take your loved ones! Would recommend anyone i love.

April 2023

Tammy Smith

Horrible administration. I would not give any stars. Do your research and you will clearly see this is not a good place

March 2023

Google

Eileen Steele

Seeing how well they take care of my 90yr old mother is awesome. The staff is great & so are the people who run it. My moms in the memory care area & some times (a lot of the times) she gets confused & the staff are there to help her & Comfort her when needed. Thank you. Eileen

March 2023

Google

Chris Thelen

My mom and sister in law were residents of Waterford. The staff is caring, patient, and respectful. Waterford has a very welcoming and loving atmosphere.

January 2023

Google

Michael Wolf

This is an amazing and caring place, hands down. We've had 4 family and extended family members over the last 15 years stay here. It is always so difficult to face the reality that a loved one has reached their last phase of life and this facility & the staff are wonderful. Recently my Grandma (there from 2016-2020) raved about the food (especially bacon) and would fold laundry with the team. My aunt was there (2021- 2022) and received compassion and respect. I would play their piano over the holidays and the staff and residents would come out and sing. Really great memories. Highly recommended.

January 2023

Google

Donyielle Aveni

Very nice, hospitality, and beautiful atmosphere I was in. The staff, and residential neighbors were awesome.

December 2022

Google

Jamison Meister

November 2022

Google

Yolanda McDermott

Great staff

October 2022

Google

Mike Sickler

My grandma has been living here over 1 year now and I very grateful for all this place has to offer. She is comfortable, well fed, and the staff is always there to help when needed! Melissa Meister has helped me there a number of times now, and I appreciate the energy she has and respect for her job she gives! Keep up the good work 🙂

August 2020

Google

Amber Mulhern

May 2020

Google

Alyssa Jung

April 2020

Facebook

Ann Selk

Awesome staff. They are family to us.

September 2018

SeniorAdvisor

Visitor

Excellent long term staff that is very passionate about what they do. Smaller community, only 20 residents, nice one bedroom kitchenette apartments, nice park like setting and walking paths.

July 2017

SeniorAdvisor

Visitor

We toured this community for the care for my mom. The staff did answer the questions. The community was clean and we liked the menu. This is a nice community and we would recommend that families tour this community for the care of a loved one.

May 2017

SeniorAdvisor

Resident

I would like to say the whole experience with The Waterford in West Bend was a good one. First with the director and then to her staff they were all very attentive and helpful. The nurses and caregivers are also very good. They show a lot of personal interest and make sure my dad is very comfortable there. I would highly recommend it!

July 2016

SeniorAdvisor

Resident

July 2015

SeniorAdvisor

Lisa H

The staff at The Waterford at West Bend (formerly Emerald Way) really seem to care about the residents. The staff are all regular employees, so the staff and residents get to know one another. The atmosphere at The Waterford is homey, from the dining area with the large wood tables and country decor, to the TV room with the leather furniture, to the library/puzzle room, to the patio with padded chairs. The rooms are more apartment-like than some other places we toured, with a large living area with kitchenette and a separate bedroom, as well as a large bathroom with walk-in shower. The monthly rates are all inclusive based on the care level, so you know exactly what you are paying from month to month... no added charges for services like showers, medication administration, laundry, etc. The only thing The Waterford does not offer is group outings. There is a daily activity schedule, but all the activities are on-site. However, the salesperson indicated they may be getting a van in the near future so outing may be an option in the future.

Rate and Review The Waterford at West Bend

Community Details

The Waterford at West Bend Amenities and Services

Amenities

  • Activities Onsite
  • Kosher
  • Devotional Services Onsite
  • Outdoor Common Areas
  • Meals Provided
  • Vegetarian
  • Activities Offsite
  • Indoor Common Areas
  • Devotional Services Offsite
  • Beautician Onsite
  • Religious Services: Catholic
  • Religious Services: Other
  • Enclosed courtyard
  • Specialized Training for Caregivers
  • Walking Paths - indoor
  • Outside patio garden
  • Barber Shop
  • Raised gardening beds
  • Library
  • Free parking
  • Fireplaces in common areas
  • Arts and crafts center
  • Piano / Organ
  • Beauty Salon
  • TV Lounge
  • Laundry service / dry-cleaning
  • Housekeeping provided

Services

  • Transportation at Cost
  • Special Diets: Low / No Sugar
  • Special Diets: Low / No sodium
  • Private dining room
  • Guest meals
  • Special Diets: Gluten-free
  • Wheelchair Accessible Showers
  • Hospice Available
  • Aging in Place
  • Full Tubs

Do you have questions? Speak to a local senior living advisor for free.

(800) 755-1458

The Waterford at West Bend Housing and Staff

Living Types Available

Staff

  • ADL Assistance
  • On-Site RNs / LPNs
  • Medication care managers / Medication Technicians
  • Full time activity director
  • Visiting Occupational Therapist
  • 24-Hour Awake Staff
  • Visiting Podiatrist
  • Nurses on Staff
  • Doctor on Call
  • Visiting Speech Therapist
  • Visiting Physical Therapist

Not sure what senior living is right for you or your loved ones? Call us today!

(800) 755-1458

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If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.

Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.