Brookdale Broken Arrow

November 2022

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donetta martin

Brookdale Broken Arrow staff is amazing! Making the decision to make it my father in laws home much easier. They are all caring and take great care of him.

July 2022

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Christy Edmonds

Our family moved our Mom from another AL community to Brookdale about two years ago. We recently transitioned Mom from AL to the Memory Care community within Brookdale. I am not one to leave reviews, but Brookdale has been outstanding in their team's ongoing care for our Mom -- and this means the world to her family. Even as Mom's disease has progressed, Brookdale staff continue caring for Mom with dignity, compassion and respect. Thank you, Kari Willard, Exec. Dir., and your team for all you do and for communicating so well.

June 2022

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Patti Orr

Father has been part of the Brookdale Broken Arrow family for four years, turned 100 with a gathering of friends and family, and has received the best of care and friendship. WE appreciate all the do for him.

June 2022

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Kelley Bryan

My father had to be admitted during the time when COVID was hitting hard in the spring of 2020. It was an extremely difficult situation & probably the most stressful experience of my life. The Director, Kari Willard, was a miracle worker in getting him admitted smoothly & without incident. The Health & Wellness Director, Ann Welch, was a true angel with her care & concerns for my father. I truly never imagined people in their positions actually cared that much for their residents. My mother was also admitted there a little more than a year later & they went above & beyond all expectations to ensure her move went smoothly. I cannot say enough good things about the leadership at this facility.

July 2021

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Jennifer Jay

This is one of the absolute best places to care for your aging loved one. They are attentive to the needs of each and every resident making this home for them, providing a loving and calm environment any many and all stages of the aging population. The residents are happy and relaxed and its noted as soon as you enter the facility which provides comfort to you the family as well knowing the are safe as well as loved.

June 2021

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steffie corcoran

Our family had to find a place for my dad under difficult circumstances in spring 2020, just after the pandemic began. Luckily, an attorney we know recommended Brookdale Broken Arrow, and he was assessed and became a resident quickly. We cant put into words how much we appreciate the quality of care at Brookdale BA. It starts at the top with executive director, Kari Willard, and shines through the faces and actions of every member of her team. They quickly and intuitively established a bond with Dad during the months when we could only talk to him over the phone and consciously built a relationship with my mom, my sister, and me. In-person, in-community visits started up again recently, and our family has received the same loving care that Dad does every day. This is an exceptional assisted living community with strong leadership, a high service orientation, and intuitive staff members who truly love the residents and care about the families. Our peace of mind and gratitude are immense.

June 2021

Cris Martin

Brookdale Broken Arrow treats their residents like family! It was very difficult putting our dad anywhere Brookdale Broken Arrow made the transaction form him living at home to AL then to memory care very smooth. The staff, from the director to maintenance guy and everyone in between truly shows the love of caring for our family in their hearts. I would highly recommend this community for a loved one.

June 2021

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Chris Hightower

BA Brookdale has been a good living arrangement for our Dad. The caring staff was key to his recuperation after a hospital stay and now hes ready for a more independent lifestyle. The environment is always clean and safe, and very well managed during COVID restrictions. Our sincere thanks to BA Brookdale!

June 2021

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Lisa Burlingame

Very pleased with our decision to move our loved one to Brookdale Broken Arrow. The staff does a great job with care and communication. Text messages and phone calls are responded to quickly. I never have to worry about my loved one in their care.

June 2021

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Kristen Harlin

Absolutely a positive environment with the best staff. Everyone is friendly and so attentive to residents and families. Great food! Lots of fun activities! So clean and nicely decorated! They have made visiting your loved ones so easy by creating a user friendly app that even my family members that hate technology can use.

February 2021

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Chris Goff

As a hospice nurse, I have been in and out many assisted living-nursing homes. Brookdale broken arrow is leaps and bounds above the other Brookdales and nursing homes. It is the most structured and clean out of all the facilities I have been to since being a hospice nurse, but what makes Brookdale Broken arrow special is the staff. You will not find another facility that will provide your loved ones with the care and compassion that they will receive here. Every resident is treated as family and taken in as one of their own. I know this because they have extended this same love to me as I come in to take care of my patients. It is something I have never experienced while visiting a facility and it has truly left and impression on me, which is why I wrote this review. Kari is the most involved, compassionate, empathetic and proactive administrator I have ever worked with. Most administrators sit in their office and have no desire to help or show love to the residents that they are lucky to have. She has only hired staff that share her same ideals and have a passion for the elderly. Under her leadership, there is no better place for your loved ones to call home. I am a third party and I do not work for Brookdale

January 2021

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John Ishee

We were very concerned about placing my mom in assisted living due to the need for a 14-day quarantine. We tried having her live with us, but it was just too much. Kari W. and her team did an excellent job of outlining expectations and receiving mom into the community. They work very hard to balance safety and resident care needs. Mom moved in September 22, and is in a clean, safe, healthy, positive and fun environment. A key indicator of this has been the positive attitude of all the various team members such as Abby, Alley, Anne, LaTroya and Paul. We greatly appreciate the weekly communication with the team via video call. I feel confident that my mom is in the best possible living situation for her condition. She is happy, is clean and well fed, has a social network, and enjoys the activities and pets that live there. A huge thank you from our family to Kari the Executive Director for her leadership, and all the staff of Brookdale Broken Arrow!

December 2020

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Laurie

November 2020

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Teri Evans

I have been familiar with this facility for probably ten plus years. I have had the pleasure of assisting seniors with placement and this has been my go-to place for all that time. The staff is devoted, the administration is attentive and the building is lovely. They truly attempt to make their residents feel like this is their home and will do just about anything to accomplish that! They do fun outings, from going to get ice cream to looking at fall foliage. Schools and churches will come to the building for activities, which the residents enjoy. Most recently, the facility hosted Trick or Treating and I dont know who enjoyed it more-the kids or the residents. I am always confident when I place a senior at Brookdale Broken Arrow that they will receive excellent, compassionate care.

June 2020

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Diana Thompson Wade

The staff at Brookdale are caring and very willing to help with needs of family and residents.

April 2020

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Randie Ary Graves

They take great care of my Mom and during the pandemic, they made sure she got to see her great great granddaughter for Easter. Its little things like this that make Brookdale stand out.

February 2020

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Tami Kemper-Carosielli

My biggest recommendation goes to my moms floor nurse! Also, the main nurse is amazing, too! The floor nurse, this girl is amazing and I am so lucky that she cares for my mom.I hope that she goes on to school and gets her RN because you can tell this is her calling! If it wasnt for the floor staff the facility would just be a nice facility! These girls-guys work so hard and after a very short period of time I consider them all my friends! The rest of the staff is very good, too. But, these others are in the trenches all day and night and I am very pleased with their care! #hickorystick❤

February 2020

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Rikki Jean Mashburn

I would give Brookdale 10 Stars. My grandfather moved in about a week ago. Everyone has been so kind, patient, and helpful. I believe without a doubt my family and I couldnt have picked a better place for my grandfather.

October 2019

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Gabe Blake

Such great people I ran into all of them at brums and had the pleasure of buying them all Ice cream and seeing the smile on there face made my day. Only if I was able to see my grandpa and grandma one last time Id give the world for that. So to there familys in joy it while u can cause one day u wont have that so it was great seeing them smile as I bought there Ice cream. And they are such a great bunch of folks.

July 2019

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Doug Sheridan

Our mother was in Brookdale recently with severe dementia/Alzheimer's and my siblings and I could not of been happier with all aspects of Brookdale. All members of the staff really provide outstanding care. The food is good; the place is clean and attractive, and the attempts to keep the residents engaged on a daily basis is outstanding. Billing was as expected and any requests were handled immediately. 5 starts for Brookdale

April 2019

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Lea Wimmer

It was challenging to try to find just the right memory care for my mother. I have found Brookdale Broken Arrow to be just the right fit for her. I feel like they truly truly truly care about my mother. The management staff has been available to talk to me at anytime and the nursing staff folks are rock stars! They have been amazing. I would highly recommend Brookdale Broken Arrow..

November 2018

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Unknown Unknown

Great place love the staff and the care they provide.

September 2018

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Jimmie Woods

Great place love the staff and the care they provide.

August 2018

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Krista Nichols

I was very impressed with Brookdale the CNAs nurses and human resources treated my daddy with up most respect and a true human when his health declined the team of Brookdale were on top of the game thank you so very much from me and my sister for taking such wonderful care of our daddy

July 2018

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D K

Earlier this year, my wife and I had to place her mother in a memory care facility. Our experience with the first facility was very poor as the quality of care, administration and security was inadequate. Consequently, we moved her to the Brookdale Broken Arrow facility and everything was 180 degrees to the better and it made a tough situation with her mother’s condition the best it could be under the circumstances. ALL staff (health care, administration, food service, maintenance, etc.) at ALL times were very professional, personable, responsive, considerate and sincerely caring for the health and well being of her mother. The patient was very challenging and did some things they had not previously experienced, but no one ever said one negative thing they just immediately adjusted where necessary and moved forward with a positive attitude. The level of care, communication, cooperation and performance was excellent and we could not thank or commend the entire staff enough for their fine service in all regards! We could name several staff that were excellent, but especially Anne Welch, Cory and Kari the Executive Director are highlighted. Kari runs a well oiled operation, has set high standards, has excellent communication skills, is responsive, considerate, puts the care of her patients at the highest level and went above and beyond in ensuring excellent services for my mother in law, my wife and me. We highly recommend Brookdale Broken Arrow.

July 2018

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Cindy Gruver

Brookdale provided a great Thanksgiving meal for us to enjoy with Dad earlier this week. Everything was decorated so nice and the staff were very attentive and caring, as always. Couldn’t ask for anything better!

July 2018

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Mark Mindeman

Brookdale is wonderful! The staff is professional, friendly, and compassionate. Our aunt has been there a short time and she felt welcome, comfortable, and safe immediately. We appreciate the dedicated care and support our aunt receives at Brookdale.

July 2018

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Sue Myers

Mom moved to Brookdale Broken Arrow the summer of 2016. Up until recently she was on Assisted Living side and other than a few bumps in the beginning, adjusted pretty well. The staff at the AL has become like family to us. They have always done everything in their power to make Mom and us feel comfortable and we never worried about her. Recently things have changed dramatically due to Mom's condition and we are transitioning to Memory care. Though it's difficult on the family, I am humbled and appreciative with how things have been handled in this tough time. Everyone is full of compassion and care and I sleep easier at night knowing they are there for Mom and us.

July 2018

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Tami Elliott

We drove from Olive Branch, MS to have a Thanksgiving meal with my Grandmother Billie. I'm so thankful y'all provided a nice festive holiday meal for our family. Everyone there is always so kind and hardworking.

July 2018

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Holly Carpenter

My grandmother is at Brookdale BA. A majority of the staff seem to be very caring. Today the entire family was welcomed to attend a Thanksgiving celebration. The staff was very attentive to all of our needs and the food was really good. Very nice experience so far!

June 2018

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Angela Seyler

My mother Loeta recently moved from Assisted Living to Memory Care at Brookdale and the transition was very difficult for the family. You dont want to accept that her health has progressed to that point. She recently fell and they believe fractured a hip she had already broken several years ago. I cannot say enough about the caring aids, nurses and management that have worked diligently to keep her comfortable and manage her pain. I Just spent 11 days with her and saw for myself that they treated her like family not just a resident. I feel so blessed to be able to trust her care to them when we cannot be with her. A heartfelt Thank You to the nurses that did not give up on her but kept working with the Dr keeping her as comfortable as possible. Calling the Home at 2:00am to check on her and the Aids that help care for her daily as she can no longer care for herself. My heart ❤ goes out to any person facing the same heartbreak. Brookdale has been our saving grace! Angelia, Robin and Chris

May 2018

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Gary Harris

My mother and father both have lived here, lost dad in 2016 after being at Brookdale for three years. Mom will be there for five years this July. So look no further for a place to take care of your loved one, in my opinion Karri and here staff are very good at what they do.

March 2018

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Sue Young Myers

Mom moved to Brookdale the summer of 2016. Up until recently she was on Assisted Living side and other than a few bumps in the beginning, adjusted pretty well. The staff at the AL has become like family to us. They have always done everything in their power to make Mom and us feel comfortable and we never worried about her. Recently things have changed dramatically due to Mom's condition and we are transitioning to Memory care. Though it's difficult on the family, I am humbled and appreciative with how things have been handled in this tough time. Everyone is full of compassion and care and I sleep easier at night knowing they are there for Mom and us.

August 2017

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Shannon Appleby

Brookdale Broken Arrow feels like home. They have wonderful and friendly staff that truly love their residents like family. ?

August 2017

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Gary Harris

I would highly recommend Brookdale of Broken Arrow to anyone looking for extended care for a loved one. I admitted both my parents in July of 2015. They cared for my father until he passed in July of 2016 and are still caring for my 90 year old mother.The facility was not perfect when I first moved them in and Brookdale went through a couple directors from 2013 till now. Kari Willard has been the director here for the last ten months and has made great improvements in the areas of my concern in the past. Kari is a very hands on Director with the employees the residents and the families of the residents, and is very pleasant to work with. Anyone looking for a place to take care of their loved one, should check Brookdale out before making a choice.

July 2017

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Meredith Fuller

Excellent staff! Always a very clean facility, and safe. Lots of activities for residents, fun things, not just bingo. The staff seem to truly care for all of their residents like family. We love taking our volunteers here, always a great experience!

June 2017

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Weston Graff

I love this place the people are always very professional and caring! Best Brookdale!

May 2017

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Trace Robinson

My mom has been at Clare Bridge (the Alzheimers building at Brookdale, Broken Arrow, OK for three and a half years. Being an Alzheimers family was a new experience for us. The staff was very nice from the beginning, and answered our questions, helped us get Mom situated, and was there from the start helping her to get acclimated. Our mom was age 75 when she moved in. The move took some time for her to process, and there was a bit of a transition. But, as she slowly declined mentally, we saw as a family, that the move was appropriate for the future. We have loved Clare Bridge!!! They are respectful of the residents, very friendly and truly care for our Mom. When I arrive at the building, the receptionist lets me in, and the atmosphere is very peaceful. The building has plenty of room for walking and several hallways with interesting pictures, and personal shadow boxes near each residents door. The display cases tell about the persons professional life, family and hobbies. Very informative and endearing, and we have had a great time walking the halls with our Mom talking about all that we see. The residents are all very nice, and if someone moves in who is rather difficult to handle, the staff will address it promptly in a timely manner. All of the support staff on the floor give 110%, and the nurses and assistants who dispense the medicines are very careful, conscientious with their duties. My husband and I visit once every 2 months, and we have met other families helping their loved ones, gives the feel of a team effort. We share our ideas, our ways of handling our loved ones in respect to the disease, laughter and tears combined. My siblings and I (there are 4 of us) each try and take a small part of Moms care to ease the burden. We are all very pleased with Brookdale. You will be very happy with this location! (The Assisted Living is called Sterling House and the Alzheimers building is Clare Bridge 🙂 I very much encourage you to try this location. The director and assistant director have responded quickly in communicating with me, whenever I have had a need or question. Occasionally they will send a darling picture of Mom or a video, since I live out of state. Sincerely, T.R.

March 2017

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Shaun Thaxton

Brookdale Broken Arrow is a Great Community that can meet most Senior Living needs. Having an assisted living Community and Memory care both on site is a major bonus! Walking inside the Community is what you see on this page! Full of laughter and fun and exciting for the associates and the residents. The Director of this community has been with Brookdale for a very long time and is full of knowledge and very helpful with questions through the process of this big decision in life! I highly recommend Brookdale Broken Arrow!

March 2017

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Mistie M Pollard

Broken Arrow is a beautiful community. The Executive Director has been with the company a long time and does a great job running the community. The leadership team and caregivers do a great job at making sure the residents needs are taken care of. I would highly recommend this community for a loved one.

March 2017

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Paul E. Bavousette

Very enjoyable place to live. It has been 3 years and I have regained my health, mentally and physically. Having lived by myself for 7 years after my wife died I no longer am lonely because of all the friends I have made. My day is filled with things to do ....if I want to participate. Food is great and I have gained 40 lbs causing me to buy new trousers and belt. I have found a home.

March 2017

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Donna Williams

I'm so happy and pleased that we found Brookdale in broken arrow when my mom needed the extra care. The decision you will make to place your parent or loved one in assisted-living or memory care unit will be one of the hardest you will make. Staff at Brookdale from the certified nurse assistant to the management, throughout the day will make your love one feel special, Wanted and loved.

January 2017

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Maria Iadonisi

Awesome folks and wonderful atmosphere for residents!

May 2016

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Reginald Boyd

September 2015

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Debbie Pierce Heinze

My mom lived there eight years. The most wonderful staff and Director. When Mom died last year it was sad, but the sweet Brookdale family gave of themselves throughout the last years of her life. Mom and I truly knew they loved all the residents. Thanks Brookdale of Broken Arrow!

March 2015

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Danny Kirkendall

Everyone is so nice. The food is so good. Great cook's. And everyone living here are so sweet. Mom loves it.

November 2014

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Eva Keesee Norris

Beautiful facility & top notch employees & care :-)!

July 2014

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Maddie Smith

May 2014

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Ruben Martìn Rìvera

I was just looking for the archery range

April 2014

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Priscilla Jimenez