Palermo Village Retirement Residence

October 2024

Google

Frances Provencal

I first started here as a volunteer; I was asked to join the team in 2019. What a pleasure working with an amazing team, Sandra our GM is so compassionate and a wonderful person to work with. Our residence are so amazing, they really know how to have a good time. Come join our group or come as a residence you will see the difference; our home is a cut above the all the rest.

June 2024

Google

James Peto

My mother has had a wonderful experience here. The staff really care and there is great community and lots of opportunities to make friends.

June 2024

Google

Donald Perras

Spent a great deal of time checking out retirement residences in Oakville. The value, location, entertainment, food, and other Amenities drew me to this location. However it was the staff that made the difference. I once read on a church lawn a sign that said happiness is not doing what you like it's liking what you have to do. It would appear that everyone who works here loves being here and that translates out into a positive and wholesome environment that makes it truly a pleasure to participate in. It's like being in a 5 star hotel where you know all of your neighbors and everyone is your friend. Cheers eat your heart out. Oh yes and $3 beer on Fridays what could be better.

May 2024

Google

Sonia Pudota

You want a peacefully retirement look no further, Palermo Village it is. Great Ambience, Great food, Great service and the most fabulous Staff. Visit and enjoy the hospitality.

May 2024

Google

Arun Sreevas

I visited this place with high expectations and they did just that.Amazing location, incredible staff and overall experience was excellent.Koodos to the management.Keep up the great work guys.

May 2024

Google

Ruchi Bansal

Amazing place to make it your retirement home! The people, amenities and vibes are cozy and welcoming! Recommend it .

April 2024

Google

Subash Koirala

I have just completed my practicum in Palermo Village. And I love everything about Palermo. The sweet residents, inspiring managers and friendly co workers had made my 4 months practicum a life long memory. They have a lovely ambiance, accessible and comfortable seating for residents. They have 24 hours nursing support, and recreational activities throughout the day. They have indoor salon, gym, tuck shop, games room theatre and outdoor garden and putting facility( summer only). If you are looking for a retirement home for your parents, they should be your first choice.

April 2024

Google

Mackenzie Dasilva

April 2024

Google

Renjini A.

I recently had the wonderful opportunity to visit Palermo to explore its luxurious amenities and services that have been highly recommended. Palermo Village Retirement Residence offers state of the art services for its residents and staff and have a sense of community amongst everyone who is a part of this retirement community. The residents are genuinely well taken care of and I can see that they are comfortable and happy to be living in such a high quality of life. The dining area is impeccable for its hygienic and classy dining experience, not to mention the scrumptious food by their culinary chef! There is a lot of love and warmth throughout the community and a sense of belonging and safety. All the rooms, regardless of staff room or executive rooms, are very immaculate and tastefully decorated to feel a sense of homely comfort and I wouldn't batter an eyelid to highly recommend Palermo to my friends and their families either. I must say, Sandra, the General Manager, has excelled in keeping the Palermo Retirement community what it is today.

March 2024

Google

Garian Hemans

This is an amazing place! All the staff are polite and respectful. They provide a safe and friendly environment for each and everyone. Amazing!

March 2024

Google

Tanecia Hemans

Palermo Village is by far one of the best retirement homes I have visited! Great staff and management! Truly a great environment to be in!

March 2024

Google

Richard Anderson

A clean state of the art (property) building with a cozy dining room mouth watering dishes and friendly staff . A much visit…!!

March 2024

Google

Tianna Hemans

The staff are very welcoming and treats each individual with respect. In addition all the good rumors about this facility have proven to be true.

March 2024

Google

George Hemans

I highly recommend anyone that is looking for a retirement home to come here! The staff are dedicated and extremely friendly. They have great facilities and everything is kept very clean. Thank you for making everyone feel welcomed!!

March 2024

Google

sofia mano

I really want to mention that Palermo Village has been providing great service and the management is awesome. I really suggest this place! Best retirement home and staffs are really good, very helpful. Thank you and Good luck!

March 2024

Google

Tashna Hemana

Excellent Retirement Home to live. Staff are excellent and treat you special.

February 2024

Google

Thet Garcia

Got a chance to see this very nice place. We even met the General Manager Sandra who's very accommodating and friendly. Staff are very nice too. Place is clean and very inviting. Recommend this place for retirement.

February 2024

Google

Dulce Karmina Lim

I stayed at Palermo Retirement Community in December. I love that even though they offer various care services, they also provide respite care, of which was exactly what I needed during my weekend stay: from Friday night to Monday morning. Palermo Retirement Community stands as a quintessential five-star oasis of care and joy, making an enduring impression on both residents and visitors alike. The sprawling premises, meticulously maintained with precision, offer residents not just a place to live but a serene environment where they can relish the tranquility of their surroundings. The sheer size of Palermo creates a sense of freedom and space, providing a backdrop for a truly enriching retirement experience. What sets Palermo apart is the palpable warmth and joy that radiate from both the dedicated staff and the vibrant community of residents. It's evident that this is more than just a retirement facility; it's a community built on a foundation of genuine compassion and empathy. The staff, under the leadership of General Manager Sandra, exemplifies a level of commitment to personalized care that goes beyond the ordinary. From the caregivers to the life and enrichment team led by Frankie, there is a collective effort to ensure that each resident feels not only cared for but truly valued. The facility's design and upkeep are commendable, creating an inviting ambiance that comes alive during special occasions and festivities. Palermo Retirement Community is not just a place to live; it's a home where every detail is considered to enhance the residents' quality of life. Chef Lillian's culinary expertise adds another layer of luxury to the experience, turning every meal into a delightful journey for the taste buds. The dining experience at Palermo is, without a doubt, a highlight, offering a world-class standard that caters to the diverse preferences of its discerning residents. Beyond the exceptional care and inviting ambiance, Palermo offers a diverse range of activities that cater to the varied interests of its residents. From a well-stocked library that fosters intellectual engagement to a spa and hair salon that promotes self-care, the community ensures there is something for everyone. The attention to detail in providing a comprehensive range of activities speaks volumes about the commitment to fostering a vibrant and fulfilling lifestyle for the residents. In conclusion, Palermo Retirement Community, under the commendable management of Sandra and her dedicated team, transcends the traditional notion of a retirement residence. It is more than just a place to reside; it's a haven of happiness where love, care, and efficiency converge to create a truly homely atmosphere. Palermo stands as a shining example of what a retirement community should be—a place where residents not only live but thrive in an environment filled with joy, warmth, and a genuine sense of community.

February 2024

Google

Joshua D'Souza

Friendly & Courteous

February 2024

Google

Lesley Dakins

I went for 2 weeks respite. They were amazing! Everyone was so welcoming and by the first day everyone new my name! The meals were delicious. If you didn't want what was on the menu they brought you what you wanted. The rooms were clean and fresh! I can not say enough good things about Palermo. I highly recommend this retirement home. If i need respite again I will definitely go back.

January 2024

Google

Ninada Sajeev

Palermo is the place you want to be if you want to enjoy a peaceful retirement life. Exceptionally well kept and managed residence. Wonderful staff and services. Thumbs up and good luck for a wonderful future to this place!

January 2024

Google

Raemus Castelino

Excellent facilities and great management. Palermo village is so well maintained and feels like a posh hotel than a retirement home. Everyone from the staff to the residents seem very happy and it definitely feels like one of the top retirement residences which I have been to!

January 2024

Google

Rex

Palermo Retirement Residence is one of the best retirement home for seniors. Providing excellent service from care staff to dining & kitchen staffs to the management. The work environment is also one of the best.

January 2024

Google

George Fisher

Palermo Retirement Community is a five-star haven where residents are cherished, and a sense of community thrives. With excellent facilities, dedicated staff, and a serene atmosphere, it offers a warm and welcoming environment. I recently visited with my son and was blown away by the love and care shown towards the elders — I highly recommend it for its exemplary compassion and empathy! Palermo Retirement Community excels in its maintenance and design. The culinary offerings are also exceptional, with Chef Lillian's creations providing a delightful dining experience. Its true strength lies in the exceptional care provided by the staffs, who prioritize residents' well-being that makes them feel valued and seen. I believe that Palermo Retirement Community does excel due to the leadership of General Manager Sandra. I would say that it's a place where love, care, and efficiency combine to create a warm and welcoming atmosphere. With exceptional amenities and a focus on residents' well-being, it's a five-star haven that leaves a lasting impression. I'll definitely return because Palermo has captured my heart.

December 2023

Google

Catherine Green

A big shout out to Palermo Village to Preet and the team at Palermo for your kindness and caring nature. Mom spent two weeks at the center for respite care. She came home so happy today commenting on how lovely the residents are and how helpful the staff is. And the chefs must be amazing because no complaints about the food. She said that the food was delicious. It was her 1st experience away from home and she wants to go back the next time my husband and I go away. She made friends and was happy. Thank you for your excellent care. We will definitely come back. Catherine and David Green

November 2023

Google

mary riad

November 2023

Google

Samar Shamleh

November 2023

Google

Mark Preston

My Mom had hip surgery and went to Palermo for respite care. We were both extremely happy with the overall experience! The food was amazing and the staff there were very responsive to her needs. I felt a great deal of comfort knowing that she could call on the staff any time of the day or night .The building is very inviting and would definitely recommend to friends.

November 2023

Google

CEREN KEPEZ

November 2023

Google

Jacqueline Adhithya

I visited my grandparents at Palermo, and I was amazed at how wonderful the home looked . It was more like a 5 star hotel than a retirement home. Everyone right from the general manager to the receptionist was all friendly and helpful. I am so happy that my grandparents are surrounded by such nice people. Definitely recommend for your loved ones

November 2023

Google

simon mcneil

October 2023

Google

Caroline Kleine Hermelink

Due to an unfortunate situation last December, I had to make the decision to move my 93 years old Mom to Ontario from Quebec. Needless to say, not easy to do after leaving her hometown and own home. Fortunately my Daughter and I discovered Palermo Village Retirement Residence in Oakville, ON. We were greeted by Linda and from the fist hello, we knew this was going to be a really good fit for Mom. Linda encouraged us to come by anytime and ask questions. We were also introduced to other Team members which were absolutely wonderful. We moved Mom in May 2023 and although Mom had not even visited the location prior to moving in, the transition went fairly well. The transition was better than what we all expected. She met some lovely Ladies, (her friends now) and is very happy at Palermo. Palermo made us feel very welcomed from the beginning and have demonstrated nothing but care, concern and cooperation consistently. The staff goes far beyond their own responsibilities to ensure that our family member are very well taken cared of. The meals are very well balanced and our family members could still keep their independance by selecting which meal they prefer. Rest assure, they will never be disappointed!. The Residence also offers a wide selection of activities/entertainment daily and 7 days a week!. Something for everyone! All this to say that Mom is very happy to be living at Palermo Residence and the care provided is exceptional, the facility itself is outstanding & very clean and provides a comfortable and safe environment. Thank you everyone at Palermo!

October 2023

Google

Andrea T.

This facility is wonderful. It has everything anyone could want or need. During our tour, we saw how everyone who worked there knew each resident's name and greeted them with it. It wasn't a forced interaction. It was a genuine and sincere exchange, indicating to me the care and compassion everyone is shown. Palermo is in a great location, with peaceful grounds and outdoor areas. There are numerous activities through out the day, no one would ever be bored. They offer shopping trips and other events. The main dining room is beautiful and bright. The menu is extensive and offers something for each palette. There is a library, exercise room, theatre, spa, and on site medical care. We have been fortunate enough to have dealings and more than one tour with Prit. He is the epitome of professionalism, understanding, and compassion. His patience is seemingly endless. He understands the situation and is delicate in his reference to it. He is charming, witty, and a delight to be around. He extends his service to all with follow up and concern. He doesn't push or pressure anyone, he is fantastic to deal with and offers a high level of customer care and satisfaction. Take a tour and check it out, you won't be disappointed.

June 2023

Google

Kim Jonak

Palermo Village has been a wonderful place for my mom. Mom has early stage Alzheimers and the care they give her makes me worry less. Mom has come to think of it as home. She has always been shy and a little anti-social but the staff have changed all that. Dianne, the office manager, is incredibly nice, kind and extremely helpful. Arielle always has fun things planned for the residents. Kim

June 2023

Google

Michelle Kline

I really can't say enough about Palermo. The exceptional care that they provide to their clients and their families is unheard of. If you need to have a family member looked after like a member of the family please send them here! Prit, the community relations manager goes above and beyond to ensure that your experience exceeds your expectations!

February 2023

Google

Jen Salama

I reached out to set up a tour at Palermo and received a response promptly from Prit. We met Prit as we walked in and were instantly impressed by his professionalism, but also casual nature that really connected with my parents. We sat down in the beautiful bistro to talk about all of the amenities and Prit was wonderful. After offering us lunch, we began to discuss the lifestyle at Palermo. He was very informative and easy to talk to. My parents loved his demeanor. We toured a few suites and were very impressed by the quality and size of the apartments. We are truly grateful to have had the opportunity to see this excellent home for retirees. Thank you, Prit!

January 2023

Google

Domenic Gaudio

Wonderful retirement home with friendly and helpful staff, good food and activities. My mom really enjoys living there.

November 2022

Google

Rawle Akow

I had the opportunity to have my Mom stay at Palermo Village for a 2 week Respite stay. Well let's say she was reluctant to go however by Day 2 she was loving every moment. She couldn't believe how much she loved being at Palermo. She made friends and enjoyed dining with them and participating in a variety of activities. Everything was excellent from the ease of setting everything up to move in day and beyond. Linda and her team welcomed her like family and were there to answer my many questions giving me peace of mind as I traveled. Richard in the dining room was always attentive and introduced her to her dining companions. I would highly recommend Palermo Village.

March 2022

Google

Jeff Barwell

I wanted to pass along a big thank you to all the Palermo staff for the support you gave our mother. Our Mom required extra attention and we were very pleased with the gentle and comforting way the staff took care of our mom. Palermo also offered mom companionship and togetherness. Most times when we dropped in, we found mom was involved in friendly conversation with the many residents. Palermo also offered many activities to fill mom's days, from small outings, to movies and bingo nights. She really did enjoy those extras. Most of all, Palermo offered mom a safe home and peace of mind for us. Thank you again, The Barwell Family

March 2022

Google

Debi Coburn

Palermo Village is wonderful - no other way to put it. My dad loved his big windows, and spent much time out on his balcony. All of the staff are so friendly and kind, especially when Dad's health took a downward turn - they provided him with all the compassion and care of a family member. The COVID response was amazing - so safe, and even when the residents were unable to visit with others, the staff kept them connected and engaged. The size of Palermo Village is perfect - big enough for amenities, and small enough that everyone knows each other - a real home. I cannot recommend Palermo Village enough - if you are looking for a new, carefree home - this is it!

February 2022

Google

Naheeda S

Very nice facility with great staff and services. Marketing's Sheery and Nina deserve special mention for their outstanding customer service.

January 2022

Google

Azhar Hakim

January 2022

Google

Steve Allen

My Mum and Dad moved into Palermo in March, 2020, just as Covid started. They felt comfortable and welcomed from the very first day. When my Dad passed away a few months later my Mum moved out of Palermo to live with family. When she felt comfortable being on her own again, she chose to return to Palermo. Although we visited several other retirement homes Palermo came out on top. It is a safe, comfortable and caring place.