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About The Grand Rehabilitation and Nursing at Queens
Looking for senior living? The Grand at Queens can create the perfect fit for your aging needs and care. Located in Whitestone, NY, we have some of the best local scenery and attractions available in the area. Residents have access to local restaurants, events, and other entertainment.
Anyone who has lived in our community has led a life filled with unique and memory worthy moments. It's one of the ways we've redefined senior care and living. We focus on the one purpose of helping residents help themselves as much as possible. We value what every single resident contributes to our community. It's what builds the meaningful living that makes our community truly special.
The Grand at Queens Care
Nursing Care
The Grand at Queens Nursing Care in Whitestone serves seniors requiring constant medical attention in a supportive, skilled environment. Skilled healthcare professionals deliver medical care, continuous supervision, and essential rehabilitation services tailored for residents. The Grand at Queens Nursing Home ensures peace of mind for families by providing top-level care and support for your loved ones.
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The Grand at Queens Apartments
We provide bright and spacious apartments designed to make every senior feel at home. Windows that provide natural light, carpeting, closet and safety measures installed so family members can keep peace of mind. The trained staff is always available to help with any level of services our residents need. We can assist with medical reminders to designing exercise programs and scheduling entertainment events.
Want to learn more about what our senior living community can offer you? Call (800) 755-1458 for more information.
The Grand Rehabilitation and Nursing at Queens Location
The Grand Rehabilitation and Nursing at Queens
157-15 19th Ave, Whitestone, NY 11357
Pricing & Availability
(800) 755-1458Available Living Options
- Nursing Care
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(800) 755-1458The Grand Rehabilitation and Nursing at Queens Frequently Asked Questions
How much does The Grand Rehabilitation and Nursing at Queens cost?
Pricing for skilled nursing at The Grand at Queens is determined by the level of medical care required. Services such as medication management, wound care, and rehabilitation therapy may impact total costs. Call (800) 755-1458 to learn more and receive a customized quote.
Does The Grand Rehabilitation and Nursing at Queens accept Medicare or Medicaid?
Medicaid offers extensive coverage for nursing care, including room, board, personal care, and medical services for eligible individuals. Medicare provides limited coverage for short-term skilled nursing following a hospital stay, but it does not cover long-term custodial care. Call (800) 755-1458 to discuss your eligibility and potential coverage with a senior advisor.
What living solutions and care services does The Grand Rehabilitation and Nursing at Queens provide?
At The Grand at Queens, nursing care delivers professional medical attention in a caring and supportive setting, fostering residents’ well-being.
Is there a waitlist for rooms at The Grand Rehabilitation and Nursing at Queens?
Units at The Grand at Queens change in availability often. Call (800) 755-1458 to talk with a senior living professional about openings. If there are no current unit availability, the waiting list offers a structured approach to future placement.
Is it possible to tour The Grand Rehabilitation and Nursing at Queens?
Yes, you can take a tour of The Grand at Queens. Call or use the contact form to set up your visit and experience the community firsthand.
Is The Grand Rehabilitation and Nursing at Queens rated well?
The Grand at Queens’s 4.2 rating highlights excellent feedback. Customers appreciated the nursing care, mentioning the welcoming facilities and attentive services.
Reviews The Grand Rehabilitation and Nursing at Queens
September 2024
My husband lived at The Grand, Whitestone for more than 3 years. The Good: 1. Wonderful receptionist/phone people 2. cheerful building entry, 3. no odor upon entering in the building, 4. alert notch nursing and medical staff: they were on top of my husband's serious health issues, 5. kind aides who worked hard and performed the most difficult of tasks, 6. my husband was always clean, 7. he thought the food was good, 8. social worker was concerned and kind, 9. recreation supervisor tried to provide stimulation, 10. dietician worked with me, 11. rehabilitative staff worked hard and included my input Areas That Need Improvement: 1. As you go up the chain of command, the ability to communicate gets weaker: Either weeks can go by before one could get a reply to a call or email, or you have to contact again and again, or you get ghosted. I often felt like I was "yessed" to death, 2. Impossible to speak with a doctor: constant turnover, never available, 3. Staff working in hallways can be overly loud and boisterous, 4. Poor ability to complete important paperwork in timely fashion for claims, 5. Cramped rooms: Husband began in a room for two and was eventually moved to a room with 3 other people: his only light source was from fluorescent, he never saw the sun again. His bed was situated right next to bathroom and was constantly bumped by another patient's wheelchair. 6. Patients often dressed in someone else's clothes. 7. Sensitivity training when a patient dies and family is notified ISSUE: My husband entered with my small carry-on luggage filled with photos, books, clothing. He had shoes and a jacket. All of this went "missing" after he passed. Despite messages and emails to both the admin at The Grand and to corporate, I never received a follow-up. Instead, I was given a large carton of a few of my husband's belongings mixed in with other people's clothes: Imagine finding someone else's: ONE shoe, a boot for a broken foot, tattered shirts and pants. It was shocking and mortifying. Admin promised to personally look for the missing things and call back. Never happened. That is not the way to handle such a sensitive situation. Perhaps a letter of apology? Token remuneration? I suggested they put in a claim via calls and email to the admin and corporate, to reimburse me, at least for my luggage. I was ghosted. Again. For-profit facilities such as this could be more highly rated if sensitivity to patients and family was improved. I would be more than happy to elaborate. This review will be situated on my blog.
June 2024
June 2024
Dirty dirty dirty ... horrible food and very little care for the elders .. don't let the outside or the first floor fool you into thinking is a neat place because it is not
March 2024
When my mom was in late stage cancer she was admitted to the Grand for some rehab to increase her physical strength. I selected the Grand because they received high scores in the listing of Medicare facilities and we had known neighbors who stayed at the facility and who were happy with their stay. I found the Medicare ratings were accurate, as everyone in this facility worked to make sure my mom was comfortable and working towards her goal. The staff was knowledgeable, kind, responsive and understanding. The facility itself was clean and well maintained. I'd like to mention a few of the staff who stood out: Dr. Win and Erik Gonzalez (SW Director) for their professional assistance. Dr. Win was an expert in geriatric and end of life care, and Erik helped facilitate my requests for my mom's specific care. Esmerelda, the evening nurse, was so caring, my mom loved her. If your loved one needs rehab or nursing care, do not hesitate to use the facilities at the Grand.
February 2024
January 2024
My dad suffered a spinal cord injury back in April of 2022 and needs 24/7 care as he has very limited movement of his upper extremities and lower extremities. He has been in and out of the Northshore and 2 nursing homes- PLEASE DO NOT SEND YOUR LOVED ONES TO LITTLE NECK CARE CENTER AND MEADOW PARK IN FLUSHING!!! They have destroyed my fathers health causing him to have pressure ulcers on his lower back, left and right heel and his diabetes was never controlled. But then we decided to choose The Grand Rehabilitation in Queens and WOW this place is life changing it is a breath of fresh air. They are completely on top of his day to day care, physical therapy everything! They have doctors on call he has been evaluated by doctors. I have seen a dramatic change in all of his pressure ulcers they are completely healed!! Ingrid the LPN on the 1st floor needs a damn raise and be promoted she is an angel and one of a kind. This place would be nothing without her. She has compassion towards all of her patients she is on top of everything. She is caring no matter how stressed out she maybe she never shows it. She goes above and beyond. This place is lucky to have her. It is because of her being observant she ordered labs and it turned out my father had a UTI and he got on antibiotics. I owe everything to her!! Thank you so much Ingrid if you ever read this. I wish we can replicate 1 million of you, we will forever be thankful for you! As for the physical therapist they are on point and it is excellent I have seen such an improvement with his arms and legs. The other aids too are helpful and on top of their patients. Rachel she is the nurse supervisor on the 1st floor I must say she is on top of everything as well always helpful when I have questions. Thank you Rachel and to all of the staff at The Grand Rehabilitation. My father ended up passing May of last year and the amount of empathy and care they showed when he passed. I will never forget all the staff here, once again thank you to every single 1 of you
July 2023
They have daily activities for the patients, a beautiful outside area. Most of the staff are outgoing, caring, and friendly. Been here for 35 days and the time flew by. Definitely happy I found this place.
June 2023
We are extremely happy with the care and attention that everyone at The Grand has given my father thus far. He is 87 years old with Dementia and is currently there for rehab. My family and I visit him every day to observe his progress. Because of this we have noticed that the Staff gives him the extra care and attention he needs to feel happy and comfortable. We have nothing but good things to say about this place. This message goes his entire Care team; Nursing staff, Therapists, Social Workers, etc.... THANK YOU FOR EVERYTHING YOU DO!
March 2023
Great for stroke rehab but severely severely understaffed. The kosher menu is terribl
November 2022
My mother spent the last 2.5 years in The Grand in Whitestone enjoying the compassionate and loving atmosphere that permeates the entire facility. I visited her on a daily basis and never witnessed anything other than a staff that totally caters to each and every patient . A special shout out to Felicia who treated my mother like she was her own. Rarely you come across such a dedicated and loving person. The attention she provided my mother was far and above what can reasonably be expected from someone who is as busy as she is. The Grand will always hold a special place in our hearts. God bless Felicia and the rest of the staff for their kindness and professionalism. Howard B
September 2022
We admitted my mom to The Grand back in February after a fall, injuring her leg and shoulder. Mom was a patient at the Grand for three months. At first, we were rather anxious to do so, however, very pleased to know they welcomed and encouraged visitors 24/7. Certain members of the staff we found to be extremely caring, hardworking, and attentive to my mom. Several staffers and aides come to mind, such as Mrs. Walker, Sheron, Mimrose and others. Also, head nurse, Rachel, was very much on point and efficient with so much going on and listened to our every need. Entertainment Director, Ed and the team worked hard to help brighten the moods of patients by celebrating all holidays and scheduled activities. They all are truly the unsung heroes you don't hear about and who are there for our loved ones who are in need of such care and attention. The one caveat is that they are understaffed and overworked and when a worker needs to go on a break, there usually is no one to cover. Key to check in and visit patient.
December 2021
November 2021
Great place to recover, therapy staff
Rate and Review The Grand Rehabilitation and Nursing at Queens
Community Details
The Grand at Queens Amenities and Services
Amenities
- Comprehensive Amenities
Services
- Ample Services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
The Grand at Queens Housing and Staff
Living Types Available
Staff
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(800) 755-1458
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