The Hearth on James

830 James St, Syracuse, NY 13203

4.4 / 5.0 16 Reviews

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About The Hearth on James

The Hearth on James stands ahead of the rest. We are committed to maximizing resident satisfaction and providing necessary care. We are located in Syracuse, NY. Medical facilities, outdoor activities, shopping and restaurants are all conveniently located nearby. Residents always have options when they’re looking for something fun and exciting to do outside of the community.

Choosing the right assisted living community can be an overwhelming for seniors and their families. We will be with you and guide you through all the services and care we have available. We show you how you can create a customized solution as the needs of you or your family member change. You’ll have the peace of mind knowing that the best possible care is being provided in Syracuse. The flexibility we offer is nearly limitless when it comes to the daily care we can provide.

The Hearth on James Independent Living and Assisted Living

The Hearth on James creates a positive environment for our independent living and assisted living residents who want to remain independent but need some help with daily activities.

There are numerous styles of private and semi-private senior living residences available here. Residences have living room, bathrooms, and activities areas. Our experienced staff share the passion for making sure all Syracuse residents enjoy a high quality of life. We develop relationships one resident and one family at a time. We designed the dining area at The Hearth on James to be a cozy, home style setting for our residents and family members. Our specialty is customized menus that provide delicious, home cooked meals that meet the needs of all residents.

The Hearth on James Amenities & Services

Activities Offsite, Meals Provided, Beautician Onsite, Indoor Common Areas, Devotional Services Offsite, Devotional Services Onsite, Activities Onsite, Vegetarian, Outdoor Common Areas and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.

Our facility has Diverse services and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.

Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.

Call (800) 755-1458 to schedule a private tour today!

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By clicking Request Free Info, you agree to the terms and conditions of our Privacy Policy. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service.

Prefer to speak to a live person? Talk to a local senior living advisor today

(800) 755-1458

The Hearth on James – Reviews

4.4 / 5.0 16 Reviews

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February 2023


Shnika Carter

December 2022


Torii Carpenter

May 2022

Kate McCaffrey

A family member moved into The Hearth several years ago and it was a great decision for her. We were impressed with the professionalism of the staff and how effectively they communicated during the pandemic. The facility is small and personal and is kept clean. Landscaping and seasonal decorations make it a pleasant and cheerful place to visit. We've appreciated the kindness shown to our family member as she faces various challenges. Mostly, we just feel lucky that she's found a safe and comfortable home.

November 2021


As an employee, I was disgusted. I started as a driver. The bus that is used to drive residents had it's brakes fail on me, twice, in the scope of two months. The residents complained they "Don't feel safe and need a new bus". I had to drive an dementia patient to his doctors apartment and went into his unit only to find stained carpets, clogged toilet and an oven that was on. I turned the oven off. These poor people deserve better.

November 2020


Allison Case

Weve worked with Kristy and Jennifer recently to help one of their residents and it has been a wonderful experience! Their communication is top-notch and it was nothing but a pleasant experience seeing how they work with their residents to give them a safe and wonderful place to live. As a senior care professional, nothing makes me happier than seeing how wonderfully they run this location.

January 2019


Steve Harris

great level of care at a good price. sorry that we had to leave.

November 2018


Elena Quintero

October 2018


Marcia Richards

Im employed at The Hearth on James and I love it! The residents are wonderful people and the staff takes excellent care of them. The facility has everything necessary for a comforting and active lifestyle. The directors, nursing staff, housekeepers and maintenance staff, dining staff and activities staff are all focused on giving the residents the best experience.

September 2018


Colleen Y. Chestnut

I am employed at the Hearth and I know that its a great atmosphere for our residents there.

June 2018


Kelly Rodriguez

My mother, Sue, moved in less than a month ago and so far is extremely happy. The food is great, the residence are friendly and the staff make sure everyone is having a good time. I talked to some people that have been there 6+ years. That surely says something. Keep up the good work!!!5 stars

May 2017


Ricky Taylor Jr.

Great place to work and have fun great people cuz its all about nice environment

October 2016


Mike Friedhaber

January 2016


Lescia Omara

5 stars

November 2014


Richard Taylor Jr.

Great place to work

February 2014


Mary Seidel

My mother moved to the Hearth in March of this year and we can not say enough about what a great move this has been. She is extremely happy and loves the activities! They staff are just so caring and thoughtful. It has brought such peace of mind knowing she is happy and enjoying life.

January 2014


Diane Rogers

Rate and Review The Hearth on James

Community Details

The Hearth on James Amenities and Services


  • Activities Offsite
  • Meals Provided
  • Beautician Onsite
  • Indoor Common Areas
  • Devotional Services Offsite
  • Devotional Services Onsite
  • Activities Onsite
  • Vegetarian
  • Outdoor Common Areas


  • Diverse services

Do you have questions? Speak to a local senior living advisor for free.

(800) 755-1458

The Hearth on James Housing and Staff

Living Types Available


  • Trained Staff

Not sure what senior living is right for you or your loved ones? Call us today!

(800) 755-1458