Bickford of Lancaster

March 2024

Martha

Bickford offered my sister an excellent place to live as she aged and faced escalating health challenges. Whenever I visited, I found the facilities to be clean and comfortable, the staff attentive, the activities engaging, the dining room pleasant, the food tasty and nutritious. She enjoyed the personal care, haircuts, nail polish, etc., that are an option; it's nice for a lady to feel well-turned out even when she can’t visit her regular stylists. She always enjoyed music, and the programs Bickford arranged were pleasant for her. She looked forward to meals and to getting out of her room to go to the dining room with other residents. Bickford provided the atmosphere and the quality of care we were looking for when she left her home. Bickford was responsive when, as she neared end of life, her care needs increased.

September 2021

Google

Dee Smith

Great staff; show genuine care and compassion for their residents. Best facility in Lancaster without a doubt.

October 2020

Google

Sheila Stouder

May 2020

Google

tim neely

Modern Nursing Homes leave a lot to be desired. This one is pretty exceptional. Nice location. Clean. Good staff. They seem genuinely dedicated to the care of those living within their walls. If you are looking for a care facility in Lancaster, I highly recommend you check this one out. We couldnt be happier.

August 2019

Google

Unkown Unkown

April 2019

Google

Manderravenclaw

April 2019

Google

Stephanie Beery

April 2019

Google

Nina Fraioli

I would describe Bickford as full of enthusiasm. There is never a dull moment and the Bickford family members are always eager to perform any given task and perform it with a smile on their face. I wouldn’t second guess having my own family members living there!

February 2019

Google

Shawna Milatovich

December 2018

Google

Aimee Williams

Thank you Shawna (Executive Director) for your time, attention and professionalism.

July 2018

Caring

Vickifox

I am a friend of a past resident who recently passed away. I became involved when his son was searching for an assisted living facility. After an exhausting search, a miracle lead us to The Bickford. Upon entering the facility you feel right at home. The clean, spacious, well lighted entrance is very attractive. The amount of seating dispersed throughout the facility afforded to visitors and residents is well planned and comfortable. The variety of available rooms and sizes is diverse. The Bickford is ready, willing and able to modify some of the room arrangements to accommodate special needs. The staff is amazing and the administrative personnel is always available. The Bickford offers a diverse variety of activities for every type of resident. The staff makes sure you are reminded and assisted (if necessary) to attend activities of interest. The loving and compassionate care provided to my friend was amazing.

February 2018

Caring

Susy

My parents are residents of Bickford of Lancaster, and it's beautiful. The staff is exceptional and really cares about every individual in their residence. My mother has participated in a few crafts, and they also go out of the facilities. She enjoys reading the paper. The location is easy to get to. They're in a studio apartment that's spacious enough for the two of them, and its the smallest of the rooms. They have a queen-sized bed, a nice-sized bathroom, and a little kitchenette with a sink and cabinets. They don't feel cramped, and the room is quite lovely. They can also get out to several living rooms and sitting areas. The grounds were gorgeous, and you can enjoy a lot of things outside during summertime.

March 2017

Caring

Diane

Bickford of Lancaster was run by a couple of sisters and was independent plus assisted living. It was very nice and more reasonably, moderately priced. I had a sister-in-law who lived there until she passed, and another friend who also lived there. It was a very attractive building with a nursing home, an assisted living, and an independent living as part of it. They had all kinds of activities and a very large room where they did nothing but crafts or seminars. They also had an area with a private kitchen, a private dining room, and a living room, so if you and your family wanted to have a get-together, you could do it. Throughout the building, they had areas set up like a living room where you could sit and visit with your family and not be with everybody else; you could just be by yourselves. They had outdoor spaces outside of each independent apartment where you could have a flower garden if you wanted. They also had a walking trail that was set up so you could walk or go around on a scooter or a wheelchair.

January 2017

Caring

Michelle

Bickford of Lancaster was clean and updated. It seemed like a lot of the staff knew all of the people who live there and that there was a relationship between the people that work there and the people that live there. I liked that about it. Also, I liked the way that they kept their facilities secure.

June 2016

Caring

Susan

Bickford was one in Lancaster that I toured. It was a little higher class. The thing that really jumped out to me about Bickford was their memory care unit called Mary B’s. I was so impressed with their Alzheimer’s unit. The staff at Mary B’s was wonderful. Their hiring process went above and beyond the normal hiring process for any type of assisted living facility. For the memory care, what really made a huge impression on me was that they have what they call stations throughout the memory care unit. One may have a vanity table with boas, some jewelry, and fancy hats to wear. They find out the patient’s history, what they enjoyed doing from the time they were a child throughout their lives, so that they really get a good picture of what that person’s life has been. If they are having a bad day or just a bad episode, they can redirect them to one of these stations in the hall that they can connect with. The person that did the tour at Bickford was very young and was quite good at the presentation he gave. He was very knowledgeable and very caring. I had another appointment to tour another facility after Bickford, and he was aware of that, but he dragged the tour on for a long time. That was probably the only downside of the whole day. The tour at Bickford took a long time and I think it was just because of the young man who was doing the tour.

November 2013

Caring

Phyllis Gerken

I recently transferred a parent to the Inn at Fairfield Village. Our family has had extensive knowledge of assisted living facilities as our parents have resided in this type of facility for several years. I cannot say enough about the lengths the staff have gone to in an effort to make our parent feel at home. The meals truly taste homemade and the choices for menu selections seems to cater to the tastes of our parents' generation. It is so important to me that staff are responsive to my parent's needs and I am seeing this consistently. Excellent communication with building management have made this transition smoother than I ever expected.

November 2013

Caring

Anonymous

The "Village Inn" was a beautiful and nicely laid out community. They did have a lot of common areas for their residents. It was just very pleasant there. Their rooms were quite roomy, but I wanted more of an apartment-type setting. Most of their rooms include a bedroom, a bathroom, and a mini kitchen. To me, it was just like an oversized bedroom. Their staff was very pleasant and friendly. They have a minister coming every Sunday. I knew a couple of ladies that live there and they love the place. They did have a lot of things to do for their residents. I also saw their menu and it was quite versatile as far as selections. The only thing I didn't like about this facility was that if I want to have my laundry done or if I need any assistance in dressing or anything like that, I have to pay an extra fee. They also would charge you $45 to take you to the doctors and back.

July 2011

Caring

Anonymous

I recently moved my mother into this facility. I had toured three other facilities in our area and felt that this facility had the most to offer and quite frankly had the friendliest and most knowledgeable staff. I have been an LPN for 40 years, 30 of those years were spent in skilled geriatric care, mostly Alzheimer's patients. Even with this experience, I found that things were totally different from the family"s point of view. This facility has met all of my mother's needs, encouraging her to eat regularly, and socialize with other residents. They make sure she takes her medications properly and help her with her personal hygiene. The staff shows that they care about their residents and they truly enjoy their jobs. I have been a frequent visitor, as have my two brothers, and never have we seen a staff member walk past a resident, visitor, or family member without offering a kind word and a genuine smile. I could not be happier with my choice of facilities for my 91 year old mother!