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About The Heritage Inn
The Heritage Inn stands ahead of the rest. We are committed to maximizing resident satisfaction and providing necessary care. Located in Charlottesville, Our community is accessible to all the local shopping, restaurants, and outdoor activities available in Charlottesville. Hospitals, physicians, and rehabilitation centers can all be reached in a short drive.
Our staff has developed a relaxing, fun-filled lifestyle that lets you decide what kind of retirement you want to live. We combined active, fun filled senior living atmosphere with available health care so you can enjoy social, yet secure lifestyle that fulfills you physically, spiritually, and financially.
The Heritage Inn Assisted Living
No two residents are the same. At The Heritage Inn we strive to provide assisted living that fits each individual.
There are numerous styles of private and semi-private senior living residences available here. Residences have living room, bathrooms, and activities areas. Members of our staff are extensively trained to care for senior Charlottesville residents and everything they need. We continually strive to assist our residents for the highest quality of life we can provide for them. Our chef and cooking staff at The Heritage Inn are driven to constantly deliver quality meals that are great tasting and nutritious. We strive to create memorable meals from fresh produce that help our residents reach their best health and wellness.
The Heritage Inn Amenities & Services
Outdoor Common Areas, Activities Offsite, Beautician Onsite, Meals Provided, Indoor Common Areas, Devotional Services Offsite, Devotional Services Onsite, Activities Onsite, Housekeeping provided, Arts and crafts center, Beauty Salon, TV Lounge, Outside patio garden, Barber Shop, Skilled nursing and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.
Our trained staff helps our residents enjoy benefits that our facility offers, like Resident Parking Available, Transportation at Cost, Property Convenient to Busline, Special Diets: Low / No sodium, Anytime Dining, Guest meals, Special Diets: Low / No Sugar, Respite Offered, Wheelchair Accessible Showers, Hospice Available, Aging in Place and other perks. As seniors age, they still want to feel independent and maintain a healthy lifestyle, and we help them do that.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Contact us at (800) 755-1458 for more information about senior living at our community.
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(800) 755-1458The Heritage Inn Location
The Heritage Inn
220 S Pantops Dr, Charlottesville, VA 22911
Pricing & Availability
(800) 755-1458Available Living Options
- Memory Care
The Heritage Inn – Reviews
April 2023
The buildings are immaculate. Pleasant smells. Staff is very compassionate with all the residents Activities noted to be going on with lots of participation. The Administrator is very welcoming to families. Wonderful smells from the kitchen Very happy for the residents here
April 2023
Trinity happily greets me upon arrival, starting each visit off on a positive note! Employees Melissa, Emily,Jessie and others whose names I can’t recall just now are upbeat, efficient and helpful!
February 2023
Great service and leadership. Thanks for taking care of us and the continued care for my mother. Looking forward to working with the staff as they are always friendly and welcoming when we visit.
January 2023
Our mother has been in the Memory Loss section at The Heritage Inn since July. We cannot say enough about the wonderful staff and management for The Heritage. Each time I visit staff is smiling and appear to be happy in their positions. I can only say it takes very special people to do the work everyone there does in every aspect of The Heritage. Angels come in all forms and each time I visit I know I am in the presence of many. My brother and sisters and I are grateful for the above and beyond care our mother receives on a daily and nightly basis. GOD bless all who have a hand in caring for our Mom during this time in her life.
August 2022
The patient care staff at Heritage Inn treat each patient as an individual and with respect. They are warm and caring. I traveled many miles to be with my brother and felt welcomed and encouraged. These folks do a difficult with grace and kindness. Many thanks.
October 2021
Ive been working with the Management team for several months and am in the facility almost daily and I find their team to be very professional and attentive.
October 2021
I am a social worker for hospice and I love visiting our patients at Heritage
October 2021
I was very impressed with the way the residents here are like a great big family. It is casual and relaxed just like at home and that is exactly how they feel, both employees and residents. Great job!
October 2021
I work at The Heritage everyday. I thoroughly enjoy all of the residents and staff.
August 2021
April 2019
February 2019
My father was a resident at The Heritage Inn for a few months. Though the Heritage Inn is a no nonsense, " no chandelier" assisted living facility, the staff go above and beyond to care for these precious people. Great pains are taken in decorating the facility in a warm and homey fashion. My parents were primitive furniture collectors, and loved that style, so, my dad felt very at home with this and the fireplace in the dining room, big windows and the parrot in the parlor. . . Whom my son and daughter sang with regularly. My daddy was a dialysis patient, 86, and was suffering from severe cardiovascular disease and microvascular disease throughout his body. Though he was very mobile and energetic, shining a light for all around him, he was beginning to require more complex care. At one point, he needed dietary changes for a stomach that wasn't perfusing well. The kitchen staff bought soy milk and other items to help his digestion. Their food is made for a huge group, institutional food, but they took care in accommodating his individual needs as much as possible. Before dialysis, they packed lunches for him with such sweet care. When we settled him there, he was able to bring his own bedroom suit into a double occupancy room. Louise, the admissions director, was very assuring and set up helps for us to set up his bed. Latoya, went to great lengths to assure that I could order his meds from the VA, saving him much money, and coordinated with me so I could order his meds in a timely manner. Our family's emotions, care were also taken into consideration. . My 12 and 15 y/o always felt comfortable and even LOVED by the staff. When my daddy passed away, I was called at 630 in the morning by the sweetest man, Brian, who I do believe felt deep grief at my dad's passing, as well. When we arrived there, that morning, we were met with hugs and kisses. The residents there also surrounded us, and we had spent much time talking with them over those months. For them to put their whole hearts into our loved ones' lives, knowing they will eventually pass, is the most selfless act I've ever known. As a Registered Nurse, I had to, initially, understand that this is Assisted Living, and what that means. This isn't acute care or nursing home, certainly not. With my dad's complex health issues, I was there with him most days, but I always felt the caregivers there were on my team and either assisting or guiding me. I never felt alone in my decisions, and they were always on standby for whatever we needed. I can't name everyone, but Louise, Kelly, and Tina were always helpful . . Also The housekeeping people who, when my dad bloodied his furniture, took great care in cleaning it to like new! Some workers came and left, but the facility never hesitate to to ensure inly the best were looking after these residents. We had homemade for my mother. . . But they sometimes made my family feel unwelcome and frequently things were broken and damaged in my parents home by these workers. I never worried about these things at The Heritage Inn. I would be glad to answer any questions in your quest for the place for your loved ones.
January 2019
Outstanding staff and service, great atmosphere. Respectful and pleasant toward residents and families.
January 2019
The Heritage team is wonderful: i am so grateful for their patience, kindness, compassion and grace in caring for my aunt for many years. They understand what families go through as loved ones age and show such kindness towards all involved.
January 2019
I have known Kelly L. Executive Director and her core team for many years. I see the care patients receive on a daily basis and challenges that arise and are quickly attended to by Kelly and her staff. I have also known many friends that have or had patients at Heritage Inn and they are very pleased with the care their loved ones received.
November 2018
All of the negative reviews on this place are a hundred percent factual! No lies have been told notice how two of them mention the fact of her popping pills and being a pill popper. I had no idea that a nursing home would even want an ADDICT running their facility. It seriously surprises me that the owner hasn't made any responsible decisions in getting rid of said director! This nursing home is a complete JOKE. No positive reviews on this place will ever make up for the negative ones in place. When there is a problem people should fix the issue apparently with all the negative reviews people have taken the time to put in place then OBVIOUSLY there is an ISSUE that needs to be resolved. Do they do cover ups on things that happen the answer is YES. I have seen it for myself first hand. Good luck to the families that have their loved ones in all of this CIRCUS under their TENT!!!
July 2018
They were so caring of the residents there. They kept me informed of everything. They treated me like family whenever I came to visit my husband. I would highly recommend this facility for anyone in need of this type of place for their love one.
December 2017
September 2017
I visit Heritage Inn at least twice each week--to meet with staff and visit with residents. The people and atmosphere are always engaging, joyful, warm, and highly relational. I am always happy to spend time in the Heritage Inn community!
June 2017
my husband is a patient in the dementia unit. visit him everyday and when is not to alert i enjoy talking to all the staff. they are the greatest.
May 2017
The care takers are the hands down sweetest people there are. They love on all the residents 24/7. My mother in law loves the food!! She says someone comes and gives her bananas, peanut butter and jelly sandwiches.....oh and dont get me started talking about "Teka"the amazon parrot...
May 2017
Just think they ought to change the name. Probably be my grandmothers next home soon.
March 2017
I have worked with the Heritage Inn staff for training. The administration is dedicated to the Inn and all those who live there. They requested staff training to improve care for their residents living with dementia. I was shocked when over 40 staff members from all departments attended, all eager to learn so they could better serve the residents. That level of participation is rare. The joy I saw in the staff's faces when they talked about why they loved the work spoke volumes. If my parents lived locally and needed care, I would not hesitate to entrust them to the staff of the Heritage Inn. ~ The Dementia Nurse <3
December 2016
I love The Heritage Inn....
November 2016
The staff at The Heritage Inn have huge hearts. They care for residents as a family. It is a beautiful place.
November 2016
My husband and I have had a total of 3 elderly parents living at the Heritage Inn over the past 4 years. Although my father died shortly after going there, he was in extremely poor health and had a stroke. My mother-in-law lived there for 4 years and when offered an opportunity to leave, she wanted to stay. She passed recently at almost 103 years old. She was surrounded by staff members trying to bring comfort to her and to the family. My mother has been there for 3.5 years and loves it. The staff is very loving and kind and my mother enjoys them very much. She enjoys most of the food and participates in many of the activities. Heritage Inn takes the interested residents out to lunch every week which is a nice treat for them. We trust Heritage Inn to take good care of my mother. She enjoys every day and loves the attention that she receives from the staff. We are there frequently and watch out for her.
October 2016
Facility is very nice and clean inside. They hired us to come in with our small petting zoo just to put smiles on there residents who are just like there family there. They were very involved with there residents, everyone seemed like family I enjoyed putting smiles on everyone!
September 2016
My husband and I have had a total of 3 elderly parents living at the Heritage Inn over the past 4 years. Although my father died shortly after going there, he was in extremely poor health and had a stroke. My mother-in-law lived there for 4 years and when offered an opportunity to leave, she wanted to stay. She passed recently at almost 103 years old. She was surrounded by staff members trying to bring comfort to her and to the family. My mother has been there for 3.5 years and loves it. The staff is very loving and kind and my mother enjoys them very much. She enjoys most of the food and participates in many of the activities. Heritage Inn takes the interested residents out to lunch every week which is a nice treat for them.We trust Heritage Inn to take good care of my mother. She enjoys every day and loves the attention that she receives from the staff. We are there frequently and watch out for her.
November 2015
My Dad and Mother-in-law have been living at The Heritage Inn for the past two years. All of the staff and administrative team are wonderful. Even though I work here, it did not cause me to make the decision for them to live here - other facilities are much closer to where they have lived for the the past 30 years! I rest easy each night knowing that when I return to work they will be happy and smiling.
November 2015
I have been with the Heritage Inn for a little over a month. In this time frame I have seen nothing but a family friendly environment and staff. The Executive Director takes the time to speak with residents and family members who stop by her office. She knows all of the residents by name and took the time to help me know the residents as well. The Executive Director has been a great mentor to me since I am new to the assisted living environment. I am very blessed to be at a wonderful assisted living community and I am grateful to have found my second home and family.
November 2015
Well, I have only recently started working for this community as a charge nurse. February 2014 I have found our executive director to be very competent, caring, and trustworthy. Running this community is no easy task and by no means is she able to do by herself. That is why we are a team and are building a great team. And yes we may have to let a few bad seeds go in order to complete our team of "TEAM PLAYERS".
November 2015
I have worked at several assisted living facilities throughout Virginia and The Heritage Inn by far has been the best working experience I have encountered. When I first came to The Heritage Inn I immediately felt the warmth from all the staff. No one was unkind and to come in unknowingly, I found that the staff truly cares about each and every resident in the community. The residents become a big part of our families. If I ever have to make that decision to place my father in a community, it would be The Heritage Inn!!! As a response to the below comment made by Janice (whom is a disgruntle employee that was terminated) none of those accusations are true
November 2015
Upon entering this community there is a warm feeling consistent with great management as well as leadership. There is no "fake" lobby where all is beautiful until you get behind the scenes. The staff is competent and compassionate and are loyal to the residents. Activities are abundant and I never see residents grouped together and looking bored! Lunch and Learn is available to the public and has interesting topics that go along with wonderful lunches and this is what they serve the residents. I feel as if I have been taken out for lunch at a nice restaurant! I would highly recommend this community for anyone who is looking for a down to earth place to live where you receive the help that is needed while you still feel independent.This is a great "home away from home"!
October 2015
I moved from Colorado to Virginia and was blessed with a career at The Heritage Inn. I was welcomed with open arms. I have been at the Heritage Inn for two years and throughout my time here, I have seen nothing but a loving community with a respectable reputation. The Executive Director showed me through example how a home-like environment works. Although she is a very busy woman I have never seen her turn down an opportunity to talk with residents and family members. She has taught me so much and I am proud I work with her. The residents are everyones top priority and staff shows concern, love and respect for everyone. The Executive Director has helped everyone here move up and learn everything they can through ongoing classes and training. I am sometimes amazed at how much she does for others without a second thought! Overall, The Heritage Inn is an excellent place for our residents and employees. I couldnt want for a better place to work and I am shown everyday through the love of our amazing staff that I am in the right place!!
April 2015
I've played there several times over the years in a big band called Phoenix...I've eaten the food as well...It's as good as it looks...
February 2015
I have been with the Heritage Inn for a little over a month. In this time frame I have seen nothing but a family friendly environment and staff. The Executive Director takes the time to speak with residents and family members who stop by her office. She knows all of the residents by name and took the time to help me know the residents as well. The Executive Director has been a great mentor to me since I am new to the assisted living environment. I am very blessed to be at a wonderful assisted living community and I am grateful to have found my second home and family.
January 2015
First of all the Director is very rude. She is on pills really bad walks around sometimes trying to hide her eyes behind her sunglasses. She really doesnt care about the residents or employees. The residents went for quite sometime without oral care and still the oral care is horrible. APS has been called on them a few times some of the deaths have been investigated there and they do sometimes chemically restrain some of the residents with medication and of course they have a medical excuse to cover it. The residents are sometimes made to lay down just so that the director and owner do not have to deal with them or even have to see them. They feed the residents the same food almost everyday there is not much of a variety especially for breakfast. Sometimes they are low on food. And the turnover at the facility is ridiculous. They need a better director to run the facility since the current one is only worried about her own pill popping sickness. She will have employees DC meds off of the cart just so that she can feed her sickness.She has slept with multiple male employees, and has made it apparent to all who work there. One of the residents got hurt really bad a bit ago and they lied about what happened to the family member just to cover the mistake they had made. If you really love your family member and you want to keep them safe and really cared for please find another facility a better one that could give your family member that care that they really need the right way because as long as they have someone like her running that facility is a danger to the lives of your loved ones. To top it off you can ask around most of the other facilities will probably tell you exactly what she is all about cause they all talk about her and the facility anyway.
December 2014
They already have my room reserved for when I'm ready. Love this loving and caring place!
December 2014
My mother stayed there a year and a half. Only because of financial constraints I had to remove her. The facility was always clean and very welcoming. I would totally recommend this facility to anyone in need of senior care. They have a calendar with all the activities that are available to all the residents. Music, games, walks, etc. there is always something for them to do.
September 2014
My daughter and I, both work here. Love my residents. New and old! Thinking of starting a crochet club. We would even enjoy outsider to help some of our residents who will be first time crochet. Would love any feed back. Sheila Hunley
Rate and Review The Heritage Inn
Community Details
The Heritage Inn Amenities and Services
Amenities
- Outdoor Common Areas
- Activities Offsite
- Beautician Onsite
- Meals Provided
- Indoor Common Areas
- Devotional Services Offsite
- Devotional Services Onsite
- Activities Onsite
- Housekeeping provided
- Arts and crafts center
- Beauty Salon
- TV Lounge
- Outside patio garden
- Barber Shop
- Skilled nursing
Services
- Resident Parking Available
- Transportation at Cost
- Property Convenient to Busline
- Special Diets: Low / No sodium
- Anytime Dining
- Guest meals
- Special Diets: Low / No Sugar
- Respite Offered
- Wheelchair Accessible Showers
- Hospice Available
- Aging in Place
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
The Heritage Inn Housing and Staff
Living Types Available
Staff
- Visiting Occupational Therapist
- 24-Hour Awake Staff
- Visiting Podiatrist
- Visiting Physical Therapist
- Nurses on Staff
- Doctor on Call
- Visiting Nurse
- Visiting Speech Therapist
- Medication care managers / Medication Technicians
- Nutritionist / Dietician
- Full time activity director
- ADL Assistance
- On-Site RNs / LPNs
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
Communities Near Charlottesville
Commonwealth Senior Living of Charlottesville
1550 Pantops Mountain Pl, Charlottesville, VA 22911
Assisted Living | Independent Living | Memory Care
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Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.