The Avalon of Commerce Township

July 2026

Google

Abdulla Al-Durra

Great experience working with The Avalon of Commerce Township! The property is well-maintained and the team is easy to communicate with ” professional, responsive, and organized. Would recommend them to anyone looking for a well-run community!

June 2026

Google

Jonathan Gasso

Avalon of Commerce has an incredible leadership team that truly sets the tone for the entire community. Their attentiveness, compassion, and genuine care for both residents and families are evident in everything they do. It's clear they take pride in creating a welcoming environment where people feel supported and valued. Working with their team has been a wonderful experience, and I highly recommend Avalon of Commerce to anyone looking for a senior living community that leads with both professionalism and heart.

June 2026

Google

Lea C

I was highly impressed with the staff at Avalon of Commerce. I recently toured here and had a wonderful experience! I highly recommend if you’re looking for assisted living or memory care for a loved one.

June 2026

Google

Danielle Kuhns

Such a great place! Toured there earlier this year for an event and the staff was truly wonderful!

June 2026

Google

Arianna Finstrom

I can’t say enough great things about Avalon of Commerce Township. From the moment I walked in, the atmosphere was warm and welcoming. The staff is truly exceptional they’re professional, attentive, and genuinely caring. Everyone goes above and beyond to create a comfortable and positive environment, and it’s clear they take pride in providing outstanding care and support. I highly recommend Avalon to anyone looking for a top-notch assisted living experience!

June 2026

Google

B Mac

I AM A HEALTHCARE PROFESSIONAL AND WHEN I TELL YOU THE RESPECT AND PROFESSIONALISM AT THE AVALON IS ABOVE ANY NUMBER I COULD GIVE FOR A REVIEW. THE ED TASHE NOT ONLY TREAT THE RESIDENT LIKE FAMILY SHE LOVES ON THEM THE SAME. THE CUSTOMER SERVIES IS ABOVE AVERAGE. THANK YOU FOR SUCH A WONDERFUL EXPERIENCE!!!!!!!!!

June 2026

Google

CW Watkins

Caring, competent, and professional! No less than six tours of other facilities, Avalon definitely checks all the boxes... community oriented, team is family centric, with a level of personal dedication that is necessary for this environment. Adaptive and accommodating... Avalon made adjustments for my parents as only one of them required the facility and its amenities, covering all the needs of my father, while providing opportunities for my mother to live a comfortable lifestyle. Our experience was professional, personal, and friendly... all items required for this adventure. Thank you to the Avalon Team for all your care and friendship making a challenging situation more comfortable and accommodating! Highly recommended!

June 2026

Google

laura robinson

I cannot say enough wonderful things about the Memory Care Director. She is truly phenomenal at what she does. She is compassionate, professional, dedicated, and always willing to help whenever needed. No matter how busy she is, she makes herself available to answer questions, address concerns, and provide support to residents and their families. One of her greatest strengths is her communication. She keeps families informed, listens carefully, and makes sure everyone feels heard, valued, and supported. There have been challenges along the way, as there are in any community, but she always finds a way to address them and works hard to make things right. Her problem solving skills, commitment, and genuine care for the residents are remarkable. She consistently goes above and beyond to ensure residents receive the best possible care, and her leadership brings peace of mind to families. We are incredibly grateful for the positive impact she has on the memory care community and highly recommend this assisted living community because of the outstanding care, communication, and support she provides.

June 2026

Google

Veronica Harvey

The Avalon of Commerce is truly a remarkable community that sets the standard for senior living. From the moment you walk through the doors, you can see the thought, care, and intentionality that has gone into every detail. The facility is beautifully designed, impeccably maintained, and exceptionally clean. Even the nursery and shared spaces reflect the warmth and attention that make this community feel like home. What stands out most is the genuine commitment to the wellness, happiness, and quality of life of the residents. The team consistently goes above and beyond to create meaningful experiences, foster connection, and ensure that every resident feels valued, respected, and cared for. It is evident that this is more than just a retirement community; it’s a place where seniors can truly thrive. A special recognition goes to Tashe, whose leadership is nothing short of extraordinary. Her love, passion, and joy for serving seniors shines through in everything she does. She has cultivated a culture of compassion, excellence, and community that is felt by residents, families, staff, and visitors alike. Many people speak highly of her, and it is easy to see why because she is a true steward of this community and an incredible advocate for the seniors she serves. Avalon of Commerce is THEE example of what senior living should be. I highly recommend it to anyone looking for a community that genuinely invests in the well-being, dignity, and happiness of its residents

May 2026

Google

Jayne Lobert

"You did a good job choosing this place. I am happy here." My mother said this to me after just a few weeks of living at the Avalon of Commerce Township. We are grateful to the kind staff for making her feel welcomed and valued.

April 2026

Google

Ronda Karp

Be sure to checkout ALL information given, prior to signing any agreement. Wish that I had..

April 2026

Google

NurseAubrey

The Avalon is one the best assisted living facilities I have ever visited. The staff is more than amazing! The ED , DON and memory care director are more than involved with every resident and families. Every leader here steps in, from Danny in financials to Adam in culinary ! The caring, compassion, and attitude I’ve experienced is like no other.

April 2026

Google

Mark Lee

I think Avalon is awesome! Why? The team is very attentive, supportive, and caring. Every time I visit our mom and leave, I know she’s in good hands. I have very few worries because I know things will be handled in a prompt and appropriate manner. Bottom line, it’s an amazing team, coupled with an outstanding facility, which makes for an outstanding experience for not just for her, but the family too.

March 2026

Google

Christopher Lowe

The Avalon of Commerce is a beautiful facility. As a local hospice nurse, I’ve been visiting a patient on the memory unit twice a week for several months. From day one, the staff has been incredibly friendly and welcoming, and I consistently see smiling, helpful staff at every visit. It’s clear that they truly care about their residents”and it shows.

February 2026

Google

William Knapp

Our family checked out several places as an assisted living residence for our mom. Avalon was instantly very impressive, and just felt like home to us and to our mom. It took a little while for her not want to be back at her house, that she had lived in independently for so many years. But once she did, she now tells us every day what a great decision it was for her to come to Avalon. The staff is very caring, and always greets her with a smile. They feel like family. I don’t want to dingle out individuals , but suffice it to say that she is well cared for ” loved ” by many. I would highly recommend Avalon.

February 2026

Google

Andrea J. Moss

The Avalon of Commerce Township is a fantastic place for seniors! They have multiple activities for both assisted living and memory care every single day! The residents are able to go on outings such as shopping and lunch. The staff is outgoing and helpful to all of the residents. Wonderful place

September 2025

Google

Kari DeCarlo

I can't thank the staff enough for their kindness and dedication to helping our elders. I had an emergency case with a client that needed emergency placement and this team went above and beyond to make it happen. I am so grateful for everything- pulling together furniture, bedding, toiletries, putting his clothes away, organizing his belongings, feeding him upon arrival, and welcoming him with a smile and kind hearts. Thank you thank you!

August 2025

Google

Tacoma foodie

My fathers stay was good. However after his passing when we needed billing statements this was a little difficult but it was resolved professionally. His stay was some of the happiest years of his life and he wished he would have moved in earlier.

August 2025

Google

The Mane Cutie

Avalon is a lovely well kept establishment if your looking for a place that offers compassionate, professional healthcare services. The staff are very friendly and welcoming to others.

July 2025

Google

Brooke Decker

Beautiful community with the BEST staff!

July 2025

Google

Kay Rozman

My husband needed to be in assistant living. I toured many facilities without an appointment. I then chose three to schedule appointment for official tours. I then narrowed it down to two facilities. One was two minutes from my home. Avalon is 17 minutes. I met with Bryan. He was so enthusiastic and I loved the facility vibe. Fun music was playing. Everyone who I saw working was smiling and so incredibly nice to everyone. Three weeks have passed and I tell you I decimate the right choice. The smiles are on everyone’s faces. But the loving care he receives, I have only seen at one other facility. Avalon’s director,Tashe is the reason this place is what it is. She has surrounded herself with directors who exude the same drive for perfection that she does 24/7. There has been a few glitches that had to be worked through. But immediately everything was taken care of. After three weeks everything is perfect. Only because of the staff and their thriving for excellence! A shout out to Director of Nursing, Keisha. She has been amazing to work with!!! Thank you Avalon, I sleep well at night knowing my husband is treated like a king! Kay Rozman

June 2025

Google

Todd Schuver

June 2025

Google

Kashika Lee-Williams

Great service! Very welcoming.

May 2025

Google

sabrina camilleri

This place was a God send for me and my loved one. The experience was top notch from my first meeting with Bryan, to my brother's stay. The staff are all extremely qualified, trained, and equipped to handle their residents, providing them respect, care, compassion, and the best quality of life possible. The facility is impeccably clean. I have experienced many senior living facilities, that have all failed my standards. You couldn't find something wrong with this place if you tried.

April 2025

Google

Krystal Lewis

What an experience to Visit this community. It has such a vibe about it. Everyone is smiling. Everyone is happy, people really care. This would be a place that I Would love to live in myself. Please check it out if you’re looking for any type of senior living.

April 2025

Google

De'Risha Nichol

I had a wonderful experience touring Avalon of Commerce Township! The community is absolutely beautiful”peaceful, welcoming, and thoughtfully designed. From the moment I walked in, I felt a sense of warmth and care that’s hard to find elsewhere. The tour was seamless and very informative. I was especially impressed by the staff”everyone was friendly, attentive, and clearly passionate about providing the best care and experience for residents. A special thank you to Executive Director Tashe Beard, who was truly exceptional. She was not only incredibly pleasant to speak with but also extremely thorough in answering all of my questions and making sure I felt informed and comfortable throughout the process. Her professionalism and genuine care really stood out. If you’re looking for a place that feels like home and is led by people who truly care, Avalon is the place to be!

March 2025

Google

Andrew D

Great people who really care about the well-being of the people living there. They helped my dad and our family and I can’t thank them enough. I can’t imagine a better place of this kind

March 2025

Google

Linda Christenson

The Avalon has been the perfect choice for my mom at this stage in her life. It’s reassuring to know that she can age in place. The staff has been accommodating and bending over backwards at times, to make sure all our needs and questions have been answered. Tashe, the director, is exceptional at her job and is reachable at any time. Bryan helped me move mom in quickly and painlessly. Felisha is moms almost every single day nurse and knows all her needs inside and out. I can rest easy knowing she’s in good hands.

February 2025

Google

Shay Gibbons

If this is the place then great if not then I hope this gets to the right Avalon care place but allowing someone to not only twerkduring working hours but also smoke marijuana on the job is crazy to do in the health care field. Doing weed at home is perfectly fine but actively doing it somewhere that is working with people who pay to live there and pay to get taken care of properly is not the ideal way to go.

January 2025

Google

Michelle Rosen

My dad and I are very happy with the care my mom is receiving at Avalon of Commerce Township (Memory Care). The staff is top notch. Very warm, friendly, loving and caring. The meals are prepared fresh and the grounds and facility are immaculate. Thank you to Brian for meeting with our family and helping with the transition.

December 2024

Missy

My mom was a resident of the Avalon's Memory Care floor for several years (passed away several months ago). I had toured several local centers and really loved the rooms and staff that I met when there. Bryan Neal was so compassionate while taking care of all the details during what was a very difficult time. My brother was very happy with it when he was able to visit and check out the situation (as he said, it didn't have the musty smell that is present at some facilities, and her apartment was huge, great views from the windows, etc.). The staff that I interacted with were always pleasant and respectful, they always answered any questions that I had, and they seemed to really care about my mom and take good care of her. There were regular follow ups with Tashe and Heather concerning the care plan and what was needed as things changed. Even the cleaning lady helped check on mom and would visit and sing her songs during her time on Hospice care. They partner with Hospice, and it was so comforting for me to have such an easy transition in care when it came to mom's end of life. They made what was an overwhelming situation easy to navigate. I cannot recommend The Avalon of Commerce Township highly enough!

October 2024

Google

karen

Avalon was so good to our mom, truly personalized care. Tashe makes Avalon a smooth running machine and there was never a time when she did not immediately address a question or concern (even on a weekend). She is exactly what an administrator should be, Avalon is so lucky to have her. We are very grateful to Tashe and her incredible staff.

September 2024

Google

Jonathan Gasso

Such an incredible community with great leadership. Their leadership team hold an incredible standard for patient care and it’s amazing to see their success.

August 2024

Google

Holly Wilson

We worked with Brian to find a placement for my father. He ended up in hospice instead but I wanted to share that of all the wonderful people helping us with my Pop's this last month, Brian stands out as he walked us through the process with kindness and clarity and ease. Thank you Brian and thank you The Avalon staff for the smiles and acknowledgments as we did our walk through. It was the easiest of many hard decisions to put him into your care.

July 2024

Google

Erin Noordhoorn

I simply can not imagine a better place for our loved ones as they age. I toured and have had experience with numerous communities and believe wholeheartedly that no other place has the same or higher level of care than you'll find at The Avalon. The compassion, empathy, professionalism and love shown by every level of the care staff from administration to nursing, CNA's, concierge, dining, maintenance and everyone in between is at the highest tier. The Avalon truly sets an industry standard. I knew that my in laws needed to be close to us so that we could look over their care as their health was beginning to deteriorate. The staff at the Avalon was there for us every step of the way from day one until the very end. The last two years have been difficult, but the staff helped us tremendously. They loved my in laws and took the absolute best care of them. Every member of the team went above and beyond expectations. Tashe, the Executive Director is like none other in her field. She makes it her personal business to know every single resident and their families, making sure everyone has everything needed to provide the best care and level of comfort possible. This extends from all care staff day and night. Every step of the way the Avalon staff is there with you and your loved ones. Through their enrichment and activities, outings, medical care, personal care, entertainment and dining programs, The Avalon feels like home. They will love your family like their own.

March 2024

Google

Sandy Arens

Moved my father-in-law in 3 days ago. Couldn't be happier with the staff and facilities. We viewed 4 assisted living locations in the area and this was our 1st choice. Staff is warm, friendly and engaging with each other, residents and visiting families. It's wonderful hearing the staff address residents by name. I will update this review in the future but so far loving The Avalon.... Thank you for being caring and compassionate!

March 2024

Google

Natalie Yadon

My dad has lived there for almost a year. It took a few months to get him acclimated and of course there are bumps along the way, but then Tashe, the current ED, stepped in. She personally checks in on ME (in addition to my dad) making sure I’m at ease despite the heartbreaking circumstances. Heather and Ty are very consistent on the nursing/health side, and will take action ASAP if I ever have a concern. It’s hard to find aides that truly care about the happiness of their residents and if there has ever been an issue, Tashe handles it appropriately and in a very timely manner. Julie’s activities are so engaging and I enjoy visiting so I can participate with my dad. The food is consistent and my dad is a picky eater so the anytime menu is awesome if he doesn’t like what the main meals of the day are. Dementia is terrifying and moving a parent in their 60s to memory care has been the most difficult thing I’ve ever done. It requires a lot of trust in strangers and comes with a lot of opportunities for guilt to settle in. Tashe and her team are rockstars and put me at ease and I’m so grateful for them.

March 2024

Google

Elizabeth Buchanan

We moved my parents to "The Avalon of Commerce Township" one month ago. I have waited a month before I wrote my review, so we could get settled into the Avalon's routine. We have been very happy with this facility. The Avalon is spacious. There are many additional rooms to spend time outside of their apartment. The food is consistently very good. Their life enrichment activities are wonderful! Specifically these two aspects have been a big selling point. The executive team works tirelessly to make sure the residents and families are well cared for and satisfied with the level of care their loved ones are receiving. So far, if we have any specific issues, I speak with members of the executive team and they address our needs in a timely manner with concern and care. Also, I have observed the executive team always finding ways to improve their facility. I feel I can breathe easy knowing my parents are in good hands. Thank you Avalon!

February 2024

Google

Staci Sadowski

Very impressed with everything Avalon! The staff is compassionate, caring, concerned and goes above and beyond to help make their residents feel special and valued. The amenities are great. Whether taking in a movie, participating in the great community events or dining on a delicious meal, the staff is always there to help or greet you with a smile! The apartments are large and up to date and there are plenty of places to sit and enjoy the view outside. Highly recommend!

February 2024

Google

Alexis Smith

This is a great community to place a loved one in! The staff members are very friendly and helpful. The Executive Director Tashe' goes above and beyond to support the Residents and families. You can tell by the warm vibe of the building that her positive attitude and willingness to help has a contagious effect on the rest of the team. I couldn't have asked for a more comfortable experience.

February 2024

Google

Key Canty

First, let me start by saying that this facility is absolutely beautiful. However even with the beauty of the facility their biggest treasure is the ED. Tashe’ shows compassion and grace with the residents, staff and families. I have witnessed her roll up her sleeves and hit the floor whenever they need her assistance. She has a genuine heart and you can tell that she’s not doing this job for a living but because she loves it. The world needs more ED’s who actually care about the people they serve and Tashe’ is just that.

December 2023

Google

Madelyn Kerby

My grandma has been here for several months and she is finally safe! She was at another assisted living before coming here, and she was constantly falling. Since coming to Avalon, no serious falls! She is also eating better and the caretakers are nicer and seem to really like her. I'm so happy we found her Avalon.

December 2023

Google

Linda Weberman

Heather and Bryan were instrumental in making our decision to move my sister to MI after living in FL for 65 years. They did everything they could to make her move as easy as possible. Her care is now managed by Heather, along with Karen and Ashley, many med techs, and the entire staff, from the concierge onwards, to name just a few. Not only is my sister very happy, but we couldn't be any happier either. Thank you The Avalon of Commerce.

November 2022

Google

Jessica Teal

I can't share enough wonderful things about the Avalon. My father-in-law was so skeptical (his house was destroyed in the hurricane and he lost everything) to move to an assisted living facility, but at 94, he was needing more care than we were able to provide. Bryan, and the Avalon staff, were beyond accommodating. We asked every question to be asked, had delay after delay on our end, and they were nothing but responsive. My father-in-law LOVES it there. We stop by unannounced multiple times a week, and the care is remarkable.

November 2022

Google

Colleen Coleman

I've attended a few networking events at Avalon and everyone was so kind & professional. The facility is very clean and there are always residents around mingling & socializing with each other. When the time comes, I'd be happy to send any of my loved ones to Avalon.

November 2022

Google

Polina Bemis

I have to take the time and write this review! My father in law has been leaving in Avalon for 3 month now and we could not be happier with this facility. Each and every person that has worked or helped with him has been amazing. If I call with a question I get a call back right away when I come visit and have question they take their time to answer and make me feel that they care about my loved one. Staff is caring,kind and attentive to everyone. I want to take the time and thank each and every one for all that you do every day!

October 2022

Google

vicki ott

My parents have lived here for 3.5 years and we have been so happy. I see employee complaints but that happens anywhere. There are staffing and elder care problem in this industry PERIOD! It won't matter where they go unless it's your house. My parents came in here with Alzheimers but pretty independent. They recently moved up to the memory care unit and although we fought it, it has really been a blessing because they can get the care they really need now. From a families standpoint....we LOVE it here! They REALLY do treat our parents like family. The staff is kind, caring and fun like family with our parents. The management and upper nursing staff is attentive to your needs and takes care of any things that may arise. Brian treats your loved one just like his parent, making sure the transition is comfortable, he will run circles to make sure they have everything they need to feel "at hone". They go above and beyond to find creative ways to keep our loved ones sane during this Covid-19 pandemic like bringing a cart around with home made donuts and cider, or with games and activities on it. Exercising in the halls with music etc...2020 has been challenging in this industry to say the least! I have cameras in their apartment and can see first hand how wonderful the staff is and that gives me peace of mind! Thank you Avalon...we love you

September 2022

Google

Karen Niemi

I would recommend the Avalon of Commerce twp to everyone who is considering placing a loved one in an assisted living community! The care they gave my sister was far and above my expectations!! The staff was extremely friendly , caring and helpful to not only my sister but also to everyone that visited! The cleanliness is impeccable! Rod and Lorrie’s family

April 2022

Google

Phyllis Berry

My mom is at this place I love it it has everything there.

December 2021

Google

Richard Leidal

Amanda Germain, Executive Director and Bryan Neal Director are noted team players that can step up and be there especially when special circumstances arise. We have been very happy with our family decision to have our mother stay and receive the support she has needed.

December 2021

Google

Nancy Strelecky

This review is in reference to Activities Director Kay McMahon. My family has been very happy overall with the Avalon of Commerce Township and how they are caring for my father. Kay McMahon, specifically, makes it her mission to interact directly with each resident and make them feel comfortable, happy and loved. Kay is a ray of sunshine on a daily basis and she works very diligently to spread that throughout the community. Being separated from your loved one is very daunting, but the staff at the Avalon -- including Kay McMahon -- make the transition and every day experiences very positive. I am most impressed with Kay's creativeness, ingenuity and ability to engage residents on a daily basis to keep their social, physical and emotional well being at an optimum level. Well done, Kay!

December 2021

Google

Betsy Hysell

This review is regarding Activities Director Kay McMahon. Kay is a warm and loving person who treats everyone like they are her own parent or grandparent. You can see how much she cares, just by the way she looks at the residents and how she interacts. My Dad has been at Avalon since 2020 and weathered the pandemic lockdown. Even though there was a lockdown for a substantial period, Kay worked tirelessly to make sure residents were still able to connect with loved ones. Now that things have opened back up, she has several fun activities for the residents every day and also includes some community functions as well. Recently the residents donated several blankets to those in need this winter. Kay has definitely enriched my Dad's life and ours as well. Thank you Kay for all you do!

December 2021

Google

Tami Dettloff

Last summer we were faced with the reality that we needed to move our mom into assisted living. We toured many facilities and none compared to The Avalon. Four months later we could not be happier with our decision. The staff, the facility, the activities and the care are all top notch! Each staff member takes personal interest with all of the residents, accommodating all of their changing needs. There is always an activity going on to keep the residents engaged. We highly recommend The Avalon of Commerce Township for anyone's loved one when they move to this next phase of life. Tami & Wayne D.

December 2021

Google

Eileen Bragg

I really appreciate the time and effort that goes into the activities here. I participated in the pumpkin patch outside during 2020 - what a great way to raise money for the Parkinson's foundation while still being safe during the pandemic. I also had the opportunity to help donate some products to be sold at the Five and Dime store, which is just such a great way to keep residents involved and give them the chance to do some shopping too.

November 2021

Google

Marilyn Vincent

It's an honor and a privilege to express our experience at The Avalon of Commerce Township. Our experience has been very pleasant and the staff is very easy to work with. The management team is very involved and responsive to their residents' needs. We see that they go above and beyond for their health and safety. The Avalon team members are donning personal protective equipment every day and working around the clock to keep the residents’ spirits high and minds sharp. Their commitment to this community is amazing! We salute these heroes of The Avalon who show up each day with energy and enthusiasm, despite the personal challenges they may be dealing with at home as a result of this pandemic. They follow guidance from local health officials while still finding ways to help the residents; they engage them in meaningful connections, physical activity and they offer companionship, conversation, and smiles that you can still see behind the masks they’re wearing.

November 2021

Google

Mary A (Mimi)

Following a brief hospital stay our father was moved to a severely understaffed rehab center. where the neglect was impinging on his recovery and even posed a danger to him. As a result we decided have him discharged early and moved him to Avalon. We were met at the door by Bryan who made our Dad and the entire family feel welcome and comfortable and, most importantly, that our Dad is safe here. I have read several negative comments and reviews and, yes, we did have a few hiccups during my Dad’s transition period but any concerns were promptly and professionally addressed. For example, there was a less than seamless medication transition but this was quickly resolved. Or a missing closet shelf that was cheerfully replaced the same day. Neither our Dad or any of us siblings have ever been made to feel like we were a nuisance to any of the staff. Things can and will go wrong in any setting but I believe it is how you address and resolve problems that matters and we have been completely satisfied in that regard. Avalon is certainly not immune to the notorious staffing issues occurring in this industry and we have noticed some short-staffed days when things seem to take a little longer than usual. However, we have always found the staff to be professional, polite and most importantly extremely respectful to the residents, including our father. There have been times when he waited a bit longer than usual when calling for an aide but those instances are rare and for the most part understandable. I don’t know where Avalon is hiring their aides but they all seem to be a notch above what we have seen in other facilities.They get their jobs done but are pleasant and cheerful while they do it and and always take the time for a little conversation to brighten up someone’s day. They also seem to like and respect each other and to enjoy working together. The facility is fairly new and the common areas are beautifully decorated and clean. But when it comes down to it, the most important thing, for me, is that my Dad is in a safe place where he is treated with respect and can maintain his dignity, where the staff are kind and interested in him as a person and provide him a sense of relevance. Thank you Avalon for providing that environment!

November 2021

Google

Leo Brewer

My mother has lived there since before becoming the Avalon and I will just say that our family couldn’t not be more pleased with the care and compassion that she and our family has received our the years . The staff is warm and friendly. The building is also clean and has a home like feeling. My family and I have watched my mother blossom and become active, at her last Assisted Living she was withdrawn and depressed . Since we placed her at the now Avalon, she is the social butterfly that we lovingly remember her to be . The activities department is honestly top tier . I can’t say enough about great things about this community. I can only look forward to the things come now that the Avalon has taken over .

November 2021

Google

Alma Klos

It’s a beautiful place filled with joy and care

March 2021

Google

Nancy Simoni

First and Main of Commerce has been a wonderful facility for my dad who is 87. The staff has been kind, helpful, gentle, inclusive and patient with both myself and my dad. We had one issue with my dad getting his medicine renewed about two weeks after he arrived. My dad was concerned and I called the nursing director, Mary, and spoke with her. She was on top of everything right away, contacting my dad's primary care physician's office and the prescription provider, Omnicare, right away to solve the problem. Omnicare sent my dad's medicine over that evening and all was solved. My dad tells me there is less staff on the weekend so things take a bit longer but he likes the staff and the other residents. He says the food tastes great and he loves the meals they provide for holidays and/or special occasions. He loves going down for lunch and dinner to the dining area and has made a new friend that he eats with. Bryan welcomed both myself and my dad into the First and Main family and has made sure he says hello whenever he sees my dad. The activity coordinator is fantastic! She continues to ask my dad what type of activities and/or hobbies he likes and even offered to make sure she rented any movie she thought he might like to watch. The maintenance staff has been quite helpful to my dad, helping him hang pictures etc in his room and checks on his whenever he walks by. I researched and visited several facilities in the area before I chose First and Main Commerce. Out of them all, I liked this facility the best. I'm very happy that my dad is being taken care of and is interacting with staff and the other residents. Thank you, First and Main Commerce!

December 2019

Google

Lauren Belland

Just to be clear, in case there was any confusion about one of the previous employees who wrote a review below - "Preshus" is not the same as Precious, who is still employed at First & Main. And Precious, is a wonderful, hardworking, compassionate young woman who we greatly trust and admire. Also, Matt is not a bad person. He is a kind and considerate man, who helps others each and every day, and has always been kind and considerate. I am sorry for the other person's experience, but they do not know him like we do, and their experience was misunderstood. First & Main is not just a facility, but a home. The people who work here genuinely care about their residents. Even after they move away. In our case, we had moved my dad to be a little bit closer to my home and when things went terribly wrong at this new facility, which put us through hell and did not care for my dad at all...Amanda & Brian at First & Main were there for us without question. They helped us to get our dad back to where we knew he would be safe, and taken care of. And he was. Every place has its' ups and downs, but the true character comes from those who fight the storm and always do what is right. My sister and I are extremely grateful to the employees at First & Main. You care for our father like he is a part of your family, and we could not ask for anything more than that. Thank you!!! <3

September 2019

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Kelsey Rossi

I own a company that helps relocate new residents into this community and I've been incredibly impressed with the passion they have for their residents. They treat them like family and look out for their best interests to keep them safe and happy. Bryan Neal is an incredible person and is very passionate about making the community a great place. Your family members will be in safe hands here!

September 2019

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Kimberly Figiel-Hegedus

If I could give more than 5 stars I would. This is the place for compassionate, thoughtful care. My father was a resident at First and Main-Memory Care. The staff did a wonderful job getting to know him and tailoring activities to his ability and interests. He loved the food and friendliness of his environment, and all the grandkids felt comfortable visiting in the home-like atmosphere. When my dad transitioned into hospice care-the staff was exemplary in watching over him, communicating any new needs with me, sitting with him, assisting him with meals, making sure he was frequently turned/repositioned, and working along side Hospice to maintain his dignity in his last days. My family and I are grateful to this facility, the RNs, the MedTechs, and all the Care Staff. They made it possible for me to sleep at night knowing dad was in good hands.

January 2019

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Nahed El Hakim

July 2018

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Jayne Cousineau

I stopped by First & Main last week seeking info for my 90 year old mother. I was greeted at the front desk by an extremely knowledgeable receptionist. I requested information on their facility and was given a brochure filled with the preliminary information I was seeking, including detailed pricing. She offered to provide a tour if I had the time, but I did not. After reviewing the brochure I scheduled a meeting with Brian Neal for a tour which took place today. I was very impressed with what I saw and learned about the state of the art facility. And most importantly, the level of care offered is exactly what my mother needs, and has unfortunately has not been receiving at her current senior living facility - Brookdale of Novi. It’s time to make the move to a happier, compassionate and more secure lifestyle, that I believe we will experience at first & main.