Grand Brook Memory Care of Grand Rapids

November 2022

Google

Spartan Family

The staff is second-to-none. My father was only there for 3 months before passing, but in that time… the staff all took to him, and our family, as if we were all family. They were patient with him, talked to him and were so loving and caring. The facility is immaculately cared for and maintained. Look no further than Grand Brook in Wyoming/Grandville MI for a family member with memory care needs when the time comes.

September 2022

Google

Megan Albery

When faced with the reality of moving a loved one out of their home, there is so much to consider. Will they be happy? Will they be properly cared for? Will the staff understand and tend to their needs adequately? Having worked for some time with the Geriatric and Dementia community, I can say with full confidence that the answers to these questions are not always "yes". So when the time came to make this move for my step father, our family combed through numerous facilities before coming across Grand Brook. Grand Brook is not only aesthetically beautiful, it is so clearly designed to meet the safety and quality of life needs of its Residents. From senior leadership to front line staff of all disciplines, they understand dementia and the importance of individualized (sometimes outside the box) care and they do so with the most empathetic approach. They have not only embraced our Step Father, but our whole family, in navigating this process. I will be forever grateful for their care, compassion, understanding, and the peace of mind that they have provided for us.

September 2022

Google

Jason Breen

How much time do you have? I can’t say enough great things about the building, and most of all, the staff at Grand Brook. Working as a home care therapist, I have visited most assisted livings in west Michigan throughout my career. When searching for a place for my father, I was skeptical that we would find a place that would meet our high standards and expectations. Grand Brook was rather new at the time, and I hadn’t had the opportunity visit in my professional life. I was blown away from the first visit, and continue to be thoroughly impressed. The staff is second to none from the top down. The above and beyond, individualized, compassionate care my father receives is truly one of a kind. Given his diagnosis, the transition to assisted living was not easy for him. They were more than prepared, and I felt confident from the beginning that we made the right choice. He has since made Grand Brook his home where he is thriving both physically and mentally. There is a very strong sense of family among the residents and staff, and that almost immediately felt extended to myself and siblings. They are now considered my family, and I feel that reciprocated every time I visit. I would choose Grand Brook a thousand times over.

August 2022

Google

Diane Zbikowski

We are thrilled with the staff and facility at Grand Brook! The residents are cared for by highly trained and caring staff. They treat the residents with love, respect and compassion. Our mother is very happy and comfortable there. Though she has very little language she was able to tell us several times she "liked her house" and "she liked living here". She moved in during Covid, and we think she was being fed at her previous home, with staff support and encouragement, she amazingly is feeding herself now! The facility is beautiful!! Clean and spacious and has a fabulous outdoor courtyard that residents can easily access !! My mom uses a walker and is able to walk anywhere she wants to go. Its easy to maneuver with lots of open spaces. The Life Enrichment program is wonderful. The program facilitator, Melissa, is loving ,kind supportive and just amazing!! She does crafts, exercises and games daily and arranges various musical entertainment. Friday is old movie night with popcorn and is a favorite! Singing old Hymns is another favorite! Mothers Day tea and fancy tea party were very fun! Having Thanksgiving and Christmas dinner with my Mom were very special too!!! And delicious!!! The meals are made in the open kitchen, so residents can see and smell what's being prepared. I have had the pleasure of eating some meals with my mom and they were delicious!! You can call ahead to make a reservation to eat with your loved one! My 92 year old mom has been at Grand Brook just over a year. If not for her wonderful care and stimulation she receives daily I don't think she would be alive. If your looking for the best care facility for your loved one, look no further!!! My family and I, can 100% recommend Grand Brook!!

January 2022

Google

Duane Franzen

3-8-2022 Grand Brook what a wonderful gem! It is a place like no other of it"s kind. Smile and hugs are the normal for the residents from the the staff at all levels from the executive director right on down. Each resident is treated as if they were the only one there. There are lots of organized activities. The2 kitchens are the open kitchen concept so residents can see their food being prepared. Nobody loses weight because the food is tasty and all they want. My wife has alzheimers and has been there for 11 months. I have had rest home experience with my 2 parents and both my wife's parents. nothing compares to Grand Brook. Duane Franzen

January 2021

Google

Sophia Johnson

Grand Brook Memory Care of Grand Rapids is an amazing facility with truly compassionate-caring staff. The staff are engaged with all the residents, and make it their goal to improve the quality of life for not only the residents in the facility, but also their family members. In a very tough patient population that are at various levels of care, they meet each resident where they are at, and continue to work at progressing them to make gains in their plan of care. We switched my Mom to this care facility and it has made a night-day difference in how she has changed over the past few months under their care. I am thankful to their professionalism, time, and the love they have for all of their residents and their families. They truly make it home. Many thanks to all of the staff at Grand Brook!

January 2021

Google

Marvin Kladder

We were very nervous about another move for our Mom knowing how difficult a move typically is for someone with Dementia, but we decided that the short term concerns were worth the long term benefits and we havent questioned our decision once. The staff is so caring and loving and we noticed a HUGE improvement in Mom in a short amount of time. She is so much more content and at peace. They are always looking for ways to improve the quality of their life through this difficult journey. The communication is awesome and the pictures they share help us feel connected in this very difficult time. Thank You Grand Brook for ALL you do – you are truly amazing.

January 2021

Google

Nancy Vanderlaan

I highly recommend Grand Brook! My sister and I knew we had to move our mom from a different community, but didnt know what kind of impact it would have on her. The moment she walked in, the management team and caregivers did such a wonderful job welcoming her to her new home! We have seen such a huge improvement in her since Dec.1st when moved in. What is so amazing is the management team is so hands on and spends quality time with the residents right along with the caregivers! I absolutely LOVE the pics and videos they share on what their day looks like, which is so important in these difficult times. They keep us very informed and up to date. Keep all those smiles coming, it truly warms our hearts, so THANK YOU Grand Brook!!!

January 2021

Google

Molly Howell

We brought my mom to Grand Brook this past November after it became too difficult, and potentially unsafe, to have her at home. I was nervous because we had to move her in right in the middle of a pandemic, and I was not sure how it would work to visit her, or how they would help us still feel connected to her when we could not see her easily. Grand Brooks staff made us instantly feel at home by offering to Facetime so we could tour the facilities, and being extremely transparent with any and all questions and concerns. The staff sends pictures almost every day, which keeps us in the loop regarding what her days look like, even when we cannot physically be in the building. The activities they do, and the fun they have, fills my heart and makes me so incredibly happy that my mom is a part of such an amazing facility and a top notch group of care providers. We are so thankful for Grand Brook!

January 2021

Google

Kimberly Mosley

Grandbrook Memory Care is amazing! Finally a place where they actually love my mom just as much as I do, and take such great care of her. They truly do become family. It is never easy putting your loved one in a memory care home, but it wont take long before you realize this is the best move you made for your loved one! I love seeing all the pictures every single day they send me and all the beautiful happy faces!

December 2020

Google

Jami Mcnees

I cannot say enough about Grand Brook Memory Care of Grand Rapids! Moving our Mother from her previous facility to Grand Brook was a very difficult decision for us, but we are so happy that we did! The staff at Grand Brook is second to none, they are the most kind, loving accommodating group of people I have ever met, they listen to our every need and they truly love their job! It does my heart so good to know that she is loved and taken care of just like we as her family would. The facility is absolutely beautiful as well, clean, bright, cheery and cozy!! There is no place I would rather have her be, she is in such good hands at Grand Brook! We are so thankful everyday with our decision to move her there, and for the wonderful people that are taking care of our beautiful mother! Thank you Grand Brook, you are truly angels on earth!!