City View Retirement Community

151 Meadowlands Dr W, Nepean, ON K2G 2S3

4.7 / 5.0 69 Reviews

Pricing & Availability

(800) 755-1458

Contact Resident

(613) 518-4627

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About City View Retirement Community

Welcome to City View! We offer the best package of care, services, and amenities for seniors looking for a higher quality of life. We are located in Nepean, ON. Medical facilities, outdoor activities, shopping and restaurants are all conveniently located nearby. Residents always have options when they're looking for something fun and exciting to do outside of the community.

Every day is an opportunity filled endless choices for our senior residents to enrich their lives. Residents can pursue favorite activities or pursue new ones. We have regularly scheduled events every month as well clubs and a social dining setting. Our goal is to always foster an atmosphere that fills our residents with inspiration and to live their lives to the fullest. Our staff is warm and friendly and is here to serve our seniors among the beautiful surroundings of our community.

City View Senior Living & Care Available

Independent Living

City View Independent Living welcomes Nepean seniors to a community that fosters active, healthy lifestyles in retirement. Experience maintenance-free living in an age-restricted community with a variety of social events and activities. City View Independent Living helps you dedicate time to hobbies and interests you've always wanted to pursue.

Assisted Living

At City View Assisted Living in Nepean, seniors receive the help they need without giving up their independence. The facility provides help with daily activities, social spaces, and full-time professionally trained staff. City View Assisted Living offers you the certainty that expert care is always available, relieving worries for you and your relatives.

Memory Care

City View Memory Care in Nepean caters to seniors with Alzheimer's and other dementia-related issues, providing expert care. Individual care plans, a safe environment, and programs to support cognitive health are offered here. City View Memory Care provides exceptional care for your loved one with dementia, giving you peace of mind about their stay.

Schedule Tour at City View Retirement Community

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City View Amenities & Services

Residents have access to Activities Onsite, Vegetarian, Beautician Onsite, Meals Provided, Devotional Services Onsite, Indoor Common Areas, Outdoor Common Areas and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.

We know that seniors need varying degrees of help as they get older, but still want to feel independent. Our facility has Diverse services and other assistance. We try to make sure that each resident is able to maintain a full life while staying with us.

Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.

If you have interest in visiting our community in Nepean and would like to have a closer look, just give us a call at (800) 755-1458 to schedule an appointment.

City View Retirement Community Location

City View Retirement Community

151 Meadowlands Dr W, Nepean, ON K2G 2S3

Pricing & Availability

(800) 755-1458

Available Living Options

  • Assisted Living
  • Independent Living
  • Memory Care

Contact Us to Get Pricing & Schedule Tours

* Required Fields

By clicking Request Free Info, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


Prefer to speak to a live person? Talk to a local senior living advisor today

(800) 755-1458

City View Retirement Community Frequently Asked Questions

How much does City View Retirement Community cost?

The cost of independent living, assisted living, and memory care at City View is determined by the care type, staffing, and level of support needed. Additional services like wellness programs, cognitive support, and personal care plans may affect the total cost. Call (800) 755-1458 for customized quotes and tailored pricing.

Is Medicare or Medicaid accepted at City View Retirement Community?

Medicare does not pay for independent living, assisted living, or memory care as these are considered non-medical services. It may, however, cover services like physical therapy or doctor visits if prescribed by a healthcare provider. Medicaid may assist with memory care and assisted living costs through state-specific waivers, depending on eligibility, but it does not cover independent living. For tailored advice, call (800) 755-1458 to speak with a senior advisor.

What types of living and care are available at City View Retirement Community?

Three distinct programs at City View support varying needs. Independent living promotes active community life with minimal assistance. Assisted living ensures round-the-clock personal care support. Memory care provides dedicated cognitive support in a protective setting with specialized staff.

What is the current availability at City View Retirement Community?

Unit openings update regularly. Contact a senior living advisor at (800) 755-1458.

Is it possible to tour City View Retirement Community?

City View provides tours to help you make an informed decision. Call or complete the contact form to set up your visit and explore the community in detail.

Is City View Retirement Community rated well?

City View has a 4.8 rating, reflecting very positive feedback. Users praised the independent living, assisted living, and memory care, highlighting the professional staff, clean facilities, and inviting community.

Reviews City View Retirement Community

4.7 / 5.0 69 Reviews

Write a Review

December 2024

Anonymous

Ignore the 5 star reviews and DO NOT SEND SOMEONE YOU LOVE TO THIS FACILITY...as a resident for 6 months (May 2024 to November 2024) what I experienced and became aware of was atrocious. I am younger than most of the residents and have full cognition, am not bedridden, and have the ability to let staff know exactly what I need. If you have a loved one who requires a lot of care or who is not able to communicate well, their care by most of the staff is not good. The main issue in this home is the general manager ([name removed]) who is as phony as the sky is blue. She lied to my family when on the tour telling them there were 4 PSWs on the assisted living floor excluding memory care. That is simply not true. There are 2 PSW in memory care and 2 for the rest of the building. I also became aware from other residents" family members that they too were lied to by [name removed] when on tour. A few examples of issues I became aware of while staying there are as follows: - a serious and ongoing problem with bedbugs throughout the building and mainly in memory care. This has been an issue for several years and although management has brought in pest control they have not done enough the extinguish the infestation! - there were several incidents where residents had fallen during the night and not checked on by overnight staff and found on the floor in the morning with either head injuries or lying in urine or poop. The staff who were not checking should have been fired for not doing their job and yet they continue to work there. - there were 2 incidents while I was there of 2 different residents escaping from their room at night. After searching the building one was found sitting in the dining room (he had obviously not been checked on by staff). The other gentleman was found in the kitchen fridge by a member of the kitchen staff in the morning. - their food is terrible in my opinion. Some residents enjoy it however the amount of complaining that goes on in the elevator would indicate that most do not. There is so very little variation in meals and the chef loves slathering the food with fake gravy! Most of the food comes from cans, is pre-packaged (boiled eggs) or highly processed. - management continues to hire staff (high turnover rate) who are often not qualified nor have their PSW certificate. Plus the training is inadequate. - early on in my stay a PSW called in sick and [name removed] did nothing to replace her so there was one PSW for the whole building (excluding memory care). I sent her an email which she chose not to reply to until I mentioned I was reporting this incident to the RHRA (Retirement Home Regulatory Authority). Plus I spoke to her and mentioned that she should do her [language removed] job! -I have seen incidents where the nursing staff do not wait for a resident to take there medication and in one case a pill fell to the floor unbeknownst to the resident. - a month and a half before I was to leave i was asked if I could pay 2 weeks before the end of the month plus for the following month. I did not as I had received no invoices plus the requirement is to pay at the end of the month. I can only assume they were cash short! Im not sure what their occupancy rate is but if I were to guess I'd say about 50-60%. To sum up the main problem is management. [name removed] micro manages (she retricts the use of gloves for the staff), she doesn't really care for the residents. Her friendly demeanour is a cover up. She says she'll take care of an issue and doesn't do her job. She hires inexperienced staff, paying not much more than minimum wage, she does not treat her staff with respect nor does she take care of issues they may be having. in short, I DO NOT RECOMMEND THE HOME.

June 2024

Anonymous

There's still a bed bug problem and my understanding it's been going on for a couple of years. The PSWs for the most part are good however they are overworked, especially if one is sick and the management don't call in one to help. Also there are only 2 PSWs excluding memory care, and 3 would be ideal. I've waited upto 30min to get help. The food is mediocre and typically overcooked, although their dessert and muffins are delicious. When one of the two elevators shuts down on the weekend the management choose not to call for repairs making it very inconvenient for residents and staff.

April 2024

Google

Sheela Komo

I absolutely concur with all of the positive reviews. My sister's health deteriorated very suddenly and we needed more accessible living arrangements for her immediately. City View had a furnished short stay room available the next day, and she was so grateful for it. Everyone we dealt with was friendly, responsive and helpful. This place has an honest, caring connection with their all of their residents. Highly recommend you visit for a tour.

January 2024

Google

Andree-Anne Godbout

What a great retirement home!! We just had a tour and walked into this lady singing for the residents! Beautiful home and nice warn feeling there.

December 2023

Google

Maria Pecorella

Almost every week this past summer, my mother Rosaria was painting a Picasso… not quite but she found so much joy in doing something she hasn't done since she was a young girl. Thank you to Amanda, Nancy, Sheila and all the staff for creating amazing moments for the residents.  —— On Friday, April 21 2023, Thomas, Caleb and Julian from the Nepean Raiders U18AA team visited City View Retirement Community with their Eastern Ontario U18 AA trophy. It was a very special presentation. Thomas's grandmother, "Rosaria", a resident, who has attended many games over the years was lucky enough to go watch the final playoff game of his minor hockey career. Rosaria was so appreciative and thrilled when she was able to hoist the trophy as well as share the experience with her friends at the home. Her smile is contagious… last Saturday my mom moved into her beautiful suite at City View Retirement Residence. It started with two weeks of respite earlier this summer where she experienced tender care and attention. The sense of relief that us children have now that she will always have friends around her, delicious meals being made for her & the removal of house work brings joy to us and all her family & friends. Special thanks to all the staff for making my mom's transition very welcoming. A big thank you to Paul, the activities director, and Hylee & Jocelyn from the kitchen who create incredible meal experiences. Lastly, thank you to the great staff including Honey, Nancy, Riya, Souad and Sheila for making my mom feel so comfortable in her new home. — My mother needed respite care, a short stay at a retirement home and City View Retirement location was our first choice. It's in the neighbourhood and part of the Nepean- Ottawa community where she lives. Catherine and Carolle worked with my family to transition her from the hospital to respite care and hopefully permanent residency. A big thank you to all the staff including the nursing team (Mary) but also the front office of Ryia and Suad who welcomed my mother and our family during our visits. One of my mother's favourite things is anticipating what creative meal Chef Steve would create. It's always a thrill for her and she enjoys every meal. A very big thank you to everyone at City View as well as Paul the Activities Coordinator!

November 2023

Google

Bene Taro

Our wonderful experience began from the moment we were given a tour of the residence. First impressions was how warm and caring the staff are. The facilities are modern, spacious, and clean. Our family member is receiving the special care they need by qualified and compassionate staff members. We are happy we chose City View Retirement for our family and would recommend them to anyone looking for a safe, clean, and modern retirement home for their aging parent. Our first impression was extremely positive while taking the tour of the home, I strongly recommend you request a tour and see for yourself.

November 2023

Google

D Dasilva

It"s always a pleasure to visit my resident friends over at Cityview Retirement home . It"s great to hear about the amazing food and the fun activities that Amanda and her team creates every day. Love the manicures!!

November 2023

Google

Geraldine Dixon

Beautiful,clean and friendly place. The staff are incredibly kind and passionate with the residents.

November 2023

Google

Khalil Khalil

Very good

October 2023

Google

Basil Naser

City View Retirement Community is an amazing and caring place for the elderly to be in. Everyone is extremely caring and tends to the elderly with much love and care. Everytime I go to visit my aunt at the City View Retirement Community, she always has a big smile on her face and always mentions she loves being part of the community.

September 2023

Google

Syria Saad

Amazing place It's a great place that respects, appreciates, helps, and is a great and so clean.thanks

September 2023

Google

Matt Gaber

My roommate's grandmother has been living at City View Retirement for almost a year and her experience has been nothing short of incredible. Enough cannot be said about the quality of the food, the staff, the activities, and the living conditions. It's obvious that the care and services provided here have added years to her life.

July 2023

Google

Oaken‚

July 2023

Google

Mohammed Alfalahi

The rooms are so clean food are so good also have nice customer service, i prefer to go there

June 2023

Google

Muna Mohamed

Excellent care foe my mother who is currently staying at this location, not too far from her grand children. Thank you Catherine for the accommodation and courtesy yoi have shown our family. 10/10 *

May 2023

Google

Dan Evenson (TinbangerDAN)

My Mom Joyce has lived at Cityview for 6 months and loves it..lots of activities and VERY YUMMY FOOD..thanks for taking such great care of her..xxoo...Dan

May 2023

Google

Tatiana Moore

My mother has been living at City View Retirement for six months. She has never been happier. From the moment she arrived, she has felt at home. The staff is truly amazing and caring. The food is delicious. My mom has made so many friends. We are so happy with our decision. Thank you, City View!

May 2023

Google

Annmarie Cardoso

City View has great staff that truly care about the residents and always go above and beyond to ensure that the resident experience is priority number one.

April 2023

Google

Colleen Pettitt

Great Day today at CityView. Lots of fun watching the happy hour activities! Great to see my friend Rosaria enjoying life with her new friends!!

March 2023

Google

Tero Lero

March 2023

Google

Nada Alhgam

Great staff and service, I definitely would recommend it.

February 2023

Google

Ahmad Qasim

Great place and amazing food it's like home sweet home :). I haven't seen a place like this before with the comfortable environment and friendly staff it's just the place to be

January 2023

Google

Foodz A

December 2022

Google

Firas Al-wahsh

November 2022

Kim Ford

The BEDBUG review is the most concerning!

November 2022

Google

Alex Knox

Great management at this home I had a complaint, a fair one, and it was addressed right away and done with grace and care by the GM. All is good. I work in the service industry and appreciate the way they dealt with me. 10/10 stars . The food is Amazing

October 2022

Google

Tavis Austen

This a a great retirement home, with friendly staff, clean rooms, good food, and fun activities for the residents. Everyone is friendly and inviting, exactly what you want for your loved ones.

October 2022

Google

Ahmed Alghazawi

I went to see my Mom a few weeks ago at the Johnny Vegas show at City View. They are always putting on great entertainment and treating the residents right! Anytime we need anything, the staff is ready to help. Really great place. It is so hard to find a fair priced retirement home in the middle of town. Would never want to be anywhere else. Hats off to these great staff and managers who stayed with us and protected our families through Covid!!

August 2022

Google

Cyle L

Great place! Great food, beautiful building, lots of activities, and a nice courtyard in the back. Lots of rooms have walkout patios on the first floor and lots with balconies up above. Lots of options for rooms with kitchenettes, different care packages, help with medications, laundry service, etc. You can actually choose what services you want, and pay the cost monthly. Also with a great memory care unit for those with dementia. So thankful for that and Jadranka the psw who works there. Thanks for your love and care daily!!!

August 2022

Google

john saikaley

After visiting City View today I have to say I'm very impressed with the service, quality, excellent staff and facilty! Definitely a hidden gem in the city for retirement living!

July 2022

Google

Derek Ohea

Had so much fun with mom and others the other night at City View. She is so happy to see all of us and loves where she lives now. The food is always great and home is nice and clean. Thank you!

July 2022

Google

John Tarouf

My father resides this location and he is well taken care off. They are courteous and use compassionate when dealing with seniors who require assisted living. Their price range is also fair, they don't over charge like other senior homes. Their GM is very understandable and their staff is a top notch staff. This place holds lots of activities for my father who is 92 years old and requires assisted living. 10/10 and I would recommend anyone looking for a place to reside for their parents. Thank you Catherine for you're compassionate and understanding.

July 2022

Google

Vanessa Howroyd

City View is a fantastic retirement home. It is an excellent building and offers independent living with great value. Lots of activities for residents, good food, excellent friendly staff and a nice bar and chapel. Plenty of nursing care available. Rooms are large and bright, very inviting. Excellent value for money.

June 2022

Martin Dumas

Since its inception, once in a while I do visit City View Retirement Place and I always find it amazing the continual improvements made by its top management. I do mean, the maintenance of the buiding is never late, the staff always have time to smile and the kitchen is a great place to get dinners. My best comment is about a great relationship I developed for years with a nice Lady commenting : "It is the best Retirement Place I lived in the last 20 years".

May 2022

Google

VS HD

City View is a fantastic retirement home. It is an excellent building and offers independent living with great value. Lots of activities for residents, good food, excellent friendly staff and a nice bar and chapel. Plenty of nursing care available. Rooms are large and bright, very inviting. Excellent value for money.

May 2022

Jonathan Renko

Staff are good but the ownership group is beyond terrible. This building is infested with bed bugs. For almost 2 years our Father has been bed bug food. Enough of this, always get lip service but they are doing nothing to eliminate the problem. We are done with them. Use extreme caution if considering this building.

January 2022

Google

Omar Abozmal

We walked in and there was live music in the lobby, great energy !! Beautiful Retirement Home ! It was built recently, and the building looks extremely new, elegant and secure. They offer a wide variety of services, rooms and all levels of care. Would highly recommend since they also have a Memory Care Unit. 🙂

January 2022

Google

Mary Huang

Edited and rating change down to 3- Mom was there 12 months 2018-2019. Some issues we had were 1) marketing manager at the time told my sister that they can do Dad who is paralyzed on right side, 2 person lift and incontinent for $2800. I had to clue her in that is cost for only room and board and did not include care. That does not include assisted living (+$1600 in 2018 for 2 hours a day) and Dad is 4 hours a day so another $1600, plus medication administration and showers would take it to at least $6500 which is the $6-7K/month I was expecting for Dad and we would have to buy a mechanical lift. That was a deliberating underestimated quote which happened to other families. 2) I lost / forgotten my phone at meeting with marketing manager. A few weeks later in email with the marketing manager I asked and she found in sofa. She said she did not open the phone but I saw there was a text to an US agency marketing a seminar a few days before asking if they knew who phone belong to. I did not mind they opened my phone but she lied about it. Also she did not have enough initiative to look for numbers I call often and talk for a period like Mom (labelled Mom) and my sister. 3) They had bedbug issue as of June 2018 but did not let residents know about it and to buy bedbug covers for mattress. The bedbugs made its way to Mom's room in September (found by our helper) and we had to replace Mom's bed at a cost of $1000. There were still bedbug issues May 2019 when Mom moved out but there was an operation manager hired early 2019 that was dealing with it properly rather than trying to do it on the cheap 4) The GM at the time 2018/2019 was an issue. I caught her on some lies and she had staff spray Raid in Mom's room without notification nor arrangement for an alternate place to stay. 5) One of the owner (developer) took me aside after a meeting about the bedbugs which I made comment about clarity of information saying he would give me his number (but did not). When I escalated an issues to the owners a few months later, the other owner (lawyer) asked me to discuss it with the problematic GM. 6) we had some medication administration issues. Some nurses were great but some were a little lax. 7) They shut some families out for complaining and banned them from City View. 8) A lot of staff turnover in 2nd half of 2018/ 1st half of 2019. 9) Elevator issues for months 10) Mold seen on ceiling of top floor 11) Math errors on tax receipt to the tune of 10K if I remember correctly which I had to get corrected... sigh 12) gaps on 2nd floor flooring which was corrected after google review comment but not addressed for months before that. Pros: Some good staff, some friendly residents, some changes in management in 2019 and I heard the GM was replaced later in 2019 or 2020. With the recent listeria issue and 2 deaths, I would caution potential residents and family to do their own due diligence. Many 5 review I saw were low review reviewers and/or employees / contractors.

January 2022

Google

Robert Godbout

I visited the Residence for a friend who wishes to stay there. I was warmly welcomed by friendly and smiling employees. the cleanliness was impeccable and the dinner I was served was excellent. I recommend it (5 stars)

January 2022

Google

S Pecorella

My mother needed respite care, a short stay at a retirement home, and City View Retirement Community was our first choice. It's in the neighbourhood and part of the Nepean- Ottawa area where she lives. Catherine and Carolle worked with my family to transition her from the hospital to respite care and hopefully permanent residency. The attentive front office staff of Ryia and Suad welcomed my mother and our family during our visits. Mom enjoyed her living area,well prepared meals and activities.. A big thank you to the nursing staff as well and everyone at City View who has made this stay wonderful

January 2022

Google

Mr.Therassan Jimesleck

I visited the City View Retirement and it is a very nice building, the room are excellent place. To be. The service from the staff members are great. Phenomenal. I recommend it for anyone who is looking to use the city view retirement community.

January 2022

Google

Judy Perry

In a recent visit to Cityview Retirement Community visiting my Aunt, I was impressed with the wonderful environment the owners have created here. Catherine is an owner and works in the facility which brings a comfort to all the residents. The staff are wonderful! You will not be disappointed.

January 2022

Google

Alan T

A Great place! Fine retirement community, well worth the visit!

November 2021

Google

H.J. Jardine

City View is a wonderful home. Inside and out the property is well maintained with great amenities. The caring and friendly staff are always helpful and courteous. The rooms are bright and spacious. City View offers great value for money.

December 2020

Google

Rex Gazelle

My aunt-in-law has been a resident at City View for 11 months and she is very happy. The staff are amazing, they treat everyone like part of their family. Food is exquisite thanks to the chef Mark and his team. The building is also maintained with quality and care.I highly recommend City View as it truly cares about its residents.

November 2020

Google

Sumudu Fonseka

I work next door at the Mr. Mozzella. City View is a beautiful place!! The staff and managers are great and they take great care of the residents. I am in there all the time. This place is privately owned and the owners are there all the time and are the greatest. The staff seems to really care - what an awesome feeling going in there! Last week one owner was playing the piano and the other was helping a resident with something. You go in there and you feel the love for sure.

November 2020

Google

Eddy Ferrarri

Absolutely beautiful retirement building with really loving and caring staff. Through the Covid Pandemic, the managers and staff worked hard to keep the residents safe, tended to the family needs, and just generally did a wonderful job. Even before the pandemic, this was truly a lovely home. It is a large building with over 185 rooms, yet they managed to keep Covid out of this building. Our hats go off to City View staff!! Thanks so much!!

November 2020

Google

Johnny Farina

City View is top notch! I truly believe my father staying at city view is prolonging his life The staff and ownership treat residents like family. It put our mined at ease knowing he is happy and will taken care of. Thank you City View

November 2020

Google

Isabelle Sanchez

Ive been working at CityView for 3 months now and I must say its an amazing place to work. The employees are amazing and always working with a smile. I love to come to work everyday and see the smiles on the residents faces. Its a happy place to be !

November 2020

Google

Jeff Bedley

I have a friend who is living at City View Retirement home for over a year and he loves it. Any time I am in the building the staff are always kind, friendly, caring and attentive to his needs. The nursing staff are great, very knowledgeable and willing to help. The management and owners of the home are very friendly and take the time to listen and help with anything that comes up in the home. It is very common to see the managers and owners rolling up their sleeves, helping with any task.and getting things done for the home City View is a great retirement home and I would gladly recommend it.

November 2020

Google

Steven Stewart

City View in my opinion is Ottawas best privately owned retirement home. A brand new building that offers independent and assisted living with large rooms at a great price. Every time I visit its super clean. The residents are happy and they are always doing activities. I even seen the owner playing the piano once. The nursing staff are great and are always around. They must have a great chef because the food is awesome. Id recommend City View to anyone looking to have a secure and worry free environment for a great price compared to other homes.

October 2020

Google

Brian Smith

I was at the City View Christmas party last week with my uncle who has been living there for almost 2 years. What a great event. The food was amazing and the dinning room and the cafe was packed They had a really good and fun entertainer, who got everyone singing. And Santa Claus came by to visit and take photos. Christmas is important to us, and its great to see City View putting on such a great event to lead us into the season. Keep up the great work. We look forward to more wonderful events.

October 2020

Google

Penny Salamon

Home away from home is how I describe it. My mother recently moved into City View Retirement.The Staff are so welcoming and helpful whether your a guest or a Residents. Always a warm smile from the Front Receptionists to the Cleaning staff.The place is not big which makes it more personable. Big is not always better. The Staff knows their residents well, due to the place not overwhelming big.Residents have more opportunities to get to know each other through events.The place is a bright cheerful atmosphere, clean with modern features for added warmth.The Restaurant amazing food. I have experienced a few meals with my mother I am so impressed by the Chef and the Servers who have a wonderful cheerful attitude with its residents and guest.I am a picky eater find most retirement homes serve bland food. The City View Chef always has wonderful flavoured food, not bland food, and presentation well done Chef !!It turns out they grow their own herbs and spices to use in their kitchen. Garden tomato too. No wonder the food is exceptional.Activities Director ensures a variety of events through out the day with Special Trip outtings for the residents to look forward to.They have daily activities so there no lack of boredom for my mom.City View Retirement has a great sunny lounge where residents can socialize through out the day and evening on the main floor with beautiful big windows giving it a bright cheerful area to meet and greet ...Last, Management took extra care in assisting us with the move. They helped my mother feel welcomed, was very patient with my mothers indecisiveness, which was truly helpful to my sister and I.Thank you to The City View Staff and Team for helping my mother adjust and feel very welcomed.n a short amount of time my mother felt like she was in a retirement home that truly cares about them.Now my sister and I can rest at ease knowing my mother is in good hands when we are not therePenny Salamon

September 2020

Google

H Liang

This is hands down the best retirement facility in Ottawa with its location, food and care options. Staff are welcoming and always care about residents needs even before you ask. I am very impressed with everything City View has offered.

September 2020

Google

Jeffrey Roberts

Our grandfather has been at City View for over 2 years. I visit him monthly and usually have a bit to eat when I am there. The food is good and the service in the dining room has never been better. The chef (Mark)comes out and visits with the residents during meals to ensure there are no issues with the food or service. This is a nice touch. Grandpa enjoys the activities, darts and entertainers are his favourites. Satwinder, the director of care and the nursing staff are all-stars. Way to go! We are all very happy with this residence. Worth a visit if you are looking for a good home.

August 2020

Google

Maria Christie

My mom lives here and is well taken care of. The retirement home is a perfect size so that the residents can easily intermingle. The staff are always friendly and accommodating to both my mom and to our family that are constantly in and out of the home. I highly recommend this retirement home.

August 2020

Google

Morgan Hutton

A great environment with caring and dedicated staff. Lots of activities and a happy, upbeat atmosphere.

August 2020

Google

A. B. Ayoub

Had a great party at the facility last week. This place is fantastic, dont get misguided by the internet hatred as I am sure a lot of people wouldnt even care. One should really come out and see in person how great this home can be for your loved ones. Peace.

August 2020

Google

Tj Greene

This is a great facility with amazing staff who take very good care of their residents. My family have been visiting there for years and have never had any concerns over the care and safety of our loved one. Dont listen to everything you hear or any of the negative reviews, go and check it out for yourself. I guarantee you wont be disappointed.

August 2020

Google

Robert Peixoto

While planning and researching the best options for my aging parents, I luckily came across City View Retirement Community. This place is not only a very welcoming and professional organization but a very well appointed and located community. Located just steps away from major bus routes, as well as shopping makes this an ideal solution. Add in the very professional and friendly staff and you you have a safe, engaging and clean property to call home. So happy to have found it.

July 2020

Google

David Campbell

City View Retirement is an amazing place. The building is new and the environment is secure, safe, clean and warm. The staff is professional and like family. They care and it shows. I fully recommend this retirement community establishment. Go and see for yourself.

July 2020

Google

C B

If your loved one is looking for a retirement home, search no further; City View could be their next residence. Our mother has been living there for almost three years and she likes it a lot. The staff (management, nurses, PSW) are caring, compassionate and make her feel safe, all on a first name basis. The food is good and her room is always clean. Unfortunately, she fell a short while ago and was hospitalised. After a few weeks, she returned to the residence, but still in excruciating pain. One of City Views physicians suggested the X-rays be redone because there had to be a reason for her pain. The results revealed she had a fractured vertebrae. The recuperation will be slow but her well-being is monitored by the nurses and staff. Meals were brought to her room for the first few days but she now goes to the dining room by herself. Her medical, physical and spiritual needs are met at City View Retirement. It really is Ottawas Best Kept Secret.

June 2020

Google

Zoe Bregg

We are so pleased to have chosen Cityview Retirement for my father. The care and attention that he has received has been exceptional. The staff are so caring and helpful. We feel very lucky to have him there especially in these difficult times and circumstances.

May 2020

Google

Sheila Seguin

As a senior myself, I have been working as a housekeeper at City View for 6 months now and am enjoying all aspects of this environment. All the staff, from Personal Support Workers, Nursing, Housekeepers, Kitchen and Dining Staff, to all the wonderful managers we have there, make this job a most enjoyable one. I love talking to the residents and being there for all of them when they need me. It feels as if we are all part of one big family, in a way we are their extended family. If youre a compassionate person and looking for a rewarding job in so many ways, why not come and check out City View, you wont be disappointed.

May 2020

Google

Jason Laurans

Very Clean modern Retirement Home . Friendly Professional attentive staff answered all, any questions I had. Rooms were very bright and were a good size. Residents and Staff are always smiling. Had a chance to try the food and it was great too. Very Convenient Location as well.

May 2020

Google

Peter Howroyd

City View is a fantastic retirement home. It is a brand new building and offers independent living with great value. Lots of activities for residents, good food, excellent friendly staff and a nice bar and chapel. Plenty of nursing care available. Rooms are large and bright, very inviting. Excellent value for money.

April 2020

Google

Liliana Mascioli

My mom has been a resident of the City View retirement community for the past 2.5 years. During this time, I found the staff to be friendly and compassionate towards her needs (mild dementia). I am particularly happy with the nursing staff that is very attentive and willing to listen to her specific needs. Also I am particularly grateful to the Food Manager, Mark Meagher who has gone out of his way to alter meals for my mom so that she benefits from the meal plans. Overall I am happy with the services provided at City View Retirement.egards,Liliana Mascioli for my mom Fortunata Mascioli

April 2020

Google

Glenda Nelson

City View Retirement Centre is an amazing retirement residence that is located in a fantastic spot close to shopping. It has a wonderful GM who has 30+ years of experience. The nurses and the staff are great. They have Independent and assisted living both! I found it to be very clean and the food is excellent. Theyve also got a great new underground parking garage! Looks like a very nice place to live.

January 2020

Google

Keegan Ncy Ky Fsbrown

I have been part of City View Retirement Home now for almost 2 years. Very proud to say that. Every single person who is part of here goes beyond anything that is asked of them because our residents are our family, and our team members are like family. All of us in our cozy, warm City, support each other above all else. Not a day has gone by without laughter, some singing, telling jokes or giving a ear to someone who just needs to talk. Im a honest person so please take it from me when I say, I love everything about City View, as an employee here for a long time, I never ever would leave this fantastic, humble, caring, fun, great energy, home. Home sweet Home.

Rate and Review City View Retirement Community

Community Details

City View Amenities and Services

Amenities

  • Activities Onsite
  • Vegetarian
  • Beautician Onsite
  • Meals Provided
  • Devotional Services Onsite
  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Diverse services

Do you have questions? Speak to a local senior living advisor for free.

(800) 755-1458

City View Housing and Staff

Staff

  • Trained Staff

Not sure what senior living is right for you or your loved ones? Call us today!

(800) 755-1458


  • Schedule a tour and visit the physical location to make sure community description is accurate.
  • Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
  • Check with state government websites for additional provider licensing and information.

If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.

Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.