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About Promenade at University Place
At Promenade at University Place, you will enjoy all of the available services and care you need but can remain as independent as you like. Our residents enjoy all the local activities and entertainment that Albany has to offer. Our community is positioned perfectly for residents to take advantage of local events.
Every day is an opportunity filled endless choices for our senior residents to enrich their lives. Residents can pursue favorite activities or pursue new ones. We have regularly scheduled events every month as well clubs and a social dining setting. Our goal is to always foster an atmosphere that fills our residents with inspiration and to live their lives to the fullest. Our staff is warm and friendly and is here to serve our seniors among the beautiful surroundings of our community.
Promenade at University Place Assisted Living and Memory Care
Promenade at University Place takes time-honored comfort, new technology and combines them to provide a warm atmosphere for both our assisted living and memory care residents.
Our community has roomy, well designed units that have several options for our senior residents. We provide several services that provide our seniors with a comfortable and secure atmosphere. The most important thing when considering a senior living community in Albany is the quality of the staff serving you or your loved one. A family makes a house a home, and our staff of professionals make every resident feel at home, feel wanted, and feel loved. We designed the dining area at Promenade at University Place to be a cozy, home style setting for our residents and family members. Our specialty is customized menus that provide delicious, home cooked meals that meet the needs of all residents.
Promenade at University Place Amenities & Services
Residents have access to Devotional Services Offsite, Meals Provided, Indoor Common Areas, Activities Onsite and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our facility has Multiple services and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Want to learn more about what our senior living community can offer you? Call (800) 755-1458 for more information.
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(800) 755-1458Promenade at University Place Location
Promenade at University Place
1228 Wern Ave, Albany, NY 12203
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
Promenade at University Place – Reviews
December 2022
We recently visited the Promenade at University Place in pursuit of a home for our elderly loved one. Rebecca Linscott, Admissions Coordinator for the facility, was our tour guide. She was friendly, informative and most importantly empathetic regarding our situation. She went above and beyond to help us understand and identify our our loved ones specific needs. She offered skilled guidance towards what would best help our situation. We are so grateful for her knowledge, care and compassion. We give her 5 out of 5 stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
October 2022
My mom has been a resident for 3yrs at the Promenade at University Place. We all know that these are difficult times in the healthcare environment and that facilities like this struggle with staffing. In the toughest of times I can honestly say that the staff has always be attentive, patient and respectful to my mother and myself. As a Medicaid facility which are very cost conscious the level of care exceeded expectations. I thank them for the care & support they provide to her.
May 2022
Toured the Promenade at Blue Hill. I like that it is a small community and the residents receive individualized attention. We met with Joe, Theresa and Amanda, all of whom seem to be caring, experienced people with the best interests of the residents at heart. In searching for care for a loved one, you need professionals who will be your partner in this daunting journey....this facility ranks high on our list because of that apparent partnership.
May 2022
My mother just became a resident of Promenade at University Place , and my family couldn’t be happier. Ms. Odette Facey the Admissions Director is professional, extremely helpful and went above and beyond to help us navigate the process. Ms. Facey expressed true care and concern for my mother and we are grateful for her assistance. I highly recommend the Promenade and am so happy to have my mother in such a good place with great staff.
May 2022
This place is wonderful if you’re looking for a place for your loved one! Up to date and has much class and style! The staff is great!! My first encounter was with the Director Odette Facey. She has the best customer service skills! Very pleasant woman that goes/ went above and beyond to help me. Not one time did I receive any type of attitude from her. I called her so many times and she was as nice as the first time I called. She took me through the steps of what I needed, answered my million and one questions. I could hang up and call her right back again just as nice when I hung up. Odette is a caring person and is willing to help with anything you need PLUS give information you need that you didn’t know. I know Odette is a valuable employee at the Promenade. If they every lose her they have really lost a true gem!
May 2022
Took my mom out after 3 weeks! The facility is filthy!!! They charged us 11k for “enhanced” care that she never received, facility is clearly about the money…avoid this facility!
February 2022
If I could give this zero stars I would. I used to work here, and would never work here again or send a family member here. All care staff have an attitude problem, and caring for individuals is treated like a chore. Maintenance was supposed to have a room ready for a new resident moving in and they failed to properly set up the room and the blinds fell on the new residents face. I was only a receptionist and received attitude from staff when asking over the radio for them to do anything. The nail in the coffin was when a resident had edibles mailed to them in a package. The resident offered me one (they just looked like chocolate) I ate one and I’m a year in recovery. I caught a whiff of the bag and it was too late. I told the nurse who notified my manager. She called the family member that sent them to the resident who denied profusely that they were infused chocolates. I let her know I looked up the website for these chocolates and that they were all marijuana infused products. I was told that they were not despite being able to smell the bag and tell. My boss proceeded to gaslight me after telling her I feel funny. She had absolutely no sympathy for how this effected me or my recovery. I quit that night. This place should be shut down.
March 2021
The staff here is awesome!! My aunt loves it here, and always brags about how good the food is. She loves her apartment suite and the activities. They have been great about telling us how and what she is doing, and encouraging , reminding her about activities. Wouldnt want her anywhere else.
December 2020
November 2020
The Promenade at University Place is great. My Mom has been a resident here since December. The Administrative staff has gone above and beyond to get to know Mom and to help her get settled in her new home. Every staff member is friendly, attentive and compassionate. The meals prepared by talented Chefs are delicious. The building and individual rooms are beautiful. Mom is happy and feels safe in her new home.
November 2020
We are planning to move my mother here. What a fantastic place. Very clean, friendly residents all of them look so happy. The staff is great. Dana is so helpful she has gone above and beyond. The owner Tony is very kind with all the residents.
November 2020
September 2020
Promenade University was the saving grace for our Dad a year ago. The Care Staff took the effort to become familiar with him and all his particular care requirements. From someone, who didnt leave his room at another local Assisted Living to participating in all the activities indicates to us that he is flourishing here.
July 2020
July 2020
I placed my mom in Promenade very recently. She LOVES it! Odette was fabulous in the process of getting her approved and ready to go. She was very responsive and personable and went above and beyond during this experience.
July 2020
Very caring and friendly employees. Its a beautiful and clean facility.
July 2020
This facility was a god send for my sister-in-law. She was living alone and as a result was becoming withdrawn. Since moving to the Promenade in May, she has blossomed socially, takes part in all the activities and has made many new friends. She is like a new person. We have found all the staff there to be caring and supportive of her. We cant thank them enough for her new lease on life!
July 2020
April 2020
April 2020
April 2020
I cant thank you enough for the way you are protected the residents thru this crazy time. I know its hard on them and everyone who works and lives there but I also know that our mom is safe and well. Thank you. We so appreciate your attention to all the details that keep mom safe and well! We Hope we can see you all soon and thank you in person!
March 2020
We moved my Aunt there in February of this year, and I cant think of a better place for her to be. The staff is amazing from the entire staff is amazing. Tony the Director is hands on and knows every resident by name he spends quality time not only ensuring that they have what they need but also works diligently to build a relationship with them and their families. My Aunt truly enjoys living here, she has a support system beyond our family and we so appreciate it. Gina, Janay, Olga, the Nurses and the cooks of course (lol) she speaks very highly of them all. She enjoys daily planned activities that include exercise and fun of all types. I would recommend the Promenade to any family that needs some assist in caring for their Elder family members. You would not have to worry about them here. Thank You for allowing us to see her be vibrate and social and not have to worry about her well being.
March 2020
The community is so needed in the Capital District. They have made such a difference in my Aunties life. She is reborn and living such a better life. The director Tony is a very kind man and is ALWAYS there. JJ, Jody, Gina and Kara are wonderful. Truly blessed!
March 2020
I met with Joe Soldano for a tour of this beautiful facility last week and was impressed by the knowledgeable staff and clean environment. This will definitely be at the top of my list when referring my senior clients to an assisted living facility in Rockland County.
February 2020
February 2020
May 2019
They have a wonderful atmosphere if community. Staff and residents are so kind and friendly. My loved one is so happy there with so many fun activities and great food!
January 2019
From my first contact with Marion to our scheduled tour with Sadije I cannot say enough good things about the Promenade at Tuxedo Place. While both were instrumental in providing me with support and information throughout the application and placement process what struck me most was the warmth, openness, compassion and sense of community Marion and Sadije imparted. As if welcoming a new family member to their home all the staff helped my father transition from a stressful life altering move to a caring, friendly and nurturing environment that he now calls home. My father has only been there one month but he has thrived and enjoys each day with endless activities and the encouragement and support of all the staff. The facility itself reminds one of a cross between a B&B and a warm inviting Inn that is well maintained with nicely appointed rooms and common areas and a cozy feel. Making this decision for and with a parent can be exhausting, confusing, emotional and time consuming. Thank you Sadije and Marion for being my lifeline throughout it all! I highly recommend the Promenade at Tuxedo Place!
Rate and Review Promenade at University Place
Community Details
Promenade at University Place Amenities and Services
Amenities
- Devotional Services Offsite
- Meals Provided
- Indoor Common Areas
- Activities Onsite
Services
- Multiple services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Promenade at University Place Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with Promenade at University Place and does guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom.
Families and their loved ones are encouraged to do the following before deciding on a community.
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- Check with state government websites for additional licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.