Charter Senior Living of Fredericksburg

April 2026

Google

Precious

Charter is a pleasant and welcoming Assisted Living facility. All of the staff show care and compassion to all the residents that live there. It definitely puts a smile on my face to see each resident happy and the staff doing what they love.

January 2026

Google

Teresa Gardiner

We had a great experience here with Elisha, Vikki, and all of the wonderful staff. Chef Ola made us a fabulous meal and offered us anything we would like to eat. He was incredible too. It was a clean, cozy, warm, and friendly environment. We felt welcome and I know that if my parents choose to go to assisted living this would be an excellent choice!

December 2025

Google

blue bareford

I am Thankful for the amazing care and attention given to my loved one. Thank you for you do.

December 2025

Google

Melissa Metcalf

My Mom is in memory care. The caregivers are good in general. The problem is in the past year there's been an outbreak of bedbugs and two instances of scabies that I am aware of. My mom has gotten scabies twice. The facility needs to take preventative measures. We're considering moving our Mom because they don't have an ongoing solution with dealing with outbreaks. The total scabies outbreaks in one year is now up to six.

November 2025

Google

Leslie Jarrell

When i walk in there are residents 5-6 watching TV “. Betty is always great with the residents and employees and the people coming in. Heather is fabulous with everyone ™ the place is always clean. Great place to live.

October 2025

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Sandra Martinez

October 2025

Google

Rebecca Lixey

I cannot say enough good about Charter Senior Living of Fredericksburg. The staff is warm, kind, and attentive, and the community feels cozy and clean. They offer great activities, food, and personalized care that keeps residents happy. They patiently answered all our questions and supported our out-of-state family. After touring other places, we chose Charter for its location and amazing care. I highly recommend it for anyone wanting a caring, homey place for their loved one!

September 2025

Google

Mike Krain

Staff is dedicated and hardworking to provide best of care to the needs of residents. Thank you!

September 2025

Google

Gabe Cucinelli

The staff are always helpful and supportive. Ramona, Dulce, Sally and Mary are wonderful!

August 2025

Google

Kelly Ramos

All the staff are very passionate about there patients!!

August 2025

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Armando ramos

August 2025

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Maria Elena Martinez de Ramos

August 2025

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Alec Cordova

Throughout the last 2 months of visiting Charter, I have had an incredible experience with the staff. From the facility managers to the nurses, everyone is kind and truly cares about their patients! I would highly recommend this facility to all.

July 2025

Google

Alfred Borges

Mother in law did not get a shower this week so my wife gave her 2 showers on her own. Sheets were washed on Friday but when I came Sunday I had to make the bed.

July 2025

Google

Sandra Glancy

I have 2 patients at Charter Senior Living. They are very happy and receive amazing care.

April 2025

Google

Dr. belle

I had a wonderful experience visiting Charter Senior Living. The staff was incredibly welcoming, compassionate, and professional. The community is clean, beautifully maintained, and has a warm, homelike atmosphere that immediately puts you at ease. What truly stood out to me was how attentive and respectful the team was toward the residents they genuinely care. The activities, dining, and personalized care services are thoughtfully designed to support the residents’ overall well-being and happiness. If you’re looking for a place where your loved one will be treated with dignity, kindness, and feel right at home, Charter Assisted Living on is an excellent choice. I’m grateful for the experience and highly recommend it!

April 2025

Google

Jaclyn Myers

April 2025

Google

Robin Brown

March 2025

Google

Jonna Wilberg

Charter was our first tour of many, and Janel made us feel so comfortable, safe, and welcome. She was able to provide answers to all of our questions, eased our concerns and even provided answers to questions we had no idea we needed to ask. She provided us with such a good impression that even after all our tours around the area we felt confident and comfortable allowing Charter to welcome our parents into their loving care. Janel was even able to help us with temporary furnishings while we moved our parents in from NC. Janel and the Charter family welcomed us with open arms and continue to provide exceptional care to all residents. I feel very happy and confident knowing my parents are being helped during this stage of life. Thank you Janel and Charter!

March 2025

Google

Heather Sanders

After touring several Assisted Living Residences in the area, my sister and I decided to go with Charter Senior Living of Fredericksburg for a couple of good reasons. Location was one, and Janel was the second. From the moment we made contact with Janel, via phone, she stepped in to help. We were in a situation where we had to act quickly to secure a place for our stepmom first, then our father. Janel provided us with around the clock care from emails to texts and phone calls. She worked 7 days a week with us to help answer every single question we had, and we had a LOT! She even took the time to answer questions and speak with family members who were out of state. Thanks, Janel, for helping us every step of the way and still providing the 5 star level of service, today.

March 2025

Google

Kimberley Good

I cant say enough good things about Charter Senior Living. Janel , the sales director, took her time , asking questions about my mom- getting to know her both personally and medically. Janel gave us a tour and answered all our questions. She worked with our family during a challenging time. I can tell she has a true passion for the families she serves. We had the opportunity to meet the various team members on the tour and found them all warm and engaging. I knew immediately this was the place for my mom .

March 2025

Google

Bea Ozols

I noticed that the resident who I visited did not have socks on nor appropriate clothing for the weather. I think that help is needed with dressing, especially socks .

February 2025

Google

constance shofi

My mother is in the Memory Care area- Flourish. I am always amazed at how patient the staff is! Even when experiencing the most difficult moments of dementia, these kind attendants are compassionate and professional. I am so grateful for them. There is also a cheerfulness that never wavers. God bless these good people.

December 2024

Google

Sherrill Mountjoy

November 2024

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Joy Crump

Lovely staff and a very friendly environment.

October 2024

Google

Chris Williams

The staff is very friendly and helpful everytime I come to visit. They have been housing my great grandmother for years and we couldn't have asked for a better place. I have peace of mind knowing she is there and being cared for.

October 2024

Google

Katelyn Williams

My great grandmother stays here and always says how much she loves it! The staff is always friendly when we visit, and she always has amazing things to say about her time there! It’s clean, comfortable for her, and we have peace of mind knowing she is being cared for!

September 2024

Google

Robert McCallum

The residents at this home are in great hands. The staff here are kind, considerate and go above and beyond!

September 2024

Google

Tracy Baughman

Employee could not unlock Alzheimers unit with code box by door. It took several minutes before someone opened door from inside unit.

August 2024

Google

Frankie Carson

Charter Senior Living of Fredericksburg is truly a place called Home. The Staff, & The Atmosphere is so pleasant, & enjoyable every time I visit my Family. For those who are looking for a place called Home. Character Senior Living Doors are always Open with a Smile.

June 2024

Google

Theresa Di Caro

Wonderful informative meeting about Select Rehabilitation company. Also a great evening to see my Mom!

June 2024

Google

Delphine Lawson

I came to visit during dinner, while there I observed an elderly woman, who was quite agitated, verbally demean and assault the character of a young woman serving her. The young woman handled the incident and the cranky elderly woman with self control, kindness and grace. Her name is Kennedy. I just wanted to say what a remarkable woman she is and that she not only exhibits the nature of a seasoned professional but is an asset to this organization.

March 2024

Google

CHAD WILLITS

We explored all of the options in the area and found Charter to be far superior and our top choice. The rooms are all very nice as well as the common areas, but without an exceptional staff nothing else really matters, and they have that in spades. The average tenure for the team is far higher than anywhere else and speaks to the quality of the environment. You could not find a harder working, caring staff that delivers exceptional customer service to all of the residents and visitors. From the management, maintenance, nurses, cooks, servers, cleaners, and everyone else, they are always very helpful and sincere, and often go well beyond the basics of the job to ensure the highest quality of life possible for the residents. There are daily activities and a lot of talent brought in for entertainment as well. You can't go wrong with choosing Charter. The owners and the staff have really created a great place for many to call home.

March 2024

Google

Olivia Rodgers

Charter Senior Living is one of the best in the area! They are kind and attentive to their residents and love them like they are their own family. The staff is very close knit and go out of the way for not just residents but their families.

March 2024

Google

Yaqub Hashimi

This facility is excellent! Their staff is very friendly and always available to speak with!

March 2024

Google

Anne Overington

My real estate team and I are honored to have Charter Senior Living of Fredericksburg as a preferred senior care community to which we can refer clients. Our interaction with residents, resident families, and staff, is always positive and rewarding. Providing both Assisted Living and Memory Care, Charter Senior Living of Fredericksburg is an optimal choice for senior care in the greater Fredericksburg area.

December 2023

Google

Rebecca Mills

I have highest praise for the staff. My observation is that they interact with the residents in a positive, friendly, respectful, and engaging manner. I have visited other similar facilities around the area and these folks are the best. They really care about the residents and it shows.

November 2023

Google

Shannon Hollister

Sheila and Molly and Staff always knowledgeable and friendly. Clean and courteous.

October 2023

Google

Jason Varga

A great place. The building is a bit older than many of the newer facilities that have been built recently, but you would not know it. The entire environment is warm, cozy and inviting. However, it is the staff here that sets it apart. They went the extra mile even before we checked in to make sure we felt welcomed and comforted. Sadly, our stay was short. Had my uncle been staying there longer, I'm sure many of the staff would have been counted as good new friends to him, and to me as well. I highly recommend Charter, and should the need arise for another member of my family, or even myself, I know exactly where we are going.

September 2023

Google

Nick Salfi

Recently I had a difficult time were my aging brother could no longer live at his home. At a suggestion from a friend we contacted Kate at Charter Senior Living. She led us through the process and made it as easy as it could be. Once he was at Charter the level of care, compassion, and attitude from ALL the staff was amazing. He was comfortable and smiling by the second day. The facility is clean, I saw a lot of smiles and laughter from the residents. The staffs positive friendly attitude is contagious. I highly recommend Charter Senior Living of Fredericksburg. Thank you Charter!

September 2023

Google

Sally Wharton

Nice place. Very homey. My brother has lived there for 6+ years and really likes it and the entire staff.

August 2023

Google

John Amann

July 2023

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Joseph Ross

June 2023

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Julie Simpson

June 2023

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Kathryn Wall

Had an event for a patient there. The facility was clean and the decor was very pleasing and felt homey. The staff were very professional. Several activities were happening around the facility that was designed to engage the resident. Resident seemed well cared for and very happy. Definitely a facility I would consider for my family or myself when the time comes.

May 2023

Google

Elizabeth Roane

February 2023

Google

Julie Simpson

I visit frequently. Everyone on staff knows me and who I am visiting. They are all so friendly and helpful. I am also impressed by their upbeat interaction with the residents.

January 2023

Google

Adam Anderson

Staff is incredibly friendly and professional! Particularly the receptionist and the DON!

January 2023

Google

Tammy Rhodes

January 2023

Google

Anthony Leonard

I visit charter twice a month and I do wheelchair therapy with the residence.Charter is an excellent facility extremely welcoming and makes everyone feel at home. Everyone is here treated like family.. If you are considering a assisted living facility for your love one please consider charter.

January 2023

Google

Forshonda Williams

We had the privilege of having our father reside at Charter after his move from Mississippi. It was one of the best decisions we made for him. The entire staff was amazing each and every day. They are extremely helpful, loving, and caring people. In our experience, the staff really made a connection with our dad and showed patience and kindness with him, no matter the situation. I would recommend Charter to anyone needing a place for their loved ones to reside.

July 2022

Google

Jonathan Deale

Wow! What a beautiful, clean facility! I would have my loved ones enjoy this place in an instant. Such wonderful staff, that care for andaccommodate the residents so well. 5 stars all the way!!!!!

July 2022

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Russell Scott

May 2022

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Cindy Bascetta Zimmerman

My mother and I visited and she loved the layout of the building, the grounds, and the people. She just isn't quite ready to give up a full kitchen but will keep Charter on the too of her list for assisted living when she is ready.

May 2022

Google

Josh H.

My Father has been a resident of the Charter Community for just over a month now after coming from another community in the Fredericksburg area. The other community wasn't a good fit for my Father for several reasons. When we toured Charter, we knew immediately this would be a much better! The facilities, accommodations and staff all exceed expectations. Charter is a vibrant, friendly, clean community that feels more like home and a family. My Father is much happier here at Charter, and I couldn't be happier with the quality of care, extremely proactive communications, and overall hospitality of Charter Senior Living of Fredericksburg!

April 2022

Google

mic howell

My husband & I evaluated this establishment as one of several to consider placing our loved on for assisted living support. We found the staff to be kind, courteous, professional & knowledgeable. While there, we were invited by Sheila Giscard to attend a forum of very knowledgeable panel leaders disscuing issues on the aging community, caretaking, long term care, home health, etc. It was highly informative & everyone should go if they have an opportunity. The information was Priceless!!!! Thanks Sheila!!!

March 2022

Google

Jeanne Placon-Hill

I am moving my loved one into Charter next week and could not be happier. I had checked them out earlier in my search for a facility, but unfortunately went with a different place. I was so disappointed with that facility. I went back to Charter and again spoke with Sheila. She is an absolute delight. She invited me and my husband back to their St Patrick’s Day event. We had a wonderful time and really enjoyed how involved the residents were with the festivities.

October 2021

Google

Kaitlyn

Disclaimer: my loved one never became a resident for reasons unrelated to Charter; this review covers the process before residency. From what I've seen of Charter, they are a very professional, merciful, patient, loving bunch, especially Sheila (and Tracey, from what I've heard of her). My grandfather, who has dementia and is extremely stubborn and difficult, was in emergency respite care in another state and we were trying to find a place in FXBG for him to be near family. After tons of research, Charter was our #1 choice and we put down a deposit and started the process. This is the first time grandpa's ever been in assisted living, and it's been a HUGE adjustment for him, to say the least. The folks at Charter interviewed him via video chat (he's still out of state) for his intake processing and I had to say I was extremely impressed with their reactions to him and their handling of his less-than-amicable qualities; they are truly professionals who deal with these kinds of matters more often than the average person. Unfortunately, due to other issues, my grandpa can't come to the area after all, so that's the end of our experience with Charter, but I will remember them in the future should that need arise. I did go on a tour, and the facility seemed very nice, residents well cared-for and happy, the grounds quite pretty, and the staff very wonderful. Sheila knew the place inside and out, which was something I was looking for on every tour and didn't always see in the people leading the tours at other facilities. They also returned our deposit when it didn't work out, even though the reasons for the fall-through weren't on them. They really worked with my family and we have so much appreciation for that as it's been a very hard time for us with all that's going on.

April 2021

Google

Elizabeth Finn

I cannot thank Sheila Giscard and the staff at Heartfields enough! They helped us maneuver through the process quickly with supreme kindness and compassion and efficiency and I am grateful for their continued care of my stepmom. They made a difficult journey so much easier and I have confidence in our decision to move her there when caring for her at home is no longer a feasible option. Thank you to Sheila, Connie, and the staff in the memory care unit. I am grateful.

February 2021

Google

Amy J

HeartFields at Fredericksburg has earned my highest personal recommendation. This is the 1st Google review I have ever written on any organization. I am doing so because I so cherished the stellar care provided to my husband during his stay at HeartFields. David has multi-modal needs that I believe are beyond those that Assisted Living Facilities generally accommodate. Our 1st contact was with Sheila Giscard, who was not deterred by this. In fact, she addressed as enthusiastically solving a puzzle. It was evident to David and me that she was our ally. He thrived during his stay. On a personal note, one thing we most valued was their embrace of being pet friendly versus solely accepting pets. Another was the fact that management team members, Executive Director Tracey Hecox, Sheila Giscard and Nursing Director Connie were accessible to our family and played active roles in managing my husband's care. If you are seeking a friendly, positive, safe community, HeartFields will not disappoint.

December 2020

Google

Tina McDermott

Having the difficult task of placing my 90 year old father into Assisted Living was complicated by my living out of state. After a phone conversation with Sheila Giscard, it became very clear that HeartFields would be the best I could offer him. Due only to a delay from his physician, he was quickly placed in the apartment of our choice. He was not ready to leave his home, however the staff has tenderly cared for and encouraged him. Covid complicated the move even more, but the staff has gone above and beyond to settle him in, doing all the little touches I would do if I was there. The price is competitive with nearby facilities and I believe the incentive offers from those facilities does not equal the personalized service I have received. I trust HeartFields with my most important person, my Dad.

December 2020

Google

Nicki Dalton

I cannot say enough about the incredible staff here. My father had a very difficult transition and I was a wreck having to relinquish his care. They couldn't have been any better! They were very upfront, yet also very understanding. He has now been there a month and has had to go from Supported to Memory Care and they have continued to be amazing in their communication and support in working with me. My Dad is settling in and even doing better! As one of the longer established/older places, it may not have all the new bells and whistles of some of the others- but it has much more heart and a core staff that has been their for years. Which in my book has proved to be MORE than worth it!!!

November 2020

Google

Robin Grega

The staff is amazing. They are courteous and kind and very responsive. They ensure the residents have activities and the care is amazing.

March 2020

Google

John S

Very caring and attentive staff. They do an excellent job, often under difficult and trying circumstances. They have taken good care of an elderly parent for over a year, and have always been most responsive to requests and inquiries.

January 2020

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Mark Greenstreet

Outstanding in every respect!!

October 2019

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Johnny Smith

HeartField has taken care of our loved one for over 6-years. In that time they have constantly provided care, compassion, and even love to our family member. I cannot praise them enough!

February 2019

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J S