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About Heritage Crossing
Seniors can rely on Heritage Crossing for quality of life and care. We have a friendly environment that provides a sense of health and well-being. Residents living here enjoy everything that's available in Akron. Local shopping, restaurants, activities are nearby as well as options for physicians and hospitals in case of emergencies.
Anyone who has lived in our community has led a life filled with unique and memory worthy moments. It's one of the ways we've redefined senior care and living. We focus on the one purpose of helping residents help themselves as much as possible. We value what every single resident contributes to our community. It's what builds the meaningful living that makes our community truly special.
Heritage Crossing Living and Care Available
Assisted Living
For seniors in Akron, Heritage Crossing Assisted Living provides a supportive and caring environment to enhance their independence. Services include help with daily living, access to shared amenities, and full-time staff availability. Heritage Crossing Assisted Living offers the benefit of knowing your loved one is in a caring, attentive environment.
Memory Care
Experience specialized Alzheimer's and dementia care at Heritage Crossing Memory Care in Akron, where each resident's needs are met with respect. Key features include tailored care plans, a secure facility, and cognitive-focused activities. You'll find comfort as Heritage Crossing Memory Care enriches your relative's life, managing their dementia and reassuring you of their well-being.
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(800) 755-1458Heritage Crossing Amenities & Services
Residents have access to Meals Provided, Activities Offsite, Beautician Onsite, Vegetarian, Devotional Services Offsite, Indoor Common Areas, Activities Onsite, Kosher, Devotional Services Onsite, Outdoor Common Areas and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our facility has Diverse services and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Want to learn more about what our senior living community can offer you? Call (800) 755-1458 for more information.
Heritage Crossing Location
Heritage Crossing
251 N Cleveland Massillon Rd, Akron, OH 44333
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
Reviews Heritage Crossing
October 2024
My sister and I have housed our older brother at HC for nearly a year after his major stroke in Assisted Living Memory Care and are grateful for his excellent care by the caring and friendly staff. He is very happy here and calls it "home" when we return from an outing. The meals are very nutritious and prepared by an excellent chef! We highly recommend HC!
October 2024
We are with Wilson plumbing and are here to service some water heaters and we met with Mike, the head of maintenance and our experience was amazing. We would highly recommend using this company
October 2024
I am so lucky that I get to call this my home away from home. It's beautiful, clean and always smells wonderful. This is senior living at its finest. It you have not visiting Heritage Crossing what are you waiting on?
September 2024
I am very pleased with our experience at Heritage Crossings, Assisted Living. They've worked effectively in helping our family member adjust, in a positive way, to yet another facility, as he recovers his strength and independence after a debilitating illness. He feels like a team member, being able to verbalize his ideas and worries. He feels secure and looked after by knowledgeable, caring professionals. He enjoys the dining experience, available snacks, and having his own kitchenette, too. He enjoys his physical therapy and is absolutely getting stronger each day. The administrative staff is accessible and becomes involved in ways that encourage pleasure, a positive sense of wellbeing, and success. I am a nurse with high standards for care, especially for our aging population, who has provided so much to others throughout their lives. I'm very thankful to go I into an attractive, clean facility, where the staff and administration are respectful of family and pets, too. Heritage Crossings, in Montrose, wins my 5 stars.
September 2024
Heritage Crossing is an exceptional senior living facility with an amazing staff. We felt at home the moment we came through the door. The environment is inviting and clean. This is the best place for us and they made us feel like family.
September 2024
I can't say enough about the outstanding care and attention provided at Heritage Crossing. From the moment you step into this senior living community, you feel the warmth and dedication of the staff. The assisted living services are top-notch, ensuring that every resident receives personalized care tailored to their needs. The memory care program is truly exceptional, offering a safe and nurturing environment for those with Alzheimer's and other forms of dementia. It's evident that the team here is passionate about what they do, making Heritage a place where seniors can truly thrive. Highly recommend to anyone looking for a caring and compassionate senior living community!
September 2024
I loved everything about heritage crossing. The apartments are beautiful. The amenities are plentiful and the staff is awesome. Very caring, took the time to answer all of our questions and kept in contact following our tour. Highly recommended.
August 2024
If you are considering an Assisted Living or Memory Care community for yourself or a loved one, you don't need to look any further than Heritage Crossing! From the administrative, sales and clinical staff, they are the best and have the residents best interest at heart. The community with its outdoor space is gorgeous! I would recommend seeing Jill and Jackie for a tour.
July 2024
We partner with this facility, and am always amazed by the level of care the staffing provides for all residents and responding to any situation.
July 2024
My mom has been at Heritage Crossing for a little over a year now in the independent care unit! I cannot say enough about Julie and her nursing staff! They have gone above and beyond to help us when needed! The aides that work with my mom are also amazing! I cannot thank them enough for what they do! They understand my mom her needs and her personality! Kristi the activities coordinator has made life so enjoyable for the residents especially my mother! They have a relationship that I am very thankful for! Kristi and Stacy do their best to keep the residents active and full of life!
July 2024
Heritage Crossing has been a very positive experience for our family. The nursing staff is friendly, knowledgeable and available to answer questions. The meals and dining room are excellent. The activities team always has so much planned for the residents. The building and grounds are beautiful and well maintained. We appreciate the entire staff's attention and care given to our Dad.
July 2024
This is an awesome place for any senior citizen.
July 2024
Heritage Crossing is a wonderful senior living facility. The building and grounds are beautiful and the care is wonderful!
July 2024
I've been working as an outside contractor in this facility for about 4 months. It's absolutely wonderful! Staff is friendly, welcoming, smiling and helpful. The facilities are beautiful and clean, indoors and outdoors. Food in the dining room always looks and smells amazing, and they seem to have a lot of variety . They offer many different activities daily and do a phenomenal job celebrating holidays and special occasions. If my parents needed an assisted living facility I wouldn't hesitate to have them live here.
July 2024
I really enjoy the team that is in place here now. All of the staff that I have had conversations with, mostly Julie the Director of Wellness, Jackie and Jill in marketing/admissions and nurses in the memory care. I've found them to be very friendly and quick to respond. The physical space is beautiful. Check out the backyard patio! Food has been delicious. It is a pleasure partnering with Heritage Crossing. If you're considering an assisted living, definitely tour and talk to them!
July 2024
My mother lived here for almost 4 years. I have nothing but good things to say about Heritage Crossing. The facility is very clean, the staff are friendly and caring. Communication with family is excellent. If a concern arose, it was addressed promptly and professionally. They have a lot of activities and outings for the residents. My mom was here because I couldn't provide the care that she needed. I was able to sleep peacefully at night knowing that she was in good hands!
July 2024
My husband of 46 years began in assisted living two years ago and he moved to Heritage Crossing in February 2024. We both agree, Heritage Crossing is the absolute EXCEPTION to others in the assisted / memory care industry. The entire staff provides a wonderful pleasing environment offering attentive care and professionalism. The menu and ambiance of the dining room is also another EXCEPTION, it's really good! Feedback from residents and families are always encouraged as Heritage Crossing team works forward to provide the "home away from home" environment with genuine sincerity.
July 2024
I have only visited a handful of times, always find it very pleasant and upbeat without being overbearing. It is a beautiful well kept facility and has lovely grounds.
June 2024
June 2024
June 2024
Awesome facility and great staff. Everything is modern and well decorated. Just a beautiful place, very well taken care of and always super clean. 10/10 recommend!
June 2024
I was very impressed when I visited this community for a function… Very clean, suite were lovely… The team members were beyond kind…
June 2024
Excellent facility that is beautifully maintained. Memory care has outstanding staff that are attentive and available for all resident needs. It is comforting to know my loved one is so well taken care of. Great activities to keep residents involved and active. I would highly recommend taking a tour and you are looking for a quality facility for your family member.
June 2024
DHW, I worked with, Professional, Knowledgeable and Helps where Care is Needed On Floor- Responsible and Hardworking!!! Works well with Team and Residents!!
June 2024
The director of this facility is caring, compassionate, and understanding of the residents needs. She made sure that my dad was well taken care of and also made sure that I understood and felt comfortable with my dads care plan. She answered all my questions and made sure that I was in the loop on everything concerning my dad. I could not have made it through this journey without her support!
June 2024
I absolutely Love this Beautiful & Very Clean Building! The Staff is very friendly and helpful! The Food is always tasty and fresh! I have worked for this facility for 2yrs. I absolutely love it here! The residents are fun and interactive with everyone! We have so many activities to keep our residents busy. We do bus trips to various places such as the zoo, dinner & movies, & shopping trips. Also we do live entertainment in the facility and the residents have a blast!
May 2024
November 2023
My mother has been a resident in the memory care side of this facility for over a year now. Since we placed her there, they have changed management staff at least twice, which is why I only gave it 4 stars. I will praise the quality of the food and the empathy and involvement of the nurses I have met in the memory care neighborhood. I know that the residents have open access to the courtyard/garden area outside freely during daylight hours, as long it is not inclement weather. They are very good at keeping my mother engaged in community activities and occasional outings. Even though she doesn't remember them later, she enjoys herself at the time. We visited many facilities before placing her here, and this was one of the best three. This wasn't the cheapest, but wasn't comparatively expensive, either. and, at least when my mother moved in, even if there wasn't a roommate in a semi-private apartment, they only charged the semi-private rate.
August 2023
Comming from a background in Senior housing, I was eager to tour Heritage Crossing. This place does not disappoint on several different levels. The exterior is beautiful with abundant flowers and bushes. I noticed raised beds to encourage their residents to plant and participate in the landscape. I toured several apartments. More than adequate space for downsizing seniors. Personal mailboxes for each resident, such a nice touch. I had lunch at the community. What a treat! SERIOUSLY good food. The Memory Care area is large. Such a treat to see adequate space for memory impared folks to thrive. The Bath/ Fairlawn area is blessed to have such an community within their reach
January 2023
I moved my love one from Greenfield to Heritage Crossing and it was the best thing I could have done. We are new here but you can just feel that our decision was the right one. I am so very pleased with the care and the sincere love that all the workers display. I feel so lucky to have found this gem among the sea of Memory care facilities. Look what they did for my husband's birthday... it brings tears to my eyes. Thank you Jill and staff
September 2022
All staff very friendly and helpful. We liked how well lit the rooms were and all the services and activities that are offered. Amanda Champa spent a lot of time with us and was very patient with my mother
July 2022
I visit my sister-in-law, who is housed in the memory care unit, on a regular basis and am always amazed at the kindness shown to all of the residents by the entire staff. Today I witnessed one of the staff hugging a resident that was crying and saying that she wanted to go home. This just melted my heart.
July 2022
ANYONE that’s has a Bad comment about this place is a Bold Face Lie!! seems people out bad reviews on here after the FACT they worked here and was fired!! I worked here for almost 3 months and I Loved it!! They do work with your schedule and this place is very flexible with your schedule! it’s not a hard place to work at ALL people just come and take advantage of the Laid Back work environment The Great administration here Lori & Jeremy are Some of the Nicest people you’ll ever want to meet! if you get fired from here your basically firing yourself because they are VERY lenient on the workers and staff here ! I Loved Working here The residents are Awesome as Well Many. Blessings to this establishment i’ll Surely miss working here!❤️
July 2022
I was a nurse there for about 5 days. I left to return to my previous job for personal reasons, but I can say the grass really was greener there. Lori the HR director was amazing and understanding, her only concern was if something in the neighborhood had caused me to leave. But all I had was complimets for her, my supervisor Danielle who was graceful and accommodating, and is a through and through professional. The building is gorgeous, clean and smells pleasant. The kitchen turned out some beauties, including a brisket that was borderline addictive. Thank you all at Heritage.
April 2022
The facility is phenomenal. It is clean and very bright and the floorplan is well thought out. Morgan who gave us our tour of the facility was very personable and Kimberly and her together had much advice and insight and also showed us a great deal of empathy for the decision that we were making I would live here which made the decision to choose for a loved one so much easier.
January 2022
I just spent 3 weeks at Heritage Crossing recovery from my foot surgery. The service they provided me was great. I had 24 hour service just a push of a button away. The food was decent. Three meals a day and delivery to my room since I couldn’t walk. They were willing to assist me down to the dining room if I wanted. But I had everything right in my little apartment, and it was easier on my recovery. All was good!
August 2020
I have visited it a few times and have gone to events they host. Always had great service and food yummy! I look on their Facebook page for free events and give aways #heritagecrossing
July 2020
Beautiful building with friendly caring staff. It honestly is a place that is very relaxing. Lots of big windows and great light coming in.
May 2020
My dad is there, and his dog buster lives with him.. this is the best place for him. The staff is amazing to him, and hes very happy. If you even think that your loved one is a candidate for either assisted living or memory care, call them, they will take care of you and answer any questions.
May 2020
Thanks to everyone at Heritage Crossing for keeping my 100 year old stepfather safe and well. Thanks to Amy for preparing a great meat sauce and dinner today. It was nice to see everyone. Our meals were delicious and much appreciated. Heritage Crossing was the best decision we could have made when selecting a community for my stepfather Louis. Anxiously waiting for a much anticipated reunion. WELL DONE!
March 2020
As the Memory Support Director & Life EnrichmentProfessional. I have worked in many places. Heritage Crossing truly encompasses the Resident first in everything we do. Great place to work.
March 2020
Hi! I work at maplewood right now, but i have heard so many good things about this community and that its very friendly and the workers truly care about their residents. I would love to be apart of it! I wish there was a website or a phone number so i could call and apply! Good energy & good karma is what we need to put into this world.
January 2020
Had an amazing experience with networking today international, thank you guys for hosting this event; I made some great connections Ill see you guys again.
July 2019
Paul enjoyed the afternoon at Heritage Crossing. The community Luau was filled with fun and friends.
July 2019
Toured here for a friend. Very nice people and it was so beautiful.
April 2019
Beeeeeaaaauutiful place and people!
March 2019
Ive had the pleasure of meeting the staff and several residents of Heritage Crossing Assisted Living and Memory Care. Aside from being a beautiful place to call home, the architecture and furnishings have hit the bullseye in keeping the older adult and their needs as they age in mind. As a therapist who specializes in treating cognitive communication disorders and swallowing dysfunction in geriatrics, Im very impressed with everything about the community. This is definitely an assisted living community Id feel comfortable entrusting the care of family.
February 2019
September 2018
This place is beautiful- and really focused on the whole person!
August 2018
Visited the office yesterday and met staff. Going to be an amazing home for a loved one, especially if they have memory issues!
Rate and Review Heritage Crossing
Community Details
Heritage Crossing Amenities and Services
Amenities
- Meals Provided
- Activities Offsite
- Beautician Onsite
- Vegetarian
- Devotional Services Offsite
- Indoor Common Areas
- Activities Onsite
- Kosher
- Devotional Services Onsite
- Outdoor Common Areas
Services
- Diverse services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Heritage Crossing Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with Heritage Crossing and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.