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About Imperial Plaza Senior Living
Imperial Plaza Senior Living is the ideal choice for any senior looking for comfortable senior living. Located in Richmond, Our community is accessible to all the local shopping, restaurants, and outdoor activities available in Richmond. Hospitals, physicians, and rehabilitation centers can all be reached in a short drive.
We offer a complete suite of care options that has repeatedly obtains high ratings for our staff, the tidiness of our facility, and our incredible attention to every detail. You will have large selection of options for care that we think is the best in Richmond. You can take a deep breath and relax knowing that you have the support available anytime you need it.
Imperial Plaza Senior Living Independent Living, Assisted Living and Memory Care
The independent living, assisted living, and memory care services provided at Imperial Plaza Senior Living are tailored to fit each individual lifestyles. Residents enjoy a secure independent lifestyle with help when they need it.
We designed our floor plan that offers a little bit of everything for our residents. Cozy suites and apartments that will have exactly what you need at Imperial Plaza Senior Living. We can fit every need for most budgets. Our staff will free of the burden of worrying about things you don’t want to do so you can focus on what matters. Members of our staff are extensively trained to care for senior Richmond residents and everything they need. We continually strive to assist our residents for the highest quality of life we can provide for them. Imperial Plaza Senior Living meal plans that are prepared with fresh ingredients daily from specially designed menus. We also offer snacks between meal times. Private dining, family style, cookouts, picnics are all available for every style of meal that could be desired. We can accommodate for nearly every type of diet.
Imperial Plaza Senior Living Amenities & Services
We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. TV Lounge, Free high speed internet, Computer room, Meeting room, Fitness center, Outside patio garden, Barber Shop, Free Wi-Fi, Billiards lounge, Cafe / Bistro, Raised gardening beds, Free parking, Movie Room / Theater, Library, Bar / pub, Woodworking shop, Game room, Free cable satellite tv, Beauty Salon, Piano / Organ, Arts and crafts center, Main Street Common Areas, Special Dining Programs, Montessori programming, Sensory-based programming (e.g. snoezelen), Light therapy, Specialized Training for Caregivers, Reminiscence therapy, Indoor Common Areas, Activities Onsite, Kosher, Devotional Services Onsite, Outdoor Common Areas, Meals Provided, Vegetarian, Beautician Onsite, Devotional Services Offsite, Activities Offsite, Grocery shopping service, Laundry service / dry-cleaning, Housekeeping provided, Home Care Agency on-site are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.
We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Complimentary Transportation, Transportation at Cost, Property Convenient to Busline, Resident Parking Available, Professional chef, Special Diets: Low / No Sugar, Room service, Vegan options, Special Diets: Low / No sodium, Restaurant style dining, Private dining room, Special Diets: Gluten-free, Aging in Place, Full Tubs, Respite Offered, Wheelchair Accessible Showers, Hospice Available to keep them active. After all, one of the keys to staying independent is staying active.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Do you have any questions or comments about our senior living community? Contact us today, (800) 755-1458.
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Imperial Plaza Senior Living – Reviews
With so many attributes associated with this campus, how can you miss the opportunity to live here. As the Director of Sales and Marketing I can tell you that we have too many reasons to live here. Stop by and check it out for yourself. The new Legacy at Imperial Village will amaze you.
Beautiful grounds and very friendly atmosphere.
I love everything we do here the activity team is amazing I love our dinner dances and the trips we go on I cant wait to go back on them
When we dropped my mother off, the staff said we will treat her like she is our mother. Well, she was neglected and abused. She had bed bugs and it took staff over 2 weeks to call an exterminator. Her shower only hard cool water, because the on/off valve was broken. The said that they could not fix it because they would have to remove it and that there was asbestos behind it. The laundry constantly lost her clothes and we couldn't get reimbursed. My mother was sick and had a BM in her pants while sitting on the couch. When I came to visit, I found that she had been sitting in her BM for hours.When I asked if they could give her a shower and they said, tomorrow was her shower day. There were no communications between staff and family members. I found out that due to a storm, the power was out for 3 days, it was in the 90s on those 3 days. No one called us. I am going to be a witness in a court case involving another Senior resident that was neglected at Imperial plaza. The new owners will not communicate will family members and think that they are above the law. DO NOT TAKE YOUR LOVED ONES THERE. It's a DEATH HOUSE. BY the way, we were paying $5600 a month not including food and medications so they could abuse our mother. I have a box of documentation of all these incidents and more. Hopefully the court case will bring to light the neglected at Imperial Plaza, also adult social services was notified, but are not very fast at there investigation.
Being a realtor I have had the privilege of assisting many clients transition from home-ownership to senior living. Imperial Plaza has been a wonderful option. My client truly enjoys her choice and her new community even during these difficult times.
My 87-yr old mother moved to Imperial Plaza in August, so far so good. She has a nice clean cozy apartment and all the utilities work well. We had a small issue with her landline but Dawna and Casey got right on it and fixed the problem immediately. Shes also getting two free meals a day and theres a Pharmacy and convenient store on the premises. Their security is very tight so I know Mom is safe. I highly recommend Imperial Plaza.
Today as I was returning home I saw one of the employees as he was leaving work stop, get out of his car and help one of our elderly ladies with her groceries. This gentleman was kind and patient helped her place her parcels in her basket and getting her to the sidewalk. Mrs. B was insisting she could make it from that point. The employee watched to make sure she made it safely to the door. This is called being a GOOD PERSON, and I ( we ) thank you. **This is just one example of how the Imperial Plaza employers are helping when they think no one is watching.
Great place if you are realistic about what you are spending for what you receive in return. We see a lot of.compassion. and love for my mom who is almost 100. Good food and many social activities for all who care to participate. Recommended.
I have been here three months and am very pleased with the facility. The food is excellent for senior living, especially for those of us who can still eat a variety of food with good seasoning. The library is small but has a good selection of books, including newly released titles. It has a good selection of free movies as well as TV service. You can have small pets, so your beloved dog or cat can join you for a small monthly payment. It is not going to please everyone but that would be true no matter where you live
I love all the ladies and gentlemen that work and live there.
Amazing Place!! Friendly staff! They have everything you need right on campus!
We are new there but so far we are pleased.
I love working with older people.
Great place. Everyone is so cheerful and willing to help each other. Lots of dedicated employees willing to help residents. Would highly recommend it.
My uncle moved into Imperial Plaza in December of last year and I visited the community several times after he moved in. I loved the atmosphere so much when I would visit him I decided to apply for a job! Almost a year later and I know I made the right decision. Imperial Plaza feels like a family. The residents are the sweetest and the staff was welcoming from day one! Plus when I'm here I never have to leave, we have a bank, restaurants, and a grocery store right on site. Great place to work.
Imperial Plaza has a very welcoming feeling when you walk around the community, and I must call it a community as it is massive. There are so many features once you arrive it seems like they have thought of everything. They have a bank, a small grocery type store, a restaurant, and even a beauty salon. My uncle moved here in December of last year and he really likes how close Imperial Plaza is to local attractions in Richmond. He also really enjoys meeting with his neighbors.
The staff here are outgoing, friendly and courteous with the desire to assist you in any way they can. They go out of their way to assist residents to overcome their barriers to Independent Living. They have helped me, in my past two years here, overcome the death of two loved ones! When I first moved here I was primary caregiver 24/7 for a senior who just came back from the nursing home, and whom had been my friend for 8 years. I moved us here from two separate one-bedroom apartments into this community as he would no longer be able to climb stairs. When it was time for him to come home and receive respite care the maintenance staff here help me prepare for all the equipment and make way for the bed and everything else to come into the home. The staff here have helped me in every way they could with every bear I have faced in the past two years, which I have faced many. Financial and not, they have saw me through each and every one. I have never worked with a leasing office this willing to please and help their residence and however they can. I highly recommend this community to all of my friends and family. If you are looking for a community for your loved one this is the place for them! This year the property took on a new management team and Company, so far it is been a wonderful transition and much better than Brookdale management. However, that's not saying much as Brookdale was such a poor management company. I could tell you many nightmares I experienced as they were leaving the property, however there is not enough time to go into that here. Yesterday I lost my companion animal, which was a cat that was very dear to me named little one who my it had for 8 years. The executive director himself came to my apartment to offer his condolences and to make preparations and see to the burial of her, so that I would not have to deal with that pain. One of his coworkers, who is always been one of my favorites here, joint him today! It is unbelievable how far these people will go to see that your life transitions are as easy as possible.
The marketing and restaurant team are excellent and very attentive, but once you have deal with the financial and administrative staff, they lack communication and customer service skills. Training is definitely needed in those areas.
Great place for a loved one to live! All staff is friendly. Great place. Decent food.
Great place for a loved one to live! All staff is friendly. Great place. Decent food.
My grandma lives here, so I come to visit often. The staff seems to be nice and caring. They are always professional. Very cleaned and maintained.
Service is mostly good from working staff having direct contact with residents-patients. Service is nonexistent from management staff. The policy seems to be to not answer any voice mails (its rare to actually get anything other than an answering machine) or e-mails, unless theyre from a prospective customer. In which case, youre likely to get a prompt response.
I was impresses with Dogwood Terrace. Dawna C. was an excellant hostess, answering all of my questions with sincere care and concern. I left with the "warm fuzzies" Joan
Rate and Review Imperial Plaza Senior Living
Imperial Plaza Senior Living Amenities and Services
- TV Lounge
- Free high speed internet
- Computer room
- Meeting room
- Fitness center
- Outside patio garden
- Barber Shop
- Free Wi-Fi
- Billiards lounge
- Cafe / Bistro
- Raised gardening beds
- Free parking
- Movie Room / Theater
- Bar / pub
- Woodworking shop
- Game room
- Free cable satellite tv
- Beauty Salon
- Piano / Organ
- Arts and crafts center
- Main Street Common Areas
- Special Dining Programs
- Montessori programming
- Sensory-based programming (e.g. snoezelen)
- Light therapy
- Specialized Training for Caregivers
- Reminiscence therapy
- Indoor Common Areas
- Activities Onsite
- Devotional Services Onsite
- Outdoor Common Areas
- Meals Provided
- Beautician Onsite
- Devotional Services Offsite
- Activities Offsite
- Grocery shopping service
- Laundry service / dry-cleaning
- Housekeeping provided
- Home Care Agency on-site
- Complimentary Transportation
- Transportation at Cost
- Property Convenient to Busline
- Resident Parking Available
- Professional chef
- Special Diets: Low / No Sugar
- Room service
- Vegan options
- Special Diets: Low / No sodium
- Restaurant style dining
- Private dining room
- Special Diets: Gluten-free
- Aging in Place
- Full Tubs
- Respite Offered
- Wheelchair Accessible Showers
- Hospice Available
Do you have questions? Speak to a local senior living advisor for free.
Imperial Plaza Senior Living Housing and Staff
- Visiting Speech Therapist
- Visiting Nurse
- Visiting Occupational Therapist
- Visiting Dentist
- Homecare Onsite
- Visiting Podiatrist
- 24-Hour Awake Staff
- Visiting Physical Therapist
- Nurses on Staff
- Visiting optometrist
- 24/7 on-site RN / LPN Staffing
- ADL Assistance
- Dedicated concierge
- On-Site RNs / LPNs
- Medication care managers / Medication Technicians
- IADL Assistance
- Full time activity director
- Nutritionist / Dietician
Not sure what senior living is right for you or your loved ones? Call us today!