Heather Heights of Pittsford

160 W Jefferson Rd, Pittsford, NY 14534

4.6 / 5.0 14 Reviews

Pricing & Availability

(800) 755-1458

Contact Resident

(585) 264-1600

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(800) 755-1458


About Heather Heights of Pittsford

Heather Heights of Pittsford is devoted to expanding the enjoyment of our aging residents. We also giving them access to the best care and services possible. Our seniors love all the Pittsford entertainment and activities conveniently located nearby. Medical centers, pharmacies, and doctors and pharmacies are also close.

The programs offered here at our community can make a huge difference for you and your family. We create a positive atmosphere that will improve you or your loved one's perspective and the amount of enjoyment they get out of each and every day. Families are always excited because of the relationships we build improve every resident's quality of life.

Heather Heights of Pittsford Assisted Living and Memory Care

Heather Heights of Pittsford is concentrated on making sure our residents receive quality care. We provide assisted living and memory care for seniors who live at our community.

The residents staying with us love the support and help they get while also enjoying their privacy. Seniors have their choice of studio, 1 or 2 bedroom units. Apartments with private baths and kitchenettes are also available. We are incredibly proud of our Pittsford staff members. The employees here are 100% committed to the care and well-being of our residents. Heather Heights of Pittsford meal plans that are prepared with fresh ingredients daily from specially designed menus. We also offer snacks between meal times. Private dining, family style, cookouts, picnics are all available for every style of meal that could be desired. We can accommodate for nearly every type of diet.

Heather Heights of Pittsford Amenities & Services

Fireplaces in common areas, Movie Room / Theater, Beauty Salon, Library, Free Wi-Fi, Raised gardening beds, Outside patio garden, TV Lounge, Meeting room, Walking Paths - outdoor, Specialized Training for Caregivers, Special Dining Programs, Walking Paths - indoor, Enclosed courtyard, Outdoor Common Areas, Meals Provided, Beautician Onsite, Indoor Common Areas, Activities Onsite, Religious Services: Other, Visiting Rabbi, Religious Services: Catholic, Housekeeping provided, Laundry service / dry-cleaning, No age restrictions and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.

We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Restaurant style dining, Private dining room, Special Diets: Gluten-free, Respite Offered, Hospice Available, Aging in Place, Complimentary Transportation, Resident Parking Available to keep them active. After all, one of the keys to staying independent is staying active.

Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.

Ready to see what we can offer? Call (800) 755-1458 to speak to a friendly advisor.

Contact Us to Get Pricing & Schedule Tours

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By clicking Request Free Info, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


Prefer to speak to a live person? Talk to a local senior living advisor today

(800) 755-1458

Heather Heights of Pittsford Location

Heather Heights of Pittsford

160 W Jefferson Rd, Pittsford, NY 14534

Pricing & Availability

(800) 755-1458

Available Living Options

  • Assisted Living
  • Memory Care
  • Respite Care

Heather Heights of Pittsford – Reviews

4.6 / 5.0 14 Reviews

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June 2023

Google

Jeremy Moose

Great staff

January 2023

Google

Nancy Dolan

Heather Heights is a nice assisted living facility. It is clean, comfortable and the majority of the staff is attentive and reasonably kind. In the memory unit they do not have a lot of daily activities that support engagement. It is truly just assisted living. I can't give the place 5 stars because I was terribly disappointed with the lack of professionalism of the administrator, when a medical issue arose and my loved one was not accepted back after a hospital stay. The administrator chose to communicate the decision to not allow the return through the hospital vice calling the family. It seemed cowardly, disrespectful and unprofessional.

December 2022

Tammy

I worked at Heather Heights for 6 years. I have pictures of residents in the Memory Care Unit being left in soiled clothes for hours. The aides know these residents have dementia, and can't remember eating. So the aides dont wake the residents up to have them eat breakfast. That's because the aides will eat the residents homemade hot breakfast for free. Who cares? They don't remember they have alzheihimers. I have photos of residents with black eyes. I have photos of the night shift nurses and aids sleeping on the couch at night. The final straw was the one and only time I tried calling in sick. It was the night b4 my scheduled day. I was having a flare up of Leukocytoclastic Vascilitis. The administrator ( Evelyn Suarez) said I could not call in sick for one day without a doctor's excuse, and if I was not at work in the morning she would fire me. I dragged my body on the next morning, and a nurse found me unconscious in the elevator. She paged Evelyn Suarez who said to me" I don't need my nurses hovering over you all day. Go home" . THAT IS HOW HEALTH CARE SERVICES GROUP LETS MANAGEMENT TREAT EMPLOYEES..Imagine how they allowed to treat your loved ones. Lots of secrets, lots of abuse. Please, if you love your family, don't fall for all the lies you are told during the tour. Don't believe the promises. It is the sales person's job to lie to you, and make you thing your loved one will be well cared for. Ever hear of bait and switch?

November 2022

Google

Olivia Chalupa

As a high school student working part-time, my experience at Heather Heights has been wonderful. The flexible scheduling is perfect for me and other staff and management have been great to work with! I truly enjoy working with the residents and I am grateful to be a part of the Heather Heights team!

November 2022

Google

Karen Haggas

I am so grateful for the wonderful care given at Heather Heights! The staff has always been friendly and helpful with the residents and those of us who visit. I also really like the schedule of activities that are offered including movie nights and the ice cream parlor - both good places to meet friends to socialize. It is a clean, safe facility both inside and out with many areas to gather on the porches or in the community rooms. I enjoy recommending Heather Heights to friends and relatives because of the wonderful care everyone receives there.

November 2022

Google

Erin Schneider

Employee of 5 years! I love our team and our residents. Our staff truly goes above and beyond every day. Managers in the building jump in to help out anywhere they can and the staff are so loving and caring to the residents. We have made community improvements, new flooring, furniture, and more recently a sensory room in our memory care neighborhood. I'm very fortunate to be a part of the Heather Heights family.

October 2020

Google

Erin Huff

Ive been an employee here for nearly 2 years and the staff, residents and families have made me feel so welcome. Every staff member, no matter what department, gives their all to make our residents as comfortable and happy as possible.

January 2020

Brenda Palazzo

Would like to visit Louise and Penny and that wonderful other lady I ate my my meals with while I was a resident at Heather Hgts. I am doing well and think about them often.

October 2018

Google

Kathleen Dungan

June 2018

Facebook

Lillian Pawlowski

I love it here.. It is a great facility.

October 2017

Google

Shuntynia Robinsons

Great place to live

May 2017

SeniorAdvisor

Visitor

Looked like several nice areas; from programs to dining to the separate areas; thought this looked like a well thought out program with a range of care options available

December 2016

Facebook

Jennifer Brice

My Dad was only there for 3 months before he was called home after losing a short aggressive battle with cancer, but the staff at Heather Heights couldn't have been more accomodating during his stay. I never had to worry about him, knew he was well taken care of and there was no request too big or small. The staff, nurses, kitchen and laundry staff were even amazing even after he passed, bringing food, tracking down a sentimental blanket and offering words of comfort. I would recommend this facility to everyone who is looking for a loving, fun comforting place for their parent/family member!!

March 2015

Facebook

Janet White

My mother lived at Heather Heights for 1 and 1/2 years. At which time complications from dementia set in and God decided it was time for her to be with my dad. I don't know what I would have done without all the people at Heather Heights. In the midst of caring for her and taking care of her they saved my life!! They really treat your loved ones as part of a really big family.

Rate and Review Heather Heights of Pittsford

Community Details

Heather Heights of Pittsford Amenities and Services

Amenities

  • Fireplaces in common areas
  • Movie Room / Theater
  • Beauty Salon
  • Library
  • Free Wi-Fi
  • Raised gardening beds
  • Outside patio garden
  • TV Lounge
  • Meeting room
  • Walking Paths - outdoor
  • Specialized Training for Caregivers
  • Special Dining Programs
  • Walking Paths - indoor
  • Enclosed courtyard
  • Outdoor Common Areas
  • Meals Provided
  • Beautician Onsite
  • Indoor Common Areas
  • Activities Onsite
  • Religious Services: Other
  • Visiting Rabbi
  • Religious Services: Catholic
  • Housekeeping provided
  • Laundry service / dry-cleaning
  • No age restrictions

Services

  • Restaurant style dining
  • Private dining room
  • Special Diets: Gluten-free
  • Respite Offered
  • Hospice Available
  • Aging in Place
  • Complimentary Transportation
  • Resident Parking Available

Do you have questions? Speak to a local senior living advisor for free.

(800) 755-1458

Heather Heights of Pittsford Housing and Staff

Staff

  • Nurses on Staff
  • Visiting Physical Therapist
  • 24-Hour Awake Staff
  • Homecare Onsite
  • Visiting Podiatrist
  • Visiting Occupational Therapist
  • Visiting Speech Therapist
  • Visiting Nurse
  • On-Site RNs / LPNs
  • Medication care managers / Medication Technicians
  • Full time activity director
  • ADL Assistance
  • Nutritionist / Dietician
  • 24/7 on-site RN / LPN Staffing

Not sure what senior living is right for you or your loved ones? Call us today!

(800) 755-1458

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  • Schedule a tour and visit the physical location to make sure community description is accurate.
  • Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
  • Check with state government websites for additional licensing and information.

If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.

Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.