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About Promenade at University Place
At Promenade at University Place, you will enjoy all of the available services and care you need but can remain as independent as you like. Our residents enjoy all the local activities and entertainment that Albany has to offer. Our community is positioned perfectly for residents to take advantage of local events.
Every day is an opportunity filled endless choices for our senior residents to enrich their lives. Residents can pursue favorite activities or pursue new ones. We have regularly scheduled events every month as well clubs and a social dining setting. Our goal is to always foster an atmosphere that fills our residents with inspiration and to live their lives to the fullest. Our staff is warm and friendly and is here to serve our seniors among the beautiful surroundings of our community.
Promenade at University Place Living & Care
Assisted Living
Promenade at University Place Assisted Living offers Albany seniors a vibrant community that respects independence while providing needed care. Residents benefit from laundry services, social events, and personal care assistance from devoted team members. At Promenade at University Place Assisted Living, you can rest easy, knowing the dedicated staff will take care of your loved one.
Memory Care
Promenade at University Place Memory Care supports Albany seniors with Alzheimer's and other dementias through specialized and compassionate care. Personalized attention, a well-protected space, and brain-boosting tasks help residents get the most out of their stay. You’ll find that Promenade at University Place Memory Care significantly improves the quality of life for individuals facing memory issues.
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Promenade at University Place Amenities & Services
Residents have access to Devotional Services Offsite, Meals Provided, Indoor Common Areas, Activities Onsite and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our facility has Multiple services and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Want to learn more about what our senior living community can offer you? Call (800) 755-1458 for more information.
Promenade at University Place Location
Promenade at University Place
1228 Western Ave, Albany, NY 12203
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
Contact Us to Get Pricing & Schedule Tours
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Prefer to speak to a live person? Talk to a local senior living advisor today
(800) 755-1458
Promenade at University Place Frequently Asked Questions
What is the price for Promenade at University Place?
Promenade at University Place offers assisted living and memory care with pricing based on the care type, staffing, and amount of attention required. Costs may also be affected by additional services like meals, transportation, and specialized care options. Call (800) 755-1458 for customized quotes and tailored pricing.
Does Promenade at University Place accept Medicare or Medicaid?
Assisted living is not funded by Medicare, as it focuses on non-medical needs. Medicare does not include memory care in its benefits, although certain medical services may qualify. Medicaid may help with the cost of assisted living or memory care for those who qualify based on income and need. Contact a senior advisor at (800) 755-1458 to get personalized assistance.
What care and living options does Promenade at University Place provide?
Promenade at University Place specializes in assisted living and memory care to create a nurturing environment. Assisted living encourages activity, and memory care offers cognitive care.
What is the current availability at Promenade at University Place?
Units at Promenade at University Place may vary in availability regularly. Call (800) 755-1458 to talk with a senior living advisor about openings. When there is no immediate unit availability, the waiting list provides a clear process for future consideration.
Does Promenade at University Place allow tours?
You can schedule a tour of Promenade at University Place by calling or completing the contact form. Explore the community and discover how it meets your unique needs.
Does Promenade at University Place have positive reviews?
Promenade at University Place has a 4.5 rating, showcasing very positive reviews. Users were pleased with the quality of assisted living and memory care, along with the well-maintained facility and supportive amenities.
Reviews Promenade at University Place
June 2026
My mom entered The Promenade last week. I would like to thank Beth and all the staff for working with us and helping with the transition. Everyone has been super friendly and have done an excellent job making her feel welcome . Dan S.
April 2026
The staff at the University atAlbany Primenade is very attentive to my mother.
April 2026
Place is fantastic stuff is friendly and courteous and the director is fantastic she's understanding and gets the job done I've lived at the place for 4 years now it's the best it's ever been and I know it's going to get better
March 2026
I am a caregiver with a client here. I cannot say enough good things about the staff. All staff. I have asked for some maintenance to be done and within a very short time it is resolved. I enjoy coming here to be with my client.
October 2025
December 2024
A people warehouse with terrible food. Staff is skilled and caring nonetheless. Rooms are small but clean and adequate. I am a resident and I made the best of it.
July 2024
August 2023
I realize people are busy, but when you leave several messages and NO ONE returns your calls! Unprofessional I think.
November 2022
We recently visited the Promenade at University Place in pursuit of a home for our elderly loved one. Rebecca Linscott, Admissions Coordinator for the facility, was our tour guide. She was friendly, informative and most importantly empathetic regarding our situation. She went above and beyond to help us understand and identify our our loved ones specific needs. She offered skilled guidance towards what would best help our situation. We are so grateful for her knowledge, care and compassion. We give her 5 out of 5 stars!
October 2022
My mom has been a resident for 3yrs at the Promenade at University Place. We all know that these are difficult times in the healthcare environment and that facilities like this struggle with staffing. In the toughest of times I can honestly say that the staff has always be attentive, patient and respectful to my mother and myself. As a Medicaid facility which are very cost conscious the level of care exceeded expectations. I thank them for the care & support they provide to her.
May 2022
Took my mom out after 3 weeks! The facility is filthy!!! They charged us 11k for “enhanced” care that she never received, facility is clearly about the money…avoid this facility!
February 2022
If I could give this zero stars I would. I used to work here, and would never work here again or send a family member here. All care staff have an attitude problem, and caring for individuals is treated like a chore. Maintenance was supposed to have a room ready for a new resident moving in and they failed to properly set up the room and the blinds fell on the new residents face. I was only a receptionist and received attitude from staff when asking over the radio for them to do anything. The nail in the coffin was when a resident had edibles mailed to them in a package. The resident offered me one (they just looked like chocolate) I ate one and I’m a year in recovery. I caught a whiff of the bag and it was too late. I told the nurse who notified my manager. She called the family member that sent them to the resident who denied profusely that they were infused chocolates. I let her know I looked up the website for these chocolates and that they were all marijuana infused products. I was told that they were not despite being able to smell the bag and tell. My boss proceeded to gaslight me after telling her I feel funny. She had absolutely no sympathy for how this effected me or my recovery. I quit that night. This place should be shut down.
October 2021
Toured the Promenade at Blue Hill. I like that it is a small community and the residents receive individualized attention. We met with Joe, Theresa and Amanda, all of whom seem to be caring, experienced people with the best interests of the residents at heart. In searching for care for a loved one, you need professionals who will be your partner in this daunting journey....this facility ranks high on our list because of that apparent partnership.
July 2021
Blue Hill is beautiful. I really like that is small size facility, which is better for staff to client ratio. Joe Soldano was very knowledgeable, caring and helpful giving me a tour of the facility and letting me know how it would work to get my Mom there.
June 2021
I was looking for another assisted living facility for my family member when someone suggested Promenade at University Place. I spoke with the marketing representative, Odette Facey, who said they had an opening and clearly explained what Promenade offered and required. Odette advocated for my family through some very difficult decisions that had to be made. I would highly recommend her.
June 2021
This place is wonderful if you’re looking for a place for your loved one! Up to date and has much class and style! The staff is great!! My first encounter was with the Director Odette Facey. She has the best customer service skills! Very pleasant woman that goes/ went above and beyond to help me. Not one time did I receive any type of attitude from her. I called her so many times and she was as nice as the first time I called. She took me through the steps of what I needed, answered my million and one questions. I could hang up and call her right back again just as nice when I hung up. Odette is a caring person and is willing to help with anything you need PLUS give information you need that you didn’t know. I know Odette is a valuable employee at the Promenade. If they every lose her they have really lost a true gem! ’
March 2021
The staff here is awesome!! My aunt loves it here, and always brags about how good the food is. She loves her 'apartment' suite and the activities. They have been great about telling us how and what she is doing, and encouraging / reminding her about activities. Wouldn't want her anywhere else.
July 2020
I placed my mom in Promenade very recently. She LOVES it! Odette was fabulous in the process of getting her approved and ready to go. She was very responsive and personable and went above and beyond during this experience.
February 2020
Very caring and friendly employees. It’s a beautiful and clean facility.
January 2020
Promenade University was the saving grace for our Dad a year ago. The Care Staff took the effort to become familiar with him and all his particular care requirements. From someone, who didn’t leave his room at another local Assisted Living to participating in all the activities indicates to us that he is flourishing here.
August 2019
This facility was a god send for my sister-in-law. She was living alone and as a result was becoming withdrawn. Since moving to the Promenade in May, she has blossomed socially, takes part in all the activities and has made many new friends. She is like a new person. We have found all the staff there to be caring and supportive of her. We can't thank them enough for her new lease on life!
July 2019
May 2019
The Promenade at University Place is great. My Mom has been a resident here since December. The Administrative staff has gone above and beyond to get to know Mom and to help her get settled in her new home. Every staff member is friendly, attentive and compassionate. The meals prepared by talented Chefs are delicious. The building and individual rooms are beautiful. Mom is happy and feels safe in her new home.
April 2019
We moved my Aunt there in February of this year, and I can't think of a better place for her to be. The staff is amazing from the entire staff is amazing. Tony the Director is hands on and knows every resident by name he spends quality time not only ensuring that they have what they need but also works diligently to build a relationship with them and their families. My Aunt truly enjoys living here, she has a support system beyond our family and we so appreciate it. Gina, Janay, Olga, the Nurses and the cooks of course (lol) she speaks very highly of them all. She enjoys daily planned activities that include exercise and fun of all types. I would recommend the Promenade to any family that needs some assist in caring for their Elder family members. You would not have to worry about them here. Thank You for allowing us to see her be vibrate and social and not have to worry about her well being.
March 2019
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Rate and Review Promenade at University Place
Community Details
Promenade at University Place Amenities and Services
Amenities
- Devotional Services Offsite
- Meals Provided
- Indoor Common Areas
- Activities Onsite
Services
- Multiple services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Promenade at University Place Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with Promenade at University Place and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.