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About Autumn Wind Assisted Living
We take senior living seriously, that’s why Autumn Wind Assisted Living has a designed plan. We offer services and amenities that keeps our residents healthy and happy. We are right in Mineola, close to local attractions, and other events and activities. Residents also have choices when it comes to local medical centers, physicians, and pharmacies.
Our community is dedicated to providing our residents compassion and kindness. We are on a mission to enrich the lives who live and work with us. We respond to each of their unique needs and the desire to maintain their dignity and respect. Each resident comes with their own set of needs and we are mindful of that. For some seniors, that need is as simple as friends and companionship, a full and active social life. Assistance with daily activities and tasks might be what others need. Some of our residents need more intensive and specialized care like therapy and rehabilitation services.
Autumn Wind Assisted Living Assisted Living
Our approach at Autumn Wind Assisted Living for assisted living is to address the health, social, and mental needs of each individual’s unique demands.
Every unit has its own climate control, bathroom, as well as spacious closets that are great for storage. All residents have access to landscaped grounds and common areas. The staff is some of the best in Mineola, they’re always available to help with any level of services our residents need. We can assist with medical reminders to designing exercise programs and scheduling entertainment events. The selection of meals at Autumn Wind Assisted Living are the results of many years of experience crafting menus. Our cooking staff constantly strives to make sure the dining experience is the best at our community.
Autumn Wind Assisted Living Amenities & Services
We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. Devotional Services Onsite, Meals Provided, Outdoor Common Areas, Activities Offsite, Activities Onsite, Indoor Common Areas are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.
We know that seniors need varying degrees of help as they get older, but still want to feel independent. Our facility has Respite Offered, Hospice Available, Resident Parking Available, Complimentary Transportation and other assistance. We try to make sure that each resident is able to maintain a full life while staying with us.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
If you have interest in visiting our community in Mineola and would like to have a closer look, just give us a call at (800) 755-1458 to schedule an appointment.
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Autumn Wind Assisted Living – Reviews
My mother was a resident at Autumn Wind Assisted Living for almost a year. My mother and our family were happy with the care she was receiving. On 4/20/20, my mother went on hospice. At that time, the community was, and had been under quarantine. I was; however, assured that when she reached end of life, our family would be able to be with her. Her attending hospice nurse was denied access into the building (unless there was a change in condition). On 4/28 the facility contacted the on-call hospice nurse and reported a change in condition. The hospice nurse notified me that my mother was not doing well. She was going to monitor her for an hour and then call me back to tell me if my mother was at end of life. An hour later she called and told me my mother was showing signs (mottling) of being close to death and I should notify family to come. I relayed to her that I was on my way to the facility. I then got a call from staff, telling me I was not allowed into the building, to be with my mother. She suggested I call back in the morning. I was beside myself, knowing that my mother needed me, knowing she was wondering why I was not there. I called the next morning and was met with push back again, then finally was told I could come be with her. I arrived the morning of 4/29 and my mother was non-responsive, and died about 30 min. later, never knowing I was there. Even hospice could not believe I was denied access to my mother. This was not what anyone would want at end of life. The next devastating event: Her apartment was paid for through the end of May. My brother and I wanted to move her items out that next weekend. I was told by Mary (Owner/Administrator) that she did not have the staff on the weekend to oversee a move-out and suggested a weekday. On May 5th, I spoke to Mary and arranged a move out on May 8, at 10 am. It would be myself and my husband clearing out the apartment. I explained, we would be sorting through her belongings and have it all moved. On Thursday, after 5 pm, Mary called to let me know she had something wonderful to share. She had her maintenance crew move all my mother's belongings to a dirty garage. I was without words, hurt, violated, angry and so was my entire family. When I arrived Friday morning, some items had been brought back to the apartment and other remained in the garage. My mother's pictures, and belongings were strewn on the floor all around the apartment. Her shoes that were nicely arranged were in a heap, her linens were wadded in box, and many items were missing. As I would report to Mary what was missing, "she seemed disgusted at the situation and said to let her know how much and she would reimburse me." After getting moved and home with my mother's belongings, there were even more items missing. This was not the way her stay at Autumn Wind had to end. Mary's actions and reactions were without compassion and respect. My mother did not have a lot, but what she did have was family and her few possessions. She would have wanted me by her side, as she struggled in those final hours. She would have wanted her possessions handled with care by her family....not rummaged through and thrown in a garage, picked over, and stolen. Mary (Owner/Administrator), please give your future residents and family members dignity at end of life. Take responsibility for your inappropriate protocols, please do not blame it on your staff. Though unimportant to you, my mother's final hours were important to her and our family., and so were her belongings.
A beautiful place,great staff and kind hearts. I'm especially fond of Jessica the Activities Director. We have been there since the doors opened and highly commend Autumn Wind for its professionalism and high standards of care. Autumn Wind and her staff have truly been a blessing.
MY DAD MOVED INTO AUTUMN WIND AND LOVED IT. THA STAFF SPOILED HIM ROTTEN. EXCELLENT PLACE. WOULD HIGHLY RECCOMMEND!! GREAT FOOD.
We are happy with the great care that is being received her from the excellent staff. We like the layout of the community and the wide hallways for her to get around. The menu is good and she likes the variety. They offer a lot of good activities for the residents. The community is highly recommended to other families who are looking for a good value with great care.
Everything is going good so far. Things have been great and my sister in law like the community. She likes the food and the dining experience because she can talk to her friends. They are fantastic with my sister in law. They have activities and a lot for the residents to do.
My brother has having a fine experience and the care is just fine. The community is very excellent. The staff and everything here is excellent. I would recommend the community to those in need.
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Autumn Wind Assisted Living Amenities and Services
- Devotional Services Onsite
- Meals Provided
- Outdoor Common Areas
- Activities Offsite
- Activities Onsite
- Indoor Common Areas
- Respite Offered
- Hospice Available
- Resident Parking Available
- Complimentary Transportation
Do you have questions? Speak to a local senior living advisor for free.
Autumn Wind Assisted Living Housing and Staff
Living Types Available
- Visiting Occupational Therapist
- Visiting Podiatrist
- 24-Hour Awake Staff
- Nurses on Staff
- Visiting Speech Therapist
- Visiting Physical Therapist
- Visiting Nurse
Not sure what senior living is right for you or your loved ones? Call us today!