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About The Gardens of Castle Hills
Seniors can rely on The Gardens of Castle Hills for quality of life and care. We have a friendly environment that provides a sense of health and well-being. We are located in San Antonio, TX. Medical facilities, outdoor activities, shopping and restaurants are all conveniently located nearby. Residents always have options when they're looking for something fun and exciting to do outside of the community.
The programs offered here at our community can make a huge difference for you and your family. We create a positive atmosphere that will improve you or your loved one's perspective and the amount of enjoyment they get out of each and every day. Families are always excited because of the relationships we build improve every resident's quality of life.
The Gardens of Castle Hills Assisted Living and Memory Care
The Gardens of Castle Hills delivers both care and understanding to our assisted living and memory care residents.
We offer several styles of units to choose from in sizes to fit all senior needs. There is plenty of storage space, private bathrooms, and each apartment. The grounds are professionally maintained for the benefit of our residents and their guests. Members of our staff are extensively trained to care for senior San Antonio residents and everything they need. We continually strive to assist our residents for the highest quality of life we can provide for them. Our chef and cooking staff at The Gardens of Castle Hills are driven to constantly deliver quality meals that are great tasting and nutritious. We strive to create memorable meals from fresh produce that help our residents reach their best health and wellness.
The Gardens of Castle Hills Amenities & Services
Residents have access to Special Dining Programs, Enclosed courtyard, Walking Paths - indoor, Sensory-based programming (e.g. snoezelen), Specialized Training for Caregivers, Reminiscence therapy, Activities Onsite, Devotional Services Onsite, Outdoor Common Areas, Meals Provided, Devotional Services Offsite, Vegetarian, Beautician Onsite, Activities Offsite, Indoor Common Areas, Meeting room, Barber Shop, Free Wi-Fi, Outside patio garden, Fitness center, Library, Raised gardening beds, Free parking, Fireplaces in common areas, Free cable satellite tv, Piano / Organ, Beauty Salon, Arts and crafts center, TV Lounge, Laundry service / dry-cleaning, Housekeeping provided, Home Care Agency on-site and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our trained staff helps our residents enjoy benefits that our facility offers, like Aging in Place, Respite Offered, Wheelchair Accessible Showers, Hospice Available, Complimentary Transportation, Property Convenient to Busline, Resident Parking Available, Special Diets: Low / No Sugar, Room service, Professional chef, Special Diets: Low / No sodium, Restaurant style dining, International cuisine, Private dining room, Guest meals and other perks. As seniors age, they still want to feel independent and maintain a healthy lifestyle, and we help them do that.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Is our community right for you? Call (800) 755-1458 to schedule a private tour.
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(800) 755-1458The Gardens of Castle Hills Location
The Gardens of Castle Hills
1207 Jackson Keller Rd, San Antonio, TX 78213
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
The Gardens of Castle Hills – Reviews
December 2023
TERRIBLE! THE STAFF HEE IS NOT FORTHCOMING AND REPORTING SITUATIONS OR UPDATES ON LOVED ONE. CONTINUALLY TELL YOU WHAT YOU AS A LOVED ONE ARE DOING WRONG AND NO COCEPT OF MEDICAL PROCEEDURES. [name removed] IS PARTICULARLLY DIFFICULT AND HAS A BAD ATTITUDE. STAFF DO NOT CHECK ON YOUR LOVED ONES EVERY 2 HOURS. VERY OPINIONATED STAFF AND THEY HAVE POOR JUDGEMENT. I WOULD NOT LET [name removed] TAKE CARE OF MY DOG.
June 2023
After looking at seven places for mom, we knew this was the one. They graciously showed us around and introduced us to their staff. I mostly appreciate their communication with the care of my mom through Amanda and Bernadette. Rooms are very good size, clean, and the facility has plenty of areas for residents and guests to sit and visit. Linda and Tim the Activities and Events Directors provide many activities daily and take them on fun outings.We couldn’t ask for a better place. Grateful we found them.
April 2023
What a great community and an awesome event for the kids and residents!
February 2023
Extremely professional and very friendly staff, we have our mother there after visiting 7 other places
November 2022
Excellent facility! Wonderful and caring staff!
January 2022
Very nice atmosphere. Staff seems helpful. My mother in law lives here. They allow cats.
June 2021
June 2021
What a beautiful community! Has such a welcoming feel the moment you walk through the door. The staff is so attentive and you can tell they love what they do!
June 2021
The facility is lovely and the staff is very caring and friendly. if you are looking for a home for your loved one, do them a favor and check out The Gardens of Castle Hills
June 2021
I love working here at The Gardens of Castle Hills. Everyone is very nice. The residents are great and the family members appreciate the care and service.
May 2021
A great place to work with the best owners and staff . They make you feel your part of the team!!!
May 2021
The facility has recently added an Activity Coordinator for the Memory Care group and I immediately saw vast improvement. Yesterday I arrived for a visit with my 99 year old nana and she was completely engaged in a painting activity, as were several other residents. Ramona, the head nurse, is awesome and always available to communicate when we have concerns. And its obvious that each staff member is picked especially for these residents that require special attention and redirection quite often (Alzheimers-Dementia patients). We appreciate them so much!
May 2021
Updated and Re-written 04-12-21: I have upgraded my review to 4 stars based on the care my father received, which was before the ownership change. I still rate the new owners business practices at 2 stars. My father spent 2 1-2 years in Memory Care here, mostly when it was known as Ventura Hills. Alzheimers turned him into a belligerent, difficult resident. The staff handled him so well and communicated with me clearly and frequently. Theyre angels. They truly showed they cared. I cant praise them enough, especially Ramona. Ultimately, my father died of COVID-19 here in early January. The staff helped us empty his room immediately so that we would not have to enter a COVID hot zone. (Im not going to second guess how well they took COVID precautions. The virus ran rampant across the country and in many long term homes. Many times, it felt inevitable. that COVID would strike. We were not allowed in, so I have no first-hand knowledge.) It was after my fathers death that the new owner showed little regard for us. We were owed a refund for the 3-4 of the month my father was not there, but for which we pre-paid. After 8 emails across 3 full months, he replied to only three. He sent a partial refund after his first reply. In his second reply, he promised the balance to be mailed within two days. The final refund finally arrived 6 weeks after that, after my original 2-star review appeared here. Now, we can count this as resolved. But it certainly leaves a bad impression when a bereaved family cannot get simple replies to a request for money owed to us. (Google does not seem to allow me to Reply to the Owners reply below this review; instead, I have re-written this to conclude this matter.)
March 2021
The rare snow storm hit San Antonio and caused power outages, but the Gardens of Castle Hills has remained warm with two generators on standby. The staff shoveled snow and salted sidewalks at 3:45 am to keep the community safe for residents and staff. Residents had fun lining up at the window watching the snow coming down. What a great place!
February 2021
February 2021
February 2021
My grandfather moved in last October. He has settled in nicely with help from staff. They are very attentive and caring. He is making friends and he is happy with the activities they offer.
February 2021
Under the leadership of Imagine Senior Living at Castle Hills the new owners have already made a difference in the care and treatment of the residents. COVID has certainly made this past year a challenging time for all senior living facilities. However, the new leadership team has taken up the challenge and is instituting policies and procedures to protect the residents and make their lives as pleasant as possible, given this pandemic. God Bless the entire staff for their tireless efforts!
February 2021
Residents are Great and the Care Team are Wonderful!!!!
February 2021
Great place great staff very caring since the outbreak of covid the stuff have worked very hard on still caring an putting the residents first love this place new owners love them highly recommend this place was a beautiful facility
February 2021
My sister and I recently visited The Gardens of Castle Hills as we are looking for the best assisted living situation for our mother to move into, The team at Castle Hills were all very nice and gave us the instant feeling that they would be amazing in taking care of our mom. As we toured, the cleanliness was impressive! When we talked to some of the current tenants, they were all smiles and had great things to say about the staff. On they way out we were handed a small bag of the most amazing cookies, I now know why a few were bragging about the food served everyday at The Gardens of Castle Hills.
October 2020
Great place with safety first and health of residents as top priority! Our family has enjoyed their relationship with staff and experience at Ventura Hills where residents truly come first! They also have a great white lab, Maebelle who visits and is loved by residents and seems to know who needs a pick me up when she shows up. Energy calms and Maebelle fits right in!
October 2020
October 2020
Their staff is amazing! Very caring! Thank you for everything!
September 2020
March 2020
October 2019
July 2019
March 2019
Love this facility. My grandmother is so well and happy there. The staff and management are really great!
March 2018
SeniorAdvisor
Really liked this also, staff were nice and spike to a resident who loves it. The only thing that it is further from family.
February 2018
November 2017
SeniorAdvisor
I toured here when looking for a place for my sister. It was very, very nice. I liked it but my sister didnt seem to. I liked the grounds a lot and some of the residents were outside while we were touring. It seemed very safe and very accommodating. The facility was very clean and there werent any smells, which is normally the first thing I try to pay attention to. The residents all seemed happy and helpful and everything I saw was beautiful. It was a nice place all around but we ultimately went with a different community.
November 2017
SeniorAdvisor
I really like this community for my dad they are working with me to keep my dad healthy and happy. He just isn't eating the food so the staff helps encourage him to do so. The staff is nice and approachable and very patient with my dad. There are daily activities that they engage him on and he does enjoy them. The staff is really concerned and caring. The grounds are well maintained and is always clean inside. I would a recommend this community.
July 2017
SeniorAdvisor
We toured this community and we liked the staff that answered the questions we had on the care that is offered. We liked the list of the activities that we offered. We did not like the environment and it did not have the feeling that my mom was looking for. We would recommend that other families tour this community for the care of family member.
May 2017
Rate and Review The Gardens of Castle Hills
Community Details
The Gardens of Castle Hills Amenities and Services
Amenities
- Special Dining Programs
- Enclosed courtyard
- Walking Paths - indoor
- Sensory-based programming (e.g. snoezelen)
- Specialized Training for Caregivers
- Reminiscence therapy
- Activities Onsite
- Devotional Services Onsite
- Outdoor Common Areas
- Meals Provided
- Devotional Services Offsite
- Vegetarian
- Beautician Onsite
- Activities Offsite
- Indoor Common Areas
- Meeting room
- Barber Shop
- Free Wi-Fi
- Outside patio garden
- Fitness center
- Library
- Raised gardening beds
- Free parking
- Fireplaces in common areas
- Free cable satellite tv
- Piano / Organ
- Beauty Salon
- Arts and crafts center
- TV Lounge
- Laundry service / dry-cleaning
- Housekeeping provided
- Home Care Agency on-site
Services
- Aging in Place
- Respite Offered
- Wheelchair Accessible Showers
- Hospice Available
- Complimentary Transportation
- Property Convenient to Busline
- Resident Parking Available
- Special Diets: Low / No Sugar
- Room service
- Professional chef
- Special Diets: Low / No sodium
- Restaurant style dining
- International cuisine
- Private dining room
- Guest meals
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
The Gardens of Castle Hills Housing and Staff
Living Types Available
Staff
- Visiting Nurse
- Visiting Dentist
- Visiting Occupational Therapist
- 24-Hour Awake Staff
- Visiting Podiatrist
- Homecare Onsite
- Nurses on Staff
- Visiting Physical Therapist
- Visiting Speech Therapist
- ADL Assistance
- Visiting optometrist
- Dedicated concierge
- On-Site RNs / LPNs
- Medication care managers / Medication Technicians
- Full time activity director
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with The Gardens of Castle Hills and does guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.