Four Elms Retirement Residence

June 2026

Google

Shauna Chaulk

My father recently moved to Toronto at 85 years old and we needed to find him a place that was welcoming, engaging and comfortable. Four Elms exceeded our expectations. We worked with Tashi to see the building, understand the activities and the community. I have never seen a community sooo welcoming. My father has been living at Four Elms for 3 weeks now and he has friends he hangs out with, he is enjoying great food and meaningful activities. We truly can't be any happier.

May 2026

Google

Shoshana Chaim

We could not have been happier with our family member's experience at Four Elms. From our first inquiry phone call with Shayna, we felt heard and knew our loved one would be cared for the way they needed. And they know how to throw a party!

December 2025

Google

Tamara Center

After comparing many retirement residences for my parents, Four Elms was without question the best choice we found ” the warmest, most welcoming, and the best value by far. Since my parents moved in, they have been incredibly happy with every aspect of their experience, from the delicious food and engaging activities to the friendly residents and genuinely caring staff. They wish that they had moved there years ago! The atmosphere is modern and inviting, and their apartment is beautiful and spacious. A very special mention goes to Shayna List, who truly held our hands through the entire process from beginning to end. She knew exactly how to support my mother, who was very trepidatious about the move, and did so with exceptional warmth, patience, and compassion. I can’t recommend Four Elms highly enough to anyone looking for a retirement residence. It has given our family real peace of mind.

December 2025

Google

Khushroo Mistry

i wanted to personally thank the staff at 4 elms in dufferin and steeles. in particular Ms. Tashi Lhanzey and Ms. Shayna List. they played a pivotal role in my family moving my dad noshir mistry to this location from another retirement residence. the location is great with lots of activities and encouragement from the staff. dad is in a assisted living suite and has adjusted very quickly to the new environment. i would definitely recommend exploring this location before deciding on moving family members to a retirement Home. thank you again. khush.

December 2025

Google

Akiel Merchant

My mother decided to go to the assisted living floor as she knew she needed more assistance. I was a caregiver for her for 2 years. The care from all the PSWs was amazing to the point that these have become her friends. She is much more active, helps getting dressed everyday, and looks so forward to the activities. She has really excelled in terms of the activity and her will to keep going. She hardly watches TV anymore as she has purpose. Its like being on a cruise ship daily...lol. I am so impressed by the care each person has. They work so hard there because it is their passion and all have so much patience. Takes special people to be caregivers. And for my personal will being, it is a comfort to know she is being looked after and content and happy. It really does free up my time as I can visit less and know she is taken care of. Makes a big difference and peace of mind. Remember that senior residence is 2 fold. Care for the resident and comfort for the children of them. And thank you Tashi for moving quickly on the move and accommodating all our needs. Forever grateful.

December 2025

Google

Helen Rose

I recently stayed at Four Elms as a respite. My overall stay was that of being on a cruise ship on land! The staff was very accommodating and very pleasant. The food was delicious and nutritional. The activities and entertainment were enjoyable. We even enjoyed happy hour with wine and a treat a couple of times a week. We were kept busy with games etc. I loved this place. It’s not if I will return.. but when. ° thank you very much for making my stay so memorable. I will be back ™. Helen

November 2025

Shirley Benor-Elmakias

Shirley Benor-Elmakias It seemed to be one my most difficult decisions in life, placing mom in a home. However, at walmart parking I met a wonderful gentlement with the Four Elms Retirement Home truck, he was with a co worker both very kind. I had shared with Mike that I am looking at this home for my mom, this would happen very quickly she was at the hospital waiting to be placed. Danielle was sent to assess mom at the hospital, and she was just wonderful very kind and gentle and very knowledgable. Mike Perretta is a very special man that really is essential to this home, he understood me completely and some of my obstacles, and made this happen. Mom is only a few weeks at the home, I know and really feel that I MADE THE RIGHT DECISION FOR MOM, BECAUSE OF MIKE AND DANIELLE AND THE REST OF THE STAFF AND FOUR ELMS RETIREMENT HOME. THANK YOU ALL SO MUCH, GREATLY APPRECIATE YOU PROVIDED ME WITH PEACE OF MIND THAT MOM IS WELL TAKEN CARE OF.

October 2025

Google

susan barthos

My mom moved into assisted living at Four Elms in her mid-90's, having always lived independently in her own home. The attentive care and tremendous kindness she received at Four Elms, from the very first day she arrived, was second to none. Mom loved her suite, the courtyard, the meals, and ALL of the staff, from the receptionists, nurses, and PSWs to the maintenance workers. As her daughter, who was on-site multiple times throughout every week, I cannot recommend Four Elms highly enough in terms of services, supports, and genuine kindness. This residence is a clean, safe, and well-managed environment with responsive and caring staff.

October 2025

Shirley Benor-Elmakias

It seemed to be one my most difficult decisions in life, placing mom in a home. However, at walmart parking I met a wonderful gentlement with the Four Elms Retirement Home truck, he was with a co worker both very kind. I had shared with Mike that I am looking at this home for my mom, this would happen very quickly she was at the hospital waiting to be placed. Danielle was sent to assess mom at the hospital, and she was just wonderful very kind and gentle and very knowledgable. Mike Perretta is a very special man that really is essential to this home, he understood me completely and some of my obstacles, and made this happen. Mom is only a few weeks at the home, I know and really feel that I MADE THE RIGHT DECISION FOR MOM, BECAUSE OF MIKE AND DANIELLE AND THE REST OF THE STAFF AND FOUR ELMS RETIREMENT HOME. THANK YOU ALL SO MUCH, GREATLY APPRECIATE YOU PROVIDED ME WITH PEACE OF MIND THAT MOM IS WELL TAKEN CARE OF.

September 2025

Google

Nicole Walker

I have had an exceptional experience with Four Elms, right from the first contact. My Mother suddenly because incapacitated, and I was in the position of having to find a care facility for her in a very short time frame. I reached out to Four Elms, and spoke with their Community Relations Manager (Tashi Lhanzey) who told me that there was in fact a room available. I thought I would never be able to find something so fast, but Tashi was so wonderful, she helped me with every step of the process. We viewed the room, signed the paperwork, and within a week we had started moving in. This all sounds nice and easy, but there were SO many details to take care of, it was pretty overwhelming. But Tashi and all of the staff there were unbelievably helpful, doing everything from sharing information about moving/transitioning, helping with medical care set-up, and even doing the requisite physical assessment in the hospital since that's where my Mom was at the time. We haven't had a chance yet to experience much of the amenities there, but my initial impression is - WOW. So many beautiful rooms (dining rooms that look like 5-star restaurants!) library, activity rooms, hair salon, snack rooms.. and the activities that I have seen so far look like so much fun, and all seem geared towards helping the residents stay fit and healthy, and enjoy social time together. Every person that I've dealt with so far at Four Elms has been pleasant, helpful, and kind both to me and to my Mom, and just over-the-top wonderful to work with. They have gone so far above and beyond to make this work for us, and also to make my Mom feel special and cared for, I am so blessed to have found this place!!

June 2025

Google

Leslie Turner

I had the pleasure of staying at Four Elms for respite care for a week after having a hip replacement in January. My room was lovely, the staff were all friendly and helpful. The community relations staff Mike and Sarah were both helpful, welcoming and made sure I had all that I needed. Even some extra snacks and activities to keep me busy as well as a plant for me to take home. The staff were kind enough to bring all my meals to my room per my request. They were so kind and even helped assist me with putting on my compression socks. All in all it was the right decision to stay there to help me get back on my feet...literally. Would highly recommend.

May 2025

Google

Tina Gasee

Caring front desk staff and PSWs. Thank you. Recreation programming on 2nd floor (Assisted Living) is EXTREMELY lacking. The majority times I come by for a visit, programs on the daily schedule for 2nd floor are not running. Each time there's an excuse-it's been a year and half of excuses. I've met with both the general manager & life enrichment manager to discuss and brainstorm how to fix this issue. Last meeting was a couple of weeks ago. Just dropped by the home today, and the afternoon program did not occur. This is completely unacceptable. Recreation & stimulation for 2nd floor residents is a significant issue at this location. They're left in front of the tv most of the day.

May 2025

Google

David Kirsh

Our mother was a resident at four elms the past 18 months until her passing at age 92. . What a gift it was for our family . The residents were sweet , the options for food and activities were amazing and her own personal suite was bright and beautiful . However , by far the highlight of her stay has been the attentiveness and caring of the staff through the entire place from cleaning service to front desk to management. 5 stars for four elms with thanks .

February 2025

Google

Neilia Sherman

I was forced to give a deposit for my husband's Respite stay last October. I paid in full in spite of the cable and internet not working for four days! I have been complaining for weeks and they claim some policy glitch. Beware of this place.

November 2024

Google

Vilma Soffer

Thank you so much Mike and Sarah for an amazing trip! I truly appreciate your generosity and all the fun memories we created together.

October 2024

Google

ETTIE Starr

August 2024

Google

Rose Andrew

August 2024

Google

Louise Ross

I am a young (72) independent senior, living alone in my own home. I recently stayed at Four Elms Retirement Residence for the first two weeks after a Total Knee Replacement. It was the best decision I could have made, and I recommend this solution to anyone! It gave my recovery a great start! The friendly, compassionate, and always-profession staff made me feel very welcome, and completely safe and secure. They greatly exceeded the support I would have had from well-meaning friends and family, had I chosen instead to start my recovery at home alone. Let’s face it, our friends and family have busy lives too. I was accommodated in a beautifully furnished and maintained respite suite, with care and support 24-hours at the push of a call button. I enjoyed meals that were tasty, interesting, and satisfying, without leaving me feeling stuffed. I also enjoyed conversation with charming companions when I went to the dining room. I was never lonely. And meals were cheerfully provided by tray in my suite until I felt I wanted to join others in the dining room. I’d often have a little snack dropped off in the evening while I was icing my new knee and watching the news. My needs were anticipated beautiful, my privacy was always respected, and my presence was welcomed at activity sessions (of which there were many to choose). Four Elms was an excellent decision for a respite stay!

May 2024

Google

Marla Matlow

We held an event there recently which was very successful. It's a beautiful place and they were kind enough to supply a very good sandwich lunch, in addition to veggies and dip, some cake and cookies and tea and coffee. Although the headcount was provided to them, I found there wasn't quite enough food and they ran out of plates and cold water bottles. The only other complaint is that it was too hot and stuffy in the room provided but otherwise it was a lovely afternoon.

May 2024

Google

SHUSTER REAL ESTATE

As a Downsizing Specialist & Author of "Downsizing For Seniors In Ontario" I have personally toured almost every retirement community in the GTA. I've gotten to know the staff and I've observed lifestyle for Seniors in various communities. Without hesitation I endorse & recommend Four Elms for Seniors who want to live a happy & healthy retirement lifestyle. The amenities are great, the food is wonderful, the social events & activities keep residents engaged & happy every day. Most importantly, the staff & other residents are so happy & friendly that it speaks volumes about how wonderful life is at Four Elms. I've personally moved many of my clients to Four Elms and 100% of them keep telling me (every time I visit) that they can't believe they didn't move to Four Elms sooner. Great job Four Elms.

May 2024

Google

Karen Javier

I've visited Four Elms Retirement Residence a couple of times and had a great positive experience! The Community has a modern, inviting atmosphere, with friendly staff and a wide array of activities to engage in. I highly recommend it to anyone contemplating life in a retirement community. 🙂

May 2024

Google

Kseniia Safir

We were truly impressed during our visit to the open house at Four Elms Retirement Residence. The suites, located on the new third floor, are amazing! They are perfect for ensuring a happy and comfortable life for seniors. Highly recommend to those considering a welcoming and vibrant community for their retirement living.

May 2024

Google

Leonisa Rayos

Four Elms Retirement Home is truly a wonderful place for seniors to live out their golden years. The staff are incredibly caring, attentive, and go above and beyond to make sure residents are comfortable and happy. The facilities are well-maintained, clean, and offer a variety of amenities to keep residents active and engaged. The sense of community among residents is strong, with plenty of opportunities for socializing and making new friends. Overall, Four Elms Retirement Home provides a safe and welcoming environment for seniors to thrive and enjoy their retirement years.

May 2024

Google

Janet Thompson

If you are looking for a place that treats your family member as well if not better than how you would, than Four Elms is the place for you. As you enter the doors the ladies at reception give you such a warm welcome you feel like your family. The residence is bright, clean and smells great. The hallways are wide and rooms are spacious and designed with maximum space usage. The food is delicious!!! 5 star rating. The activities and entertainment they have is top notch and are accommodating for all physical abilities. The nursing staff treat my Mother as if she was theirs. They give her the utmost respect, empathy and are very compassionate. The administrative staff are knowledgable and extremely helpful in arranging all that you need. I have a special love for my girl Sarah, who held my hand through the whole process making this transition for my Mom seemless. It has only been 1mth but my mother has transformed and has become more social and is loving her new found home. I personally can sleep better knowing that my Mom is safe and secure and all her needs are being met. Thank you all at Four Elms, God has answered my prayers in finding a place like home for my mother. You are all a blessing in our lives. God Bless You

May 2024

Google

Michael Andrews

I have been in many retirement homes in And around the GTA. Four Elms is one of the top homes that I have seen. They have an old world elegance that makes you feel right at home. The quality and variety of the meals is top notch. This home provides value in every category. Everyone I met there cares about everyone that comes through the doors. If you are looking for a retirement community for yourself or a loved one, be sure to check out Four Elms.

January 2024

Google

wanda sefl

My mother lived there for many years. Excellent food and entertainment for the residents and their guests. Caring and attentive staff.

November 2023

Google

David Dunn

October 2023

Google

Arlene Richman

My Mom, Shirley Richman was a resident of Four Elms, Thornhill. She was always treated with dignity and respect snd she referred to her caregivers as sweetheart. She enjoyed all her meals as if she was dining in a fine restaurant. Luis , the GM and the rest of the staff were always available when needed.

August 2023

Google

Helen Zak

We have had and are still having the most amazing experience with Four Elms. Louis and the staff are kind, helpful and competent always willing to listen. The dining room is a well run restaurant with delicious meals and efficient staff. Daniella and the nursing staff are so efficient, knowledgeable, friendly, also kind and available to help 24/7. It is a happy warm loving environment. Highly recommended.

July 2023

Google

Neil Getz

My Family has been at Four Elms for several Years enjoying the accommodations and care from a very attentive staff. The General manager Luis Oliveira does a Great Job keeping Residents and Families informed and up to date. The Team is Friendly Caring and compassionate. I highly recommend Four Elms to anyone.

June 2023

Google

Angie Angie

Four Elms Retirement Residence offers quality service for your parents, or loved ones, with a family atmosphere. Their staff is friendly, compassionate and very knowledgeable in ensuring that your loved ones quality of life is comfortable, active, secure and safe. Their residents are their family members too! And they are treated as such. Giving you peace of mind. All their needs will be met and Four Elms Retirement Residence will always goes above and beyond.

May 2023

Google

Noleen

Firstly most of the reviews you read here are from the staff. Many are with 5 stars but no comments. It feels to me as though the management has asked staff to write a review so they simply click on the 5 stars but do not comment. But ask the residents how they feel and you'll get a very different idea! Residents happiness should be first and foremost. The meals served here are below the standard that I would expect from a facility that is meant to provide quality care to its residents. The quality of the food itself is subpar. Many of the dishes are overcooked, dry, and lacking in flavour, and the presentation leaves much to be desired. It's clear that the kitchen staff is working within a strict budget, but this shouldn't come at the expense of the residents' enjoyment of their meals. They have had hundreds of complaints about the food and yet nothing changes. The menus sound nice when you read them but so many times it is inedible! They have recently removed all snacks from their coffee area. It's deeply disappointing to learn that a seniors retirement home has decided to remove the snacks from the coffee shop due to non-residents taking advantage of them. While I understand the management's desire to prevent misuse, it's incredibly cheap to punish the residents for the actions of outsiders. Snacks are an important part of the social fabric of a retirement community, providing a place for seniors to gather, relax, and share stories over a cup of coffee and a pastry. Removing them not only diminishes the quality of life for the residents but also damages the sense of community that the coffee shop has helped to foster. There have been many resident meetings where people complain about various things with which they are dissatisfied, and yet nothing changes! It's at the stage that the residents complain amongst themselves but when we ask them to go to the manager they say it is a waste of time because nobody really cares. Think twice before you decide to stay there!

April 2023

Google

Basil Cohen

March 2023

Google

Melissa Petri

Such a lovely residence. Staff is kind, residents are sweet, and the lengths they go for their events is pretty awesome. We just visited the Cruise week open house, and all the ports were so creative. Great job! 🙂 thoroughly impressed

March 2023

Google

Akiel Merchant

George was very accommodating. Amazing place

March 2023

Google

Alexzander

Very nice location, lovely staff. The cruise theme is a hit! They know what they’re doing

January 2023

Google

Eliza Allen

Five years ago, my husband and I started searching for a Retirement Residence with a "community" feel. A discouraging year later, we went to the Four Elms and saw the large guest parking area, the pretty courtyard where people were sitting enjoying the sun and conversation, the well-attended Activity Room, the Bistro, the Gym and Theatre, the Games room where people were playing cards, scrabble, and billiards, the library with complimentary internet, the Legends Cafe which is open 24 hours a day with all the snacks you could want, and heard the chatter among the lunch companions in the dining room. My husband said: "This is it; this is where I want to live," and for the first time in a year, I thoroughly agreed. When we moved in almost four years ago, I had the pleasure of meeting the staff who were always there for us, 24 hours a day, when my husband became ill. This review may sound a bit over the top and too good to be true; however, the Four Elms lived up to all our expectations, from the capable and caring nursing staff, the cheerful and helpful housekeeping staff, the welcoming and professional front desk staff, and my interesting and friendly fellow peers. I highly recommend the Four Elms to anyone looking for an all-encompassing Retirement Residence.

January 2023

Google

khushvinder sahni

November 2022

Google

Julian Leizerovici

Four Elms is a well kept and managed retirement home. Unfortunately, my mother (due to her medical situation), could not enjoy the various activities available. The staff was attentive and minor, typical problems were dealt with promptly and professionally by the general Manager Luis Oliveira. It is a place I would warmly recommend to my friends. I wish all the best to the residents and the staff.

June 2022

Google

Sheila Mae Dela Cruz

June 2022

Google

Jodi Binning

I have never felt more welcomed than when I walked through the doors of Four Elms Retirement Residence. The staff are lovely and the residents are engaging. What a great place to call home. ™

June 2022

Google

Lourdes Gablan

May 2022

Google

abigail Jimenez

May 2022

Google

Rowena Manguilimotan

May 2022

Google

antkingz

May 2022

Google

Sarah Fentum

Elder Care Transitions completed another seamless move for our clients at Four Elms Retirement Residence. Four Elms is a beautiful home with a wonderful staff and great amenities. It is always a pleasure to work with Sarah V. who is always on top of things with a warm and professional quality.

March 2022

Google

Wood Hamilton

Four Elms is a wonderful place to live. The caring staff provides a warm, friendly and supportive environment, a great lifestyle and a place that truly does feel like home.

July 2021

Google

Carrie Fine

Our parents lived at Four Elms for over a decade. Over the years they, our father in particular, participated in several activities that he found interesting, especially art. There was no shortage of choices for those that were interested. The staff were always kind, thoughtful and respectful. As the end of Dad's life came closer the nursing staff were wonderful and attentive. I'd like to compliment all the staff from the administrative folks who made our dealings with them easy and hassle-free, to the maintenance team who were always ready to repair anything, the nursing team who were caring and skilled, the housekeeping staff who made sure his home was in good condition, and finally the servers who interacted with my parent's several times a day....always greeting them with a smile and accommodating their culinary wishes as best they could. While no place is as perfect as your own home, Four Elms was a safe and caring environment that met the needs of our ageing parents. Thank you to all of the Four Elms staff for helping care for our Mom and Dad. C and A

May 2021

Google

Lynn S

My experience with Four Elms has been AMAZING!! Everyone is always so friendly & accommodating.. The building always looks in immaculate condition -- so well maintained -- & it's a pleasure being in such a clean, cheery & beautiful environment.... Whenever I have needed information or advice, the staff are always there to help out with a smile... The PSW's & nursing staff do everything to keep my mother comfortable & happy -- Daniella, the head nurse, goes above & beyond & is just a doll. Whenever I speak to my mother on the phone, she's always raving about how kind the staff are & how well she's being treated. I highly recommend Four Elms to anyone who is looking for a senior residence, either for themselves or for a loved one.

April 2021

Google

Rosanna DiFrangia

My Mom started at Four Elms back in Nov 2018. Any concerns I had, were dealth with right away. All the staff, administration & managers (especially the Health & Wellness Manager) were very courteous and were there to answer any concerns/issues that I had. All the rooms & common areas were always clean & well kept. The nursing station was always quick to help when I needed them in an emergency. During the pandemic & lockdown there were very vigilant to keep all the residences safe with all the protective equipment, screening, swabbing etc. Four Elms also has great staff nurses that helped Mom with the extra assistance that she needed. The PSW from Paramed that work at Four Elms were very dedicated to Mom and they did a great job looking after my Mom's needs. All in all I had a great experience with Four Elms Retirement Residence.

January 2019

Google

amit arora

January 2018

Google

Amanda Eason

Clean, modern, updated building. Very energetic & caring staff. Good programs.Nice suites. They have been very kind to Mom. Good location in southern York Region.

March 2017

Google

Good Four

July 2013

Google

nick knickle

I just want to say that I am maybe one of the only dudes/guys who volunteer here. this place is a good retirement home for volunteering because every day and any day there is always something happening at this place and that's good because then you could get a lot of hours for doing many events. If a person wants to live in this place, that is also a good idea since all of the staff and members are willing to help you with how you want to live. the staff and members are really friendly and helpful to your needs even when you need to volunteer and do hours. so overall great place to volunteer and I will continue to come because I enjoy volunteering here!