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About Mallard Cove Senior Living
Mallard Cove takes senior enjoyment seriously. We have a variety of activities designed to promote senior health and happiness Located in West Chester, Our community is accessible to all the local shopping, restaurants, and outdoor activities available in West Chester. Hospitals, physicians, and rehabilitation centers can all be reached in a short drive.
We pride ourselves on our ability to care for our senior residents as if they were our own family and loved ones. We create a warm, cozy environment where residents each receive individual attention. As we get older we get older we sometimes need help with our daily activities. Our senior living services are structured to help you live your own life, independently and healthy.
Mallard Cove Senior Living & Care Options
Independent Living
Mallard Cove Independent Living provides West Chester's seniors with a dynamic and active lifestyle in retirement. Perfect for seniors looking for age-exclusive living, hassle-free residences, and numerous social events. You'll find ample time to pursue your favorite pastimes at Mallard Cove Independent Living.
Assisted Living
Mallard Cove Assisted Living in West Chester fosters independence and provides support, creating a safe and comfortable haven for seniors. Daily assistance, use of amenities, and always-available staff ensure comfort and care. Mallard Cove Assisted Living provides confidence for families and assures you that your loved one's needs are met.
Memory Care
Mallard Cove Memory Care in West Chester focuses on helping seniors with Alzheimer's and other forms of dementia live fuller lives. Custom care routines, a comfortable, but protected environment, and cognitive-enhancing programs help residents daily. Mallard Cove Memory Care provides improved quality of life for those with dementia, alleviating your family's stress and worry.
Mallard Cove Amenities & Services
Residents have access to Activities Onsite, Indoor Common Areas, Devotional Services Onsite, Outdoor Common Areas, Meals Provided, Activities Offsite, Devotional Services Offsite and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our trained staff helps our residents enjoy benefits that our facility offers, like Complimentary Transportation, Property Convenient to Busline, Resident Parking Available, Respite Offered, Hospice Available and other perks. As seniors age, they still want to feel independent and maintain a healthy lifestyle, and we help them do that.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
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(800) 755-1458Mallard Cove Senior Living Location
Mallard Cove Senior Living
1410 Mallard Cove Dr, West Chester, OH 45246
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Independent Living
- Memory Care
Mallard Cove – Reviews
September 2024
My mother was a resident, first in the independent living, then in the Willows memory care unit, for 9 years. I would choose Mallard Cove, especially The Willows, again for my mom. Mom made a "best friend,' Hannah, on the independent side, and they attended all the activities and had meals together. But, mom needed memory care after 3 years on the independent side. Alzheimer's is just awful, but the caregivers are knowledgeable and more importantly, they CARE about the residents. The activities staff is creative, innovative, and very much aware of how engaging activities are therapeutic and contribute to a high quality of life while seniors with memory illness slowly "fade away." My favorite (of many) memories was a Mother's Day Tea; Nancy, the activities aide, planned a tea party for families to celebrate our moms on Sunday afternoon, complete with beautiful china settings, tea, and sweets. it was the last time my sisters and I enjoyed a cup of tea with my mom, something we'd done since we were teenagers. My mom had a stroke 2 days later, and died after 14 days. Without Nancy's initiative, we would not have this memory. From the moment you walk in the door and are greeted by Sandy at the reception desk, you feel like part of a family. I can't think of anywhere else I would place a loved one in their final years on this earth. I am beyond grateful for the Mallard Cove "family"/staff who helped make Mom's last years safe, happy, and comforting. They made a hard time less painful.
August 2024
My husband was a resident of the Willows for a year, before peacefully passing away 2 months ago. It broke my heart when told had to move him into "home" because he needed more care than I could give. The "home" was soon his HOME! He felt, peaceful, comfortable, and was treated by all as his 2nd family. I live close enough that was able to visit all different times and every couple days. Sure, there were little bumps in the roads, that were quickly taken care of by discussion with staff. He was loved and cared for in the way our family had hoped! He loved them! Thank you all!
May 2024
I would recommend Mallard Cove to anyone who wants a staff and place that makes it feel like your own home. That is not easy to find when leaving our home for 45 years, but we feel that we were lucky to find it right here. Having a view of the lake and fountain makes it even better. There is something for everyone with a hair stylist right here, a social hour and wide variety of activities such as exercise, crafts, book club, bingo, card games, etc.
March 2024
Our Mom has lived at Mallard Cove for several years. She was first a resident in Assisted Living and then needed to move to the memory care side, called The Willows. We have great things to say about both sides- caring & compassionate staff, on time meds, nutritious meals with variety, and lots of fun on site activities. As our Mom has steadily declined through her Alzheimer's, they have continued to tailor her care so that she can thrive as much as possible. We highly recommend Mallard Cove Senior Living!
July 2023
The management and staff treated us like we were their family. Moving my mom to assisted living wasn't easy. They helped us navigate through the whole process and answered the many questions that we had. We toured many places before choosing Mallard Cove. Good luck to you in your search.
February 2023
Nice, clean, pretty place. Wonderful help.
July 2022
Beware, This is not a nursing home and they don't have the same standards. Poor book keeping and they are not required by law to keep the same notes and updates on residents as nursing homes. They will not tell you this. No way would I place a love one there. Low staff and lack of communication is very common. They only care about the monthly check and nothing else. Money and more MONEY. Sad
July 2022
Mallard Cove has been the home of my parents for over six years. They have provided a warm environment and very personnel care. As one of their four children, all of whom live out of town, we rest assured that mom and dad’s needs are taken care of by the helpful staff. When situations have come up which require the children’s support, the attentive staff has always been efficient in contacting us and seeing to mom and dad’s safety and comfort. During the current pandemic the staff at Mallard Cove has gone to great lengths to balance my parent’s safety and needs. I recommend the facility whole heartily to anyone seek a safe and friendly atmosphere!
March 2022
Sales marketing team sale a dream scenario if ur senior will be checked in every 2 hours and answer help pendant in 10 minutes excuses explanations of lack of services. Short staff we hire class b aides she ha 14 residents u don’t have a personal aide u can do that urself stop being lazy u must learn to do on ur own rhe company is Mexican don’t speak English plumbing issues 8 apartments share the sewer stack stop using wipes it’s ur fault don’t put anything but Heineken and paper in toilet use bedside commode and change to quick dissolving toilet oapwr. No hidden costs flat rate clever because can’t be used as medical for tax deductions and no ) ant assigned for lack of receiving g services. Stomach virus staff called in sick the kitchen has been the saving Grace restyrabt style eating great kind staff food choices one of the cheapest all inclusive apts BUT SERVICES RENDERED IS ALWays filled with accommodations allowances for delay or missing services need to call front desk to get help sent for what is scheduled managers have been called in. I’m soooo done with lack of promises and scheduled services. Dining hall is always too cold and uncomfortable and far-away from most apts. WY apts. A lot of activities but residents are average age 60*over70.plumbing issues
January 2021
This past year as a resident in The Willows (the assisted living for memory care) we have experienced the good and the bad of this pandemic. The good is measured in the faithful staff that comes to work and provides care. The meals always come. We can order from a menu if we choose. Activities staff is excellent. Precautions are enforced to keep residents safe from exposure to disease while making every attempt to enable family contact. The bad is how Covid has disrupted visits, curtailed group activities to some extent, sometimes kept us in our apartments. I applaud the safety measures while complaining about them. Unavoidable covid complications cost one star, probably not the fault of management. I would make the same choice to move here again.
November 2020
My Mom and Dad lived at Mallard Cove on the assisted living side for nearly five years before both moving over to the The Willows Memory Care unit on the other side of the complex. I can say the care provided by the entire staff has been excellent, the meals are very good and the facility is well maintained. There are plenty of activities for everyone to be involved if they choose to be. I would recommend checking out Mallard Cove Assisted Living and The Willows Memory Care to anyone looking for an elder care facility.
November 2020
Mallard Cove Senior Living offers an all-inclusive, affordable rate for seniors. This community offers independent living, assisted living, a memory care unit, all within a beautiful setting. 24 hour nursing care on site. Recommend!
November 2020
An amazing level of personalized care and attention. My mother lives at the Willows Memory Care portion of Mallard Cove. The team treats her just like a family member, patient and understanding. We all have concerns when it becomes time to search out professional help, over the last six months Mallard Cove has exceeded all of my expectations.
October 2020
Working with Mallard Cove Senior Living is a joy! The staff is amazing, they truly care - and are constantly improving in order to create an ideal environment for the residents, employees and their vendors. Thank you for all that you do!
October 2020
October 2020
My mother has lived at Mallard Cove for the past ten years, and I feel that she is very well cared for there. Although the aging process for many people is wrought with unexpected health challenges, the competent and personable staff at Mallard Cove has responsibly met all of Moms needs on a day-to-day basis. The staff has also been responsive to my questions and concerns, and as a result Mom has continued to enjoy life at Mallard Cove.
October 2020
October 2020
My mom has been there for 13 years and is very pleased with the facility. She says they are very nice to her. The place is clean and nice to look at. They have activities she likes
October 2020
My parents are 90 and currently residence of Mallard Cove. The staff has been incredible with taking care of my parents and are very attentive to my parents and in reporting to me any incidents- concerns. The nursing staff could not be more pleasant and helpful with supplying medications and their contact with my parents doctors. The facility itself is very nice with several different meeting rooms and lounge areas. The apartment includes a nice size living room and full kitchen. My parents apartment also is on the ground floor with glass doors to a small patio and a view of the lake and walking path. At this time I would have to say they have done a very good job protecting my parents from Covid and it is my hopes that they remain vigilant. My parents came from a large home and have had some adjustment to living in a small apartment which I think is normal. The dining room has been closed but thats for safety at this time. The dining room and kitchen staff have also been incredibly supportive in being flexible with the food choices for my parents. There is also a memory loss facility in case it is needed and nursing home for recovery purposes.
October 2020
My brother-in-law has lived here 8months and he loves it there. This the best place he has lived. They have lots of activities and great food. They really care about him.
October 2020
My mother has lived at Mallard Cove for a year. We knew of this facility because my mother-in-law had lived here for several years. Thus, we already knew some of the staff. In these challenging times, the staff has been very helpful, friendly and understanding. Although not able to see many of her resident friends, my mother likes to participate in the craft and exercise activities that are offered. In addition, she enjoys the food and other special activities, such as concerts. (Submitted by Gary Behling)
October 2020
I am very pleased with Mallard Cove Senior Living where my sister has resided for at least two years. I love that have been very proactive protecting their resident from the threat of Covid 19. I am very fond of Paige Molina their activities director who has started video chats so that I could visit with my sister long distance. When my husband visited Ohio we made arrangements to visit with my sister outside with masks, outside from 6 feet away. She plays Bingo, and does a few crafts to have some fellowship and a change of scenery from being in her room. Everyone I have worked with about my sisters care has listened and made adjustments to her needs. I really appreciate the staff.
October 2020
October 2020
Mallard Cove has been the home of my parents for over six years. They have provided a warm environment and very personnel care. As one of their four children, all of whom live out of town, we rest assured that mom and dads needs are taken care of by the helpful staff. When situations have come up which require the childrens support, the attentive staff has always been efficient in contacting us and seeing to mom and dads safety and comfort. During the current pandemic the staff at Mallard Cove has gone to great lengths to balance my parents safety and needs. I recommend the facility whole heartily to anyone seek a safe and friendly atmosphere!
September 2020
We moved our brother in law into Mallard Cove Senior Living this January and it was the best thing for him. He has so many more activities and fantastic food options. He is all about the food, piano and bingo!!! Most of all the staff TRULY cares about him and keeping him active during these restricted times in senior care. We feel so fortunate to have found this place for him.
August 2020
August 2020
Mallard Cove is a wonderful place to work! Management team gets along very well and we are well lead by our Campus Director, especially during these hard times of Covid-19. We all truly care about the residents and their families and want whats best for them. I am blessed to have such great relationships with everyone in this community! See below for a review from a family member. Its hard to live in New Jersey, with a recently widowed parent living in Cincinnati. While I cant move to the Midwest to care for Mom, I can rest easy because of the highly personal, supportive environment that Mom lives in at Mallard Cove. The staff truly cares and has done everything imaginable to mitigate the necessary quarantines for COVID-19. While they are very protective of their residents and have put in place sensible measures, they are also increasing the level of communication and responsiveness to decrease the sense of isolation. Mom and Dad lived happily at Mallard Cove for six years. Now that Dad is gone, Mom is grateful to be able to continue in a place that has become home. She speaks with such affection of the staff, from the nurses like Marie who understand her medical needs completely, to Kennedy and Don who provide meals to her in the safety of her apartment. That feeling of safety means so much to Mom... and me. Mallard Cove is a clean, friendly, happy place where the staff treat your parents as if they were their own.
January 2020
My wife is an employee of Mallard Cove and I wanted to share a recent email she received from a happy family member, with the writers permission: ....I cant thank you enough for all your help with my mothers move to apartment 4309. Im happy to say that the move out is complete. Kennedy, her caregiver has been especially kind to Mom through this process. This was a tough transition for Mom after Dads death, but she is so happy in her new place and credits it all to you and your gentle guidance. To say that she is happy at Mallard Cove is an understatement, I will travel back to NJ content that my mother is in good hands. The maintenance staff was wonderful and with the exception of a minor repair, everything has been taken care of - hats off to Ryan and his very professional crew! Kudos also to Sandy at the front desk for all her assistance with conveying important information to Mom, and coordinating-disinfecting all the online purchases which arrived. She does a great job of making sure all the residents here are safe. Please take good care and on behalf of my whole family - thank you so much!~Jennifer Niehaus
November 2019
Our family is so thankful to the staff at Mallard Cove. They are always attentive even making sure our father goes to bingo everyday - his favorite sport The activities are fun and there is always entertainment. Our Dad is never in his apartment, hes always doing something somewhere. Its always hard to make a decision to move your parents and to decide where to move them. The staff made the decision and transition so easy. We highly recommend Mallard Cove.
May 2019
Working with some of the best people Sonja ,Brooke, Bethany,
February 2019
I thought Mallard Cove was a very nice and clean facility,my Aunt spent her last few weeks here before she passed. Everything here from the accommodations to the staff was very upstanding and comfortable atmosphere.
November 2018
My Mom spent several months at the Willows before her recent passing- it is the memory care unit at Mallard Cove. She received the most amazing care from the staff. My family could not be more pleased with how she was treated. I would definitely recommend The Willows!
September 2018
I have had a wonderful experience with Mallard Cove, amazing staff, very helpful and my Mom loves it there. This is her 2nd assisted living home and she is so much happier with activities and service.
August 2018
Wonderful staff, attentive and always professional. Love them!!!
August 2018
Yes, my Mom lives there they are amazing!! Great place, great staff, we are very happy with their care of her!
August 2018
September 2017
SeniorAdvisor
I can't thank the staff at Mallard Cove for their diligent efforts in making our mom a resident. My sister and I were often pleasantly surprised at how accommodating and thoughtful the staff are. Mom is as happy as she can be, at her advanced age and state of low vision. A Place for Mom also deserves a mention: our contact their frequently called and emailed to support and encourage us on this journey.
July 2017
Rate and Review Mallard Cove Senior Living
Community Details
Mallard Cove Amenities and Services
Amenities
- Activities Onsite
- Indoor Common Areas
- Devotional Services Onsite
- Outdoor Common Areas
- Meals Provided
- Activities Offsite
- Devotional Services Offsite
Services
- Complimentary Transportation
- Property Convenient to Busline
- Resident Parking Available
- Respite Offered
- Hospice Available
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Mallard Cove Housing and Staff
Living Types Available
Staff
- 24-Hour Awake Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with Mallard Cove Senior Living and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.