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(704) 544-4979
About The Pines on Carmel
Residents at The Pines on Carmel enjoy an active senior lifestyle that keeps them healthy and independent. Our seniors love all the Charlotte entertainment and activities conveniently located nearby. Medical centers, pharmacies, and doctors and pharmacies are also close.
Our community fosters an environment that embraces our residents and their families with an atmosphere of belonging. We value the caregivers involvement in the lives of our residents. Our staff is available to families for support and answer any questions they may have. We provide a friendly home with a variety of options for suites so every resident can express themselves and make it home.
The Pines on Carmel Living & Care Types
Assisted Living
At The Pines on Carmel Assisted Living, seniors in Charlotte find the perfect balance of independence and support for a fulfilling life. Help with daily tasks, community amenities, and full-time staff availability are provided. You'll rest easy knowing The Pines on Carmel Assisted Living provides excellent care, giving you and your family genuine peace of mind.
Memory Care
The Pines on Carmel Memory Care in Charlotte excels in providing respectful and professional care for individuals with Alzheimer's and dementia. Residents benefit from custom care plans, a protected facility, and brain-stimulating activities. At The Pines on Carmel Memory Care, your loved one with dementia will experience better living, while you can be confident they get the care they need.
Respite Care
Short-term care with The Pines on Carmel Respite Care in Charlotte ensures that seniors are well cared for while offering essential support to caregivers. Short-term care ensures older adults get necessary support after surgery or injury, facilitating their return to an active lifestyle. The Pines on Carmel Respite Care allows you to opt for daily, weekly, or monthly services to match your needs.
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(800) 755-1458The Pines on Carmel Amenities & Services
Residents have access to Outdoor Common Areas, Meals Provided, Beautician Onsite, Activities Offsite, Devotional Services Offsite, Indoor Common Areas, Devotional Services Onsite, Activities Onsite and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our trained staff helps our residents enjoy benefits that our facility offers, like Minimum Age of Accepted Residents, Activities Onsite, Devotional Services Available, Indoor Common Areas, Meals Provided, Nurses on Staff, Complimentary Transportation, Activities Offsite, Outdoor Common Areas, Beauty & Barber Services, Resident Parking Available, Male Residents Accepted and other perks. As seniors age, they still want to feel independent and maintain a healthy lifestyle, and we help them do that.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Contact us at (800) 755-1458 for more information about senior living at our community.
The Pines on Carmel Location
The Pines on Carmel
5820 Carmel Rd, Charlotte, NC 28226
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
- Respite Care
The Pines on Carmel Frequently Asked Questions
How much does The Pines on Carmel cost?
The Pines on Carmel calculates pricing based on the type of care, which includes assisted living, memory care, and respite care. Costs are based on care type, staffing, supervision, and the support required. Additional services like meals, transportation, and personalized support may affect the cost. Call (800) 755-1458 for customized quotes and tailored pricing.
Is Medicare or Medicaid accepted at The Pines on Carmel?
Medicare typically does not cover the costs of assisted living, memory care, or respite care, as these are considered non-medical services. Medicaid may help cover these expenses through state-specific programs and waivers, but eligibility varies based on individual and state requirements. To get a clear understanding of what financial assistance may be available, call (800) 755-1458 to speak with a trained senior advisor.
What types of living and care are available at The Pines on Carmel?
Assisted living, memory care, and respite care are available at The Pines on Carmel to create a continuum of care. Assisted living focuses on maintaining independence, memory care ensures secure assistance for memory-related conditions, and respite care provides temporary stays for families in need.
How long is the wait for a room at The Pines on Carmel?
The Pines on Carmel units may vary in availability often. Call (800) 755-1458 to connect with a senior living professional for current openings. The waitlist provides an option when immediate units are not available.
Can I schedule a visit to tour The Pines on Carmel?
Tours of The Pines on Carmel are available to give you a closer look at the community. Call or fill out the contact form to schedule your visit with a senior living advisor.
Are the online reviews for The Pines on Carmel good?
The Pines on Carmel’s 4.7 rating reflects glowing reviews. Users praised the assisted living, memory care, and respite care, mentioning the compassionate staff, clean facility, and excellent care.
Reviews The Pines on Carmel
October 2024
Jamarcus has been absolutely wonderful helping us get my father-in-law moved in and settled! My father-in-law is the happiest he's been in years and says that everything's great. Coming him from him, that's saying something! Thank you all so much!
August 2024
Jamarcus was great helping me with my mother's placement for Senior living. After visiting several facilities I knew she would love The Pines. Jamarcus shows patience and caring through the entire process. She is happy so we are happy. Thank you Jamarcus and The Pines On Carmel.
August 2024
So happy The Pines will be the place mom now calls home! It's a difficult time for family to make this transition but the entire staff made it seamless! Jamarcus Scott guided me from day one of my first visit through every step of the way on move in day giving his full attention to every detail. He has been wonderful! Nurse Leah made mom and I feel safe about her care and all the residents were so welcoming and friendly helping mom adjust on day one. Mom is happy - so I'm happy! Looking forward to this new phase and knowing the full staff is there with is! Thank you!
July 2024
Our grandfather was a resident @ The Pines. The staff treated him with such dignity and respect. When he was placed in a subpar rehabilitation facility by a case worker @ CMC, staff at The Pines worked tirelessly to help us get him moved back to their facility. The Pines is very clean. The staff is so loving. They even volunteered to accommodate his food preferences, which were off menu. Our family rested easy knowing our grandfather was well cared for. He considered The Pines "home".
May 2024
Great Experience !
March 2024
The Pines are a Diamond in the Rough. The facility and grounds are kept in pristine condition. Amenities are great. Location is ideal. Most importantly, all of the staff are top notch. Friendly and happy to be there. They take care of my parents extremely well.
February 2024
I moved my mother to the Pines On Carmel from another assisted-living facility, where she was not receiving the care that she needed. Everyone at the Pines treated my mother with dignity and respect and love. Her physical needs were met extremely well, and as those increased, the staff consistently took excellent care of her. Everything, from the admission process to her final days, was smooth and professionally handled. It was lovingly handled. At the end of my mom's life, when Hospice was called in, the Pines worked with them, and gave our family privacy as needed. I have looked at many facilities in Charlotte in the last year and hands-down, the Pines is not only well staffed, but also so responsive to the resident and to the family.
February 2024
February 2024
Spoke to a representative there about obtaining the proper care and placement for my mother. They were very helpful, caring, and clearly understood the needs. Communication was open and efficient. Thank you for your assistance
January 2024
December 2023
I toured the Pines for my father who is 89 years old. I was very impressed with the cleanliness, and the staff was very friendly. Mrs. Henry, who is the resource director was an angel. She sat and listened, was very sympathetic and concerned, out of all the places I spoke with, she's the only one that returned my calls and every time I called, she answered. She was wonderful. I would recommend this place to anyone. Very good staff there.
November 2023
There are some VERY good employees here that truly care about their residents. Diane is always available for families and residents, and the new Marketing Director is amazing! Every community has its challenges, but I definitely see consistent improvements at The Pines! Keep up the good work!
January 2023
My mother is a resident at The Pines on Carmel. We have had a pleasant experience so far. The community is clean and the staff is attentive and caring. The community set-up is well thought out and allows for vigilance over the residents.
January 2023
First of this is not the place these do not pay eneough to do the work we do in that place it’s ridiculous second this the food is not really good there and let’s get to the staff and they issues it’s ridiculous how they do people the big lady we’ll the lady that sit in the office claims she can’t come out the office cause she has allergies 😂 it’s ridiculous right we’ll your in the wrong field if you can’t help the caregivers out some times instead of having talking time in the office
September 2022
August 2022
August 2022
I really enjoyed my visit at the Pines, facility was clean, staff was very helpful and my loved one said meals are great. Keep up the great work!!
May 2022
May 2022
February 2021
Very thoughtful and make you feel like part of the family
September 2020
September 2020
my mother has been a resident at Charlotte Square for 5 years. She is happy, treated well by the staff, and participates in all the activities offered. Building exterior could use some maintenance and updating, and center courtyard could be better utilized if more shade provided.
March 2020
My mom has lived at Charlotte Square for three years now and we could not be happier with her experience there. She has lots of activities, good meals and a friendly, helpful and caring staff. Cant say enough good things about it.
March 2020
September 2019
May 2018
May 2018
March 2018
I am Healthcare Power of Attorney for a disabled lady who receives tremendous care at Charlotte Square. Her entire care team is happy with their professionalism and diligence.
October 2013
October 2013
Rate and Review The Pines on Carmel
Community Details
The Pines on Carmel Amenities and Services
Amenities
- Outdoor Common Areas
- Meals Provided
- Beautician Onsite
- Activities Offsite
- Devotional Services Offsite
- Indoor Common Areas
- Devotional Services Onsite
- Activities Onsite
Services
- Minimum Age of Accepted Residents
- Activities Onsite
- Devotional Services Available
- Indoor Common Areas
- Meals Provided
- Nurses on Staff
- Complimentary Transportation
- Activities Offsite
- Outdoor Common Areas
- Beauty & Barber Services
- Resident Parking Available
- Male Residents Accepted
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
The Pines on Carmel Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with The Pines on Carmel and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.