The Auberge at Vintage Lake

January 2026

Lucy Marsh

My MIL lived there for about a month, the communication was horrible and her treatment wasn't much better. My MIL got a UTI which made her very anxious, paranoid and angry. We could no longer care for her at home and decided to find a memory care facility for her safety. Auberge seemed great and looks nice, but they didn't know how to handle her and ended up sending her to the psych ward later that month (October). They didn't explain why and we have yet to receive a call to this day. My MIL spent 3 weeks adjusting to new medication and was back to her loving, sweet self! When it came to her release from the psych ward, Auberge had to re-access her before coming back. They were given about 4-5 days notice from the social worker. Auberge was VERY hesitant and waited until the last day to schedule it. Most of this was communicated through text with Auberge (apparently they didn't have time for a phone call) and the social worker. At that point we had to find my MIL a new home just in case Auberge didn't approve her coming back in and frankly, we didn't want her going back to a place that doesn't communicate or show any care or excitement to have her back. The only positive feedback I can give is the nurse's in her "neighborhood" were nice and did communicate with us when we visited. Other staff didn't really say much to us, they did when we toured, but not after that. I think it's cruel how dismissive they were of my MIL because she was more difficult than others. They can't handle the tough side of Alzheimers. There are plenty of memory care facilities in this area, don't send your loved one to this one!

August 2024

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M. DeOllos

April 2024

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Jesus Elizondo

April 2024

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Marvin Scott Edmonds Milton

They took great care of my father. Staff was very kind and very understanding. They attended to my father's every need. They answered our questions in a very timely manner. I would highly recommend Auberge to any family who has an aging parent who can no longer take care of themselves. We had never done this before and the folks atAuberge made it easy.

April 2024

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Jo Ann Eubanks

Mom has been at Auberge for a year and a half and has become so attached to her caregivers and med techs she calls them family! Mom loves her healthy delicious meals as well, eating better than she has in years! Mom's health has tremendously improved from the joy and care she receives every day. We truly believe in Raquel, Shirley and Nell who address any issues, but also love Mom as she was their own. I can slee at night knowing Mom is safe and in the best of care every hour of every day!

April 2024

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Wayne Hays

An unfortunate fall mid-year 2022 resulted in my mother requiring surgery along with extensive therapy and around the clock care. Early 2023 I walked into her room at another facility with lax care for the last time. I toured 5 facilities and decided to move her post haste. Mom entered Auberge @ Vintage Lake February 2023 requiring Level 4 (high level care). Within 9 months the care and effort of the entire staff at Auberge resulted in an improvement to Level 1 (lowest required level care). The innovative SPARK Program at Auberge promotes interaction and involvement with the many on-site activities. No more sitting in a room waiting for time to pass. From the moment you enter the facility, you are greeted with smiles at the front desk, great office staff, excellent food service and the activity coordinating is unparalleled. The facility is well maintained and clean at all times. Mom's room is always clean and organized. Mom is flourishing under the care of the Auberge staff and rehabilitation crew. It is the first time in years that I can sleep knowing Mom is well cared for. The entire team on property are true professionals and truly care about the residents. I couldn't be happier with the decision to move Mom to Auberge @ Vintage Lake.

March 2024

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Ronda Ferguson

February 2024

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Avery

It's very clean and my grandparents are well taken care of.

February 2024

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Brad Green

My mother has been a resident of The Auberge at Vintage Lake for over a year now. We chose this facility over four that we interviewed, and are so happy we did. The executive director Raquel Medina, has done an amazing job assembling a caring and compassionate staff that truly care for the residents like family. From Nell, who greets you as you enter the facility, to Brenda the HSD to Sawraj the LVN to each of the individual care givers and med-techs, we've had nothing but positive experiences in our interactions and observations of their care for our mother. The facility itself is beautiful and extremely well maintained, but it's the culture, the parties, activities and celebrations that keep the residents engaged and made to feel special. We feel so fortunate that Mom is here.

December 2023

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John Adcock

The staff at Auberge are incredibly supportive and regularly go above and beyond the call of duty. I have been really impressed with them.

November 2023

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Maryann Canales

Looking for a good place for your loved one? Look no further , these guys are the best on the market! I love them and the service they provide for my community . The care is A+! Live entertainment and the upmost best Happy Hour ever!

July 2023

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Chris Beukema

I have visited The Auberge at Vintage Lake 3 separate times. Each visit the staff were very friendly and focused on their residents. My prior experience in Senior Living gives me some perspective on what makes a great environment. The kitchen was immaculate and the overall appearance is stunning. I would definitely be happy with my loved ones living with The Auberge community!!

June 2023

Rhonda Jones

This place was heaven sent! My mom had a stroke and we needed to find a place after she left the hospital. My siblings and I (seven of us) met with Maria and loved her and the community there. We signed my mom up that day, as we did not want to loose her spot. Sadly, after the nurse from Auberge assessed my mom in the hospital, it was decided she needed higher care than what Auberge could give. However, Auberge/Maria continued to be an angel and assisted us with finding my mom a rehab place. The compassion and care continued even though my mom was going to be live there. This place was loving, warm, clean and great staff! Thank you Maria for being heaven sent and helping me and my family!

June 2023

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Brittiney Chambers

We absolutely love the staff at the Auberge, the front office staff is amazing. From Nell and Shirley at the front desk who greets my family with a warm and welcoming smile EVERY visit to Raquel the director. Who from day one has shown compassion to our family while navigating this transition with my MIL. She has always had my MILs best interest in mind. I'm soo happy we found such caring people here at the Auberge Vintage Lakes.

May 2023

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Cindy Marsh

My loved one has been at the auberge for a very long time. We can't say enough about the care & love given to her! We love the entire staff and don't know how we would do all this without our main lady Raquel

March 2023

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Linda Pegues-Campbell

We've enjoyed having our Mom at the Auberge Vintage Lake - the caring staff have great attitudes; they love our loved ones almost as much as we do; and they work very hard to take good care of them. The medical staff is alert to health issues and very responsive to our specific concerns. There are a wide variety and lots of activities to keep residents and families busy and having fun. And last but not least, the gourmet meals are nutritiously sound and quite delicious! Thank you, Raquel and staff, for always putting your best foot forward and loving our Mom like we do.

March 2023

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Cherylene Skinner

Hi am Cheryl Mr. Tom's caregiver, we have been here almost a year. We have had a very good experience with the staff here at Auberge, very polite and understanding to the needs of the residents. Also they have the sweetest Executive Director couldn't ask for any better. Thanks a lot to the entire staff

March 2023

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elizabeth moore

I have been coming to this facility 3 times a week for several months. I have always found the front desk to be extremely nice and helpful. I cannot speak highly enough of the care staff. They are friendly and engaged with the residents and very helpful when I need them. I would not hesitate to recommend this to facility to anyone who asked.

February 2023

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Stacey Hart

I love visiting this facility. It is always well kept and smells wonderful. From Ms. Nell to the staff, it glows with exceptional personalities. The residents are lovely and I enjoy interacting with them when I can.

February 2023

K. Kennedy

If I could give 0 stars I would. Do NOT trust your loved ones with the Auberge. My fathers room constantly smelled like pee, we found a fallen resident in his bathroom in the dark and no one knew he was there until we alerted the staff, many of his clothes went missing or he would be wearing other people’s clothes, many times he wouldn’t by shaved or cleaned up. The list goes on. My dad is 6’4” tall. Most of his life he was well over 200 pounds. After he left the Auberge he weighed 136 pounds. They were slowly starving him to death. If the dementia didn’t kill him, that would have. Their excuse/response for his weight loss was how often he walked the halls. Yes, he was walking a lot, but that means he needed more calories to supplement that. Yet, he was given the same serving as a small woman in a wheelchair. We asked they supplement him with protein shakes, yet those would still be in his fridge untouched when we would come visit. RIDICULOUS!! The staff was always nice, but the level of care was ridiculous. My father deserved better. Just because his mind was gone, didn’t mean he didn’t still deserve dignity. Do not take your loved ones here.

January 2023

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mamie rittiman

My family and I love this place for our mother. They have treated her and us with kindness, compassion, and respect. I highly recommend this to anyone who is looking for care.

December 2022

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W&K Spraggins

Very clean facility and for the most part great staff. Those which were not good for the residents, are being moved on, and thank God for a Director, Raquel which listens and acts on concerns. So HAPPY she has returned!! RQUEL and NELL ARE AMAZING !!

December 2022

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Carla Hall

This is a great place to bring your love ones. When I moved to houston Mrs. Raquel gave me my first job as a caregiver. And I will always be greatful for her. She is an amazing ED and she treats her residents and families with much respect and love. I love coming in the morning to help take care of my hospice residents.

October 2022

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Tamara Hudson

Med management is very worrisome. Needs to be addressed . Once that is I will have a better review. Cold meals is another problem residents and their families have a bad time with. No. Working TV's, fireplaces, and speakers for music. Cleanliness of residents rooms is not so great. My dad got COVID Amad the Flu after three weeks of being there. Not getting psych meds DAILY is very dangerous. And insulin needs better monitoring. When these are taken care of I will love this place.

October 2022

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Les Vicain

Just getting started. A ok thus far.

September 2022

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Unknown Unknown

August 2022

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Jody Gonzales

I love the hospitality and generosity everyone has to offer.

May 2022

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Jules Jacquin

Those evaluating a memory care facility for a loved one must consider a multitude of factors. Of these, one of the most important is that the loved one is treated with the proper dignity and respect by facility personnel. Having had the opportunity to interact with Raquel Medina in a previous employment relationship (caring for a loved one in our family), not only am I pleased to see her continuing to prosper in her chosen field, but I can affirm that she exemplifies the very finest in professional elder care. Her dedication to each individual in her care encompasses and surpasses what it means to be a member of the family. She also succeeds in bringing out these qualities in facility personnel, lifting their performance. She is clearly living and embracing a life calling. In a professional relationship with Ms Medina, one can be assured of the best in elder care and direct all attention and affection to the loved one.

May 2022

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Amy Toney

The care and compassion our dad received at Auberge Vintage Lake gave our family great peace of mind. The staff treated him with love and respect, stepping into his reality to make him feel comfortable and at home. Executive Director Raquel Medina is the best advocate a family could hope to have for their loved one. Her devotion to the residents and strong leadership of the staff sets a peaceful, professional, welcoming atmosphere. She provided such loving, attentive care to our family while our dad was at Auberge. We are forever grateful to her and the whole staff.

May 2022

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P Boyea

Raquel Medina, Director, is very knowledgeable about elder care/alzheimer care. She is a very kind and compassionate person who pays attention to detail and goes the extra mile to accommodate her residents needs. She is a great leader for her staff, setting the example of a great work ethic. It is obvious that she loves her profession.

May 2022

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Kerri Roling

I feel at ease knowing my Mom is being cared for at The Auberge. The staff is always cheerful and kind to both my family and the other residents. I love that there always seems to be an activity, or something going on. My Mom is always encouraged to join others, rather than sitting alone in her room. The staff is professional, caring and hardworking. I would recommend The Auberge for your loved ones. I feel my Mom is at the best place she could be.

April 2022

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Jason Goodrich

I am posting my dad's comments below. Raquel Medina (Executive Director) is a very special person. I have taken care of my Aunt and my Mother for a total of 20 years working with other Directors and Communities. I know a special person and what it takes to be a Great Director. She is. Her concern and personal attention to working with family members is off the chart. She always has time. She always communicates in clear answers. She educates and above all makes the family feel that Auberge Cares. Special, no she is beyond Special. Her full Attention and Heart to making life better for the Resident and Family is clear. I sincerely hope Auberge sees these same qualities in her. God Bless, Lewis Goodrich

March 2022

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Robert Finley

The Director, Raquel Medina combines professional skill with a warm and caring approach to elders and their families. I hold her in high regard and have nothing praise for her as an individual and for the skill she demonstrates on a daily basis. Thank you Raquel for your service to our family.

March 2021

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Bigbad Bennie

November 2020

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Matt Miata

Staff seemed very kind and hospitable.

October 2020

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William Barnes

October 2020

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Rhebel Ide

September 2020

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Billie Weidner

Staff is very caring and engaged with residents. They have daily activities to engage the residents; sing, dance, karaoke, pool, shuffleboard, exercise, arts and crafts, happy hour, cooking club just to name a few.

September 2020

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Jayne Jessop

I am so happy to see that the long time Silverado management and staff have remained in place as the building transitioned to Auberge.Thankfully the tremendous care of the residents will still be as caring and skillful as ever.

August 2020

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Richard Bishop

June 2020

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Malissa Sonier

The team here is very caring and loving of thier residents. I have been here multiple times to visit and I always enjoy being here.

May 2020

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Rob Bright

I am so impressed with The Auberge staff nationwide. They are incredibly passionate and dedicated. Since COVID, I learned that each and every one of you are heroes. Keep fighting the good fight. This too shall pass.

May 2020

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Melissa Wilson-Rushing

The staff at The Auberge at Vintage Lake is fantastic. Theyve been there and stayed there through all of the recent changes. They are innovative with their activities for their residents as well as with their approach to memory care. The tenure of the nursing department shows in the way that they take care of their residents. The community is full of life and the residents are loved. You can feel that when you enter Main Street. Keep doing the rockstar job that you all are, team. It is definitely noticed.

May 2020

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Lovely Balane Erck

Ive been here for 2.5 years, and love the environment and the focus on caring for our residents. We are family. Chris, Vernon, Ms Shierly,Ms Kathleen,Ms Carol and Ms Brandi all lead by example and creat a culture of compassion and care for the residents and stuff.

March 2020

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Heather Gray

I adore the staff here and really admire their patience and passion to assist our loved ones!

March 2020

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Laverne Harris

Staff were very helpful and professional. Enjoyed visit very much

March 2020

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Karen Roland

I work with this facility to provide therapy for the residents I have always been made to feel welcomed everyone is very helpful with making sure their residents are taken care of with their needs met. I have seen department heads step up to assist with whatever may be needed at times with residents.

February 2020

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Kelly Mcintosh

The transition has been seamless so far. We still have the same loving caring people taking care of our loved ones, and I have both parents here so I am very grateful. Way to go team! <><

January 2020

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Mikayla Stanley

August 2019

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Malissa L Hebert

yes i would. so your family member will be cared for and loved.

July 2019

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Angel Venus A. Johnson

I have worked in this community for 2.5 years!.This is like my second home.The management here is really nice.Best place to work.. And I love the residents. When Im around them I feel like Im at my grandparents house.

July 2019

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Carrol Bishop

I have worked at this community for over 2 years!! It truly is my second home, I love all of our residents and we have the best team! Come see us, we love company!!