SpringBrook Village of La Crescent

October 2024

Google

Jen V

October 2021

Google

Marcia Allen

Springbrook Village has been the best home for my parents. Despite nursing shortages and the "C" word, there had been no shortage of love and care. Thank you Springbrook. I will always have gratitude for how you served my family.

September 2020

Google

Peggy Kendhammer

In looking for an assisted living facility SpringBrook Village is a great fit. It's a kind caring community that works to get to know the resident and family. It's a clean and safe environment. The staff is quick to respond to your needs. Maintenance is excellent in helping at anytime. The place feels like home. It's cheerfully decorated and designed with many common areas. We as family always feel welcome. They have so many activities that our family member is constantly in a social setting, which is so important. To see a smile daily from our loved one and always positive comments makes us know it was the right decision. Our family member said that it's so comforting to be there and that they do extraordinary work.

September 2020

Google

Nicole ricard

I could not be more happy with the staff. Very welcoming, helpful and happy. The patients all seem happy. Very pleased with our experience at Springbrook!

June 2020

Google

Marcia Allen

My family is so blessed that both parents are being taken care of here. My father was one of the first residents in the downstairs Memory Care Unit 2 years ago. My mother moved in 4 months ago in the upstairs unit. Even before the new management I would rate them high. The workers are Angel's. I have spent over 100 hours at SpringBrook and have consistently seen loving, attentive care by the CMA's. Except for a fantastic CMA being terminated (who new management I hope recruits back) - - he was speaking up about another resident with dementia hitting my father, I have only praise for this organization. To do this kind of work, you have to really care about and enjoy this population. It is a challenging profession. My mother is also very happy and treated like a queen. When I'm talking to her over the phone, staff is always checking on her, coming to get her for meals or inviting her to activities. Thank you SpringBrook, Mackenzie, Zach, Brittany, Chris, Crystal, Therese and all of you. I will be forever grateful that you were an extension of our family at our parents' last stage.

June 2020

Google

Lisa M

My mother lives at Spring Brook in La Crescent in the memory care. Spring Brook have become a part of our family. They truly love my mom and she is very happy living there. Soon after my mom moved in, the staff learned that my mom was an Activity Director for 19 years at a nursing home and she still loves to sing and play the piano so they brought in a piano to her wing so she can play it anytime she desires. The staff do a great job making my mom feel very important and loved. My mom always brags about how delicious the food is and always looks forward to meal time. The activities at Spring Brook have improved. She loves sing alongs and when they bring in special music to entertain the residents. The Community Director is a joy to work with and is very approachable. My mom is happy, is well taken care of and feels safe. Spring Brook is a beautiful facility and hire people who have compassion and want to be at work.

June 2020

Google

Beth Dolder-Zieke

My mother moved into the memory care unit in 2018 during the first week they were open. We are currently very happy with the quality of care that my mom receives from the staff, which is a complete 180 degree shift from how we felt up until a few months ago. SpringBrook has LOTS of growing pains, and there were times when we seriously considered moving her...but I'm glad we didn't. The new management team is responsive and the staff generally treat my mom like a queen. Is it perfect? No place is, but i'ts among the best out there, and they are committed to continual improvement. My advice to people choosing memory care anywhere is to ignore the fireplaces, the cloth napkins, and the fancy flowers. None of that matters. Make an unexpected visit and observe the staff. They will become the most important part of your loved one's life, and there's no substitute for quality care.

January 2020

Google

Rich Nelson

My father has lived at Springbrook for almost 2 years and my mother recently moved in as well. The owners hired new administrators/director in the last 6 months or so and what a positive difference it has made. The nurses/administrators who are now running the show are all very approachable, organized and are hands on managers. Every one of them takes the time to help me and to get my questions answered. They are very dedicated to making sure the staff are well trained and that things are being done correctly. My parents have consistently positive comments about the food, about how nice/friendly everyone is, how there is always someone to talk to, etc. My parents never have any negative comments about Springbrook and I try to check in with them often about this. My mom says they seem to know what she needs before even she does and that the staff take the time to talk with her, not just "check on her" if she is in her room. She is pretty social so she is not often in her room. There are a lot of activities to help her with organizing her day. I feel like my mom and dad are valued and treated with respect.

December 2019

Google

Joan Kilger

Recently, a family member of mine became a resident at the SpringBrook Village of La Crescent. Working in the healthcare industry myself, I appreciate professionalism, competency, and genuine caring of fellow healthcare professionals. This is what I see and have experienced from the entire staff at SpringBrook. The admission process, which can be stressful for many, was actually a pleasant and personable experience there. The housing manager who is very personable and always smiling, can often be seen visiting with residents in the beautiful front lounge. The director of nursing spent extra time and effort to address challenging circumstances related to the transition of my family member from the hospital to SpringBrook. She also visited with my family member a few times while he was still in the hospital. After arriving at SpringBrook, the entire staff introduced themselves, helped us unpack, and made us feel welcome as part of their family. The staff is very competent which I learned while they dealt with a "medical setback" of my family member. The facility is beautiful and clean. There are multiple beautifully decorated lounges throughout the complex with comfortable furniture. The halls are bright and cheery and the individual rooms are large, modern, and clean. Finally, the residents there all appear happy. I highly recommend SpringBrook in La Crescent!

December 2019

Google

Marci Hitz

I have been so impressed with the changes at SpringBrook Village! I think the new management team of Chris, Therese, Jocelyn and Mary are all headed in the right direction.

December 2019

Google

Deb Addis

Wonderful facility with staff that listen and accommodate your requests. Modern, up to date building.

November 2019

Google

Phil

Excellent staff! Great communication. Beautiful, state of the art facility!

November 2019

Google

JJ Jansky

My family and I were very impressed with SpringBrook Village of LaCrescent! Every time we entered we were always greeted kindly by the staff. You could see residents playing cards in the common room and the atmosphere seemed happy overall. The rooms and equipment were all very new, clean, and well kept. The care staff treated our family with the utmost respect and stayed engaged with us throughout our time there!

October 2019

Google

J o h a n n a DuBois

I went through the application process for my mother, up to and including a tour and nurse assessment of my mom at her nearby nursing home. The director, Chris, knew that our deal breaker would be for my mom to have her own cat there, however she never mentioned that animals were not allowed in the memory care wing. Nor did she tell me that all memory care residents needed to pay for the 3rd tier health maintenance package, no matter that my mom was completely independent except for needed medication management and sometimes reminders to shower, etc. She does all those things herself. I feel misled, especially after they took the $750 nonrefundable application fee. Had she told me about the cat I wouldn't have wasted anyone's time. Edited to add that the facility did return my application fee.

July 2019

Google

Karla Colsch