Brookdale Harrisburg

November 2020

Google

Robert Latzer

Great food and taking care of the residents wants and needs. Very nice atmosphere . Super friendly management. Great activities.

February 2019

Google

Justin Mcshane

From the very first phone when I called in a moment of true unexpected family crisis to the unfortunate happenstance where we no longer needed their services, I must share with you that I have never ever been treated with so much genuine compassion, care and concern as I have by Brookdale Harrisburg under their great leader Excutive Director Patty Jacobs. Death and dying from dementia is not easy. There’s no instruction book issued when the diagnosis comes. This is my father. My hero. My role model. But the closest thing I have found to this instruction book was this care team at Brookdale. Mind you, I called them New Year’s Eve in the mid morning in haste. Their intake person Precisilla Mitchell told me to come right over. I was overwhelmed by the suddenness of this all and trying to compartmentalize emotion to get to action: settled and done so I could sprint off to the next of a thousand things I had to do. She aided me through all of the necessities to get him placed ASAP due to his massive change in condition. We had the contract signed and bed secured thanks to Diana in the business department, Precilla and Patty very, very quickly. They were able to send their Intake nurse of their really amazing memory care unit Stacy to assess and interview my mother (and as much as possible my dad) that very early afternoon. We took a tour and had great positive contact with the staff including several of the nurses. The residents were all very clean and bright. Unlike my stereotypical thought of a “nursing home” was not a “place of death” but of life. Music. Art. Smiles on the residents and staff. Very very clean. It smelled like any other house that would be in my neighborhood: normal. They gave us crucial insight into how to best balance my father’s right to know, his mental state and how to avoid a potentially ugly situation when the change of his address was imminent. We were granted unfettered access to his room to set it up in advance to meet his comfort and his taste. The staff had clearly done their homework on my dad based upon the information they got during the intake process plus a great book of life that they supplied and we filled out. The staff and several of the nurses at the memory care unit knew a lot of details about him before he even moved in. The private room was quite big with a no barrier (walk in shower), 2 closets with plenty of space for a King sized bed, furniture like a 5 drawer dresser, a book shelf and a large TV with TV stand and even a cozy Lazy Boy chair. It was safe. It was secure to prevent wandering. This review is long. And I can go on and on and on. I don’t write reviews generally. It’s not my way. Plus I reserve reviews for services that are beyond belief. I especially don’t write long reviews. But if I make this place sound too good to be true, it kinda is. Doing business and trusting them with my one and only dad was the smartest and best decision we have made during this dying process. So I know you want to do due diligence and read and Google as much as possible, but I’m telling you now (and you can thank me later) stop. Use your valuable time in another fruitful direction. Stop searching because you must call them right now. You will not be disappointed.

February 2018

SeniorAdvisor

Visitor

Brookdale seems to really care about their facility, their staff and residents. We liked the small size of the facility, tenure of many staff members. Very professional. Feel this would be a good fit for our family member.

July 2017

SeniorAdvisor

Visitor

This community was not the right fit for my grandmother. We wanted to have my grandmother surrounded by a much brighter and upbeat atmosphere. The sales director was a little too pushy for my taste. I needed to make the decision based on what we needed and how comfortable it would be for my grandmother.

May 2017

SeniorAdvisor

Resident

I like the care at this community. The staff have been very helpful. The menu seems to be appealing, but she said it needs a little improvement. The community is clean and the environment is enjoyable. They have activities that she tries to participate in. We would recommend this community for other families who want a nice place for a family member with a good value.

October 2016

Facebook

Barbara Harlacker

When you enter Brookdale you are greeted immediately with a warm welcome. I ate lunch with my friend who lives there.The food wad berry good & the atmosphere of the lobby with the cozy leather sofas & warming fire place is so nice.The baby grand sits inthe lobby.The Staff is very attentive to resident needs.My friends apartment us berry accommodating. Love visiting Brookdale & friend..?

June 2015

Facebook

Linda Forbes Sansom

5 stars