Elderwood Village at Bassett Park

February 2022

Anonymous

When I was there waiting with my father to be picked up to go out for a lunch I was told in a rough unprofessional manner by the director to wait in my dad's room? while he was allowed to wait in the receiving area by himself... I said we are being picked up in five minutes and he shouted at me about the 8% covid that was out there. I asked if I could wait outside (in the cold) that was fine with me... I've been informed that even when they are opened that visiting is only for one hour and only in the residents room...As I am currently visiting for one hour and find that to be unacceptable best practices....Activities and group dining has been restricted to eating in the room. As this is served in a styrofoam container and handed to the person to eat it in their lap. When food is spilled on the floor they act as though it was a deliberate act and that the person saying pick it up is some how an affront to their constitution. They label a person with dementia when what they do have is lack of activities and social isolation. Residents are stuck in their rooms and not interacting with the other residents...The person that receives family members says I am not following the rules and decides for me that there is no reason for me to see my dad because I didn't call first. She said she would check and reported that he was asleep....

April 2019

Facebook

Jay Smith

We are excited to welcome our new owners and look forward to many positive changes. Come check us out whenever you are in the neighborhood!

December 2018

Google

Angela Miranda

December 2018

Google

Randy Schaefer

August 2018

Caring

Cheryl

Brookdale Bassett Road is a beautiful and clean place. There were no smells, the carpet was clean, and the place was very nice. The dining room was beautiful and the sample room they showed me was lovely, so it looks like a very well set up facility. The young lady who took us on the tour was very informative, helpful, and knowledgeable about everything that was going on and all the programs available. Everything is one floor plan and it looked more like a little hotel. It was really cute and everyone had their own door.

March 2017

Caring

Martha

The price of Brookdale Basset Road was affordable, but I liked that they have a lot of nice activities that my mom likes to do. The staff seemed very friendly, and it was clean. I have no complaints. They serve 3 meals a day. They have entertainment at least once a month. They have family activities once a month where they invite the families, and then they have different themed parties. They do crafts and games every day. I’ve never ran into a situation where they wouldn’t do something I asked. She’s only been there a couple of months, but I haven’t come across that.

September 2016

Caring

Cheryl

Brookdale Bassett Road had a lot of activities for the seniors. They had a theater and popcorn, and it was really wonderful and nice. I thought it was well-maintained and had beautiful grounds. The common areas where the people were were very nice as well as everything about it.

January 2016

Caring

Julie

We had a wonderful visit to Brookdale Bassett Road. The staff was willing to work with you and was extra caring. I love them. The activities were wonderful. They have a lot of bingo and exercise classes, movie nights, and buses that took the residents wherever they wanted. The rooms were of a nice size. They were single rooms and all were private, which was nice. They have an on-site barber shop and beauty salon.

December 2015

Caring

Debbie

Everybody at Brookdale is fantastic. The food and the people are great. We like everything about it.

March 2015

Caring

Anonymous

I have visited Emeritus at Bassett Manor, and they have basically one room. I don't want a one room; I wanted the bedroom separate. They are basically a one room apartment, and they don't have a kitchenette. They just got one room and a bathroom right off that room. Basically everybody had almost the same things as far as the activities goes. I actually viewed it on the cleanliness of the rooms, the cleanliness of the place, and the personnel in the facility. They are all good. I didn't care for it because when I saw they only have one room, I didn't take the whole tour. I wanted a one bedroom. Everybody is very friendly, very nice, and warm. But when I heard they had just one room, I didn't care for it.

February 2015

Caring

Janet

I choose Emeritus because I think the level of care is good, and the food is good. The facility offers a lot, and it is slightly in the best price range for something that I think is adequate for my mother. The staff is very good, very helpful, and friendly. I have no problem with them. My mother has only been there about four days. Yesterday, she did some kind of finger painting. It impresses me that they seem to be looking forward to having my mother in there. I think they go out of their way to make seem like it is the best place.

December 2014

Caring

Frank

Dad has been at Basset Manor for about 3 to 4 weeks now, and he's doing very well. The moment we walked in the door we felt welcome, and we felt the warmth of the people that work there. We talked to some people that had relatives who lived there previously or were currently living there, and it was just a positive experience in general. Dad has met some nice men who has had conversations with and shared meals with, and they have a wonderful veterans group that has been welcoming to him, so he's getting settled in. I'm very pleased with them. The place was more like a house than an institution. It was warm; it has a living room, an aquarium, a bird cage, people watching TV, and playing cards. It was very nice. They have wonderful, home cooked food on-site. I had a couple of meals with dad. His favorite thing is the breakfast because he gets a hot breakfast every day. He's gone to the veterans group a couple of times, but he's not really a joiner, and he's a little bit solitary. So I don't believe he has joined them tin anything other than maybe watching TV or movie.

December 2014

Caring

Barb

My mom is in Emeritus at Bassett Manor for a few months now. I look at a few places, and Emeritus just feels right. The rooms are small, but they are adequate. My mom didn't like it at first, but after two or three months, she realized that this is the best place for her to be. It is a wonderful place. Everybody is just very nice, and they get along with the activities. My mom goes to choir and chapel. She plays cards and bingo. They do exercise, and they go for ice cream. The grounds are clean and well kept. The staff is very friendly. They know my name, and everybody knows everybody's name, so it is amazing. I don't even know how they go through a hiring process to make sure they are choosing people that are that caring. It is wonderful. It is right next to Bassett Park, which is quiet, and there is a church on one side. It is clean, and it is everything that I expected. I never taste the food, but my mother loves it. She cleans her plate all of the time. I will most definitely recommend them to relatives and friends.

April 2014

Caring

Bonnie

We were at Emeritus, which was really going to be our first selection. Their population was a little bit higher. The rooms were very nice. They had private baths, but the cost was a little bit more than we could afford. Their religious life wasn't available other than for Mom to get maybe a ride or to go with someone to a church that was just down the block. That was one of the bigger decisions that we had to make. The staff was very nice. Everything was very, very nice. They had movie night. They would have been my second choice.