The Residence at North Ridge

March 2022

Google

valerie goad

We have had a few family members to stay at Northridge through the years and have been pleased with the services. We have had some times of struggles, but Amy Meinecke has been of great help in making some changes to help in the care of our Dad. Amy you have been a blessing and we as a family appreciate all you have done.

February 2022

Google

Wanda Withington

My mom has been at Northridge Assisted living for about 3 years. We have not had anything but a wonderful experience with the staff, the food, the building and the atmosphere of caring. It was separated from the Nursing Home. During the worst of Covid they screwed the doors shut that open a tunnel between the 2 care areas. My mom is 97 and her care needs are changing and she needs more help. The Assisted Living program at Northridge is changing with her and she is still able to live in her apartment surrounded by the things that are important to her. I feel that she is safe there and would highly recommend the facility .

February 2022

Google

Amy Vuker Dalke

Perfect place for my mother - especially during COVID. The Executive Director Amy is always available to answer any questions or concerns I have regarding my mother’s care. They are quick to action during this pandemic to keep all residents and care workers safe!

January 2022

Google

Holein Juan

Kate Nojd was more than helpful in trying to find a place for my wife at North Ridge.. unfortunately, the facility was too far for me to visit as often as I wanted. Kate even worked with her administration to make it possible for us to afford moving in. Thanks Kate we will never forget you and your kindness...they are lucky to have you helping people. Juan Cervantes

January 2022

Google

Kate Nojd

April 2021

Google

Allie Hoard

I am a relocation coordinator and work with the elderly and disabled. North Ridge one of my absolute favorite places to place people. You can tell a lot by how the residents and staff interact and its clear that many of them have a great personal relationship with each other. The staff is so helpful and very person-focused. They know residents personally and are intentional in making the transition to AL as seamless as possible.

March 2021

Google

Cindy Melby

I am so thankful that my mom is safe and settling into The Residence at North Ridge. As expected it is an emotional roller coaster (for ALL) having to make the transition from her home to assisted living memory care. But through it all, everyone we have encountered from The Residence at North Ridge has been helpful, caring and professional.

March 2021

Google

willie wallace

Thanks for having my mom at North Ridge we are so excited to see her in her new place and the staff is so helpful

March 2021

Google

Patricia Conover

My mother has lived at the Residence at North Ridge since March 2019. During that time and most recently, there have been medical concerns requiring attention on an on-going basis and some requiring quick evaluations and decisions by the nursing staff. This past weekend was one of those times. The LPN attending to my mother took quick and decisive action to get the paramedics involved, ensure all information was sent along with her to the hospital, communicated with the family and then took time the next day (during a VERY busy day) to speak with me to answer my questions. We have been very pleased with the caliber of the LPNs and RNs they have now brought into the nursing staff in the assisted living facility. They get to know their residents and, as a result, are in-tune to changes and needs. They have also been extremely responsive-helpful and caring to our family and take the time to address any questions, concerns we have. This past year has been so difficult for everyone and in spite of that, the management team and the nursing staff have still been able to build a much stronger, caring network. We appreciate that!

March 2021

Google

Emma Dolphin

I have worked with North Ridge Assisted Living for almost two years now. The care, service, and caliber continues to rise and has greatly improved. North Ridge now has a dream team in place to deliver compassionate and consistent care that every senior deserves. A great place for seniors to thrive!

February 2021

Google

Cynthia Ahlquist

My mom was sent to North Ridge for transitional care in November when my dad died suddenly. She has dementia and was hostile and confused, and on top of that, she had Covid. After she stabilized, we decided to try North Ridge assisted living for her long-term care. We were concerned about how shed take this transition; losing my dad, moving out of the house shed lived in for 60 years (although she was already having trouble remembering it), and being in a completely new environment with strangers. At first she lived on the quieter side of the assisted living, and although shed read the paper every day like usual (thank you Erica for helping her get that!), she was restless and wandering because she had nobody to talk to, and shes a social butterfly at heart. So the doctor and staff agreed to move her to the other wing, where more of the people are, and apparently since then shes formed a clique. I have to say the staff has been great with my mom. I dont live in the area, and Ive had to rely on them, the medical professionals, and Zoom calls to determine how shes doing. My mom is obsessed with dogs, and Erica brought her dog Joey in to keep mom calm when they moved her from the quiet side to the people side. Apparently she kissed him like crazy. Theyve asked about her interests and really tried to help her get used to her new life, and they seem to understand something few people do, which is that people with dementia arent stupid; theyre confused. Mom hates being talked down to. I have high hopes that shell be happy there and make new friends. She was very alone living with my antisocial dad, and although losing him is tragic, in a way, this is an opportunity for her to shine. One piece of constructive feedback I have is that communication between the different departments at North Ridge could be a little smoother. When mom was in transitional care and moving over to assisted living, there were definitely some communication gaps between those two groups, and sometimes there seem to be some gaps between the finance staff and the assisted living staff. Its all resolvable, and the people are easy to talk to and willing to figure out whatever is wrong, but it takes more time. The place is enormous, and a little of this is natural, but its a place for some improvement.

January 2021

Google

Erica Johnson

I have been in the senior living industry for 18 years. I just started at The Residence at North Ridge a month ago. I am so impressed! They have remodeled the hallways that have bright and cheery lighting as well as carpet and vinyl hardwood. The building is so clean and smells nice. For a older building, this building has been maintained. In this time of Covid, activities and dining has temporary restrictions but staff is amazing at connecting with the residents to keep their spirits up. I have only been here a month but my outside opinion is that I would definitely let my loved ones live here!

September 2020

Google

Barbara Moser

I left my home of 63 years, and I have lived here for the last 6 years. I love being here because I have a lot of friends. If you have any questions you can ask anyone, and they are willing to help including the staff. Everyone is sociable. I enjoy all community meeting and Im motivated when I am here to take part in everything. My apartment feels like home and I dont feel like I am in a big building. Everyone is so welcoming and I like to welcome different people..

September 2020

Erick Montoya

Let's talk about how they handled the virus. Staff did not start wearing masks until May. And even as recently as a few weeks ago, I observed staff walking around without masks or masks that were not covering their nose and mouth. How many residents died here ? 70. Seventy loved ones that are dead and they died without their families. They continue to treat the residents like prisoners. Even though the governor gave approval for limited visiting for residents and their families, you won't see it here. They management scolds the residents for having family come and wave and talk to them in the parking lot. I believe you can make an appointment to visit your resident for 20 minutes on the patio with a staff person present. I will point out that it is not the residents that infected each other, causing one of the highest death rates in the state of Minnesota. The staff did this. Now the management is holding the residents hostage so the numbers stay low so they don't get even more negative media coverage. The management here cares only about $$$$$. They should make a profit - not on the backs of the seniors and their families.

September 2020

Karen Chickadee

It is so pitiful that Northridge "employees" left their review to raise the rating. I just about choked when I read the part about fresh produce and delicious meals. Here is the truth: the meat is so overcooked that you can't even cut it with a knife. The meals consist of mostly carbs and there is very little protein. The only fresh produce that I am aware of is bananas. I don't know how they can call the cook a chef - do you think that the employees would ever eat that crap? When residents complain to management about the food, they are told that the food is managed by a separate company. The servers in the dining room do not wear hair coverings. They put their fingers into the water glasses. They have long gross nails. They do not wash their hands. They drive around a garbage cart that is brought to tables where residents are still eating. The dishes and utensils are coated with hard water deposits - not very appetising or sanitary.

September 2020

Google

Mick Degn

I want to thank Amy, Cindy, Diane and Staff for everything they do for my mom and the other Residents

September 2020

Google

Mike Moore

This place has done a 180 , my mom stays here and the staff is awesome. They help her with everything and keep her safe and well .

September 2020

Google

Rance McCarty

I want to thank the staff and management at the Residence at North Ridge for their hard work and care during these difficult times. My mom lived there 2.5 yrs and the care has always been consistent even through this covid. Mom has been safe and well cared for and we never doubted her care even when we couldnt do our weekly visits. I want to thank Amy for her communication and response to any of our concerns and informing us of what changes in policy they had to make due to covid. So thank you Amy! The halls and rooms are always clean and the staff has always been curtious when we visited. Mom has NEVER had one bad thing to say and trust me, she would let us know if she had any issues. Thank you Northridge...

September 2020

Google

Margaret Otte

September 2020

Google

Amy Meinecke

The staff at the Residence of North Ridge are So caring and the concern they have for each other is amazing recently I have gone though a hard time and everyone from corporate to leadership to the home health aids to the residents and families have been so caring and kind, being part of the north ridge family is truly a blessing.

September 2020

Google

Robert Guille

I am the youngest here and I get along with everyone. The rooms here are very comfortable and I enjoy activities like Bingo and horse shoes. Being a part of this community makes me feel like I am with my family.

September 2020

Google

Lori Smith

Our mother spent over 2 years at North Ridge Independent Assisted Living. We visited regularly and always felt confident that she was in a good place. The building was clean, the staff was friendly-helpful and mom was safe and happy. Amy is doing a GREAT job during these most challenging COVID times and has been incredibly responsive to our needs. THANK YOU!!

September 2020

Google

Colleen Langley

Staff is wonderful! They are caring,kind,and fun!The activities before COVID were the best in town such a variety and so much fun.

April 2020

John Hygrell

Even though my mother was only there four months, the care and the compassion the staff had there was remarkable. From the time I was working with them to get my mother in there, until see passed, they were always responsive to all her needs and very caring. Thanks for all you did

December 2019

Google

Kalley Vokavan

The Residence at North Ridge has made a complete 180 over the last year! I believe this is due to hiring staff that truly care about their work, especially the new executive director that seems like she really cares about the well being of all the residences. Im happy knowing that my parents are being so well taken care off.

September 2019

Google

Jon

Friendly staff that go the extra mile. Great programs as of recent make a huge change in quality of life. Always a quick response to any needs my family had.

June 2019

Google

Luke Johnson

I visit this facility weekly to spend time with my grandma. I can honestly say that I have never seen such a great staff before. They are so welcoming and friendly and always make sure that my grandma is happy and that her needs are taken care of. She really enjoys her time here and is always smiling. Great place!

March 2019

Google

Mary Boyde

The Residence at North Ridge is a beautiful community, full of vibrant residents. Staff have a passion for working with older people and feel honored to and blessed to work with such amazing people. We have the best jobs in the world. The saying is true... find a job you love and you never work a day in your life!

March 2019

Google

Terry M

my mother lived at The Residence at North Ridge Assisted Living. I remember after my mother moved in to a lovely one bedroom apartment, she blossomed in her new home and I instantly regretted not encouraging her to have done it sooner. With daily activities and monthly entertainment, there are so many options to choose from! I was thrilled she was enjoying herself with the community and welcoming neighbors. As she got older, in her previous home she was no longer able to enjoy her hot baths and had to limit herself to showers. She was thrilled to be able to have a whirlpool bath in her new community! What a treat! Don’t wait in encouraging your family members new life to start, it’s never too late to embrace change and the fun new opportunities it brings to them.

December 2018

Google

Joel Mee

I am an RVP from Morrison Community Living, which partners in providing dining services at the North Ridge campus. Thank you for bringing your concerns to our attention. We hear you, and are continually working to provide quality meals to our residents. Please know that we are working with the administrator to find ways to better meet the preferences of all our residents, and encourage you to bring additional suggestions to the building administrator so she can share them with us.

November 2018

Google

Laurie Damberg

I LOVE serving the highly esteemed residents and their families with the professional staff, and devoted volunteers at The Residence at North Ridge Health and Rehab. It is a wonderful blessing to work in such a caring, friendly, and kind environment and a privilege to meet the spiritual needs of the residents.The Health Care Chaplains, Music Therapists, and Therapeutic Recreation Leaders work with Administration, Social Workers, Nursing and many other invaluable departments to enhance quality of life for the residents. North Ridge with Mission Health' focuses on the CORE Values of C.A.R.E.S. (Character, Attitude, Respect, Excellence, Service), which shapes, informs, and supports our daily engagement, services, events, activities with the residents as individuals, couples, neighbors, and as a community. Whether you are looking for independent living, assisted living, long term care environment for your love one or yourself, need world class therapy (physical/speech/occupational, etc), an excellent TCU, a wonderful onsite Adult or child Daycare &/or a place to work that truly cares about the residents and staff, I encourage you to consider North Ridge Health and Rehab.

April 2018

Google

Sarah Coil

Such a great place to work! The Residents and Staff are wonderful. I love that we have so many activities and events going on to keep the residents overall wellbeing high!

April 2018

Google

Crissy T

Such a great place to work! The Residents and Staff are wonderful. I love that we have so many activities and events going on to keep the residents overall wellbeing high!

April 2018

Google

Bill Wellner

My mother in law lived here It was a great experience. The programming was great and the staff were attentive. I would recommend it highly for a AL/Il place to live.

March 2018

Facebook

Gail Talbot Schwartz

Wonderful place to live , awesome people , friendly place , great activities.

March 2018

Facebook

Karry Curtis

The team at north ridge is very good. I highly recommend north ridge! !

March 2018

Facebook

Maureen Degn Johnson

Best place ever! My mom lives there and the care is awesome. Very caring and loving staff!